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Casa Velas

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Casa Velas
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1,340 Reviews from our TripAdvisor Community

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Showing 1,179: English reviews
Anaheim Hills, CA
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

My husband and I returned to this resort again this June to celebrate our anniversary. We first vacationed here in 2015 and afterwards said that we really did not think we could go elsewhere in the future due to our amazing experience. When it came time to plan our yearly vacation we both immediately decided on Casa Velas. It was... More 

Helpful?
Thank cancunkitty
Omaha, Nebraska
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We normally aren't too impressed with all-inclusive properties. Casa Velas is the exception. I can't speak highly enough about the service, friendliness, food, cleanliness, and beverages. We thought not being right on the beach would be a problem. It is literally a 4-minute ride and we never had to wait for a van. We went into town a couple of... More 

Helpful?
1 Thank 4jules
ManagerCVPV, Director General at Casa Velas, responded to this review

I appreciate very much that in spite of your prior thoughts on all-inclusive vacations you decided to take a chance on us. And your kind words and expressions relay to us that our style of product and service indeed modified your future all-inclusive perceptions. It will be our privilege and honor to continue serving you in the manner that you... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Casa Velas is the best resort I've stayed in. Shuttles every 5 minutes, absolute professionalism at ALL times. I forgot a few items and they organised to have it sent to Aus without any hassle, and remained friendly even after I had checked out.

Helpful?
1 Thank Burcu S
ManagerCVPV, Director General at Casa Velas, responded to this review

Your glowing comments along with the wonderful example of just how my young women and men go the extra mile are greatly appreciated and will serve to motivate them even further when having the honor to be humble hosts for future guests. Thank you for your reservation and for sharing your marvelous experiences. LUIS ANGARITA DIRECTOR GENERAL HOTEL CASA VELAS... More 

Houston, Texas
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

A quick getaway without the kids to celebrate a milestone bday and wedding anniversary. A little disappointed that the hotel did not acknowledge our special occasions even though we notated on our reservation and at check in. The resort is stunning. The only negative is that it is not on the beach. The shuttle ride is less than 2 min... More 

Helpful?
1 Thank GabbyLou3
ManagerCVPV, Director General at Casa Velas, responded to this review

Thank you Gabby & Lou for selecting Casa Velas for your milestone getaway without the children. I do apologize for the lack of follow-up on your special dates. We regularly rejoice when knowing that you or any guest is celebrating something very special and personal. I have already put extra emphasis on this topic with all my staff in order... More 

Chapala, Mexico
Level Contributor
381 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 463 helpful votes
5 of 5 stars Reviewed 2 weeks ago

July 19-23, 2016 Casa Velas Am I Home or in Heaven? After a very long ride from Lake Chapala due to immense traffic we arrive finally, at the welcoming site of the iron scrolled gates of Casa Velas. I am either home or in heaven, as usual. Check in is a smooth process in lobby, whilst sitting on couches comfortably,... More 

Helpful?
3 Thank bezerk
ManagerCVPV, Director General at Casa Velas, responded to this review

It is always with great smiles that we see you arriving at Casa Velas, your little slice of heaven. With your frequent visits and spreading your friendship to all that come in contact with you is truly a delight for all of us. And since we know you and your husband so well now, we like to have everything in... More 

San Juan, Puerto Rico
Level Contributor
266 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Everything about this place is excellent. The service at all levels is truly remarkable. The accommodations are beyond comfortable. The gourmet nightly special at Emiliano's we found a bit over the top but the selection and daily specials at the beach club were spectacular as was the service staff. The main hotel area is fairly small and has a large... More 

Helpful?
2 Thank Stephen S
ManagerCVPV, Director General at Casa Velas, responded to this review

We are very honored Stephen to have had the opportunity to host you in our little corner of paradise, and very pleased that with your vast travel experience we were able to impress you in such a way that you would definitely keep us in mind for a return visit. Being a boutique resort certainly has its advantages over the... More 

Concord, California
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My girlfriend and I went in August 2015 and had one of the best vacations ever, so we are heading back again a year later! As many have written, this is a nice “boutique” hotel, close to the airport and all of the amenities one needs for a quiet/relaxing vacation. The dining is exquisite. The service impeccable. The pool is... More 

Helpful?
1 Thank ConcordCAtraveler
ManagerCVPV, Director General at Casa Velas, responded to this review

I wish to thank you before your pending arrival for sharing with everyone the beautiful moments that you had with your girlfriend a year ago at Casa Velas. I can imagine that the fine memories of that occasion are coming to life as your rendezvous with luxury approaches. And I must say that everything that you experienced last August is... More 

Sacramento, California
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our 10th stay at Casa Velas. We have traveled many places in Mexico, Central America and the Caribbean—this is the best of the best. The accommodations are superior along with food and service. The grounds are beautifully maintained and the staff is spectacular…from the friendly grounds keepers to the General Manager. They are very attentive & caring. Many... More 

Helpful?
7 Thank Wendy W
ManagerCVPV, Director General at Casa Velas, responded to this review

Well, my friends, what more can I add that your detailed and personal observations haven`t already described? Your friendship and knowledge toward the resort are unparalleled, and the many details that you cherish will really come to life for my entire staff when I read them your warm words at my next employee meeting. As for our fine feathered friends... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed in Casa Velas for our honeymoon, and it was the perfect choice. The room, grounds, and service were impeccable. Because it is a boutique resort, it always felt spacious with plenty of room at the pool, beach club, and restaurant. We look forward to returning soon.

Helpful?
Thank Danielle d
ManagerCVPV, Director General at Casa Velas, responded to this review

Danielle, as a team we are thankful to you for expressing your warm thoughts on your recent respite with us at Casa Velas. Your commentary truly outlines what we try to provide our select guests when residing in our hotel, and your satisfaction and that of all our valued guests is a gentle motivator to continue to do what we... More 

San Francisco, CA
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 4 weeks ago

All the phenomenal 5 Star Trip Adviser reviews made my wife and I choose Casa Velas--Along with the fact that this is an all-inclusive adults only resort and we were leaving our kids at home and it would be just the two of us. This resorts truly deserves the highest 5 star review available Pros: -Top notch service: From the... More 

Helpful?
3 Thank mwleejr
ManagerCVPV, Director General at Casa Velas, responded to this review

As you have now lived the Casa Velas experience for yourself, you can see and feel all those splendid little details that the TripAdvisor reviews can`t quite capture. The entire vacation wrapped up together, combined to offer you a satisfying comfort in knowing that the investment you made to be with us provided you with the great value that you... More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Imagine the perfect resort retreat in the Mexican Pacific Riviera, where luxury and romanticism combine in perfect harmony. Resembling a private estate, Casa Velas offers Condé Nast and AAA award-winning service in a casually elegant and intimate boutique atmosphere in Puerto Vallarta. This boutique hotel enjoys a garden setting surrounded by the Marina Vallarta Golf Course. A beachside experience waits just three minutes away at your private Ocean Club, with stunning sunsets and memorable dining. Unlimited transport is available day and night to whisk you to the golden shores of the Mexican Pacific. The Ocean Club is a place of supreme peace and tranquility for enjoying an infinity pool, jacuzzi and terrace with impressive ocean views. Our luxurious getaway invites you to enjoy the comforting sounds and vibrant colors of the tropics as you discover the true meaning of relaxation and luxury at an all-inclusive Puerto Vallarta resort paradise. Recently chosen as one of the Top 10 hotels in Mexico and the Caribbean in three categories - Luxury, Relaxation/Spa and Hotel for Romance - by TripAdvisor®, Casa Velas is an enchanting destination where simple pleasures rejuvenate your mind, body and soul. ... more   less 

Additional Information about Casa Velas

Address: Pelicanos 311 | Marina Vallarta, Puerto Vallarta 48315, Mexico (Formerly the Regent hotel and Quinta Real)
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $346 - $1,463 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Casa Velas 4.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Casa Velas Boutique Resort
Hotel Casa Velas Boutique
Hotel Style:
#1 Spa Hotel in Puerto Vallarta
#1 Top resorts Hotel in Puerto Vallarta
#1 Luxury Hotel in Puerto Vallarta
#1 On the Beach Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
#6 Family Hotel in Puerto Vallarta
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