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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
All reviews sushi bar french restaurant diamond member la catrina le delice seafire restaurant lobby bar specialty restaurants rooftop pool the wait staff partial ocean view junior suite main pool guacamole adult pool lounge chairs close to the airport
1st. This place is georgios.
2nd. Pool bar in hacienda closes at 6pm so pretty hard to be a crazy all night party spot.
3rd. 90% of the staff is super nice and spot on all the time. Of course the more people during certain...More
My wife and I spent 4 nights 5 days at the Hilton PV and we loved it. Our room was great, there was plenty of closet space and drawers, the bed was super comfy and the ocean view from our balcony was spectacular. I read...More
3 Thank U6046XRmarkd
Response from AlmaV341, Guest Relations Manager at Hilton Puerto Vallarta ResortResponded November 4, 2018
Dear Mark D,
Thank you very much for this incredible review and letting fellow travelers about your recent stay with us. It was our honor to have you as our guest and we are already looking forward to see you on your next stay!
Kind...More
The hotel is well located with a very beautiful beach.
The staff was very great.
The O'West Lounge was awesome. They have a sushi bar with very fresh ingredients. That lounge is very cozy with those couches. It was very relaxing to be there. They...More
For a Hilton brand, this is unacceptable. We received a 68% off discount when we booked, which is the only reason we were partially satisfied. No worth the money if you pay full price. We won't be back unless it's free. The service around the...More
Review collected in partnership with Hilton Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank jmwatf
Response from AlmaV341, Guest Relations Manager at Hilton Puerto Vallarta ResortResponded 1 week ago
Dear jmwatford,
I would like to personally thank you for the time to share your impressions following your experience at The Hilton Puerto Vallarta Resort.
I sincerely regret that your experience at our Hotel was disappointing. Please be assured that your comments regarding the quality...More
Thank you Hilton Puerto Vallarta you did it again, another great holiday. A big thank you to ALL the staff but particulary the waiters Gabriel, Mario and Javier, all the pool boys especially Julio and Rodrigo. Special thanks to Paola on reception for giving us...More
1 Thank 693StephenO
Response from AlmaV341, Guest Relations Manager at Hilton Puerto Vallarta ResortResponded 5 days ago
Dear 693StephenO,
Thank you for your comments. We are happy that you enjoyed our Hotel’s facilities.
We value all our guest’s feedback and appreciate it as a big opportunity to improve and provide a better service.
We look forward to welcoming you again and providing...More
The new Puerto Vallarta Hilton Resort, awarded the AAA Four Diamond award, offers an All-Inclusive beachside experience, which includes with your stay: breakfast, lunch and dinner daily – buffet and a la carte – …Moresnacks at the pool area, 24-hour room service, limitless domestic and international beverages including house wine (by the glass), in-room mini bar restocked daily, daytime activities, fabulous recreational amenities such as kayak rentals, live nightly entertainment, and more, all set in a magnificent beachfront location. Lounge on cabanas, directly adjacent to our courtyard-style glamourous infiniti pool. Enjoy panoramic views of Banderas Bay with cruise ships embarking nearby and guestrooms with mountain views of the magnificent Sierra Madres and ocean views. With two towers, we have a variety of guestrooms available, including fantastic suites with private balcony whirpools. Enjoy multiple onsite dining options while choosing to dine indoors or al-fresco on our various veranda levels overlooking our beautiful Pacific ocean sunsets. Kids and parents alike will enjoy the Kids Club, featuring entertainment and activities to truly inspire and allow parents some free time to explore. Be sure to find some time to indulge in our onsite spa Ki as well. We're just minutes from the airport and the cobblestone streets of downtown. Experience a truly magnificent vacation at the Hilton Puerto Vallarta Resort. Less
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
150
Price range
$174 - $631 (Based on Average Rates for a Standard Room)
Location
Mexico > Jalisco > Puerto Vallarta
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
The burgers at this place are awful! If you want'a burger and fries, you can get them by the pool during the day, or 24 hours a day via room service.
Room service has a delivery fee or surcharge to your room, but you can... More
The burgers at this place are awful! If you want'a burger and fries, you can get them by the pool during the day, or 24 hours a day via room service.
Room service has a delivery fee or surcharge to your room, but you can order as much food as you want and it's still the same amount.
Really though, the burgers are pre-cooked then frozen here, they are like eating cardboard.
I would recommend you stay at another resort in the Vallarta area. You can read all of my reviews, I have probably stayed here more times than any other guest, and I won't stay here again, it's really gone downhill.
During our stay they served burgers and fries in the beach bar in the hotel during the day, you can always go out to the city, there are many restaurants there
Response from thecanadianexplorer | Reviewed this property |
You have access to the Hacienda amenities- when we wanted to spend time in a quiet space, we would hang out there. All facilities are open to guests at both Hilton and Hacienda.
