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Hilton Puerto Vallarta Resort

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Ave De Las Garzas 136 Zona Hotelera, Puerto Vallarta 48333 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2933)
Pool & Beach (706)
Room & Suite (559)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 02/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Puerto Vallarta Resort
Updated 02/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#57 of 148 hotels in Puerto Vallarta
Location
Cleanliness
Service
Value
The new Puerto Vallarta Hilton Resort, awarded the AAA Four Diamond award, offers an All-Inclusive beachside experience, which includes with your stay: breakfast, lunch and dinner daily – buffet and a la carte – snacks at the pool area, 24-hour room service, limitless domestic and international beverages including house wine (by the glass), in-room mini bar restocked daily, daytime activities, fabulous recreational amenities such as kayak rentals, live nightly entertainment, and more, all set in a magnificent beachfront location. Lounge on cabanas, directly adjacent to our courtyard-style glamourous infiniti pool. Enjoy panoramic views of Banderas Bay with cruise ships embarking nearby and guestrooms with mountain views of the magnificent Sierra Madres and ocean views. With two towers, we have a variety of guestrooms available, including fantastic suites with private balcony whirpools. Enjoy multiple onsite dining options while choosing to dine indoors or al-fresco on our various veranda levels overlooking our beautiful Pacific ocean sunsets. Kids and parents alike will enjoy the Kids Club, featuring entertainment and activities to truly inspire and allow parents some free time to explore. Be sure to find some time to indulge in our onsite spa Eternity as well. We're just minutes from the airport and the cobblestone streets of downtown. Experience a truly magnificent vacation at the Hilton Puerto Vallarta Resort.
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Full view
Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Canoeing
Babysitting
Wifi
Paid internet
Hot tub
Pool / beach towels
Swimming pool toys
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Private pool
Saltwater pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Kid-friendly buffet
Outdoor dining area
Snack bar
Rooftop bar
Game room
Aerobics
Billiards
Entertainment staff
Video game console
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Executive lounge access
Gift shop
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Minibar
Refrigerator
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Great View
Languages Spoken
English, Spanish
Hotel links
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4597Reviews596Q+A100Room tips
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Popular mentions
Renee JoAnne wrote a review Jun 12
Colorado Springs, Colorado1 contribution
Wonderful location and atmosphere! The French/Mediterranean restaurant is where you go for the best service under Armando Mora and waiter Cecilia, Victor, Roberto, Francisco, and Mario were the cream of the crop! Each time (3 out of 5 nights), we were treated like queens! Highly recommend!
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Date of stay: June 2021Trip type: Traveled with friends
Room Tip: Nearby salon is top notch and priced just right!
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Nicole H wrote a review Jan 2021
Mansfield, Texas10 contributions3 helpful votes
Hotel's Favorite
We visited the week of Christmas 2020. From the time we arrived to the time we left everyone was AMAZING! Lizette Gonzales in the Diamonds Members office was great. She got us checked in early and took my number to call me when the room was ready. While we waited we went to the bar and had some shots and sat on the beach. For dinner our first evening we decided to go in town and eat. The food was great from a local street vendor. The hotel is close enough to other places you do not have to stay on the property to eat. We did excursions everyday some we booked prior to going and others while we were there. Manual in the Hacienda was great always was ready to help when we had questions we were all on first name bases by the time we left. There was also a waiter that would come to our swim out pool and bring us drinks and check on us morning noon and night. I feel really bad I did not catch his name since he really was going above and beyond passing us drinks through the shrubbery that made our pool private. As a diamond member I did read through some of the reviews prior to coming and I was a little skeptical all that skepticism went away as soon as I stepped out of the cab. We will be back for sure sooner rather than later!!!!
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Date of stay: December 2020Trip type: Traveled with family
3 Helpful votes
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Response from Kunibert Lengger, Propietario at Hilton Puerto Vallarta Resort
Responded Jan 29, 2021
Dear nicolehL6406PG, Thank you very much for sharing your experiencie of your recent stay at our resort. I am very pleased to know you had a fantastic vacation. I will share your coments with Lizette, that for sure will be very happy to know she has left a good impresion on you. Can´t wait to have you back for another amazing vacation. My warmest regards. Kunibert Lengger Hotel Director
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Yamilex R wrote a review Jun 12
1 contribution
Very good hotel serivice. Very friendly waiters especially Francisco. Always made sure nothing was missing. Attended us even though it wasn’t his area. Very great guy. Alejandro made sure everything was great too
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Date of stay: June 2021Trip type: Traveled with family
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travelbro25 wrote a review Jun 10
Miami, Florida11 contributions16 helpful votes
We stayed at the Hilton in Puerto Vallarta there were many negatives but positives as well. I will provide the best honest review. PROS: - Proximity to Airport only about 10 minutes - Proximity to Puerto Magico the local port that all the excursions leave from walking distance of about 5 minutes. - Wait Staff was excellent everyone extremely friendly and accommodating. CONS: - Beach had tons of solicitors to the point where we couldn't speak more than 30 seconds without being interupted. - Rooms we had multiple issues with the room our ac didn't work and the lights were shorting out in the bathroom after waking up at 3am to get there maintenence people in our room for several hours didn't fix anything. - Concierge did not care about moving us to another room however the next day we were moved to another room that had ongoing ac issues where the humidity in the room made all of our clothes damp to the touch. - Food was decent for the most part however we both did get food poisoning and need to get antibiotics (watch out for the fish at the buffet) - Resturants were almost empty but refused to let us in without booking a reservation 2 days in advance. - After a the issues we had the concierge and the supervisor refused to help us and only offered 20k hilton points this was the biggest slap in the face as one room is 200k for one night. Any issues within the United States were immediately resolved with the manager and a fair resolution was offer. These people literally don't care. - KIDS - I don't mind kids but the entire pool beachfront is loaded with screaming kids until about 8 or 9pm everyday. Hopefully Hilton can offer a better experience going forward since I am a gold member.
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Date of stay: June 2021Trip type: Traveled as a couple
1 Helpful vote
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Travelingpanda80 wrote a review Jun 8
1 contribution1 helpful vote
Biggest options was OK. Would suggest making the reservations for the French and Mediterranean restaurants (Delice). The other restaurant food was good but the food at Delice was the best. I would suggest the seafood ceviche and the guacamole. If you do eat at the buffet, you should schedule it so you get to see the sunset! Staff was very friendly. Norma was great at helping us book an excursion.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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PRICE RANGE
$157 - $412 (Based on Average Rates for a Standard Room)
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
451
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Frequently Asked Questions about Hilton Puerto Vallarta Resort
Which popular attractions are close to Hilton Puerto Vallarta Resort?
Nearby attractions include Playa Norte (0.2 miles), Xtine (0.1 miles), and Collage (0.2 miles).
What are some of the property amenities at Hilton Puerto Vallarta Resort?
Some of the more popular amenities offered include a rooftop bar, free breakfast, and a pool.
Which room amenities are available at Hilton Puerto Vallarta Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Puerto Vallarta Resort?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hilton Puerto Vallarta Resort?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Hilton Puerto Vallarta Resort?
Conveniently located restaurants include Porfirio's Vallarta, Abbraccio Cucina Italiana, and Restaurante Icú.
Are there opportunities to exercise at Hilton Puerto Vallarta Resort?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Are any cleaning services offered at Hilton Puerto Vallarta Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Puerto Vallarta Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Puerto Vallarta Resort?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hilton Puerto Vallarta Resort?
Many travelers enjoy visiting Parroquia de San Miguel Arcangel Church (1.6 miles).