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Casa Velas

Certificate of Excellence
GreenLeadersGold level
Hotel website
Pelicanos 311 | Marina Vallarta, Puerto Vallarta 48354, Mexico (Formerly the Regent hotel and Quinta Real)
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1,320 Reviews from our TripAdvisor Community

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Showing 1,163: English reviews
Regina, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 2, 2011

We recently spent a week at this all-inclusive hotel. It's not on the beach but there is shuttle service to their beach club which is also only a short walk away around the adjoining golf course. ("Shuttle service" is immediate transportation in an immaculate white suv or minivan.) The service and food were excellent and the drinks were good. There... More 

Helpful?
1 Thank librarylil95
casavelasmanagement, General Manager at Casa Velas, responded to this review

Dear Guest We thank you firstly for the time that you took to describe your experience in our hotel. We appreciate your understanding of the situation and for giving us the opportunity to improve and change your suite so that you could enjoy the vacation that you had planned. We are always here for your needs. No matter what the... More 

Boynton Beach, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 25, 2011

If you read the review below mine, I was with the "divorce party / bachelorette party" group. However, it was really just 7 girls on Girls Trip 2011. And I must tell you, it was the best trip we've ever had! We stayed in the Presidential Suite, which has 4 bedrooms and 4 1/2 baths. It's amazingly beautiful, has a... More 

Helpful?
Thank chelly1043
casavelasmanagement, General Manager at Casa Velas, responded to this review

Dear Girls 2011 It was a pleasure for the staff of Casa Velas to have hosted you in the Presidential Suite and that you enjoyed an unforgettable holiday full of living and excellent service. Our Food and Beverage Department was pleased to have served you and to have taken care of your needs such as delicious cocktails and our high... More 

Chicago, IL
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 22, 2011

We checked into Casa Velas last Thursday and checked out yesterday. I think the thing I found most impressive was the food. So yummy and at an all-inclusive no less. Loved that it was adults-only. It skewed a bit older than I expected, which was totally fine for us. The beds were very comfortable and if we had any trouble... More 

Helpful?
Thank SarahChicago_IL
casavelasmanagement, General Manager at Casa Velas, responded to this review

Dear SarahChicago, It was a pleasure that you chose us for your vacation destination this year in Puerto Vallarta. We hope that you will visit us again so that we may surprise you with our service, you may enjoy all the details of the facilities and have a stay full of comfort and luxury. All the staff members will always... More 

Wesley, Iowa
1 review
5 of 5 stars Reviewed February 22, 2011

Our stay at Casa Velas was the most beautiful vacation experience we have had. The hotel grounds are immaculate and breathtaking; the beach club was a decision maker for us. It provides access to the beach, a pool and wonderful meals. The overall experience was personal, quiet, friendly and above our expectations. The wait and service staff were great, always... More 

Helpful?
Thank rskow
casavelasmanagement, General Manager at Casa Velas, responded to this review

Dear rskow: It was a pleasure to make your 2 weeks with us unforgettable. It was an honor that you have taken the time to write about your experiences on this special web site where many travelers check the commentaries before making decisions about their next trip. During your next visit you will be able to enjoy delicious drinks and... More 

Huntington, West Virginia
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed February 19, 2011

We have just returned from a lovely stay at Casa Velas Boutique Hotel in Puerto Vallarta Mexico. The resort is definitely a beautiful place! It is a very relaxing and romantic place to be! The grounds are immaculate, and the staff is always very friendly. The spa services were wonderful also! Our room was very nice. I had booked the... More 

Helpful?
Thank joanskid
casavelasmanagement, General Manager at Casa Velas, responded to this review

Dear joanskid: Once again I send you my sincerest apologizes for any inconvenience that you experienced during you stay with us and I repeat our promise to make improvements. Thank you for taking the time to give us your opinion as well as hope that you will give us the opportunity to make your next visit unforgettable. I guarantee that... More 

Sorrento, Florida
1 review
5 of 5 stars Reviewed February 15, 2011

The small boutique resort is one of the most beautiful I have had the pleasure of staying in. The food was a work of art each evening.We thought the staff were so friendly and hospitable. Anything we requested was quickly and efficiently brought to us. We love staying there, and plan to return next year. This is truly a place... More 

Helpful?
Thank missjules32
casavelasmanagement, General Manager at Casa Velas, responded to this review

Dear Mr. And Mrs. Drake, It was truly a pleasure to have you here with us, at your home away from home in Vallarta. The entire Casa Velas staff and I are honored to have been able to serve you during your vacation, and to have made a positive impression. We are so glad that you enjoyed the tranquil, relaxed... More 

Montgomery texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 13, 2011

We just finished our third vacation to Casa Velas, and we were there for 9 days. I have to honestly tell you the only negative thing about our trip was having to leave on the 9th day. Let me try and provide everyone with as much info as possible. First, Security.... You are met at the airport by the Hotels... More 

Helpful?
1 Thank west1215
casavelasmanagement, General Manager at Casa Velas, responded to this review

Dear West 1215 I sincerely thank you. We were honored by your words in this post. You described many aspects of your PV destination and what can be done while at the hotel. It is a fact that because of TV programs and tabloid news many people who have never come to PV have the idea that it is not... More 

Victoria, BC
Level Contributor
75 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed February 13, 2011

My wife and I stayed here just before Christmas. A draw for us was the golf package and the proximity to the golf course, but the positive reviews of this resort helped. For the price, we found it far superior to other places we have stayed in Puerto Vallarta. The welcome was professional, the staff were very helpful and friendly... More 

Helpful?
2 Thank snoju
casavelasmanagement, General Manager at Casa Velas, responded to this review

It was a pleasure to receive your comments about your vacation here at Casa Velas, and we truly appreciate your time in sharing your experience. For your next visit our golf manager awaits you for a private game, and in Emiliano Restaurant our chef would like to treat you to strawberries jubilee prepared tableside, or an exquisite coffee flambé. We... More 

San Juan Capistrano, California
Level Contributor
3 reviews
5 of 5 stars Reviewed February 10, 2011

The staff at Casa Velas is exceptional -- always friendly, helpful and responsive. The food is outstanding. However, the service at the restaurant, Emiliano's, is slow and inconsistent. As for the rooms, the beds and pillows are wonderful, but the bathrooms could use some updating. The grounds are gorgeous and manicured to perfection. We look forward to going back to... More 

Helpful?
Thank JoyfulTraveler_10
casavelasmanagement, General Manager at Casa Velas, responded to this review

Dear Joy Ful, thank you very much for taking the time to share your opinion with us. It is very important to me to hear about your experience, as it is from your comments that we learn in order to improve in all aspects We are looking into the service at Emiliano’s to see why you experienced slowness and inconsistency.... More 

1 review
4 of 5 stars Reviewed February 10, 2011

If your 50+ looking for a great place to unwind with nothing going on, this is the place for you. It is small, beautiful but very quiet. Food is great, rooms are clean, but a little to quiet for us.

Helpful?
Thank Sscal
casavelasmanagement, General Manager at Casa Velas, responded to this review

Thank you for your comments. The Casa Velas atmosphere is one of absolute relaxation, in the midst of the beautiful golf course with the sound of water flowing, and the natural beauty that surrounds us. It is a place where you can enjoy a delicious beverage by the pool along with fresh ceviches or sunbathe at the Ocean Club. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Free Internet
  • Spa
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Imagine the perfect resort retreat in the Mexican Pacific Riviera, where luxury and romanticism combine in perfect harmony. Resembling a private estate, Casa Velas offers Condé Nast and AAA award-winning service in a casually elegant and intimate boutique atmosphere in Puerto Vallarta. This boutique hotel enjoys a garden setting surrounded by the Marina Vallarta Golf Course. A beachside experience waits just three minutes away at your private Ocean Club, with stunning sunsets and memorable dining. Unlimited transport is available day and night to whisk you to the golden shores of the Mexican Pacific. The Ocean Club is a place of supreme peace and tranquility for enjoying an infinity pool, jacuzzi and terrace with impressive ocean views. Our luxurious getaway invites you to enjoy the comforting sounds and vibrant colors of the tropics as you discover the true meaning of relaxation and luxury at an all-inclusive Puerto Vallarta resort paradise. Recently chosen as one of the Top 10 hotels in Mexico and the Caribbean in three categories - Luxury, Relaxation/Spa and Hotel for Romance - by TripAdvisor®, Casa Velas is an enchanting destination where simple pleasures rejuvenate your mind, body and soul. ... more   less 

Additional Information about Casa Velas

Address: Pelicanos 311 | Marina Vallarta, Puerto Vallarta 48354, Mexico (Formerly the Regent hotel and Quinta Real)
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $341 - $1,254 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Casa Velas 4.5*
Number of rooms: 81
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Also Known As:
Casa Velas Boutique Resort
Hotel Casa Velas Boutique
Hotel Style:
#1 Spa Hotel in Puerto Vallarta
#1 Top resorts Hotel in Puerto Vallarta
#1 On the Beach Hotel in Puerto Vallarta
#1 Luxury Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
#6 Family Hotel in Puerto Vallarta
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