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Plaza Pelicanos Grand Beach Resort

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Plaza Pelicanos Grand Beach Resort
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2,115 Reviews from our TripAdvisor Community

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Showing 1,163: English reviews
Los Angeles, California
1 review
3 of 5 stars Reviewed 2 days ago NEW

I really enjoyed my stay here, but I'm upset that they put me through this hassle of double paying. They promised to pay me back but I still haven't received it. It's been 2 weeks since Gustavo said they would.

Review collected in partnership with this hotel

Helpful?
Thank marjamero88
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

First things first, this was a last second, unexpected trip for me and I needed it to be on the affordable side of my wallet, so Pelicanos Grand offered the best price. Having never been to Puerto Vallarta, I did not know what to expect and so here is my review. First off, as you exit the plane you will... More 

Helpful?
Thank NesFX
brandon
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Pelicanos Grand for a week after booking through RCI. We did not purchase the all-inclusive package, so we cannot comment on the food and drinks. However, we found the rest of the resort to be much better than expected. The daily maid service was great. All the staff went above and beyond to make sure you... More 

Helpful?
Thank docevil17
Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I came to Puerto Vallarta for the first time and didn't know any one who had stayed at the Pelicanos Grand. And it's a shame because anyone who hasn't stayed there is missing out. From day one until the end of my stay the staff had gone above my expectations. They are so friendly and warm. Especially the ones tending... More 

Helpful?
Thank royalgreekness
El Paso
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

No elevator. Had to take stairs the whole week, we strugle with the luggage on our way out. The service is good when you check inn but sad to say terrible to check out. They charge about $50 if you check out late. You cannot enjoy food after 11:00am because of check out. They will make sure you also pay... More 

Review collected in partnership with this hotel

Helpful?
2 Thank mariamV2932NY
Portland, Oregon, United States
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

Four of us stayed at the resort for a week. The only good experience was our rooms on the sixth floor. the view was amazing but the the kitchen was barely operational, the refrigerator was falling apart and there wasn't enough dishes or utensils for even two people. Worst yet was the restaurants- one was never open even though it... More 

Helpful?
Thank Kipp A
JaimeFalcon, Resort Manager at Plaza Pelicanos Grand Beach Resort, responded to this review

Dear Kipp A, I will like to thank your for taking the time to give us your opinion, we will consider all of your feedback because our most important goal is guests satisfaction. Unfortunately in several aspects of your stay on your last trip, we did not meet your expectations. I hope that you can give us a second chance... More 

Denver, Colorado
1 review
4 of 5 stars Reviewed 2 weeks ago

What a great team this resort has! Martin (Towel Bar & Activity Director) was always friendly and enjoyed making us feel at home. He always made sure we had what we needed. A few of our highlights were yoga on the beach, the 8th floor, beach service and the painting! This was a family vacation with young adult kiddo's. We... More 

Helpful?
Thank Connie W
JaimeFalcon, Resort Manager at Plaza Pelicanos Grand Beach Resort, responded to this review

Dear Connie W, We appreciate very much for taking the time to write about your recent stay with us, each word encourage our team to work with passion and also encourage our guests to provide us with their opinions regarding our service and facilities, and that help us to offer the best memories on your holidays. We feel really proud... More 

Santa Fe, New Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This hotel is nice. Lobby area is spacious and welcoming. I think the staff is a little too pushy when it comes to attending their timeshare meetings. Pool area is smaller than expected. The bar and Jacuzzi area on the 8th floor was amazing. Beautiful view! The room was nice, but had a problem with tiny ants on the wall... More 

Helpful?
Thank LAB03
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The rooms here were large and comfortable with good mattresses. If you are picky about pillows, bring your own as the ones provided so soft and so sparsely filled that they completely flatten out under pressure. We booked two rooms--one double and one king. Upon check in we were pleased that they honored the request for adjoining rooms. Daily housekeeping... More 

Helpful?
2 Thank YLNewbz
JaimeFalcon, Resort Manager at Plaza Pelicanos Grand Beach Resort, responded to this review

Dear YLNewbz On behalf of our staff I want to thank you for taking your time to write your opinion and give us feedback about the things you consider we can improve. According to your review, I would like to mention that Plaza Pelicanos Grand is a family concept Hotel that offers all inclusive packages and Vacation Club memberships, although... More 

Santa Teresa, New Mexico
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I vacation a lot in and out of the United States and i have to say Hotel plaza los pelicanos was one if not the best hotel I have stayed in. The service is great the hotel is always clean the pool is clean the drinks the staff specially Mario which the host to most of the events at the... More 

Review collected in partnership with this hotel

Helpful?
3 Thank robertrM1292JQ
JaimeFalcon, Resort Manager at Plaza Pelicanos Grand Beach Resort, responded to this review

Dear robertrM1292Q, We are very pleased that you felt happy at Plaza Pelicanos Grand and thank you very much for taking your time to share your experience with everybody; I will inform our coworkers your kind comments, specially Mario. It was really honor to have you here in our hotel, much more to know that you enjoyed your vacation and... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Plaza Pelicanos Grand Beach Resort situated on beautiful Las Glorias, surrounded by colorful tropical vegetation. facing the Pacific in Puerto Vallarta, close to shops, Teatro Vallarta, Malecon, Caballito, restaurants, and attractions, only 15 minutes from the Puerto Vallarta International Airport (PVR) and 7 minutes from downtown. The layout offers private and quiet areas, as well as active areas for recreation.The hotel offers amenities like outdoor pool, a childrens pool, two aerial Jacuzzis with bay view, a health club, and a childrens club, concierge desk, Spa, Bali beds, wireless Internet access (surcharge) is available in public areas, wedding services and complimentary guest parking is limited, Sky lounge Bar, tennis court, karaoke room, game room, a buffet restaurant and two a la carte restaurant for dinner ... more   less 

Additional Information about Plaza Pelicanos Grand Beach Resort

Address: Jose Clemente Orozco # 131 | Zona Hotelera Las Glorias, Puerto Vallarta 48300, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $122 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Plaza Pelicanos Grand Beach Resort 3.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Plaza Pelicanos Grand Beach Hotel
Pelicanos Puerto Vallarta
Plaza Pelicanos Puerto Vallarta
Hotel Pelicanos Puerto Vallarta
Hotel Plaza Pelicanos Grand Beach
Plaza Pelicanos Grand Beach Resort Puerto Vallarta
Hotel Style:
#15 Top resorts Hotel in Puerto Vallarta
#16 Family Hotel in Puerto Vallarta
#20 Spa Hotel in Puerto Vallarta
#27 On the Beach Hotel in Puerto Vallarta
#37 Romantic Hotel in Puerto Vallarta
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