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Calle Pelicanos 311 Marina Vallarta, Puerto Vallarta 48315 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
2 people have started booking this hotel
Hotels.com
$689
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Free cancellation until 03/08/22
Priceline
$524
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Free cancellation until 03/08/22
Snaptravel
$467
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Free cancellation until 03/05/22
Booking.com$663
Prestigia.com$689
Destinia.com$599
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (2303)
360
Panoramas (23)
Room & Suite (811)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Casa Velas
Updated 07/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 156 hotels in Puerto Vallarta
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
GreenLeaders Gold level
Casa Velas is an intimate boutique hotel for adults 18 and over, surrounded by the natural beauty of Puerto Vallarta. With a colonial-style architecture resembling the old Mexican haciendas, this hotel boutique invites to relaxation at the lush gardens, outdoor terraces and Private Beach Club, where vistas to the Mexican Pacific can be enjoyed. Your stay at any of the 80 suites will signify restoration and delight for the senses. Enjoy haute cuisine by renowned chefs at 2 restaurants and 2 bars; Private Beach Club; sybarite and cultural activities; and Spa. Our Luxury All Inclusive concept: • Personal concierge • 24-hour suite service • Private terrace or balcony with sitting area • Living room with sofa • Daily-stocked in-suite minibar • Nespresso coffee maker • Pillow menu
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Adult pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Entertainment staff
Airport transportation
Parking
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast in the room
Swimup bar
Shuttle bus service
Car hire
Taxi service
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Complimentary toiletries
Hair dryer
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Room types
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Boutique
Languages Spoken
English, Spanish

Location

Full view
78Somewhat walkable
Grade: 78 out of 100
15Restaurantswithin 0.3 miles
1Attractionwithin 0.3 miles
2010Reviews209Q+A100Room tips
Traveler rating
  • 1,745
  • 156
  • 60
  • 29
  • 21
Time of year
Traveler type
Language
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Popular mentions
MadeTwoTravel wrote a review Today
Toronto, Canada107 contributions47 helpful votes
Casa Velas is a luxury all inclusive resort and we felt the calm and relaxing vibe upon arrival! Our room was very comfortable with a beautiful view on the golf course. We enjoyed going to Tau's Ocean Club during the day, and the food at Emilianos was simply delicious! A special Thank you to Rocio, Ernesto & Hugo for making our stay so awesome :)
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Date of stay: January 2022
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luv2trvl53 wrote a review Jan 17
Kenosha2 contributions
As multiple repeat visitors we were thrilled to return to Casa Velas for a pre-Christmas getaway. From Management to Concierge and service staff we were pampered from the moment we arrived. Thank you to all staff for continuing to adhere to your high standards!👍
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Review collected in partnership with this hotel
Date of stay: December 2021
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Response from Geraldine Zaragoza, Director General at Casa Velas
Responded 3 days ago
For us, it is a great pleasure to provide you with a vacation setting that delivers all the elegance and subtleties that you so truly deserve. To be regarded as your go-to boutique hotel for your December getaways makes us strive further to cater to your refined needs and wishes. And you can be assured that we are continually reinforcing our standards to ensure continuity in all that Casa Velas represents. Until next time, we remain at your faithful service for all your first-class vacation needs. Thank you, GERALDINE ZARAGOZA HOTEL MANAGER CASA VELAS
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Anthony J N wrote a review Jan 1
18 contributions1 helpful vote
+1
This is our 2nd stay at the Casa Velas “Adults-Only” Resort which speaks volumes to the facility overall. Under the leadership of Geraldine, the General Manager her very professional and courteous uniformed staff provide exceptional Five Star service day and night to meet every reasonable request. All of them are incredible and deserve to be recognized by name including the Drivers Armando and Norberto, Guest Services is Alejandro, Antonio, David, Nabila, Ricardo and Veronica, Food Services Alfredo, Cesar, Daniel, Enrique, Ernesto, Evelia, Gerardo, Jesus, Jose, Oliver and Rocio, Pool Services Alessandro, Maura and Paola and I cannot forget Frank at the Aqua Bar. The Casa Velas Resorts gives a new meaning to "All-Inclusive." As their guests we have access to the other properties, Vela Vallarta, Grand Velas and Tau Private Beach Club and are allowed dinner reservations at either but the same is not true for the guests at the other properties because those properties are for adults and children. The luxury amenities of our spacious suite included a private patio equipped with two cushioned chase loungers, a outdoor jacuzzi tub and dining table for 2. Inside the suite we had a refrigerator stocked daily with fresh candy, snacks, water and soft drinks, a sofa bed, large screen LED television, bath robes and slippers for 2, and a beautiful bathroom. Every night we enjoyed music from local musicians who entertained us on the terrace with a Violin, Harp or Saxophone. The breath-taking resort property surrounded by palm trees offers golf, spa services and is strategically located away from downtown. If I had to mention a dislike it would be having to leave such a romantic paradise setting to return to the normal daily grind back in the United States. But we shall return because Casa Velas has become our home away from home when visiting Mexico. The best overall would be those staff members who slightly edged out their peers in performance including Armando, 1st Nabila & 2nd Antonio, 1st Jesus & 2nd Evelia 1st Daniel & 2nd Rocio and 1st Paola & 2nd Maura.
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Date of stay: December 2021
Value
Rooms
Service
Room Tip: Patios on higher floors have better privacy.
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Response from Geraldine Zaragoza, Director General at Casa Velas
Responded 2 weeks ago
Thank you so much, Anthony, for allowing my staff to cater to your first-class vacation needs while at the same time, little by little, convincing you that Casa Velas' Luxury All-Inclusive is the only way to go. For me, it was a true pleasure to get to know splendid persons such as yourselves. Your sophistication and preference for the finer things in life provides us with the perfect place in your travel itinerary. And allow me to say that the observations and suggestions that you shared with me will serve to make Casa Velas a more enticing option for the discerning traveler. On behalf of the many staff members that you kindly took the time to highlight, I thank you for making us an essential part of your vacation plans and look forward to your graceful presence on your next arrival. Until then, we continue to place ourselves at your faithful service, GERALDINE ZARAGOZA HOTEL MANAGER CASA VELAS
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Michael Segovia wrote a review Dec 2021
1 contribution
What an amazing hotel with an even more amazing staff. From an amazing welcome to our perfect and spacious room. From the amazing pool bar staff to Emelianos and the exceptional wait staff. We ate, we drank, we lounged, met other amazing guests, and interacted with some of the nicest people. I cannot say enough about our experience. My wife, my self, our daughter (22) and son (20), we have all voted this stay and vacation our best of all time. Special thank you to Pool bar staff- Carlos and his partner (maybe Jose but unsure) and there was 3rd that was equally awesome thank you for turning us onto Don Julio 70. You BOTH anticipated every need/want we had and made us feel like royalty. Front office- Antonio and Ricardo, amazing! You and the rest of your lobby staff accommodated our every request and did so with a smile and such positivity Emiliano’s- Daniel, Jesus, Gerardo (also Coffee Bar), Cesar, the amazing woman that worked the omelette bar. All of you made us feel at home and brought happiness to our table. Tau- we didn’t spend much time here because we were always at the main pool but all the services were great here as well. The Spa- Yolanda and Xochitl, both had magical hands and were so nice Even our shuttle back to the airport, while a sad moment, was made pleasurable by Armando and Norberto. We are already making plans to come back next year. Your hotel and staff completely knocked it out of the park. See you soon The Segovia Family
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Date of stay: December 2021
Location
Service
Sleep Quality
Room Tip: Get the suite with plunge pool
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Response from Geraldine Zaragoza, Director General at Casa Velas
Responded 2 weeks ago
Mr. Segovia, on behalf of the fine staff of Casa Velas, I thank you very much for sharing with us, and the world, your inspiring words of praise on this, your first taste of Casa Velas Luxury All-Inclusive. Just your commitment to return next year means success for us. Your kind descriptions, amazement, and your family's declaration that this vacation was "the best of all time" truly describes the overall experience that we wish to create. And we couldn't ask for a better reward knowing that we completely knocked your previous expectations "out of the park." We look forward to becoming your family's traditional vacation setting, and you can be assured, sir, that all of us will be at the ready to cater to your future vacation wishes. Thank you, GERALDINE ZARAGOZA HOTEL MANAGER CASA VELAS
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t3maher wrote a review Dec 2021
Redwood City, California5 contributions1 helpful vote
+1
My husband and I celebrated our 10 year wedding anniversary at this lovely resort. We were welcomed by Veronica, a very friendly receptionist who made the check-in and checkout process smooth. She was attentive and arranged for fresh fruit to be delivered to our room each day. The rooms are spacious, very clean and well appointed. Alondra was our go-to concierge. She was friendly, helpful and we appreciated her suggestions of things to see and do in PV. She made our dinner reservations, helped me to figure out our transportation back to the airport & arranged a late checkout for us. We had the pleasure of meeting Chef Isaac and chatting with him on several occasions. He is so nice and made our delicious breakfast omelets! We enjoyed the rotating themed dinner menu and variety of beverage options. Chef Isaac shared some history of Mexican cuisine and his favorite typical dishes from his grandma. We loved having a cabana at the pool. The bottled water in the ice bucket was a welcomed addition to our day lounging. The pool staff was friendly and attentive. It sure was fun to swim up to the bar to eat our lunch. The beach club is close by and the shuttle makes it so easy. The club is clean, has friendly staff and yummy food and drinks. Make sure you see the sunset from the beach club-it is spectacular. We met so many nice people and can't wait to go back.
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Date of stay: November 2021
Value
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Response from Geraldine Zaragoza, Director General at Casa Velas
Responded 2 weeks ago
Congratulations to you both on your Diamond Wedding Anniversary. And a big thank you for selecting Casa Velas as the setting in which to celebrate and reminisce on your ten years of love. Your wonderful review describes many moments where my staff was there to ensure that you received the most out of your stay. As you now know firsthand, we are quite approachable, and on many occasions, we were there even before you called us. We are proud to be leaders in the hospitality industry with our elegance, professionalism, and warm hospitality. Those traits further inspire us to make your stay an unforgettable experience. We hope to have the honor of catering to your needs in the future, and until then, we wish you a safe and prosperous 2022 and continue to place ourselves at your service. Take care, GERALDINE ZARAGOZA HOTEL MANAGER CASA VELAS
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PRICE RANGE
$438 - $617 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa velas boutique resort, hotel casa velas boutique
FORMERLY KNOWN AS
The Regent Hotel and Quinta Real
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
81
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Frequently Asked Questions about Casa Velas
Which popular attractions are close to Casa Velas?
Nearby attractions include Mexican Fiestas at Velas Vallarta (0.2 miles).
What are some of the property amenities at Casa Velas?
Some of the more popular amenities offered include a swimup bar, free wifi, and an on-site restaurant.
Which room amenities are available at Casa Velas?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Casa Velas?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Casa Velas?
Yes, free parking is available to guests.
What are some restaurants close to Casa Velas?
Conveniently located restaurants include Mikado, Andrea Restaurant, and Emiliano Restaurant at Casa Velas Resort.
Are there opportunities to exercise at Casa Velas?
Yes, guests have access to a fitness center, a heated pool, and a sauna during their stay.
Does Casa Velas have an airport shuttle?
Yes, Casa Velas offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Casa Velas have airport transportation?
Yes, Casa Velas offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Casa Velas?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Casa Velas?
The staff speaks multiple languages, including English and Spanish.