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Secrets Vallarta Bay Resort & Spa

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Secrets Vallarta Bay Resort & Spa
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2,507 Reviews from our TripAdvisor Community

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Showing 2,236: English reviews
Cochrane, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband & I spent a wonderful 10 days at this resort celebrating our anniversary and can't say enough about how accommodating the staff were and really appreciated the cleanliness of the resort. We were made to feel like we were quests in their own homes. It started with chilled champagne waiting for us in our room. Enjoyed the food... More 

Helpful?
10 Thank tckelter
Palm Coast, Florida
Level Contributor
617 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 350 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Other than the problems of waiting from 2:30pm until 4:30pm to get into our room, and getting our room temperature warmer than 65 degrees the first two days everything else was just about perfect. The staff is very polite and the service is excellent. The Market Cafe buffet restaurant has a very good selection of good quality food. We also... More 

Helpful?
11 Thank Arvid O
Fremont, California
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I am here on a business trip and the staff and facilities are great. Everyone is friendly and so responsive. I would take my family here any day! All the restaurants that we tried were great. A little hot during September. I would come back in November-December time frame for cooler less muggy weather. Thank you Secrets Staff!!

Helpful?
13 Thank dleung68
Saltsburg, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We are vacation club members and were offered an upgrade during our arrival. The price quoted in US dollars was not the amount charged to our credit card. Upon speaking to other members during our stay we decided to get a copy of our bill. To our astonishment, we were charged a per nite rate as opposed to the total... More 

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Helpful?
4 Thank neetypoo
Staunton, Virginia
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We have stayed at a lot of Secrets, in fact in the last 2 years we have stayed at 3 and going to Cabo next month. I think this was my least favorite so far. Overall it is a very nice place, good food, clean, nice staff etc. etc. There was a couple of things that I did not like.... More 

Helpful?
5 Thank ctiofstaunton
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I had decided on Mexico as our next holiday destination. For the same price as two weeks in a four star hotel in Cancun, we could stay at a five star on the Pacific Coast. Luxury was what we were aiming for so it was a no brainer really. We chose the hotel as we had previous... More 

Helpful?
12 Thank Luke W
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I work in the travel industry and have been lucky to be able to visit places like this as apart of work. I stayed last year and loved it . So this year for my birthday I decided I wanted to stay for fun. I had a great time. It was Mexican independence while I was there so we were... More 

Helpful?
3 Thank Carissa C
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

Been to other AM Resorts but so far Secrets Vallarta Bay is our fave. Great staff! Kudos to our favorite waiter at the Market Cafe "Humberto" aka Señor Banderas. Excellent customer service! Same with Anahi, at Market Cafe- very warm. Food choices were excellent, quality was great. Best grilled steaks and shrimps!! Fruits, salads, and vegetables galore! Fabulous desserts too.... More 

Helpful?
4 Thank A TripAdvisor Member
Cesar V, Social Media Coordinator eConcierge at Secrets Vallarta Bay Resort & Spa, responded to this review

Dear TripAdvisor member Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Secrets Vallarta Bay. We were delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take... More 

Belleville, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Thank you to all the staff who made our week so memorable. Our room was gorgeous. Daniel in the preferred club was a great guy and knows how to make a perfect ceasar. They have a great gym its large and very clean with a good variety of equipment. On the same floor as gym you will find the market... More 

Helpful?
5 Thank playlist_dj4fun
Canada
Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed the second week-Sept. Listed below are our pro's/con's Con's: - The visual "super" treatment of particular guests even though they were loud with their presence, their music box, etc. at the pool. - Mold smell in our room was very strong even though we had a dehumidifier which we dumped 3x's a day. - Someone broke a glass... More 

Helpful?
7 Thank geriann
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Beachfront
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Romantic. Refined. Remarkable. Located on the golden sand beaches of the Pacific coast within walking distance of the famous El Malecon boardwalk, this vibrant oceanfront resort provides adults 24/7 access to amazing nightlife, non-stop entertainment and Unlimited-Luxury(R). ... more   less 

Additional Information about Secrets Vallarta Bay Resort & Spa

Address: David Alfaro Siquerios No. 164 | Col Zona Hotelera Las Glorias, Puerto Vallarta 48333, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $241 - $796 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Vallarta Bay Resort & Spa 4.5*
Number of rooms: 271
Reservation Options:
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Hotel Style:
#7 Family Hotel in Puerto Vallarta
#8 Romantic Hotel in Puerto Vallarta
#10 Spa Hotel in Puerto Vallarta
#10 On the Beach Hotel in Puerto Vallarta
#10 Business Hotel in Puerto Vallarta
#11 Luxury Hotel in Puerto Vallarta
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