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Pelicanos 311 Marina Vallarta, Puerto Vallarta 48315 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2155)
360
Panoramas (23)
Room & Suite (801)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Casa Velas
Updated 07/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 142 hotels in Puerto Vallarta
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
GreenLeaders Gold level
Casa Velas is an intimate boutique hotel for adults 18 and over, surrounded by the natural beauty of Puerto Vallarta. With a colonial-style architecture resembling the old Mexican haciendas, this hotel boutique invites to relaxation at the lush gardens, outdoor terraces and Private Beach Club, where vistas to the Mexican Pacific can be enjoyed. Your stay at any of the 80 suites will signify restoration and delight for the senses. Enjoy haute cuisine by renowned chefs at 2 restaurants and 2 bars; Private Beach Club; sybarite and cultural activities; and Spa. Our Luxury All Inclusive concept: • Personal concierge • 24-hour suite service • Private terrace or balcony with sitting area • Living room with sofa • Daily-stocked in-suite minibar • Nespresso coffee maker • Pillow menu
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Adult pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Golf course
Airport transportation
Parking
Hot tub
Outdoor pool
Heated pool
Sauna
Restaurant
Swimup bar
Entertainment staff
Shuttle bus service
Car hire
Taxi service
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Butler service
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Minibar
Complimentary toiletries
Hair dryer
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Room types
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Hidden Gem
Languages Spoken
English

Location

Full view
81Good for walkers
Grade: 81 out of 100
17Restaurantswithin 0.3 miles
1Attractionwithin 0.3 miles
1,933Reviews200Q+A100Room tips
Traveler rating
  • 1,675
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Popular mentions
bezerk wrote a review May 2020
San Antonio Tlayacapan, Mexico24,910 contributions686 helpful votes
+1
Feb 29-March 5, 2020 Casa Velas Puerto Vallarta Our last vacation before everything changed. We thankfully spent it at Casa Velas, my favorite adults-only, boutique resort. Once you enter thru the scrolled iron gates and go up the long driveway and are greeted by the bellmen and concierges and invited into the serene A/C lobby with couches, candles, water ponds/ pools on the ground, all stress leaves and for us, we are in our tranquil place. Check-in is the easiest and most welcoming around in PV. You are given wonderfully scented cloths to refresh along with a drink of your choice or a lovely hibiscus drink while you relax on comfy couches. Kelly from the front desk, came over to us, along with my dear friend Luz, to check us in, from our seats. Our beautiful hemp bracelets with silver amulet were applied for our all-inclusive plan. Beautiful accessory. The concierges, Rogelio, Luz and Chief concierge Miguel, welcomed us back and made sure of any requests we had, to make our stay more enjoyable. All is good, we are home. Mind you our ride was very short as previously we were at another of our favorite resorts Velas Vallarta. After a quick check-in we went straight to the pool and our car was parked by valet service and unloaded and luggage put in our room for whenever we were ready. We throughout our stay were able to give a hug and say hello to Geraldine, the manager, a lovely welcoming woman. Fredy waited on us by the pool and as usual, he is his amiable self. The grounds about the resort are stunning, tranquil, an oasis. The pool is large, differing in depths and just stunning. The resort is on par with a small rambling village off a gold course. Beautiful landscaping, flowers, an herb and vegetable garden, foliage, brick walkways, just utter beauty, in this boutique 80 room adults-only hotel/resort. The lobby has an inside A/C area with a TV, and an outside area overlooking Koi ponds under the stars, both with the infamous "Benny" as a bartender or one of the other great bartenders. Nightly in the early evening, they have live music and adult entertainment, like cocktail making demonstrations, tequila tastings, casino night, and such or just socialization or sports on TV. Live music is frequently found in Emiliano restaurant while dining by piano, Sax Player or Mariachis. You can dine at Emiliano restaurant which is tiered in 3 levels, incredible atmosphere and architecture. Also has indoor A/C and or very romantic candlelit outdoor dining by Koi ponds and facing the pool. They also have dining in the daytime by the pool, 24/7 room service and the restaurant at the beach club just minutes away by private A/C shuttle or you also have access to the sister resort Velas Vallarta and everything it has to offer. We stayed in a different style suite this time which was lovely, though The Wellness Suites are my favorite due to larger size and 2 bathrooms and a separate area for a couple that has differing sleep patterns. This style room likely is my second favorite, a Grand Class Plus Suite without the Jacuzzi, as requested as we rarely use the Jacuzzi, and slightly larger room without a jacuzzi. It had a King bed, 2 side tables. The TV on a console with swivel top separating the bedroom from the living room/kitchen area so you could watch TV from both sides. Nice sliders leading to two terraces one with a table and chairs and a private yard with plunge pool. The closet was huge with lots of hanging and draw space, a large safe, umbrellas in the room, Beach bag to use, along with robe and slippers. The bathroom also was very large with a huge shower, dual control head, handheld or rain shower. Large counter space with sink and plenty of space to move about. So thus the room was very good. Daily excellent housekeeping and turn down service at night. A coffeemaker with pods, a mini-refrigerator with sodas, water, beer, juices and such, restocked daily. A snack basket with cookies, chips and other snacks also restocked daily and 24-hour room service, you could ask for nothing more. The Beach Club is amazing, private with pool, bathroom areas, shower, restaurant and service as well as loungers on the beach. The restaurant is Asian inspired and quite yummy. We enjoyed Kao Pad Sapport with julienne veggies rice, cashew curry, raisins and pineapple and shrimp over a pineapple round. Spring rolls stuffed with crab, baby calamari with pickle tartar sauce, Hamburger with caramelized onions and tender bacon and fries. Ramon and Daniel were our waiters and it is just an amazing beach area. We like to walk to the beach club or over to sister Resort Velas Vallarta, ( we had already spent the previous week there so we did not venture back), when we want beach, but we are very content to just be on-site amongst the tranquil little village as I call it. The service throughout the resort is very attentive and friendly but not obtrusive, attention to detail is of utmost importance. We dined every evening at Emiliano Restaurant and had such things as Vallarta Cervices, Peach salad with goat cheese, beets and pistachio, Tomato salad with roasted avocado, tomatillo juice, watercress and scallop slices, Roasted veggies with parmesan slices, olive oil and balsamic vinegar, Leek Cream soup with champagne, brie cheese and green oil, Miso soup with shitake mushrooms, Beef meatball with bell pepper, Creamy duck confit wontons with mango chutney & orange., Kani Knai salad Jicama cucumber & carrots with a sweet soy sauce Grilled Octopus, Rack of Lamb, Duck Magret, Braised Short Rib, Burgandy Style snails with toasted peanut bread, Beef Bourguinon, Fine Herb Salmon Red Berry Cheescake, Citrus Creme Crumble Pie with sherbet, Ice cream or sorbet of many flavors, Ginger Crème Brule, Apple tart Tatin with Pecan ice cream ( this is an apple dessert shaped like a rose, great presentation). Each night they have a regular menu and a theme inspired night like French, Italian, Asian etc. The waiters were all good under the direction of Captain Jose. There were quite a few new waiters to us, but Bernadino and Francisco were still there and as usual, provided great service. By the pool, we had such great treats as Guacamole with Mexican salsa, Shrimp Burrito, Onion rings, Chicken salad sandwich with cranberries, walnuts, and lettuce on rye bread, fish tacos, and Apple salad. Lots of different drinks all with top-shelf alcohol. I had been in touch with the chief concierge prior to arrival via email, Miguel and others and response time was very rapid and everything I requested in room and minibar was exactly as I liked. We totally enjoyed our stay and had hoped to return very soon. Shortly after returning home, the world changed with the Corona Virus sigh and we still hope we can get back to Casa Velas quickly when they reopen. This would be a great place for social distancing being a small resort on sprawling grounds. A large restaurant, 24 hours room service, and no children so it is on top of our list for when we can resume vacations. As always the memories of our vacations here have been amazing and I am positive they will be once again. *In my review submission I was unable to submit many of my photos so feel free to send me a PM for how to view more or check out bezerk@survived2travel page on Fb. *
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Date of stay: February 2020
Value
Cleanliness
Service
2 Helpful votes
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Response from Geraldine_Zaragoza, Gerente at Casa Velas
Responded May 20, 2020
Thank you again for sharing with us, and the world, your thoughts and feelings on what Casa Velas, and its staff, means to you as your “favorite adults-only, boutique resort.” Many aspects of Casa Velas certainly do appeal to discerning travelers such as yourselves. The refinement, beauty, tranquility, distinguished service, and exceptional cuisine all combine to offer you, and other first-class travelers, the well-deserved quality vacation that many can only dream about. Your excellent descriptions, along with your enchanting photos, will help others envision themselves in your shoes as they, too, would experience luxury the Casa Velas way. It is also important to mention that during these challenging times, your health and wellbeing are paramount for us. On your next visit to this paradise, you will find that, on top of our stringent cleaning standards, we have incorporated additional, world-class hygiene and disinfection protocols for the protection of our valued guests and staff members. And you can be assured that when the governing agencies decide to open, we will be at the ready, better than ever, to ensure your complete safety when providing you first-class vacation experiences. On behalf of the management and staff of Casa Velas, I wish you and your family all the best during these trying times and look forward to hosting you again when the opportunity permits. As always, we are at your service, GERALDINE ZARAGOZA HOTEL MANAGER HOTEL CASA VELAS
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Robert D wrote a review Mar 2020
Edgewater, Florida235 contributions61 helpful votes
This is our third time at Casa Velas. We have enjoyed it each time and only seems to get better. From the moment you arrive you are treated like family and given the utmost treatment . The staff from reception to bar staff, to restaurant, spa, room service, housekeeping, laundry and even the maintenance staff are all so much appreciated. All are exemplary at their jobs and still manage to treat you like loving family. I assure you we will be back again and again. This is truly our "second" home. Thank you so much for ll you guys do and how you do it especially in these crazy times. Geraldine .. you are a delightful person and should be so proud of your staff. See you again soon
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Date of stay: March 2020
Cleanliness
Service
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Room Tip: every room is wonderful.. all overlook the golf course
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Response from Geraldine_Zaragoza, Gerente at Casa Velas
Responded May 20, 2020
Thank you so much, Robert, for thinking of Casa Velas as your "second home" and treating my wonderful staff like a second family. It certainly appears that with your third visit to this paradise, Casa Velas has become your niche for upscale vacation experiences. The combination of elegant service, top-shelf products, and soothing ambiance has made us your go-to place for refined vacation experiences. And we feel that we are a better place with your delightful presence amongst us. It is also important to mention, Robert, that during these challenging times, your health and wellbeing are paramount for us. On your next visit to this paradise, you will find that, on top of our stringent cleaning standards, we have incorporated additional, world-class hygiene and disinfection protocols for the protection of our valued guests and staff members. And you can be assured that when the governing agencies decide to open, we will be at the ready, better than ever, to ensure your complete safety when providing you first-class vacation experiences. On behalf of the young professionals who make your safety and happiness their #1 priority, I thank you for sharing your beautiful comments and look forward to hosting you on your fourth visit. As always, sir, we place ourselves at your service, GERALDINE ZARAGOZA HOTEL MANAGER HOTEL CASA VELAS
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DorothyCarr wrote a review Mar 2020
Stratford, Canada60 contributions53 helpful votes
+1
We were thrilled to visit Puerto Vallarta for the first time and wanted a memorable experience. Casa Velas offered this to us, this was by far the best resort we’ve experienced. From beginning to end we were treated like family. Our suite, the grounds, spa, staff, the entire resort including the Beach Club were superb. There were no negatives. The restaurant Emilio was fantastic, serving fresh, wonderful food daily. Breakfast was a fabulous buffet but one can also order a la carte. Coffee/cappuccino, juices, mimosa. Fresh fruit, pastries, eggs, anyway you like them, bacon, plus so much more. Whatever your heart desires. Lunch and dinner are a la carte with special menus each night for dinner. Smaller sized portions and presentation was pleasing to the eye and was delicious. The Beach Club was fantastic, possibly even better food or was I hungrier from the swimming 😜 The staff at Emilio cannot do enough for you. They are professional, friendly and fun and we truly became like family. Special mention to Bernardino and Bryan who looked after us so well. Bryan even did up a special lunch for our travel home which was delicious The Beach Club staff were also outstanding special mention to Jorge and Luis. Many lazy afternoons on the beach and a few yummy lunches enjoyed there. We also enjoyed a memorable sunset dinner there which we’ll remember forever Freddie and Mayra at the pool bar greeted us daily with wonderful cooling drinks and willingly helped us with learning our Spanish. Freddie made the best margaritas ever. Gracias amigo. Bennie at the Lobby bar kept us very happy indeed. Always a full genuine smile and also an amazing coconut margarita 😋 Miguel and the girls in the lobby at reception always there and forever helpful. Miguel even offering to drive us to the airport if our ride didn’t show up. Everyone was incredible, we cannot say enough about the staff at Casa Velas This resort is tranquil and one cannot help but relax , the spa is a must to experience. We pray our new found friends will survive this horrific time we are currently experiencing, this virus is taking it’s toll on everyone. We definitely are looking forward to seeing you all again soon.
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Date of stay: March 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Geraldine_Zaragoza, Gerente at Casa Velas
Responded May 20, 2020
It was our great pleasure, Dorothy, to place you in the lap of luxury and cater to your well-deserved needs and wishes during this, your first visit to our version of "Paradise." Being a boutique resort makes people think of the word compact and refined. Although our products and services are tailor-made to suit your upscale tastes, we are anything but a one-dimensional, small hotel. Our program allows you to savor a myriad of dishes each evening, whether you are in our main dining venue, Emiliano, or at our Executive Beach Club in front of the ocean. Then being surrounded by luxury amenities such as our world-class spa, elegant pathways, and warm service makes you feel like you are transported to another part of the world and treated like royalty every moment. It is also important to mention, Dorothy, that during these challenging times, your health and wellbeing are paramount for us. On your next visit to this paradise, you will find that, on top of our stringent cleaning standards, we have incorporated additional, world-class hygiene and disinfection protocols for the protection of our valued guests and staff members. And you can be assured that when the governing agencies decide to open, we will be at the ready, better than ever, to ensure your complete safety when providing you first-class vacation experiences. Thank you for sharing your lovely review and for your warm words of care. We, too, wish you all the best for a safe summer and look forward to repeating all these glorious times with you next year. Until then, we remain at your faithful service, GERALDINE ZARAGOZA HOTEL MANAGER HOTEL CASA VELAS
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Pablo A wrote a review Mar 2020
Edmonton, Canada16 contributions2 helpful votes
+1
This was our first trip to Puerto Vallarta, and we couldn’t be happier about our choice of resort, thanks to the recommendation of our good friends Charlotte and Micheal. Casa Velas can be described as Heaven on Earth! The setting is gorgeous, quiet area right beside holes 9 and 10 of Marina Vallarta Golf Club. As an adult only resort, with only 80 rooms or so, this resort is perfect for those looking for a quiet, relaxing holiday. The staff will bend backwards to make you feel welcome and pampered, as if you were royalty or a dignitary from a friendly nation, the rooms are spacious and comfortable, the food is amazing and the setting is unreal. Naming a few of those who helped make this a dream brings the risk of forgetting some of them, but we have to acknowledge the Front Desk Team, this whole Concierge team especially Rogelio, José and Miguel; the lunch and breakfast crew including Carolina, Janet, Manuel x 2 (shout out to Manuel G), Jesus, Paúl, Moises and Bryan; the supper team including Vieney, Sarahí, Jose and Aldo; the Ocean Club Staff lead by Eduardo; the pool staff including Freddy and Nahum, the lobby bar staff (thanks Benny!), and all the cleaning and maintenance staff who works tirelessly to ensure that Casa Velas looks and functions flawlessly. This would not be possible without the leadership and guidance from the amazing General Manager Geraldine, who is always there ensuring that guests are completely satisfied with their experience. We would wholeheartedly recommend this resort to anybody who is looking for an amazing, relaxing vacation in an unsurpassed setting where they will be pampered beyond their expectations. This was our first trip but definitely will not be the last!!!! Thank you Casa Velas for an unforgettable holiday and treating us like royalty!!!
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Date of stay: March 2020
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Response from Geraldine_Zaragoza, Gerente at Casa Velas
Responded May 20, 2020
Thank you very much, Pablo, for coming to the conclusion that Casa Velas was the perfect fit for your vacation style and making the decision to reserve with us. As always, we are very proud to demonstrate to first-time guests such as yourselves our brand of luxury all-inclusive. Our program incorporates levels of quality and skill, that are not found in a typical all-inclusive setting. Enjoying top-shelf menu selections, accompanied by a fine collection of wine and spirits, makes you feel like you are, indeed, in a 5 Star dining venue. And as you mentioned, being served "as if you were royalty or a dignitary from a friendly nation" is a certain touch that you so truly deserve after a long year of activity. It is also important to mention, Pablo, that during these challenging times, your health and wellbeing are paramount for us. On your next visit to this paradise, you will find that, on top of our stringent cleaning standards, we have incorporated additional, world-class hygiene and disinfection protocols for the protection of our valued guests and staff members. And you can be assured that when the governing agencies decide to open, we will be at the ready, better than ever, to ensure your complete safety when providing you first-class vacation experiences. On behalf of the dedicated young talent that you took the time to highlight, I thank you for traveling all the way from chilly Edmonton, Alberta, to be our guests here in your newly found paradise. We remain at your faithful service, GERALDINE ZARAGOZA HOTEL MANAGER HOTEL CASA VELAS
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martinpE986WP wrote a review Mar 2020
Burlington, Canada4 contributions1 helpful vote
My wife and I have visited Casa Velas on about 4 occasions. We find the staff very helpful and friendly and the service is great. Being adults only and a smaller resort, it is very relaxing and quiet. The restaurant has a good variety for breakfast and dinner, and the beach club (5 minute shuttle ride) offers the option of enjoying the ocean views, great sunsets and additional dining choices.
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Review collected in partnership with this hotel
Date of stay: February 2020
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Response from Geraldine_Zaragoza, Gerente at Casa Velas
Responded Mar 13, 2020
Thank you so much, Martin, for making Casa Velas your first choice for upscale vacation experiences. As a team, we are proud to learn that your refined tastes and our service and product are a perfect match for you. Everything from the ambiance of the resort, our culinary program, and all the way to the spectacular views from our Beach Club, beautifully combine to create your perfect niche called Casa Velas. And we look forward to providing you with many more well-deserved vacation experiences. Until then, we continue to place ourselves at your faithful service. Thank you, GERALDINE ZARAGOZA HOTEL MANAGER HOTEL CASA VELAS
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Previous
PRICE RANGE
$438 - $617 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa velas boutique resort, hotel casa velas boutique
FORMERLY KNOWN AS
the Regent hotel and Quinta Real
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
81
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Frequently Asked Questions about Casa Velas
Which popular attractions are close to Casa Velas?
Nearby attractions include Mexican Fiestas at Velas Vallarta (0.2 miles).
What are some of the property amenities at Casa Velas?
Some of the more popular amenities offered include a swimup bar, free wifi, and an on-site restaurant.
Which room amenities are available at Casa Velas?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Casa Velas?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Casa Velas?
Yes, free parking is available to guests.
What are some restaurants close to Casa Velas?
Conveniently located restaurants include Mikado, Andrea Restaurant, and La Estancia.
Are there opportunities to exercise at Casa Velas?
Yes, guests have access to a fitness center, a heated pool, and a sauna during their stay.
Does Casa Velas have an airport shuttle?
Yes, Casa Velas offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Casa Velas?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Casa Velas?
Many travelers enjoy visiting Parroquia de San Miguel Arcangel Church (2.7 miles).
Is Casa Velas accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.