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Secrets Vallarta Bay Resort & Spa

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Secrets Vallarta Bay Resort & Spa
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2,711 Reviews from our TripAdvisor Community

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Showing 2,400: English reviews
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed yesterday NEW via mobile

Waited an hour and a half for food the first day and they give you such small portions that you have to order more food. . I ordered more food but the food took so long that I just left and went next door to the buffet. On this specific day a lot of guest were complaining their food was... More 

Helpful?
Thank Sgt S
1 review
Reviewed yesterday NEW

Short but sweet, the service is outstanding a special shout out to our buddy Manuel Bugarel. He treated us so well and went above and beyond our expectations! We will miss seeing him everyday. All the other servers were great as well. The a la carte restaurants were awesome. We didn't get a chance to try the French but the... More 

Helpful?
Thank Taylor F
Discovery Bay, California
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed yesterday NEW

Stayed at sister hotel next door on the past three visits and decided to stay at the Secrets side this time. Was a little disappointed that upon check in we were not offered a glass of champaine or cool towel. We had to remind the front desk staff.. Housekeeping was a little inconsistent. We also had a swim out room... More 

Helpful?
Thank Dave R
Kalamazoo, Michigan
1 review
Reviewed yesterday NEW

Booked through Apple Vacations and very glad we did. They made the entire trip very enjoyable! The resort itself is beautiful and is actually two resorts in one. Secrets is adults only and where we stayed. Now Amber is the Family side of the same resort. We had access to both sides of the resort including restaurants and entertainment but... More 

Helpful?
Thank Larry S
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 days ago NEW via mobile

Another fantastic visit to Secrets! This was our second visit to this hotel, and it was as fantastic as our first. Great service, fantastic restaurants and a wonderful hotel. Special mention to the Bordeaux restsurant for its excellent food (we like to eat good food, Michelin starred places included), and the service from Hugo and Luis Govea was exemplary. Also,... More 

Helpful?
1 Thank Rick L
Sheffield, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 days ago NEW

A really good hotel with just a few negatives. After an 11hr flight I was disappointed to have a 45mins wait to check in (only one staff) but the room was excellent. The decking replacement work at the beach was noisy but should be completed by now. The food at all the restaurants was good, the best being the French... More 

Helpful?
1 Thank david n
Winnipeg, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

Overall great stay. Positives - great food, ala cart restaurants, shows, rooms, lobby bar and volleyball court. Negatives: Floor 3 and 4 need glass doors to keep sound out of hallway from lobby and elevator area that are quite loud at times. Buffet was very good but limited selection for a 5 star. Advertised free use of Hobie Cat sailboat,... More 

Helpful?
1 Thank AlanKach
Vancouver, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 days ago NEW via mobile

Secrets is an excellent resort. Clean everything, rooms,outside grounds, pool areas and all eating ares. Staff is EXCELLENT and always smiling and very accommodating to any of your needs. Market Cafe serves a great breakfast with a couple of specialty stations. Dinner in the Market Cafe is adequate but all the other specialty sites are included and are excellent. REMEMBER... More 

Helpful?
Thank BillD12
Canada!!
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 days ago NEW

My husband and two friends returned to Secrets Vallarta Bay in November 2016. It was our 4th visit and our friends 2nd. Once again, Secrets did not disappoint! Easy check in and a perfect room. Cesar Vega had put a note on our file indicating our anniversary and we were welcomed into our room with a banner and a chilled... More 

Helpful?
Thank CancunCrazyCanadian
Puerto Vallarta, Mexico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

This is a quality establishment with some of the best service and most friendly staff I have met. A genuine focus on customer service and vacation enjoyment. There are excellent restaurants 'Bordeaux-French; Capers-Italian;Himitsu-Asian; Tamarindo-Mexican and Market Cafe- multi choice buffet and brilliant Breakfast!! The staff were fantastic in all of these places and the food was excellent, authentic, well prepared... More 

Helpful?
2 Thank ADDMANworldtraveler
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Romantic. Refined. Remarkable. Located on the golden sand beaches of the Pacific coast within walking distance of the famous El Malecon boardwalk, this vibrant oceanfront resort provides adults 24/7 access to amazing nightlife, non-stop entertainment and Unlimited-Luxury(R). ... more   less 

Additional Information about Secrets Vallarta Bay Resort & Spa

Address: David Alfaro Siquerios No. 164 | Col Zona Hotelera Las Glorias, Puerto Vallarta 48333, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $285 - $990 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Vallarta Bay Resort & Spa 4.5*
Number of rooms: 271
Reservation Options:
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Hotel Style:
#7 Family Hotel in Puerto Vallarta
#8 Romantic Hotel in Puerto Vallarta
#10 Business Hotel in Puerto Vallarta
#12 Spa Hotel in Puerto Vallarta
#12 On the Beach Hotel in Puerto Vallarta
#13 Luxury Hotel in Puerto Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from Secrets Vallarta Bay Resort & Spa staff and other travelers.
386 questions
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angus
3 months ago

See all questions (386)

Questions? Get answers from Secrets Vallarta Bay Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms have sea view”
 of 5 bubbles J9560SWdavidn, 2 days ago | Read review
“stay away from 3rd or 4th floor due to noise from lobby and elevator”
 of 5 bubbles AlanKach, 3 days ago | Read review
“No bad rooms, all are ocean view!”
 of 5 bubbles CancunCrazyCanadian, 4 days ago | Read review
“7th floor upwards junior suite good sea view. Preferred club additional jacuzzi bath on balcony, but in the shade most of day”
 of 5 bubbles ADDMANworldtraveler, 4 days ago | Read review
“Ask for a room above the 6th floor to benefit the views”
 of 5 bubbles andywfc63, 4 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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