This was our second visit. Our prior visit was pre-Covid. COVID protocols were excellent this time. Masks were worn by all staff, hand washing was required prior to entering the building, shoe cleansing was required prior to entering, temperatures were checked prior to entering the building, hand sanitzer was available at multiple locations, social distancing was encouraged, and masks are required. The facility arranged for guests to have the Covid tests prior to return to the USA and to Canada. The tests took place at the resort and were eazy- peazy. Payment was made , in pesos, prior to the tests and directly to the lab. We appreciated this courtesy for guests!! Wonderful Customer Service. Daily housekeeping. Concierge Maria Elena is so helpful and kind. Love the units with views to enjoy. Well stocked units with a filtered water container. There is air conditioning and tv, but we used neither. Excellent housekeeping. Units are spacious and there are elevators in addition to stairs. Cabs are available at the entrance.. Pool and jacuzzi on site plus the bar and restaurant are on site. The facility sits on a small beach and the ocean. Spectacular!!! Just an over all terrific place to stay with great customer service , nice units, and amazing views!!!…
Our family of 3 had an outstanding visit and felt very welcomed and safe throughout. From the friendly staff to the considerate guests...everything was fantastic. We didn’t eat at the restaurant since the kitchen was fully equipped, but the setting looked exceptional. Snorkeling right out front was great despite the below average water visibility this time of year. Will be back very soon!
The best hotel !!!! Great location, beach, service and the rooms ! Also great food ❤️ Great place to come with family or with friends !! Its 20 minutes from the nighclubs and 20 minutes from the beach clubs
This hotel is amazing. I’m so glad I stumbled across this place. My ocean view balcony was breathtaking. The staff was so helpful and attentive. I felt safe and well taken cared of. My husband and I enjoyed our stay.
Absolutely amazing visit to PV topped off my a wonderful stay at this property. The view was breathtaking from both balconies, the home beautifully appointed and the location away from the hustle and bustle of the city. I will definitely stay here again.
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