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Krystal Puerto Vallarta

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Traveler (1052)
Pool & Beach (274)
Room & Suite (273)
Overview
  • Excellent33%
  • Very good25%
  • Average17%
  • Poor12%
  • Terrible13%
Travelers talk about
“private pool”(23 reviews)
“week stay”(12 reviews)
“cab ride”(12 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Rooms
Jul 29Jul 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,137)
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908 results
Traveler rating
141
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LanguageEnglish
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1 - 5 of 908 reviews
Reviewed yesterday

If you are not looking for the Krystal, you could go right by it. Find it, & you are in for a treat. Check-in was painless. On the way to your casita, you get the feeling that you are in a city because of the...More

Thank ted36
Reviewed 5 days ago via mobile

Rude staff did not give any options towards our inconveniences, it is unbelievable that in the middle of summer July 9 - 13th they had a shortage of ice in the entire resort and drinks including juice all watered down, afraid to touch the temperature...More

Thank ramon b
Reviewed 1 week ago

They put us in a building that was under construction without a working elevator. The timeshare presentation gave extraordinary claims for which there was no guarantee. The presentation lasted 3 hours but we were told it would be 1.5 hours. The gift they gave for...More

Thank danoeby
Reviewed 1 week ago via mobile

Rude waiters, bad timing on food, okay food, the rooms get really cold, no blankets in the rooms, no Pool bar, you have to get up for a drink, they take FOREVER. The pools are warm, activities are fun.

Thank Briana S
Reviewed 1 week ago

Krystal should be embarrassed to have their name on this place. We stayed in the bungalows so I don't know what the other towers or hotel are like but here was our experience... Rooms are old and outdated, which I am fine with as long...More

Thank Adam S
View more reviews
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Wheelchair access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$75 - $156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Spa Hotel in Puerto Vallarta
#39 On the Beach Hotel in Puerto Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$75 - $156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Spa Hotel in Puerto Vallarta
#39 On the Beach Hotel in Puerto Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (1052)
Pool & Beach (274)
Room & Suite (273)
Dining (105)
Amenities (32)
Family and Play Areas (14)
Business Center & Event Rooms (13)
Questions & Answers
Ask a question
Melissa J
May 14, 2018|
Answer
Response from dalebrock9 | Reviewed this property |
They do offer day passes but I am unsure of cost. Sorry
1
Vote
36teacher
May 10, 2018|
AnswerShow all 3 answers
Response from RSLII | Reviewed this property |
The gym was open to all.
1
Vote
TrevorTrevor
April 23, 2018|
AnswerShow all 5 answers
Response from ericas123130 | Reviewed this property |
No. The older building is beach front with half facing the ocean and half facing the resort grounds. The new tower they have built is further back away from the beach in the middle of the resort
0
Votes
Room Tips
"Ask for a room in a building that's not under construction"
Read review
"Don't stay here...so many other options and this place will let you down."
Read review
"Beachfront rooms are excellent"
Read review
"Make sure you ask questions before you book this place"
Read review
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