We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sunscape Puerto Vallarta Resort & Spa

Save
Traveler (1480)
Room & Suite (332)
Pool & Beach (305)
Overview
  • Excellent46%
  • Very good27%
  • Average16%
  • Poor6%
  • Terrible5%
Travelers talk about
“tiki taco”(81 reviews)
“sun club”(75 reviews)
“italian restaurant”(127 reviews)
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Offers from Sunscape Puerto Vallarta Resort & Spa
Special Offer: Wanderlust
Hotel deals
Offers from Sunscape Puerto Vallarta Resort & Spa
Special Offer: Wanderlust
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (2,016)
Filter reviews
1,287 results
Traveler rating
458
431
234
89
75
Traveler type
Time of year
LanguageEnglish
More languages
458
431
234
89
75
Show reviews that mention
All reviewstiki tacosun clubitalian restaurantda marioseaside grillworld cafethe holiday inncoco cafeentertainment staffpuerto vallarta resortfire showswim up barocean viewthe pool and beach arealounge chairskids clubbottled water
FilterEnglish
Updating list...
1 - 5 of 1,287 reviews
Reviewed yesterday via mobile

We recently returned from our third trip this year and it gets better each visit. We had a great time and can’t wait to return. The weather in Puerto Vallarta in December is perfect. We stayed in room 1831 and the view from the large...More

Thank RideredColorado
Response from Sunscape P, Director de Relaciones Públicas at Sunscape Puerto Vallarta Resort & SpaResponded today

Dear RideredColorado, What an amazing review! It was a pleasure having you and we appreciate that you have taken the time to share your experience on TripAdvisor. We are fascinated to know that you enjoyed our new variety of theme nights and the exceptional meals,...More

Reviewed yesterday

When it was time to book a family trip - My husband & I (40s) along with my sister (50s) & Mom (70s) searched for a good deal, great location, & nice resort. Sunscape Puerto Vallarta ticked all those boxes for our 2 week stay...More

Thank MsChif
Response from Sunscape P, Director de Relaciones Públicas at Sunscape Puerto Vallarta Resort & SpaResponded today

Dear MsChif, A very special thanks to such an excellent review, our guest´s comments make us grow day by day! We are very thankful for having the opportunity on being your hosts and holiday destination. We feel overjoyed to read you enjoyed the tasty food...More

Reviewed yesterday

We are UVC members, booked months ahead with lots of planning for a group of 8. The room allocated to us had zero to do w/anything remotely we requested. So check-in was tedious & took way too long. After a lot of help & manuervering...More

Review collected in partnership with this hotel
Thank Alida L
Response from Sunscape P, Director de Relaciones Públicas at Sunscape Puerto Vallarta Resort & SpaResponded today

Dear OregonAussieLady, We appreciate the time invested in sharing your review. We love to hear that I enjoy the fabulous attention of our staff, especially its special mention for Agustín, Levier de UVC and Laura de Amstar. However we apologize for the noise generated in...More

Reviewed 2 days ago

I will start by saying, before booking here, I read pages and pages of reviews, so I knew what to expect, and I am not someone who is hard to please. First impression of the hotel was great. At arrival, we were well greeted, and...More

Thank Stephanie S
Reviewed 2 days ago via mobile

I expected so much more after seeing the pictures and reviews. This hotel is in desperate need of improvements and the reception staff are clueless. The bar and pool staff are very friendly but overall compared to the other hotels in the area I wouldn’t...More

Thank Neil H
Response from Sunscape P, Director de Relaciones Públicas at Sunscape Puerto Vallarta Resort & SpaResponded today

Dear Neil H, We appreciate the time that you have invested on writing an overview of your stay with us. I greatly regret that you did not receive the treatment you deserve and expected, as mentioned by the hotel is constantly changing and growing. And...More

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Beachfront
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Airport Transportation
Breakfast included
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$140 - $300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Spa Hotel in Puerto Vallarta
#34 On the Beach Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$140 - $300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Spa Hotel in Puerto Vallarta
#34 On the Beach Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (1480)
Room & Suite (332)
Pool & Beach (305)
Dining (238)
Amenities (28)
Family and Play Areas (15)
Business Center & Event Rooms (9)
Questions & Answers
Ask a question
MYTIMED
April 16, 2018|
AnswerShow all 9 answers
Response from Maria C | Reviewed this property |
once a week
0
Votes
perlaoshea
April 12, 2018|
Answer
Response from Sunscape P | Property representative |
Dear Perlaoshea, The release period starts in November and usually ends in March it would be a pleasure to visit us. Kindest regards, Jennifer Salcedo Econcierge & Social Media Manager
0
Votes
Google Translation
perlaoshea
April 12, 2018|
AnswerShow all 3 answers
Response from TrevorTrevor | Reviewed this property |
Don't get confused by the terms "ocean front" and "ocean view". The latter sometime means if you hang off the side of your balcony you may be able to get a glimpse of the ocean two blocks away.
0
Votes
Room Tips
"Nice pool/Bay/city view in odd # rooms. Even #s would be quieter. A/C in room 707 was weak. Bring clips for..."
Read review
"Higher floors closer to the ocean facing the pool - if you can get it!"
Read review
"Deluxe Ocean View or a Suite"
Read review
"All rooms have a view"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing