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Sunset Plaza Beach Resort & Spa

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Sunset Plaza Beach Resort & Spa
Sunset Plaza Beach Resort & Spa
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2,720 Reviews from our TripAdvisor Community

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Showing 2,173: English reviews
Long Beach, California
Reviewed today NEW

We went for a wedding and enjoyed every single second. We even traveled with 2 little kids and the staff was so kind and accommodating. The food was fantastic, drinks were delicious and hospitality perfect! We will definately be back!!! Highly highly recommend.

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Thank d_mingione
Toronto, Canada
Reviewed yesterday NEW

My wife and I recently stayed at The Sunset Plaza and Beach Resort for 2 weeks and enjoyed ourselves very much. The resort is well situated in the hotel zone and is only a 30 minute walk to the Malecon. Our room was an 8th floor corner unit with spectacular views of the entire bay. The balcony was huge and...

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1Thank Paul Q
Reviewed 2 days ago NEW

This was our second time staying at Sunset Plaza. We stayed November 26 - December 3. Though a few things have changed, the levels of service, amenities, food/beverage, and overall resort experience are still excellent and will keep us coming back. Settling in at the check in desk and having a glass of champagne and a cold towel brought to...

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Helpful?
Thank Warren G
Javier V, Resort Manager at Sunset Plaza Beach Resort & Spa, responded to this review

Thank you Warren for your comments. inspiring us to give our best, just for the pleasure to see you happy and well attended. We hope to see you again, to celebrate your 21st anniversary and enjoy all what we are and do for you and all our guests staying wth us Sincerely Javier Vergara (Resort Manager)

Markham, Canada
Reviewed 3 days ago NEW

You are greeted very warmly when you arrive and upon check-in, you are given a glass of the bubbly while you are completing your paperwork. The lobby is nicely appointed, not over the top but still pleasing to the eye. You are taken to your accommodations and given the highlights of the resort on your way up. We had a...

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2Thank 130Anonymous
Javier V, Resort Manager at Sunset Plaza Beach Resort & Spa, responded to this review

Dear Guest our philosophy, is the professional attention in a very personal way, inviting you to have an unforgettable vacation, experimenting the sensations from th spa, from quiet ambience, the sense of the flavors,of the pleasure being well attending from our caring staff, assuring the most minimal detail, until you leave with a smiling face, knowing you will return again...

Minneapolis, Minnesota
Reviewed 3 days ago NEW

This resort had beautiful ocean views, was very clean, and most importantly had excellent staff. If we could change anything it would be the loud music next door that took away from being able to enjoy relaxing evenings on the room balcony or in the room. I would recommend eating at Luciano's at night - it was by far the...

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2Thank Yellowpillow250
Javier V, Resorrt Manager at Sunset Plaza Beach Resort & Spa, responded to this review

Dear Guest We really appreciate your valuable comments, and we offer an apologize for the loud music next door. We are going to work on this matter to avoid this situation and work on the main restaurante as well. Sincerely Javier Vergara (Resort Manager)

California Desert, California
Reviewed 6 days ago NEW

This was one of the bat experiences i have ever had! Such nice, helpful and friendly staff to the beautiful rooms with amazing views of the ocean!! It's wonderful to stay as a romantic time for couples but also great for family fun! Will definitely stay again!

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2Thank Adacar
Javier V, Resort manager at Sunset Plaza Beach Resort & Spa, responded to this review

Dear Guest It is an honor for me and all of us to read your comments and having us as the best resort in Puerto Vallarta This Resort is made it for you, and all the guest who are looking for an unforgotable vacation with us. We hope to see you near in the future Sincerely Javier Vergara (Resort Manager)

Reviewed 6 days ago NEW

This is our 6th stay and what a change. Restaurant manager not very organized as staff is worked off their feet and thus very slow service especially during dinner time. If you want a great server try to get JOSE he is awesome and makes sure you are taken care of. I must say even portions and cooking has gone...

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3Thank 031066
Javier V, Resort Manager at Sunset Plaza Beach Resort & Spa, responded to this review

Dear Guest: Your concern is our concern, because after six times we always try to keep the same level of quality on service. The food & beverage manager knows about it, and her commitment its you, and all the guests staying with us. Next time you visit us, will be as always been before, and will be. Our warmest regards...

Reviewed 6 days ago NEW

I had an amazing time at the Sunset Plaza hotel. I was traveling solo and really wanted an intimate stay. They all knew me by name and made me feel very comfortable and taken care of. They were all so attentive and the customer service was five star. The rooms were immaculate and very clean, nice and modern. I loved...

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2Thank Christina F
Javier V, Gerente de Resort at Sunset Plaza Beach Resort & Spa, responded to this review

Dear Christina We really appreciate your valuable comments. From all of us, we like to treat all our guests as a part of our family, because we want your return, and to have Sunset Plaza Beach Resort & Spa as your home far from home. Please let's stay in touch for your soon return. Sincerely Javier Vergara (Resort Manager)

Orlando, Florida
Reviewed 6 days ago NEW

This is our second time staying in this resort, we love it just as much as the first time. There are no words to explain to our friends how beautiful it is and cozy. It's never overcrowded since they don't have a ton of buildings. It's always so clean. It's very modern too. It's very family friendly. The staff made...

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1Thank ingrid1578
Javier V, Resort manager at Sunset Plaza Beach Resort & Spa, responded to this review

Thank you Ingrid Your comments means a lot to us and all the people reading it. The second time with us, means the third one again very soon, thats why we keep Sunset Plaza Beach Resort & Spa inmaculate for you, with the same staff to pamper you every time you return. Our best regards Javier Vergara (Resort Manager)

Walnut Creek
Reviewed 1 week ago

This property was so clean and the interiors were new a modern. The staff was always helpful and friendly. The swim up bar was great. The pool is beautiful and we got to release baby turtles into the ocean at sunset. The kids had a great time.

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Helpful?
Thank jkenney04
Javier V, Resort Manager at Sunset Plaza Beach Resort & Spa, responded to this review

Dear Guest: Thank you for having the time to write this review, giving us the opportunity to know about things we do in a very special way with you, and all our guests staying with us. You were in the right time for th release baby turtles, from August till the begining of december. We hope to see you again...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Meeting Rooms
Official Description (provided by the hotel)
Find the master key to Paradise at Sunset Plaza Beach Resort All Inclusive & Spa. Our suites and rooms are designed with technology and comfort inspirited décor. Each one of these units features an amazing ocean view. Seduce your senses with our exclusive all inclusive plan, Haute cuisine, Premium Drinks, 24-Hour Butler and the most beautiful Puerto Vallarta Sunsets, all in one place. ... more   less 

Additional Information about Sunset Plaza Beach Resort & Spa

Address: Diego Rivera 121, Puerto Vallarta 48330, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $217 - $538 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunset Plaza Beach Resort & Spa 4*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Hotels.com, Priceline, Odigeo, Cheap Tickets and Jetsetter so you can book your Sunset Plaza Beach Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sunset Plaza Beach Resort And Spa
Sunset Plaza Beach Hotel Puerto Vallarta
Hotel Style:
#2 Family Hotel in Puerto Vallarta
#3 Top resorts Hotel in Puerto Vallarta
#3 Romantic Hotel in Puerto Vallarta
#5 Spa Hotel in Puerto Vallarta
#6 On the Beach Hotel in Puerto Vallarta
#6 Luxury Hotel in Puerto Vallarta
#12 Business Hotel in Puerto Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from Sunset Plaza Beach Resort & Spa staff and other travelers.
255 questions
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Questions? Get answers from Sunset Plaza Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Connecting rooms could be noisey! Select a high floor for a better view.”
 of 5 bubbles 885paulq, yesterday | Read review
“Get a room facing the ocean as the view is simply breathtaking”
 of 5 bubbles 130Anonymous, 3 days ago | Read review
“All rooms have ocean views. You cannot go wrong.”
 of 5 bubbles Yellowpillow250, 3 days ago | Read review
“Higher floors have wonderful view”
 of 5 bubbles , 1 week ago | Read review
“Fifth floor and above. Center”
 of 5 bubbles Lovetoexplore22, 1 week ago | Read review
5 of 5
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