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Buganvilias Vacation Club

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Avenida Francisco Medina Ascencio 999, Puerto Vallarta 48333 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (587)
Room & Suite (276)
Pool & Beach (150)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 10/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Buganvilias Vacation Club
Updated 10/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 145 hotels in Puerto Vallarta
Location
Cleanliness
Service
Value
Travelers' Choice
Distinguished with "Certificate of Excellence 2012" by TRIPADVISOR'S travelers. Awesome 5 star Resort the closest Hotel of its kind to downtown Puerto Vallarta , with a convention center, Spa, Gym and much more, all rooms count with Bay front view, we also offer the best Sunday brunch in Puerto Vallarta and a great Mexican Fiesta too , we also have 11 distinctives H for quality which guarantees the best accomodations services and amenities , this will ensure you will have only the best available services at your disposition in all aspects for you to only enjoy your time off free of worries and have a fantastic vacation with your family .
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Kids stay free
Parking garage
Wifi
Paid internet
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Massage
Massage chair
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Additional bathroom
Kitchenette
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Sofa
Telephone
Iron
Tile / marble floor
Microwave
Minibar
Refrigerator
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Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL STYLE
Quiet
Business
Languages Spoken
English, Spanish

Location

Full view
78Somewhat walkable
Grade: 78 out of 100
29Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
1,282Reviews104Q+A100Room tips
Traveler rating
  • 872
  • 261
  • 88
  • 34
  • 30
Time of year
Traveler type
Language
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Popular mentions
DarlP wrote a review Yesterday
Portland, Oregon48 contributions7 helpful votes
With the lack of visitors it was great to be welcomed by the staff. We have been coming here for 19 years, therefore we know most of the staff. It gave us an opportunity to get to personally know some of them better . Leslie was excellent in her role of "activities coordinator". We had her to ourselves in the BINGO games. This is our favorite place to be in the warmth of Mexico. Love it....
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Date of stay: January 2021
Value
Cleanliness
Service
Room Tip: The higher the better view of the assume sunsets
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Jan C wrote a review Jan 4
Denver, United States2 contributions
Have been a member at the Sheraton Buganvilias Vacation Club for over 25 years. Love my room on the top floor overlooking the ocean and the area. Retaining many of the same long term employees is a good sign, in my mind, that they are treated well. As well, so are the quests. Only a few complaints: not enough light at the desk in the room while working on my laptop AND when the darn smokers smoke comes into my room. It's disgusting!
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Review collected in partnership with RCI
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Abril Martínez, Sales at Buganvilias Vacation Club
Responded 1 week ago
Dear Jan C, We are very happy to learn about your preference for over 25 years and to read that we have been your favorite resort in Puerto Vallarta. We strived to deliver the most memorable experience to you. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. We appreciate the time that you have invested on writing an overview of your stay with us. Best regards
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Jeff Frederick wrote a review Jan 2
Montclair, Virginia5 contributions7 helpful votes
This place is great. The only complaints I have is that, prior to my arrival, they promised me a room with a great view, and instead I had one looking into another room with absolutely no view of the ocean. That made me want to spend as little time in the room than I otherwise would have spent and mildly soured the experience over all. I asked for a manager upon my arrival to remedy the situation and was told that the only way I could get a better view was to attend a long presentation hitting me up to buy into their vacation club (the harassment... err, the pitches, to attend a presentation continued throughout our stay). That was the second complaint. The third complaint was that since we didn’t give into the sales pitches, it sorta felt like we were third class citizens throughout our stay. Not sure what they don’t get about the fact that I was on vacation and didn’t want to spend my precious vacation time in some office somewhere listening to a sales presentation. So, beware. It wouldn’t have taken much to make this a super 5-star experience, but they pushed too hard.
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Date of stay: January 2021Trip type: Traveled as a couple
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Response from Abril Martínez, Sales at Buganvilias Vacation Club
Responded 1 week ago
Dear jefffrederick, We truly appreciate your overview since this allows us to know our highs and lows in order to improve our service levels. You can rest assured we will review our current customer service approach procedures and sales techniques to convene with our guest expectations. Appropriate action will be taken to correct our miscalculation and prevent recurrence of such action from happening again to any of our respected guests. While we understand the way you felt about the situation experienced during your stay, we do hope that our reply to your feedback restores some semblance of trust on us. Best regards
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diharris27 wrote a review Dec 2020
Oregon11 contributions6 helpful votes
This is a wonderful place to stay. Our room was beautiful and had a spectacular view overlooking the sea. It was near the end of the building which was quiet and private. The pool area was uncrowded and totally sanitized. Employees were friendly, helpful, and compliant with covid safety precautions, as were most guests. Andre at the front desk, Marco at the pool, and the housekeeper assigned to our room were all excellent. We enjoyed the food in all the restaurants as well as the pool area. The location is within walking distance of several great restaurants and the Malecon. We loved it here and can’t wait to return. We found Puerto Vallarta safer than at home in the US, and a whole lot less stressful. People here, happily go about doing their jobs, following covid safety precautions, without worry or drama. If we could’ve, we would’ve stayed here until a vaccine is available.
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Review collected in partnership with RCI
Date of stay: December 2020
Value
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Location
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Response from Abril Martínez, Sales at Buganvilias Vacation Club
Responded 3 weeks ago
Dear diharris27, We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Buganvilias Vacation Club. We are overjoyed to read that you've enjoyed your stay, especially the views and comfort of your room and our location. We are glad to know that you were happy with the attention of our staff and that you felt safe with all the safety precautions. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences in our guests. We sincerely hope we can have the honor of being your hosts in not too distant future.
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don r wrote a review Dec 2020
Moses Lake, Washington1 contribution
I was an optional all-inclusive with a partial kitchen. It worked out well. The staff was friendly, the facilities dated but functional and the location is perfect in downtown PVR. The food was ordinary but the security and Covid protocols were on point. Strange times, upgrade your rooms on the RCI side and I will be back.
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Review collected in partnership with Armed Forces Vacation Club
Date of stay: December 2020
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Cleanliness
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Response from Rodolfo Pacheco, Ventas at Buganvilias Vacation Club
Responded 4 weeks ago
Dear don r, We appreciate the time that you have invested on writing an overview of your stay with us. You can rest assured, we are working on a daily basis to exceed our guest’s expectations and gradually upgrading each and every room of our resort. Int the other hand it's our most pleasure to learn that your stay was a wonderful one while you enjoyed our location Best regards,
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PRICE RANGE
$216 - $797 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
buganvilias vacation club hotel puerto vallarta
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
477
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Frequently Asked Questions about Buganvilias Vacation Club
Which popular attractions are close to Buganvilias Vacation Club?
Nearby attractions include Pages in the Sun (0.3 miles) and New Animal (0.3 miles).
What are some of the property amenities at Buganvilias Vacation Club?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Buganvilias Vacation Club?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Buganvilias Vacation Club?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Buganvilias Vacation Club?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Buganvilias Vacation Club?
Conveniently located restaurants include Gaviotas, Nine Ninety 9, and 8 Tostadas Estadio.
Are there opportunities to exercise at Buganvilias Vacation Club?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Buganvilias Vacation Club located near the city center?
Yes, it is 0.7 miles away from the center of Puerto Vallarta.
Are any cleaning services offered at Buganvilias Vacation Club?
Yes, dry cleaning and laundry service are offered to guests.
Does Buganvilias Vacation Club offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Buganvilias Vacation Club?
The staff speaks multiple languages, including English and Spanish.