Our experience at Casa Velas has brought us back AGAIN! Upon arrival, we are greeted by a smiling staff Sarahi, Ruben, Ana, Sophia, Juan, Nolberto and Miguel (concierge). We are escorted to our room where our luggage has already been delivered probably by Armando. The rooms are quite large with a nice view of the surroundings and private plunge pool. Sergio takes great care of the property and pond by entrance and is very engaging. Our housekeeper this year was Guadalupe who always called us by our names. Anita also took great care of our room as well. Let’s not forget the Spa where you will be greeted by Veronica or Esmeralda. Lourdes gives an amazing massage. May be the best ever. The pools are chlorine free with very attentive staff. At the main pool we were well taken care of by Ulises, Ramon and Fatima. Beverages and food are available at your lounge chair or at Emiliano. Restaurant Emiliano's menu has a variety of options which allows you to select something different each meal. Or, you can request a special dish. Sadly, I misplaced my list with everyone’s name but Edu, Jerry, Rosio, Daniel, Caesar, etc., are professional yet friendly and engaging. Freddy (a mainstay at Casa Velas for almost 20 years) keeps us well hydrated with a couple cocktails in the lobby bar. If you prefer the beach, you can elect Tau, the beach property a few blocks away. At Tau, chose between the pool or access to the sandy beach. Both have beverage and food serviced by such wonderful staff as Benny (also there for MANY years), Antonio, Manuel, Erick, Isabel, Erika, Baleria, Santa Luna; Capt Rigo. I believe the chef at pool is Daniel. The lobby area has entertainment each night. We were gifted to such talent as Magali (exquisite on violin) along with Alex on guitar. We requested a Santana song they had never played before and nailed it perfectly. There are other artists as well (Leon for one); all extremely talented….not to forget the mariachis too! And that saxophone player! It would be nice if the lighting for the artists was taken up a notch. Too dark. Overall, our time at Casa Velas is always spectacular. If we had to suggest anything, we have two thoughts. First, we like to see at least one Peacock back on the property. Second, we’d like to see a new agreement with the local golf courses for better rates. We have been going to Casa Velas for over 15 years, usually 2 weeks at a time. The staff is superb which in our eyes will make or break your vacation. We’ve decided to go again in October. Very much looking forward to seeing everyone. Thank you for always making us feel very special. …