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All reviews sushi bar french restaurant diamond member la catrina le delice seafire restaurant lobby bar specialty restaurants rooftop pool partial ocean view junior suite adult pool close to the airport smaller resort the general manager kids club the wait staff
The service and food at this hotel are unacceptable. If it weren’t all inclusive, we wouldn’t have eaten more than a single meal. It’s impossible to eat dinner when you want even if you plan ahead and good luck getting room cleaned and coffee/ minibar...More
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After spending a week in Puerto Vallarta, Mexico peeking at various resorts, restaurants and unique experiences, here is a first-hand recap of one of my favorite properties.
THE HACIENDA BY HILTON (New property next door to the Hilton Resort)
This is a Boutique-style, adults only,...More
6 Thank Teresa B
Response from AlmaV341, Guest Relations Manager at Hilton Puerto Vallarta ResortResponded 3 weeks ago
Dear Teresa B,
Thank you for taking the time to share this lovely review about your stay with us. We are delighted to hear that you received such wonderful service while you were with us and found that all details were tended to during your...More
My wife and I stayed at the Hacienda for a few days in advance of a conference I was attending. The room and amenities were great! The service and friendliness from Arturo and Alberto at the pool restaurant and bar was some of the best...More
We were at the Hacienda and was a great experience. The staff was very gently and the place is just marvelous. The all-inclusive deal is perfect to be in a budget. The different restaurants are great with a very tasteful kitchen and dedicated service.
This resort is far over-rated. The service is amazing-Oscar, Hector. 5 stars for service, but everything else falls short. But the food at the all inclusive restaurants is not good, the drinks are definitely watered down, and we had to make the best of it...which...More
The new Puerto Vallarta Hilton Resort, awarded the AAA Four Diamond award, offers an All-Inclusive beachside experience, which includes with your stay: breakfast, lunch and dinner daily – buffet and a la carte – …Moresnacks at the pool area, 24-hour room service, limitless domestic and international beverages including house wine (by the glass), in-room mini bar restocked daily, daytime activities, fabulous recreational amenities such as kayak rentals, live nightly entertainment, and more, all set in a magnificent beachfront location. Lounge on cabanas, directly adjacent to our courtyard-style glamourous infiniti pool. Enjoy panoramic views of Banderas Bay with cruise ships embarking nearby and guestrooms with mountain views of the magnificent Sierra Madres and ocean views. With two towers, we have a variety of guestrooms available, including fantastic suites with private balcony whirpools. Enjoy multiple onsite dining options while choosing to dine indoors or al-fresco on our various veranda levels overlooking our beautiful Pacific ocean sunsets. Kids and parents alike will enjoy the Kids Club, featuring entertainment and activities to truly inspire and allow parents some free time to explore. Be sure to find some time to indulge in our onsite spa Ki as well. We're just minutes from the airport and the cobblestone streets of downtown. Experience a truly magnificent vacation at the Hilton Puerto Vallarta Resort. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
The beach is great for walking! I walked it every day. I also walked to the main road, which is a block away. They had some restaurants that you can frequent. The Malecon is too far to walk too. I spoke with another... More
The beach is great for walking! I walked it every day. I also walked to the main road, which is a block away. They had some restaurants that you can frequent. The Malecon is too far to walk too. I spoke with another guest who walked to the pier every night and had authentic Mexican food for very reasonable prices.