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Dreams Vallarta Bay Resort & Spa

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David Alfaro Sisqueiros 164 Col. Zona Hotelera Las Glorias, Puerto Vallarta 48333 Mexico
36 people are viewing this hotel
Expedia.com
$627
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Free cancellation until 06/02/22
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$627
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Free cancellation until 06/04/22
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$415
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Traveler (6311)
Room & Suite (1148)
Dining (609)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 157 in Puerto Vallarta
Location
4.6
Cleanliness
4.6
Service
4.6
Value
4.4
GreenLeaders Gold level
Dreams Amber Resort & Spa features lavish accommodations and luxurious amenities in all aspects of the resort that further elevate and upgrade the overall guest experience and deliver the Unlimited-Luxury® standards and signature concept the Dreams® Resorts & Spas brand is known for, including: • 327 spacious suites featuring spectacular ocean views, as well as ground floor suites with direct swim out access to a pool from a private terrace • Open-air lobby on the third floor boasting bay and mountain views, perfect for watching sunsets and live nightly entertainment • Situated in the heart of Puerto Vallarta and only five minutes from the exciting “El Malecon” boardwalk, a boardwalk parallel to the beach offering shops, restaurants, and bars • Seven dining options, including four à la carte restaurants, a buffet, a grill and a café • Five bars serving premium brand domestic and international favorites ranging from swim-up to a nightly music lounge • Unique dinosaur-themed Explorer’s Club for Kids ages 3-12, and a Core Zone Teen’s Club for teens ages 13-17 • Eco-friendly 14,000 square feet of spa made out of reclaimed wood and featuring a hydrotherapy circuit with new serenity spa cabins • Over 6,886 square feet of meeting facilities including a Convention Center with capacity for up to 724 people, small break outs & meeting rooms We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Indoor play area for children
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Massage
Salon
Solarium
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Trendy
Languages Spoken
Spanish
6599Reviews1116Q+A100Room tips
Traveler rating
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Most Recent
James G wrote a review Yesterday
2 contributions
Great if you have and American accent. Staff far to tip focussed. To many weddings happening which limits space for guests as sun beds are cleared to make way for wedding party’s. Food at the buffet and themed restaurants is cooked well but boring and bland. The dreams hotel charged us extra to get a king size bed which was advertised as part of our package. When talking to other guests of different nationalities this was a frequent cause of distress whether it be twin beds or king size needed. The bar staff were inconsistent with the drinks service it was unlikely you would get the same drink twice. For example sometimes you would get cocktail with alcohol and other times not.
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Date of stay: May 2022Trip type: Traveled
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Response from Alejandra Geyer, Otro at Dreams Vallarta Bay Resort & Spa
Responded today
Dear, jamesgX3888UO. Many thanks for taking the time to leave your observations following your recent stay with us at we take such comments very seriously so you can be assured that the necessary re-training measures are being instituted to prevent recurrences in the future. With this said, we look forward to having the opportunity of hosting you once again with a renewed opportunity to redeem your confidence in our resort and service. Cordially, Alejandra Geyer Social Media Coordinator & eConcierge
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Ann M wrote a review May 24
1 contribution
We had the most amazing vacation to celebrate our 27th anniversary ❤️ We found the staff here absolutely amazing, JR helped us in our cabana by the ocean for several days and he became a friend, absolutely amazing, if you go, I’d recommend you ask for Jr. Nervana helped us with everything we could ever need during our stay, I wish I could take her home with us!!! Best vacation ever!!
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Date of stay: May 2022Trip type: Traveled
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Response from Alejandra Geyer, Otro at Dreams Vallarta Bay Resort & Spa
Responded 2 days ago
Dear, Arkana5. l would like to thank you for choosing our resort as your host on your recent getaway to Puerto Vallarta. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. Please be confident that we will share your kind comments with our team as motivation to keep up with our commitment to offering truly remarkable experiences to our guests. On behalf of the hotel, we thank you for your preference and we hope to be able to do so in the near future, with you enjoying our facilities and creating new unforgettable moments. Cordially, Alejandra Geyer Social Media Coordinator & eConcierge.
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Bill M wrote a review May 24
1 contribution
Secrets PV was fantastic!! We loved the pools, cabanas, beach food and drink!!!! Junior, Carlos and Nirvana were absolutely amazing people and took such good care of us! Can’t wait to come back soon!!
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Date of stay: May 2022Trip type: Traveled
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Response from Alejandra Geyer, Otro at Dreams Vallarta Bay Resort & Spa
Responded yesterday
Dear, billmO7406JW. Thank you for posting such a great note about your recent stay at Dreams Vallarta Bay Resort & Spa. We will share your wonderful comments with our team as we are certain that they will be glad to read such remarkable notes. We look forward to the pleasure of having you back at your home away from home in the near future. Cordially, Alejandra Geyer Social Media Coordinator & eConcierge.
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Luke Lind wrote a review May 24
1 contribution
The only reason I stayed here for so long is for Carlos and his volleyball games and activities, the activities were fun and kept the resort very interesting. Lots of good food and drink included my favorite was the Tamarindo restaraunt
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Date of stay: May 2022Trip type: Traveled
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Response from Alejandra Geyer, Otro at Dreams Vallarta Bay Resort & Spa
Responded 2 days ago
Dear, Carlos4Pez. Thank you for sharing your feedback through this means. Your comments are truly valuable for us, as this allows us to improve our service levels and products. Our team looks forward to having you back in the not too distant future. Please do not hesitate to contact us personally prior to your arrival, we will be happy to assist you. Cordially, Alejandra Geyer Social Media Coordinator & eConcierge
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MrBeti wrote a review May 23
Portland, Oregon12 contributions6 helpful votes
everything was just average, the food, the facilities, the shows. about the only bright spot was the servers. from the pool to the restaurants they all did very well. the service on the beach was a little slow, but at the pool they did a great job. Also our butler Jose Becerra and Carlos Miranda did a great job helping us with our needs. The only real negative was finding out that the birthday cake I ordered only cost $20.00 But Diana the concierge charged me $60.00 and I had to pay in cash and not charged to the room like all the rest of the items I ordered . It seems a little shady as if she was making a little profit on the side and not letting the hotel know about it. But I guess that is up to them to look into. Anyways I would suggest not dealing with concierge Diana.
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Date of stay: May 2022
Rooms
Service
Sleep Quality
Room Tip: most 4th floor balconies don't have see thru glass
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1 Helpful vote
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Response from Alejandra Geyer, Otro at Dreams Vallarta Bay Resort & Spa
Responded 3 days ago
Dear, MrBeti. We appreciate the time that you have invested in writing a review of your stay with us. There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; if this stay was marred by irregular circumstances, we can only renew our apologies and assure you that we have in the meantime briefed the team at great length of your comments. We would love to have the opportunity to host you again in the near future to offer you a remarkable stay. Cordially, Alejandra Geyer Social Media Coordinator & eConcierge
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Kirsty T wrote a review May 23
3 contributions2 helpful votes
Positives: - staff are really friendly. Particularly the pool (especially Omar), Coco cafe and restaurant staff. And the entertainment team (Beatriz and a guy who’s name I’ve not caught but he does the aqua fitness). - food. Buffet isn’t fantastic at night, but okay at lunch and breakfast. We have only been to the Mexican and Italian so far, both of which were really good. - location. Easy walk into the old town and the staff are also amazing for helping you get a taxi to wherever you need to be. - We rarely struggle to get a sunlounger. The views are good and the sun loungers comfortable. - Room is very spacious, clean, well decorated and with decent views of the pool and sea beyond. The bed is very comfortable and big, which means we don’t have to listen to each other snore. Negatives: - Service is VERY hit and miss, which we think is a shame considering how many stars it has and that we’ve been to similarly rated hotels with much better service. For example, some days around the pool staff (Omar and Oscar normally) will not let us go 5 minutes before topping up our drinks, whereas other days we’ll be without one for 2 or 3 hours unless we swim up to the bar ourselves. Yet we tip quite regularly. Similarly, we tip our room service every day and are always well replenished. Although today we left very early for a trip and forgot to tip and have been left with NO hand towels and no additional toilet roll. - Our room is next door to the previous reviewer (so 1255) and we are having similar problems with the noise. Less so about the people who queue in our corridor early morning (because we leave our room by 7.30am normally, although we have seen them so can validate the previous review), but more so about private events in the evening. Last night we went to our room at 9.30PM but a private event was going on very loudly until 11. Not insanely late but we intended to go up to our balcony and have a relaxed evening listening to the sax player in the lobby (not very far from us at all) but all we could hear was this wedding party’s music blaring out from further away. - I am vegetarian and my experience so far has been very hit and miss. When I went to the concierge to ask about it I felt like I was being a bit of a nuisance. Although I have enjoyed most of the food I have been offered so far I think that it’s quite easy to offer a variety of veggie options these days and it shouldn’t feel so awkward having to ask for something that isn’t a salad. We have travelled for over 16 hours to get here and are currently a little bit disappointed. A lot of what we are struggling with is what we would expect as standard. We have one more week which we hope things will turn around and will update our review. We don’t like to complain but wanted to give an honest review of our experience so far. If a manager would like to speak to us we would be happy to. We are having a great time, just slightly underwhelmed especially after our friends visited recently and had nothing but positive remarks.
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
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Response from Alejandra Geyer, Otro at Dreams Vallarta Bay Resort & Spa
Responded 3 days ago
Dear, Kirstyt895. Thank you for taking the time to share such a detailed overview of your stay through this means. Our guest’s feedback is truly appreciated in our constant commitment to improving our service levels. I am very sorry that this visit did not go completely as expected. Your feedback is highly important to us. Without hesitation, we will take into consideration your comments to improve and prevent a recurrence of such an event. We hope to have you back at the hotel and have another opportunity to show you our service of excellence and quality. Cordially, Alejandra Geyer Social Media Coordinator & eConcierge
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alex n wrote a review May 20
San Jose, California1 contribution
Huge shoutout to shoutout to Jose Becerra, Diego Jauregui & Brian Suarez for making our stay incredible! They did everything in their power to make our stay memorable for years to come. We will be making sure we come back in the near future.
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Date of stay: May 2022Trip type: Traveled
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Response from Alejandra Geyer, Otro at Dreams Vallarta Bay Resort & Spa
Responded 4 days ago
Dear, G5917UYalexn. At Dreams Vallarta Bay Resort & Spa we care about your opinion as it helps us improve the quality of our services, and we appreciate the time you took to comment on it. We are glad to read that you have enjoyed your stay, all our team is striving to give you the best and we are happy that their hard work is paying off. Please be confident that we will share your kind comments with our team as motivation to keep up with our commitment to offering truly remarkable experiences. I sincerely hope we can have the honor of being your hosts in a not too distant future. Cordially, Alejandra Geyer Social Media Coordinator & eConcierge.
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Emile N wrote a review May 20
1 contribution
Thank you to the dreams hotel for an amazing experience! Special thanks to Jose Becerra, Diego Jauregui & Brian Suarez for making the trip extra special! I would definitely come back here again any day if the week.
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Date of stay: May 2022Trip type: Traveled
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Response from Alejandra Geyer, Otro at Dreams Vallarta Bay Resort & Spa
Responded 2 days ago
Dear, EmileN35. Thank you for posting such a great note about your recent stay at Dreams Vallarta Bay Resort & Spa. We will share your wonderful comments with our team as we are certain that they will be glad to read such remarkable notes. We look forward to the pleasure of having you back at your home away from home in the near future. Cordially, Alejandra Geyer Social Media Coordinator & eConcierge.
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Mailey S wrote a review May 20
1 contribution
The people were amazing and so nice. The staff talked to us like we were friends. We met Kevin and Ilicia and Elizabeth. They were so nice and even played volleyball with us on the beach! The view is amazing
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Date of stay: May 2022Trip type: Traveled
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Response from Alejandra Geyer, Otro at Dreams Vallarta Bay Resort & Spa
Responded 2 days ago
Dear, maileys2022. On behalf of Dreams Vallarta Bay Resort & Spa I would like to thank you for leaving this kind comment, your opinion is very important for us, because it allows us to improve as a company and offer you better services on your next visit. We were delighted that you’ve enjoyed all the details we take pride in offering our guests. As is our regular practice, we will happy to share your lovely remarks with our team who take so much pride in ensuring that all of our guests only receive the very best in service We appreciate that we were chosen as your resort and we look forward to your soon visit, to offer you new and better experiences. Cordially, Alejandra Geyer Social Media Coordinator & eConcierge.
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Malez A wrote a review May 20
1 contribution1 helpful vote
Went to dreams with the family and it was amazing. We did the preferred club for the first time and boy was it worth it. Carlos was our caretaker and it was so helpful. He was always there for us and made the trip extra special . Had a wonderful time and would recommend anyone family or couple to this resort . All the service was great in fact . Fernando at the buffet was awesome as well every time greeting us with a smile. Great place !!
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
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Response from Alejandra Geyer, Otro at Dreams Vallarta Bay Resort & Spa
Responded 6 days ago
Dear, maleza2022. At Dreams Vallarta Bay Resort & Spa we care about your opinion as it helps us improve the quality of our services, and we appreciate the time you took to comment on it. We are glad to read that you have enjoyed your stay, all our team is striving to give you the best and we are happy that their hard work is paying off. Please be confident that we will share your kind comments with our team as motivation to keep up with our commitment to offering truly remarkable experiences. I sincerely hope we can have the honor of being your hosts in a not too distant future. Cordially, Alejandra Geyer Social Media Coordinator & eConcierge.
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123456
PRICE RANGE
$339 - $555 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Now Amber
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
327
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Frequently Asked Questions about Dreams Vallarta Bay Resort & Spa
Which popular attractions are close to Dreams Vallarta Bay Resort & Spa?
Nearby attractions include Canopy Bay (0.2 miles), J & B Salsa Club (0.2 miles), and Christ Church by the Sea (0.3 miles).
What are some of the property amenities at Dreams Vallarta Bay Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Dreams Vallarta Bay Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dreams Vallarta Bay Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Dreams Vallarta Bay Resort & Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Dreams Vallarta Bay Resort & Spa?
Conveniently located restaurants include Oregano Restaurant & Bar, Capitan Cajun, and Santos Mariscos Seafood.
Are there opportunities to exercise at Dreams Vallarta Bay Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Dreams Vallarta Bay Resort & Spa have airport transportation?
Yes, Dreams Vallarta Bay Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dreams Vallarta Bay Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Dreams Vallarta Bay Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Dreams Vallarta Bay Resort & Spa?
Many travelers enjoy visiting Parroquia de San Miguel Arcangel Church (1.6 miles).