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Sunset Plaza Beach Resort & Spa

Traveler (1978)
360
Panoramas (13)
Pool & Beach (431)
Overview
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
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Rooms
Feb 3Feb 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,672)
Filter reviews
2,919 results
Traveler rating
2,177
548
128
41
25
Traveler type
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LanguageEnglish
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2,177
548
128
41
25
Show reviews that mention
All reviews manager javier one bedroom suite mirador restaurant adult pool personal butler butler service italian restaurant swim up bar main restaurant kids club all inclusive package the hotel manager rooms face the ocean large balcony full kitchen the general manager ocean view
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1 - 5 of 2,919 reviews
Reviewed yesterday

All of the units on this hotel has view to the ocean, the facilities are good including the pool bar. As soon as we arrived we were treated very well by the staff. The food was ok but definitely not the best

Date of stay: May 2018
Thank Herbert M
Reviewed 2 days ago via mobile

This “resort” is under construction. Nothing mentioned before booking our trip. All inclusive experience included jack hammering all day long, pumping landfill into the ocean and the smell of sewage. Terrible!More

Date of stay: January 2019
1  Thank Paradise733342
Response from Javier V, Resort Manager at Sunset Plaza Beach Resort & SpaResponded yesterday

Dear Paradise733342 The bad timing for a trip will turn into a good one when you return to Sunset Plaza Beach Resort & Spa and see all the changes we had made. We apologize for any inconveniences you had, but asure next time you are...More

Reviewed 3 days ago

Eddy and Alex were great. Bell boys and doormen were great too. Serving staff had a lot to be desired. Cold and raw food. not being told all the amenities until day 4. So many disappointing things. Noise from construction, finger licking pastry chefs.....More

Review collected in partnership with this hotel
Date of stay: January 2019
Thank Sightseer20095995776
Response from Javier V, Resort Manager at Sunset Plaza Beach Resort & SpaResponded 2 days ago

Dear Sightseer20095995776 Thank you for having the time to write this valuable review about us. Your concerns are our concerns, and your observations are very important for us, because you are helping us to improve and be more conscious the service we give. I´ve alredy...More

Reviewed 1 week ago

I love the staff. Javier and Miguel are wonderful - friendly and helpful. All of the staff is so accommodating. They go the extra mile for their guests. This is my second stay at Sunset Plaza and both times it was a wonderful experience -...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Jet31845254040
Response from Javier V, Resort Manager at Sunset Plaza Beach Resort & SpaResponded yesterday

Dear Jet31845254040 Our comitment to you and all our guests is go extra miles to fill your needs. Thank you for making Sunset Plaza Beach Resort & Spa your second home and us your family. We hope to see you for a second time. Sincerely...More

Reviewed 1 week ago

Our first time back since Christmas 2011. This year we stayed for New Years fireworks which were worth the wait. Resort has been well maintained since opening in 2011. Great location in Puerto to everything. Staff are outstanding with attention to detail. Our butler, Miguel,...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Pioneer68404045327
View more reviews
About
Description
Find the master key to Paradise at Sunset Plaza Beach Resort All Inclusive & Spa. Our suites and rooms are designed with technology and comfort inspirited décor. Each one of these units features an amazing ocean More view. Seduce your senses with our exclusive all inclusive plan, Haute cuisine, Premium Drinks, 24-Hour Butler and the most beautiful Puerto Vallarta Sunsets, all in one place. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Tennis Court
Wheelchair access
Breakfast included
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Travelers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Top resorts Hotels
,
Spa
,
Luxury
,
On the Beach
,
Business
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Travelers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Top resorts Hotels
,
Spa
,
Luxury
,
On the Beach
,
Business
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
80
Price range
$232 - $733 (Based on Average Rates for a Standard Room)
Also Known As
Sunset Plaza Beach Resort And Spa
,
Sunset Plaza Beach Hotel Puerto Vallarta
Location
Mexico > Jalisco > Puerto Vallarta
Hotel class
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Travelers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Top resorts Hotels
,
Spa
,
Luxury
,
On the Beach
,
Business
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
80
Price range
$232 - $733 (Based on Average Rates for a Standard Room)
Also Known As
Sunset Plaza Beach Resort And Spa
,
Sunset Plaza Beach Hotel Puerto Vallarta
Location
Mexico > Jalisco > Puerto Vallarta
Photos
Traveler (1,978)
Room & Suite (542)
Pool & Beach (431)
Dining (183)
Amenities (39)
Family and Play Areas (12)
Business Center & Event Rooms (3)
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Questions & Answers
Ask a question
janelle264
January 9, 2019|
AnswerShow all 2 answers
Response from tad2015 | Reviewed this property |
Beach and smoking area located near the adult pool only
1
Vote
phyllis g
December 11, 2018|
AnswerShow all 5 answers
Response from StJohnindiana | Reviewed this property |
They've moved the Mexican Fiesta from the lawn area to the pool area and it works nicely.
1
Vote
Road818218
December 1, 2018|
AnswerShow all 4 answers
Response from AStraveln | Reviewed this property |
This is Mexico construction is never fast. We were there the day after Thanksgiving, they're still working on the underground foundation. Noise was at a minimum, it didn't even interfere with our pool time. Every once in... More
1
Vote
Room Tips
"One bedroom suite is definitely worth the upgrade, take advantage of full kitchen if not choosing..."
L7356UGricharda
1 week ago
Read review
"All rooms face the Ocean. Rooms on the Southside are quieter."
KathandScottL
1 week ago
Read review
"best Top floors, as it has best view to the bahia"
aivaraszvinklys
2 weeks ago
Read review
"higher floors in 12, 14 are the best with extensive views"
onconurse
2 weeks ago
Read review
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