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Secrets Vallarta Bay Puerto Vallarta

Traveler (5479)
Room & Suite (1056)
Pool & Beach (916)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
Romantic. Refined. Remarkable. Located on the golden sand beaches of the Pacific coast within walking distance of the famous El Malecon boardwalk, this vibrant oceanfront resort provides adults 24/7 access to amazing nightlife, non-stop entertainment and Unlimited-Luxury(R).
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Property amenities
Room service
Free parking
Fitness Center with Gym / Workout Room
Pool
Restaurant
Spa
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Adult pool
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Sauna
Tennis Court
Wheelchair access
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Room features
Air conditioning
Minibar
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Green
Safe
HOTEL CLASS
Hotel links
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Hotel deals
4,936Reviews
5,993Photos
916Q+A
100Room tips
Traveler rating
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Popular mentions
We have been spending the last couple of days at Secrets Vallarta Bay and would recommend this property to anyone.The property and staff are amazing. One man went out of his way to make our stay even more enjoyable. If your at the pool look for a server by the name of Omar,he
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We are in Puerto Vallarta celebrating one of our friend’s milestone birthdays. What I will say is that I have been so impressed with the level of service that we have received. We are a group of eight, so we had concerns about getting dinner reservations together every night at
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Response from eConciergeSN, eConcierge at Secrets Vallarta Bay Puerto Vallarta
Responded today
Dear Stephen R Nothing is greater for us than having your preference and your kind recognition. It is certainly remarkable to read the kind comments you are sharing with us, particularly as it is a reflection of the extraordinary service we have. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences in our guests. We have strived to deliver the most memorable experience to our valued guest and we are happy to hear we reached that goal. We look forward to having the pleasure of having you back in our home in the near future. Cordially, Daniela Flores eConcierge
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Wow. What a trip. There are so many positives of this resort and the gorgeous city of Puerto Vallarta. From the moment we got there, the hospitality was top notch. They pulled out all the honeymoon stops for us and we felt beyond spoiled. There was not one person on the property
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Response from eConciergeSN, eConcierge at Secrets Vallarta Bay Puerto Vallarta
Responded today
Dear cicihancock Thank you very much for having accompanied us, it has been a pleasure to have attended to you as you deserve. I thank you very much for the time you took to write this review that we undoubtedly appreciate and make us better. I am very glad to know that our team has contributed greatly to making your stay memorable. We are committed to offering outstanding service. I am thankful for your kind words which I will personally share with Isasti. We hope to have the honor of welcoming you back, allowing us the opportunity of providing you a truly wonderful and memorable experience. Cordially, Daniela Flores eConcierge
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We were here celebrating my husband’s 54th birthday with our two best friends we all really loved the property. I was a bit worried when I read the reviews about how loud it could be and it was at times but we did love the live music throughout the property. I wish people would
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Response from eConciergeSN, eConcierge at Secrets Vallarta Bay Puerto Vallarta
Responded today
Dear I would like to thank you for choosing our resort as your host on your recent getaway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Trip Advisor. I am overjoyed to read that you’ve enjoyed your stay, especially our guest service from our staff. I am delighted to hear about the warm hospitality you received from the team during your stay and to hear that the team consistently went the extra mile to ensure that you were looked after during your stay. Lastly, thank you again, and Secrets Vallarta Bay will continue to provide the most comfortable and exceptional service to our valuable guest. Cordially, Daniela Flores eConcierge
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We visited February 8th to 22nd. We have visited many, many times before this trip, but always in July or October and always for a maximum of 9 days. This would be first winter vacation - peak season, and for 14 days. It was definitely busier than we have seen before, but
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Response from eConciergeSN, eConcierge at Secrets Vallarta Bay Puerto Vallarta
Responded today
Dear lovepvmexico We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Secrets Vallarta Bay. It's our most pleasure to know that your stay was a wonderful one while you were impressed with our service staff. About the other guest, like other hotels, we have rules and we try to enforce them without exceptions, but there are times when the lack of attention from some guests happens to us, we regret that this was the case in your visit. We are very happy to read that our service staff was very helpful in your stay and that they gave you the excellent service that distinguishes our hotels, we will let them know that their work is being appreciated by the clients. We look forward to your return, to give you again the same excellence in quality and service that characterizes the hotel. Cordially, Daniela Flores eConcierge
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View of room
View of room
Amazing view from the room the first night.
Professional photo exclusively commissioned by TripAdvisorSecrets Vallarta Bay Puerto Vallarta
The Preferred Club Junior Suite Ocean View at the Secrets Vallarta Bay
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123456212
Is it possible to swim in the sea if calm
Yes we swam in the ocean. As long as the red flag isn’t out you can go into the ocean. We didn’t go too far out but def could swim.
0 votes
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Do they have airport pick up and is it complimentary?
I would just take a cab to the hotel as they are cheap. Make certain that you set the price before you get into the cab ! A 20 peso tip is plenty.
1 vote
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If you are staying at the adults only section look for Noah as he is a beach concierge and will take really good care of you.
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123456184
"There are no bad rooms, all face the water. Higher is always great."
"Stayed in preferred club building and liked all the little perks and the view. Will definitely return "
"If you run out of any toiletries or suncream, you only have to ask the maid to replace it, or call Housekeeping. Clean towells every day."
"It’s worth paying more for the preferred club rooms. Best views, lots of amenities. "
"Be sure to ask about your mini bar options, you CAN ask for different spirits and alcohol than the standard fill. "
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PRICE RANGE
$286 - $875 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Secrets Vallarta Bay Resort & Spa
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
271
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