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Casa Velas

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Casa Velas
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1,513 Reviews from our TripAdvisor Community

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Showing 1,322: English reviews
Reviewed February 18, 2013

My husband and I came to Casa Velas the first weekend in January and stayed for 5 days for our honeymoon. Our only regret is that our visit wasn't longer! From the time we arrived at Casa Velas, we were made to feel like royalty. It really seemed as though everyone at the resort was working with the sole purpose...

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2Thank rikarich04
Vancouver, Canada
Reviewed February 16, 2013

From our first steps into the lobby we were greeted by Carolina the Front Office Manager who was gracious & most welcoming. We were offered great options on type of suites and were able to check in early. Loved our room, #304, absolutely nothing blocking our view of the golf course and got a super helping of sun throughout the...

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2Thank special K
Lakeway, Texas
Reviewed February 13, 2013

We returned to Casa Velas for the third time in 4 years and I must say our experience this year was much better than last year. I know that they are allowing kids to now stay at this adults only hotel and many people are very upset about it but I really don't think it's going to be an issue....

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5Thank Mary O
Knoxville, Tennessee
Reviewed February 8, 2013

My husband and I have traveled to Mexico a number of times yet this would be our first time to stay in a hotel/resort that would not be located oceanfront. Our experience could not have been more perfect for us! We were looking for 24/7 fine service, relaxation, beautiful rooms and grounds. Casa exceeded our expectations! We would definitly return....

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5Thank Melissa T
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest It is always a pleasure to know that we have exceeded our guest’s expectations on regards of the service provided by our dedicated staff and the food quality at the property. Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words...

Tallinn, Harjumaa, Estonia
Reviewed February 7, 2013

Our Casa Velas experience was magnificent from the beginning! We were greeted by lovely Carolina, who was a true gem to us during all of our stay. Our room was fabulous, the food there is fabulous. Impressive wine list, as well as cocktail list. Our stay there was one of the most relaxing holidays we have had for a long...

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3Thank Sirlious
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest Thank you very much for expressing your opinion about your stay with us at Casa Velas Hotel Boutique and thank you for that gorgeous 5 star review. We truly appreciate your high remarks. It is wonderful to know that we continue to meet our goal in exceeding your expectations. We are so grateful for considering Casa Velas as...

Michigan
Reviewed February 2, 2013

This was our third year and probably our last. My previous reviews have been outstanding. This is a gem of a place although management is attempting to destroy it! The decision to change this from adult's only to families and the cost-cutting measures we experienced changes everything. CHILDREN: This hotel is too small and has too many danger areas for...

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13Thank bibliognostic
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest We thank you for staying with us recently for a third time and for sharing your review. I deeply regret the inconveniences found during your stay; please accept our sincere apology that we were unable to satisfy all your needs, as mentioned our beach club its open twice a week for dinner and from 10:00 to 6:00 pm...

Barrie
Reviewed January 30, 2013

This was our 3rd -2 week stay and no we are not owners. The last stay was Jan. 2009 and I wrote a review then as well. We normally do not repeat a resort as there are so many out there- but this resort? Simply heaven. I wonder how many people stop to smell the waterlilies first thing in the...

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Thank laing1
Maplewood
Reviewed January 29, 2013

This was our first visit to Casa Velas Boutique Hotel...the week of January 13, 2013. Upon arrival we were warmly greeted by Angel Garcia, the hotel concierge, who facilitated our check- in process, provided us with a refreshing tropical beverage, briefly discussed the property features and personally escorted us to our suite. Our suite was well appointed with a king...

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Thank ehawk_24
Green Valley, Arizona
Reviewed January 28, 2013

We just returned from an absolutely grand week at Casa Velas Boutique Hotel in Puerto Vallarta, Mexico. This all-inclusive resort has everything adults c ould desire for a wonderful respite from the daily grind. The staff was friendly, always helpful, and gracious. The food was interesting and varied. The grounds were beautifully maintained with the pool serving as the centerpiece...

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2Thank AMBird_13
Horten, Norway
Reviewed January 28, 2013

After travelling 24 hours to get there we don´t regret our decision to go to Casa Velas Boutique Hotel! We spent 3 weeks in high season; including Christmas and the start of january -13. Beautiful garden and pool-area, restaurant Emiliano with outstanding food and the presentation of the food was outstanding! For a golfer it was fantastic; just a 1...

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1Thank returner508
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
Food & drink at the hotel
Beach Club Restaurant
Beach Club Restaurant
Cuisines: Seafood, International, Asian
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Imagine the perfect resort retreat in the Mexican Pacific Riviera, where luxury and romanticism combine in perfect harmony. Resembling a private estate, Casa Velas offers Condé Nast and AAA award-winning service in a casually elegant and intimate boutique atmosphere in Puerto Vallarta. This boutique hotel enjoys a garden setting surrounded by the Marina Vallarta Golf Course. A beachside experience waits just three minutes away at your private Ocean Club, with stunning sunsets and memorable dining. Unlimited transport is available day and night to whisk you to the golden shores of the Mexican Pacific. The Ocean Club is a place of supreme peace and tranquility for enjoying an infinity pool, jacuzzi and terrace with impressive ocean views. Our luxurious getaway invites you to enjoy the comforting sounds and vibrant colors of the tropics as you discover the true meaning of relaxation and luxury at an all-inclusive Puerto Vallarta resort paradise. Recently chosen as one of the Top 10 hotels in Mexico and the Caribbean in three categories - Luxury, Relaxation/Spa and Hotel for Romance - by TripAdvisor®, Casa Velas is an enchanting destination where simple pleasures rejuvenate your mind, body and soul. ... more   less 

Additional Information about Casa Velas

Address: Pelicanos 311 | Marina Vallarta, Puerto Vallarta 48315, Mexico (Formerly the Regent hotel and Quinta Real)
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $459 - $762 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Casa Velas 4.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Casa Velas Boutique Resort
Hotel Casa Velas Boutique
Hotel Style:
#1 On the Beach Hotel in Puerto Vallarta
#1 Spa Hotel in Puerto Vallarta
#1 Luxury Hotel in Puerto Vallarta
#1 Top resorts Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
#6 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from Casa Velas staff and other travelers.
121 questions
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Questions? Get answers from Casa Velas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“There are no bad rooms”
Nmlois, 5 days ago | Read review
“top floor is better! for sure”
luccanyc, 1 week ago | Read review
“The upgrade in the rooms has been spectacular. Everything from the bathrooms (beautiful showers) to the beds and linens to the bottle of wine and fruit tray that welcome you upon arrival to your room. ”
JackL281, 3 weeks ago | Read review
“We had a small studio apt, but it still had a small. private pool on the balcony.”
, 3 weeks ago | Read review
“Lower or Second floor rooms with wading pools preferred, but all rooms are outstanding.”
ronaldtoland92, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question