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Secrets Vallarta Bay Resort & Spa

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Secrets Vallarta Bay Resort & Spa
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2,918 Reviews from our TripAdvisor Community

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Sammamish
Reviewed 3 days ago NEW

In our reservation online we mentioned it was a honeymoon. When we arrived at the hotel, we were informed that we had been "upgraded" to preferred club. We ended up in room 1225. Another couple who were with us were Not upgraded. The were in 1806. Toward the end of our stay, we saw our friends room 1806 and we...

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Helpful?
1Thank Jeffrey W
Cesar V, Social Media Coordinator econcierge at Secrets Vallarta Bay Resort & Spa, responded to this review

Dear Jeffrey W I appreciate the time that you have invested on writing an overview of your stay with us. We regret to know that our guest service for upgrades did not meet your expectations, our guest enjoy our Preferred Club suites, We try to create the most pleasant atmosphere in order to deliver the relaxing, indulging and luxurious getaway...

Minneapolis
Reviewed 3 days ago NEW

This is the third time we have stayed here and will come back again. We stay in the Preferred Club, which we think is worth the added expense with the better liquor and the all day buffet. We were on the 8th floor so the view was spectacular. We attended the Super Bowl Party and, as usual, they did a...

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Helpful?
1Thank nanandpc
Cesar V, Social Media Coordinator eConcierge at Secrets Vallarta Bay Resort & Spa, responded to this review

Dear nanandpc Thanks for taking the time to leave your kind words and observations following your recent stay with us at Secrets Vallarta Bay We was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much...

Reviewed 3 days ago NEWvia mobile

We found our new home away from home in Puerto Vallarta. Resort was amazing, staff was excellent and there is nothing we would change other than staying longer! We stayed in a swim out room and the room was one of the best I've stayed in at a resort. We didn't utilize the swim out much but it was very...

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Helpful?
1Thank Grace D
Cesar V, Social Media Coordinator eConcierge at Secrets Vallarta Bay Resort & Spa, responded to this review

Dear Grace D I would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on TripAdvisor. I am very happy to learn that your stay was a most pleasant one, and that...

Chesterfield, United Kingdom
Reviewed 3 days ago NEW

This was our third visit to Secrets. The first time was almost perfect, the second was marred by a large corporate party that took over the hotel. While the third time was much better the hotel still seems to focus on private functions and this does impact on ordinary guests. We felt that the issue for us is that Thomson...

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Helpful?
Thank LINDA M
Cesar V, Social Media Coordinator eConcierge at Secrets Vallarta Bay Resort & Spa, responded to this review

Dear LINDA M Thank you for taking the time to leave your kind words and observations following your recent stay with us at Resort name. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so...

Chicago, Illinois
Reviewed 4 days ago NEW

This is our 2nd year with a group of over 10 couples that we've stayed at the Secrets Vallarta Bay Resort & Spa in Mexico in February. We all love it! The views are amazing, the food is amazing, the property is amazing. But the best thing about the place is the wait staff. Especially our poolside waiters Jorge, Monolo...

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Helpful?
Thank Elaine M
Cesar V, Social Media Coordinator eConcierge at Secrets Vallarta Bay Resort & Spa, responded to this review

Dear Elaine M Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Secrets Vallarta Bay I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take...

Reviewed 4 days ago NEWvia mobile

Carlos Diaz was awesome at the pool. Not only did he treat us like family he was very personable and friendly. We really enjoyed his company. We got chosen to get a picture with an awesome watermelon drink! Can't wait to come back again. It was great to dine at a different restaurant each night. Great Job! Everyone at the...

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Helpful?
1Thank Wayne G
Cesar V, Social Media Coordinator eConcierge at Secrets Vallarta Bay Resort & Spa, responded to this review

Dear Wayne G I would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on TripAdvisor. I am very happy to learn that your stay was a most pleasant one, and that...

Huddersfield, United Kingdom
Reviewed 5 days ago NEWvia mobile

Our Junior Suite had a damp smell due to the humid atmosphere. The main asset for this hotel is the friendly and attentive staff. The hotel has a sister hotel for families in the same complex with shared restaurants which provide an excellent choice of cuisine. Our preferred restaurant being the French restaurant. Dining dress code in the various restaurants...

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Helpful?
Thank Derek W
Cesar V, Social Media Coordinator eConcierge at Secrets Vallarta Bay Resort & Spa, responded to this review

Dear Derek W Thank you for taking the time to write a review about your stay in our resort. We value your detailed suggestions as our guest’s feedback is truly important for us and we will consciously revise all of your remarks. While we understand the way you felt about the situation experienced during your stay, we do hope that...

nw indiana
Reviewed 5 days ago NEW

Three years ago we (2 couples) loved this resort so much we knew we would be back. Just returned from PV and while some things were the same others were not so good. the resort itself is laid out very nice. The location is great due to being midway from airport to the downtown "malecon" . There were mostly small...

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Helpful?
2Thank mjm59
Cesar V, Social Media Coordinator eConcierge at Secrets Vallarta Bay Resort & Spa, responded to this review

Dear mjm59 Thank youfor taking the time to leave your kind words and observations following your recent stay with us at Secrets Vallarta Bay I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much...

Winnipeg, Canada
Reviewed 5 days ago NEW

Stayed for seven days in a Junior Oceanview Suite. The rooms were spacious, clean and the bathroom area was spectacular. All the staff was extremely helpful and friendly. We especially loved Benito in the Preferred Club Lounge and Caesar, a waiter at the Market Cafe during breakfast time. The pool was a little on the small size but adequate and...

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Helpful?
1Thank Kimbe33
Cesar V, Social Media Coordinator eConcierge at Secrets Vallarta Bay Resort & Spa, responded to this review

Dear Kimbe33 Many thanks for taking the time to leave your kind words and observations following your recent stay . It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. I hope to have the honor of welcoming you back, allowing us the opportunity of providing you a...

Cleveland, Ohio
Reviewed 5 days ago NEW

Great resort! While we usually don't think food at all-inclusive resorts in anything but average, the food here was good! The staff was great, especially Jorge at the pool and Benny in the preferred club. The beach is a bit rocky, but the view is stunning. We happened to be there for the Super Bowl and they did a great...

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Helpful?
1Thank paigeken
Cesar V, Social Media Coordinator eConcierge at Secrets Vallarta Bay Resort & Spa, responded to this review

Dear paigeken I would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on TripAdvisor. I am very happy to learn that your stay was a most pleasant one, and that you...

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Amenities

Highlights
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Romantic. Refined. Remarkable. Located on the golden sand beaches of the Pacific coast within walking distance of the famous El Malecon boardwalk, this vibrant oceanfront resort provides adults 24/7 access to amazing nightlife, non-stop entertainment and Unlimited-Luxury(R). ... more   less 

Additional Information about Secrets Vallarta Bay Resort & Spa

Address: David Alfaro Siquerios No. 164 | Col Zona Hotelera Las Glorias, Puerto Vallarta 48333, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $313 - $1,334 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Vallarta Bay Resort & Spa 4.5*
Number of rooms: 271
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, BookIt.com and Booking.com so you can book your Secrets Vallarta Bay Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#7 Family Hotel in Puerto Vallarta
#8 Romantic Hotel in Puerto Vallarta
#10 Business Hotel in Puerto Vallarta
#11 On the Beach Hotel in Puerto Vallarta
#11 Spa Hotel in Puerto Vallarta
#13 Luxury Hotel in Puerto Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from Secrets Vallarta Bay Resort & Spa staff and other travelers.
434 questions
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Wisconsin
6 days ago

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Questions? Get answers from Secrets Vallarta Bay Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Be careful of getting and "upgrade" to a "Preferred Club" room! See my full comments.”
 of 5 bubbles JeffreyW438, 3 days ago | Read review
“Upper floors for the view.”
 of 5 bubbles nanandpc, 3 days ago | Read review
“All rooms have a sea view although some are partial.Choose the Preferred Club.”
 of 5 bubbles lindamJ4299YY, 3 days ago | Read review
“Secrets is the adult only side and there is their joining Now Amber family side which is just as nice.”
  • View from Lobby Bar
 of 5 bubbles 887elainem, 4 days ago | Read review
“Don't get a room at the end of a long hall!”
 of 5 bubbles mjm59, 5 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question