Our butlers Carlos Meranda and Jose Berreca were top notch! I have visited many places and they made sure our trip was perfect. They went above and beyond to make our stay memorable! Mexican and Italian had great restaurants. Only complaint was smelling people smoke from our room.
We chose this resort to host our destination wedding amongst our family and friends. It was wonderful ! The views are beautiful and everyday there was nightly entertainment! Ask for Carlos Miranda and Jose Becerra! Carlos was an amazing butler and went above and beyond for us! We will definitely be vacationing there again with our family.
The hotel has everything you need and more and is really close to the airport. Fun for everybody, my 4 year old had an amazing time. The food is great. All the staff is kind and always looking to help you have an amazing stay.
My husband and I had an amazing time at Dreams Puerto Vallarta! Part of what made our experience so amazing was the exceptional butler service we received from Carlos Miranda and his right hand man, Jose Becerra. We will definitely be back!
This resort is beautiful and the views are amazing. We enjoyed our family trip with kids. I have to say a special thank you to Daniel and Jasmin! They were loads of fun, kept everyone laughing and the kids engaged. They made our stay enjoyable. Concierge Anna and Diana along with Carlos made our last night memorable. We booked a special dinner and we were not disappointed! Thank you! At night time, we would have loved to dance longer...maybe keep the bands playing for another hour pls!
We had a great time! The resort is beautiful! Fernando our Pool Waiter was amazing, he took such good care of us. Jose our butler in the preferred club was always on top of anything we needed. We visited the spa- it’s wonderful, the hydrotherapy is so relaxing, then a shout out to our masseuses- Beatrice and Elizabeth. Yun and Fidel from the entertainment staff keep the party going!! And a special thank you to our housekeeper Judy. She is so sweet and the room always looked beautiful.
Carlos Miranda & Jose Becerra were tremendously kind and helpful during our stay. Anything we needed they were always there to assist with a smile on their face! I would highly recommend this property.
Sweet Bites, the ice cream bar at Secrets best place at the hotel! Went twice a day during our stay, great service and such a fun time with Orlando, Bernardo and Esmeralda. They’re the best !! They’re the best and make you laugh a lot
From the moment we arrived, until the moment we left, we were greeted with welcoming smiles, friendly faces, and exceptional customer service. Butlers Carlos Miranda and Jose Becerra went above and beyond to make sure everything we wanted was taken care of. Ricardo at Himitsu was the best server we could have asked for. We are going to miss our fresh morning omelette and always full champagne glasses when we go back to “normal”, but the memories we made will live with us for our lifetimes…
I haven't been on vacation since my wife and I had our first child 30 years ago. It's been that long. We had a chance to go on vacation with our friends and the experience couldn't be better. The service is incredible and the staff is amazing. A special shoutout to Carlos Miranda and his team. The poolside staff, you know, the ones that bring you the drinks all day, are friendly and very attentive. Diego, Omar and Junior made our time by the pool very comfortable. Danny handles activities, has an amazing smile and keeps the party going. When it is time for food you can't go wrong. My favorite meals by far was the Mexican restaurant, followed by Italian, Japanese and French restaurants. For casual eating the poolside restaurant Oceana, Castaways and even the burger/hotdog/nacho bar was great. They have a buffet that has a ton of choices. If you want to paraglide see Carlos on the beach, and he will hook you up. He also offers many other activities. For some free activities included with the stay, you can go on a catamaran or paddle board. Overall, I wanted to relax and unplug from my busy life. This was exactly what I needed. Go, enjoy and relax! …
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