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Secrets Vallarta Bay Todo Incluido

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David Alfaro Siqueiros 164 Col Zona Hotelera Las Glorias, Puerto Vallarta 48333 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$461
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Traveler (7984)
Room & Suite (1396)
Pool & Beach (1365)
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 149 hotels in Puerto Vallarta
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Romantic. Refined. Remarkable. Located on the golden sand beaches of the Pacific coast within walking distance of the famous El Malecon boardwalk, this vibrant oceanfront resort provides adults 24-hour room service, daily refreshed mini-bars, entertainment and Unlimited-Luxury(R). We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Airport transportation
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
Spanish
7553Reviews1124Q+A100Room tips
Traveler rating
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Popular mentions
Sheila B wrote a review Yesterday
Santa Rosa, California, United States21 contributions11 helpful votes
The customer service team at this resort were friendly, kind and very helpful. At the pool, Mario, Edgar, Erick and Ricardo and others were very attentive to our food and drink requests. If you want room service, call way ahead (the night before for breakfast) or you may expect a 45-60+ minute wait. Entertainment team "Pollo" (Chicken Man) and Luis offered fun activities and energy. The swim up pool bar pool was very busy and have to say the cloudy water did not entice us, stayed away. Both hot tubs did not work either which was disappointing. The servers at the Market Cafe (Secrets side) were wonderful and paid special attention to our needs. Extra special touches too! Sadly, not the same experience at the Now side. Overall the food in the restaurants I would grade as average (excellent dinner in the Wine Room at Bordeaux but extra cost for that. You must buy a bottle of wine and the wine is very expensive). The only house Chardonnay we found to be OK, was Reservado and the bars did not routinely have it. Found it at Tamarindo restaurant and then knew to ask for it. Overall the wine at the UVC resorts is disappointing. You cannot buy a premium glass of wine, only bottles, and a basic CA bottle (i.e. $10.00 bottle) cost over $100.00. Yikes! Not at the Preferred Bar either! Downsides to this resort, no real "Preferred" experiences, we were all grouped together despite the upcharges of being Preferred. Put on the highest floor but not the room we had expected (no hot tub...). There were only two restaurants on the Secrets side ( Bordeux and Oceana, besides the Market Cafe and Barefoot Grill at the pool). You have to cross over to the family resort "Now" resort to go to Himutsu, Tamarindo and Capers. Busy, sharing with families, so often a wait unless you go early. We prefer adults only for the get away aspect and access to more events, music and experiences. This shared resort with "Now" limits that. Not much of a beach to walk on and merchants approach like crazy. If you want to walk the beach alongside Banderas Bay near Nueva Vallarta, plan on an 1+ hour taxi ride. Golf at Vista Vallarta is not connected to the resort anymore either. Book online for a better price because green fees are expensive. Brought our gloves but rented clubs. Had to purchase golf balls at $27 per sleeve (3 balls), yikes. If you can, bring your own. Taxi ride there is about $20-25 US each way. Watch out for booking this resort in June as well. It's the start of their rainy season. We had rain, thunderstorms and several cloudy days. We always make the most of it though! Hoping these are helpful pointers for fellow travelers. (FYI, the onsite Covid test was handled very well, could not have been easier.) Again, the staff was as kind as can be!
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Date of stay: June 2021
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Nicky V wrote a review Jun 23
6 contributions1 helpful vote
do not stay here you will be scammed kids got food poisened from the french restaurant room was dirty dishes still in room from previous guest witnessed a guest fall into the lobby lanterns in the water cut him he was bleeding to death the hotel did nothing
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Date of stay: June 2021
Service
Sleep Quality
Room Tip: dont stay there! we had receipts of full payment they still said we owed 1200
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Denise B wrote a review Jun 23
1 contribution
Great staff. Omar, Edgar, Elizabeth and Salvador the magic man are awesome! Great vacation. The resort is really nice and the room is good and big! The reataurants are really good and have a lot of good food!
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Date of stay: June 2021Trip type: Traveled with friends
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Response from Alejandra Geyer, Otro at Secrets Vallarta Bay Todo Incluido
Responded 2 days ago
Dear, Z6471YMdeniseb. At Secrets Vallarta Bay we care about your opinion as it helps us improve the quality of our services, and we appreciate the time it took to comment on it. We are glad to read that you have enjoyed your stay, all our team is striving to give you the best and we are happy that their hard work is paying off. Please be confident that we will share your kind comments with our team as motivation to keep up with our commitment to offering truly remarkable experiences. I sincerely hope we can have the honor of being your hosts in a not too distant future. Cordially, Alejandra Geyer Social Media Coordinator & eConcierge.
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Jessica c wrote a review Jun 23
1 contribution
Had such a great time at Secrets ! Salvador the magic man was a blast. Thank you to Omar, Elizabeth, Edgar for all the assistance and fun times. Definitely will come back. Come and get drinks and do the Cumbia classes.
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Date of stay: June 2021Trip type: Traveled with friends
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Response from Alejandra Geyer, Otro at Secrets Vallarta Bay Todo Incluido
Responded 2 days ago
Dear, jessicacC928OG. On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts and your family during your recent getaway to the Mexican Pacific coast. It's our utmost pleasure to learn that your stay was a wonderful one and that you were impressed with our service and facilities. We appreciate your kind comments as it shows our consistency in maintaining the Secrets Resorts brand standards. Your feedback has been shared with the team as motivation to keep our work top-notch. Please contact us prior to your next visit: info.sevpv@secretsresorts.com if you need any assistance before your arrival. We look forward to the pleasure of having you back at your home away from home in the near future. Cordially, Alejandra Geyer Social Media Coordinator & eConcierge.
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Brian C wrote a review Jun 23
1 contribution
Great place. Would recommend! Very relaxing. Food is good. Salvador the magician was great. The service here is phenomenal. Would come back here again soon. All inclusive is the way to go. Different types of food. having a gym available is a plus
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Date of stay: June 2021Trip type: Traveled with friends
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Response from Alejandra Geyer, Otro at Secrets Vallarta Bay Todo Incluido
Responded 2 days ago
Dear, L8023VSbrianc. On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts and your family during your recent getaway to the Mexican Pacific coast. It's our utmost pleasure to learn that your stay was a wonderful one and that you were impressed with our service and facilities. We appreciate your kind comments as it shows our consistency in maintaining the Secrets Resorts brand standards. Your feedback has been shared with the team as motivation to keep our work top-notch. Please contact us prior to your next visit: info.sevpv@secretsresorts.com if you need any assistance before your arrival. We look forward to the pleasure of having you back at your home away from home in the near future. Cordially, Alejandra Geyer Social Media Coordinator & eConcierge.
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PRICE RANGE
$288 - $655 (Based on Average Rates for a Standard Room)
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
271
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Frequently Asked Questions about Secrets Vallarta Bay Todo Incluido
Which popular attractions are close to Secrets Vallarta Bay Todo Incluido?
Nearby attractions include Canopy Bay (0.2 miles), J & B Salsa Club (0.2 miles), and Kokopelli Karaoke & Dance Bar (0.3 miles).
What are some of the property amenities at Secrets Vallarta Bay Todo Incluido?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Secrets Vallarta Bay Todo Incluido?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets Vallarta Bay Todo Incluido?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Secrets Vallarta Bay Todo Incluido?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Secrets Vallarta Bay Todo Incluido?
Conveniently located restaurants include Oregano Restaurant & Bar, Capitan Cajun, and Lamara.
Are there opportunities to exercise at Secrets Vallarta Bay Todo Incluido?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Secrets Vallarta Bay Todo Incluido have an airport shuttle?
Yes, Secrets Vallarta Bay Todo Incluido offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Secrets Vallarta Bay Todo Incluido?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets Vallarta Bay Todo Incluido offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Secrets Vallarta Bay Todo Incluido?
Many travelers enjoy visiting Parroquia de San Miguel Arcangel Church (1.6 miles).