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Crown Paradise Club Puerto Vallarta

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Crown Paradise Club Puerto Vallarta
Crown Paradise Club Puerto Vallarta
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1,402 Reviews from our TripAdvisor Community

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Showing 987: English reviews
1 review
5 of 5 stars Reviewed 3 days ago NEW

We traveled with our 3 kids, age 7 and 5 year old twins. We had a fabulous time. The staff is very welcoming, and the service is great. The kids had a blast at the kids' club, on the beach, and in the pools. They really connected with Isabel and the other staff in the kids' club. They made and... More 

Helpful?
Thank Cathe L
Calgary, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

1- Very friendly staff 2- Very clean room 3- Buffet style meals with massive selection 4- 3 pools, fitness centre, tennis courts, basketball and sccor court, spa During my family and I excellent stay I fintaed due to decrease of blood pressure, right away hotel staff was around me, helping and assisting, as well the conceiage desk called me every... More 

Helpful?
Thank aymanfadl2016
Crown Paradise A, Social Media Ambassador at Crown Paradise Club Puerto Vallarta, responded to this review

Dear guest, Thank you so much for taking a few minutes to share your experience about your stay at Crown Paradise Club in Puerto Vallarta. It is a real pleasure for our team to know that you could enjoy your holidays with us. Thank you for praising our services. Comments like yours become, undoubtedly, the best reward you can expect.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

My first impression was not the greatest about the location and the rooms looked a bit outdated. However, after a day of being there and experience all the activities and some of the services I can tell that I felt adsolutely fatisfied; for the price we pay and the quality of what they offer it is a great deal. The... More 

Helpful?
1 Thank Ricardo O
Crown Paradise A, Social Media Ambassador at Crown Paradise Club Puerto Vallarta, responded to this review

Dear Ricardo, On behalf of all Crown Paradise family, I want to thank you for giving us the pleasure to host you and is very satisfied for us to hear we met your expectations. Let us assure you that we will pass your compliments to each one comrade by their great effort and enthusiastic service. We looking forwards to welcome... More 

New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For a hotel that advertises its very family friendly, you would expect more. My aunt invited me all the way from New York to enjoy a vacation with the rest of my family living in leon Mexico. She booked this vacation with a travel agency that has coach bus transportation. First why would a hotel accept reservation with coach bus... More 

Helpful?
Thank ADDY_29
Crown Paradise A, Social Media Ambassador at Crown Paradise Club Puerto Vallarta, responded to this review

Dear Addy, Thank you very much for sharing the experience you had during your last visit at Crown Paradise Club in Puerto Vallarta. According to your review we would like to clear some issues you mentioned: - The property has not any interference with anyone travel agencies that have coach bus transportation. They coordinate their schedules and trips for arriving... More 

Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I searched a lot online to find this hotel and finally found it, it was close to the city center, Marina, Major Stores and Banks, Checking in was easy and fast, gonna find that one person who will be your friend there and he will take care of you, I found ROBERTO and he was awesome. Check-in was good, Plenty... More 

Helpful?
1 Thank Marquis C
Crown Paradise A, Social Media Ambassador at Crown Paradise Club Puerto Vallarta, responded to this review

Dear Marquis, We are more than happy to read that you enjoyed your stay at Crown Paradise Club in Puerto Vallarta. We take great pride in our service and appreciate that you took the time to acknowledge our efforts. Your comments are truly appreciated and thank you for recommending our hotel. We look very much forward to many more opportunities... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 23, 2016 via mobile

From the time we were driving up to the hotel I knew I was not going to be happy! Never stay in a family room! It overlooks the back street and is the size of a closet! Absolutely Horrible. So like I do I complained and the next morning we were give the penthouse. Don't get excited......it was very old... More 

Helpful?
Thank Sarah A
Crown Paradise A, Social Media Ambassador at Crown Paradise Club Puerto Vallarta, responded to this review

Dear Sarah, Thank you very much for sharing your review. We regret if our property did not meet your expectations. Our family rooms are very demanded by the big space and king bed for parents while the kids enjoy their own room. According to the bugs, we went at the moment you reported and our comrades from Housekeeping cleaned the... More 

Queretaro, Mexico
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed August 14, 2016

We planned to stay here 6 nights but ended staying just 1 night. First the positives. There are 3 pools and one of them is specially designed for kids with lots of slides, a pirate ship and very fun. The other 2 pools are the typical pool but they help not to feel too crowded. Food was so so and... More 

Helpful?
Thank Fernando M
Crown Paradise A, Social Media Ambassador at Crown Paradise Club Puerto Vallarta, responded to this review

Dear Fernando, Thank you so much for choosing Crown Paradise Club and for your honest feedback about your recent stay among us with the TripAdvisor community. We are sad to read that your room was not up to our comfort standards and assure you that we already have shared your comment with the Maintenance Manager, so that corrective action can... More 

Toronto, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 4, 2016

Ever since we got here we've had a disappointing experience. The check-in area was a zoo when we got here, the hotel is extremely under-staffed, nobody takes care of you by the pool or beaches (waiters for drinks), the line-ups for drinks are very very long (under-staffed), unless you it the restaurants very early then you are lining up forever... More 

Helpful?
Thank bdalvarez
Crown Paradise A, Social Media Ambassador at Crown Paradise Club Puerto Vallarta, responded to this review

Dear Bdalvarez, Thank you so much for your stay with us and for your feedback which you gave us on TripAdvisor. I truly regret the service issue you had to experience during your recent stay with us - please accept my apology. Your feedback has already been forwarded to each manager, hence corrective action can be taken immediately. I really... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 1, 2016 via mobile

The pictures on the website mixed pictures with their Cancun Resort. A little deceiving. The people were very nice but the facility and the food were very disappointing. The checkin process was poor. The clerk helping us kept being interrupted by other clerks with questions and this made our check in 10 minutes longer. Seems petty on my part but... More 

Helpful?
Thank Apolonio M
Crown Paradise A, Social Media Ambassador at Crown Paradise Club Puerto Vallarta, responded to this review

Dear Apolonio, thank you very much for your review. According to that, we want share with you that all pictures of the webpage are from the hotel. All the content of the web page is thoroughly checked before loading the web. Regarding the food, we have shared your feedback to our Chef and he is checking every dish along with... More 

Kirkland, Washington
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 22, 2016

We stayed at the hotel in the beginning of July 2016. There were 8 of us - 4 adults and 4 kids. The hotel was OK overall, the staff was polite, proficient and ready to help. However we were unpleasantly surprised to see several things which in our opinion are inappropriate for a “kids friendly” hotel: * Smoking. People smoke... More 

Helpful?
Thank AndreyArk
Crown Paradise A, Social Media Ambassador at Crown Paradise Club Puerto Vallarta, responded to this review

Dear AndreyArk, First of all we want to thank you for taking the time and sharing your review about your last visit at Crown Paradise Club in Puerto Vallarta. On the other hand, we want share with you that we are working along with Government agencies and our staff for cleaning daily and at least once per week a deep... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Babysitting
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
A MODERN FAMILY-FRIENDLY ENVIRONMENT The ambiance here at the Crown Paradise Club Puerto Vallarta, All Inclusive Resort is one of casual family fun. Our oceanfront resort was designed with myriad places to have fun and relax with an aquapark with 9 slides a pirate ship and a castle, big jacuzzi with swim up bar for adults, 3 a la carte restaurants and more... All the fun for big and small! ... more   less 

Additional Information about Crown Paradise Club Puerto Vallarta

Address: Av de las Garzas 1 | Zona Hotelera Norte, Puerto Vallarta 48333, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $149 - $401 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crown Paradise Club Puerto Vallarta 3.5*
Number of rooms: 254
Reservation Options:
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Also Known As:
Crown Paradise Club Puerto Vallarta Hotel Puerto Vallarta
Crown Paradise Hotel Puerto Vallarta
Playa De Oro
Hotel Style:
#38 On the Beach Hotel in Puerto Vallarta
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