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Velas Vallarta Suites Resort

Av Paseo de la Marina Nte 585 Marina Vallarta, Puerto Vallarta 48354 Mexico
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About

#3 of 14 all-inclusives in Puerto Vallarta
Location
4.7
Cleanliness
4.8
Service
4.8
Value
4.5
Travelers' Choice
GreenLeaders Platinum level
Velas Vallarta is a family favorite resort with a long history in Puerto Vallarta. Set at the oceanfront property edging the golden sands of the Mexican Pacific. This resort offers incomparable vacations characterized by warm, attentive service and nightly entertainment. Velas Vallarta showcases 345 suites with Mexican décor; 2 restaurants, bar and Aqua Bar; unlimited premium spirits served throughout the resort; hamburgers, ice-cream and crepe stations; activities program for all ages; Kids’ Club; and Spa. Our Luxury All Inclusive concept: • Concierge • 24-hour suite service • Daily-stocked in-suite minibar • Pillow menu
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Parking
Wifi
Paid wifi
Lazy river
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness classes
Restaurant
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Private balcony
Kitchenette
Microwave
Flatscreen TV
Room service
Safe
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
Languages Spoken
English, Spanish

Location

Av Paseo de la Marina Nte 585 Marina Vallarta, Puerto Vallarta 48354 Mexico
Name/address in local language
Velas Vallarta Suites Resort
Traveler Insights
This summary was created by AI, based on 92 recent English reviews.
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Velas Vallarta Suites Resort is often commended by guests for its strategic location near the Marina, airport, downtown, beach, shops, and restaurants. Its ambiance blends lively themed evenings with the tranquility of classic Mexican design. Many guests were impressed by the cleanliness of the resort, including the well-maintained grounds, rooms, pools, and beaches. However, some guests reported issues with noise and room service. Amenities such as the gardens, pools, food, and entertainment were praised, but improvements were suggested for the lobby bar and poolside seating. Despite occasional service lapses, the hotel staff's professionalism and friendliness were highly appreciated.
Location
Convenient
Atmosphere
Charming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding
Location
Convenient
Travelers frequently praise the hotel's convenient location, noting its proximity to the Marina, airport, downtown, beach, shops, and restaurants.
  • Jennifer F
    Jennifer F
    Jul 2023 1 contribution
    ...The location is very convenient to the airport and downtown...
  • robin
    robin
    May 2023 3 contributions
    ...Great location, food, amenities, workers, etc...
  • Keith T
    Keith T
    Feb 2023 16 contributions
    ...The location is also in a upscale, super quiet neighborhood with golf, shops, the marina, and eateries within walking distance...
  • World Traveller
    World Traveller
    Jan 2023 2 contributions
    ...Convenient location on the beach and within walking distance of Marina Vallarta...
  • Richard W
    Richard W
    Jan 2023 3 contributions
    ...The service was good, and the location is safe with access to shopping and eating...
  • Kelly S
    Kelly S
    Jan 2023 1 contribution
    ...Love this resort and location and the fine people of Velas...
  • 668monique
    668monique
    Dec 2022 5 contributions
    ...This resort is also in a wonderful location, within walking distance of the Marina, near major food market, and many stores and restaurants on the Marina, and within a short bus or taxi ride to downtown PV...
  • aaronjs22
    aaronjs22
    Dec 2022 8 contributions
    ...They are in a great location and have a beautiful beach...
  • ncman4551
    ncman4551
    Nov 2022 6 contributions
    The location in the Marina cannot be beat...
  • Lynn A
    Lynn A
    Nov 2022 7 contributions
    ...This hotel is in a great location, and a short drive from the airport...
  • royhawkins22
    royhawkins22
    Nov 2022 15 contributions
    ...This is a vacation location to come back to year after year and know that what you enjoyed and remembered will still be there waiting for you...
  • REBHADS
    REBHADS
    Nov 2022 38 contributions
    ...Also, the location is gorgeous - the pictures don't do it justice...
  • TruFayth
    TruFayth
    Oct 2022 15 contributions
    ...The staff welcomed us and the location was close to the airport...
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Atmosphere
Charming
Travelers describe the hotel's atmosphere as a mix of lively and serene, with enjoyable themed evenings, music, and activities but also tranquil, classic Mexican design elements.
  • Dennistravels
    Dennistravels
    Aug 2023 26 contributions
    ...We especially enjoyed the Mexican evening on the Sunday of our stay (the food variety was amazing, and the atmosphere was great with a Mariachi band, balloon magician and contests for the kids) and the casino night where we could practice our blackjack skills (with pretend money of course)!... Keep this in mind if you are looking at this room type... I think a more ‘bar’ type atmosphere with perhaps TVs and a bartender with snacks available and music may create a livelier atmosphere...
  • mmilsap4
    mmilsap4
    Aug 2023 1 contribution
    ...The staff was very responsive to our needs and request and provided an enjoyable atmosphere...
  • Dane C
    Dane C
    Jun 2023 8 contributions
    ...Lush plants, koi ponds...
  • Tamara A
    Tamara A
    Apr 2023 3 contributions
    The first rating I gave about the hotel was not good, as unfortunately a band of strolling musicians was playing for 4 days in a row on the beach, hired by another guest, and it was super annoying...
  • Hannah H
    Hannah H
    Apr 2023 1 contribution
    ...The atmosphere was casual during by the day and refined in the evenings...
  • Shannon F
    Shannon F
    Apr 2023 2 contributions
    ...The all female mariachi band was excellent...
  • Michael L
    Michael L
    Mar 2023 2 contributions
    ...Christian does a fantastic job with activities, tournaments, volleyball, and music...
  • Eiman M
    Eiman M
    Mar 2023 1 contribution
    ...Not like most cheap all inclusive hotels, but two elegant sit down restaurants with great service andlive piano...
  • Jennifer K
    Jennifer K
    Mar 2023 5 contributions
    This hotel is filled with character and amazing service...
  • Keith T
    Keith T
    Feb 2023 16 contributions
    ...The pools are lined with glass mosaic tile... The suites have marble floors and all the linens are high quality...
  • Meribeth F
    Meribeth F
    Jan 2023 36 contributions
    ...We keep coming back because the atmosphere is so positive, the hotel well-run...
  • Debbie M
    Debbie M
    Dec 2022 20 contributions
    ...The mariachis I could listen to them all night- they were so talented...
  • Luv2TravelWpg
    Luv2TravelWpg
    Nov 2022 30 contributions
    ...The rooms are large, spotlessly clean and classic Mexican design. If you prefer hard angles, modern decor and stark interiors, this may not be the place for you...
  • richN1637UH
    richN1637UH
    Nov 2022 2 contributions
    The place is pretty low key...
  • TruFayth
    TruFayth
    Oct 2022 15 contributions
    ...I also liked the huge balcony...
  • Cmlane
    Cmlane
    Oct 2022 2 contributions
    ...Our room was amazing and the staff friendly...
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Rooms
Comfortable
Travelers generally appreciate the comfortable, clean, and spacious rooms. However, there were complaints about noise, late check-ins, and issues with room service. Some guests mentioned needing to upgrade for a better experience.
  • Dennistravels
    Dennistravels
    Aug 2023 26 contributions
    ...We booked a deluxe studio room and requested a king bed, which was accommodated at check in... Due to the accommodation of our king bed request in the deluxe studio room, we had an internal room – meaning there was no balcony, no door that opened to the outside and just two large windows that faced out to the outdoor hall where guests and housekeeping were walking by regularly... The blinds were kept shut due to this as everyone would be able to see right into the room... The first day or so we managed without having the ability to have a window/door open but after the second day, we inquired about changing rooms... Fortunately, there was a deluxe studio room with a balcony available for an additional $60 USD per night... Keep this in mind if you are looking at this room type...
  • msqard
    msqard
    Aug 2023 141 contributions
    ...We had the opportunity to stay in both a 3-bedroom suite and an all-inclusive studio room. The all-inclusive plan is great, with room service included, as well!...
  • mmilsap4
    mmilsap4
    Aug 2023 1 contribution
    ...Every effort was made to satisfy our needs and meet our request in the dining room...
  • Shannon F
    Shannon F
    Apr 2023 2 contributions
    We had a 2 bedroom suite and traveled as a family with 8 snd 11 yr old... We ordered room service breakfast every morning... To-go coffee mug if you like a big cup of coffee (our room had the tea cup size cups and saucers)...
  • BrittPBell
    BrittPBell
    Mar 2023 71 contributions
    ...Mini bar in room stocked with all the yummy cereals popcorns chips nuts and drinks, milk and waters!...
  • Dannie F
    Dannie F
    Mar 2023 3 contributions
    ...The rooms are a good size but you can hear other rooms at night... I would classify this hotel as a tourist trap...
  • Eiman M
    Eiman M
    Mar 2023 1 contribution
    ...Definitely upgrade to the ocean front suites down at the water fir enhanced experience. They even serve you all day at the beach and have room service included...
  • Scott M
    Scott M
    Feb 2023 1 contribution
    ...While waiting to be allowed into our room (it was ready two hours late), we were approached by hotel staff members who explained that they would give us our "Welcome package"...
  • bonde50
    bonde50
    Feb 2023 18 contributions
    ...We reserved a Studio room since we didn't think we needed a big room with kitchen as we were on the All inclusive plan... After talking to the front desk we were able to upgrade to a one bedroom with a balcony and a view at an extra cost...
  • Deborah W
    Deborah W
    Feb 2023 2 contributions
    ...We have a 1 bed deluxe but upgraded to a 2 bed since we invited guest... When we arrived we were given a 3 bedroom on the 3rd floor...
  • Keith T
    Keith T
    Feb 2023 16 contributions
    This is an upscale resort hotel with beautiful colonial architecture... The suites have marble floors and all the linens are high quality...
  • Kelly S
    Kelly S
    Jan 2023 1 contribution
    ...The rooms are so comfortable with large decks, stocked daily with snacks, the pillows and beds are set up for very comfortable sleeps...
  • Richard W
    Richard W
    Jan 2023 3 contributions
    ...We arrived at the Velas Vallarta just before 2:00P expecting to get into our room well before 4:00P as check-in time is listed as 3:00P and we had completed everything that was asked concerning our room. We were given a room number at the front desk and were told that the previous occupants had left before we arrived, but unfortunately at 5:00P, we were still at the front desk trying to figure out how to get into a room... We finally had an assistant manager take us to a different room after 5:30P ending any plans that we had for a Wednesday visit to the Maelacon for sunset...
  • Donna W
    Donna W
    Jan 2023 9 contributions
    ...With the professional assistance from Jesus and Marcela at the front desk, we managed to sort out an issue with the room we were originally assigned. The view from the room we wound up in was outstanding!... We met several other guests who return year after year and perhaps we will be able to go again soon…save us the room with a view, Jesus!...
  • Greg S
    Greg S
    Dec 2022 19 contributions
    ...Though the resort is 30 years old, rooms are clean, beds comfortable and decks offer great views of the landscaped resort, poo and Banderas Bay...
  • Troy H
    Troy H
    Dec 2022 31 contributions
    We had a junior suite, or a "studio" as the hotel calls it... Several days our room was not cleaned or the fridge not restocked, even after we called and told them it wasn't done...
  • REBHADS
    REBHADS
    Nov 2022 38 contributions
    ...We also loved the eagerness to "fix" things when we arrived and our rooms were not together...
  • ncman4551
    ncman4551
    Nov 2022 6 contributions
    ...The suites are also top of the line in terms of amenities and cleanliness... Security is good, but as long as one has one's room card, one can come and go as one pleases, even late night...
  • lauri7347
    lauri7347
    Nov 2022 3 contributions
    ...We had a perfect two room suite and each room connected to a balcony with a gorgeous view... Our first night we were tired from driving and ordered the tacos and margaritas to the room...
  • Sheila
    Sheila
    Nov 2022 9 contributions
    ...Incredibly clean and comfortable rooms... Did I mention the attentive staff and well-stocked rooms?...
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Value
Reasonable
Guests appreciated the hotel's value, noting great dining, beautiful grounds, and ocean views. Some were disappointed with the extras charges for better rooms and misleading offers.
  • 261geraldd
    261geraldd
    Sep 2023 20 contributions
    ...We asked how much a cab ride was and he said 600 pesos ($34 US) but the ride back is cheaper and he told us not to pay more than 450 pesos ($25 US). The rides actually were about 150 pesos ($8.5 Us) each way... He, and other people at the resort, also said that we could buy tickets to a Cirque de Soleil for $110 US and they normally sell for $160 US... We did buy the tickets from them and then found out that we could have bought them directly from Cirque de Soleil for the same price... The 90 minute sales pitch for their vacation club was fairly intense and we weren’t interested... If we had a do over we would have declined their offer and paid for our own massages and bought a better bottle of tequila... It wasn’t worth the 90 minute sales pitch we had to endure...
  • Dennistravels
    Dennistravels
    Aug 2023 26 contributions
    Our family of three stayed at the Velas Vallarta the first week of August and opted for the all-inclusive plan... Fortunately, there was a deluxe studio room with a balcony available for an additional $60 USD per night...
  • msqard
    msqard
    Aug 2023 141 contributions
    ...The all-inclusive plan is great, with room service included, as well!...
  • Jennifer F
    Jennifer F
    Jul 2023 1 contribution
    ...The food is outstanding and the all-inclusive option is a great value...
  • Barry C
    Barry C
    Mar 2023 21 contributions
    ...Has Nice Pools and beautiful well kept grounds, Great Staff . The Good news it is only 15 min walk to the Marina for Great dining and Music we should not have bought the All inclusive package...
  • Eiman M
    Eiman M
    Mar 2023 1 contribution
    ...Close to airport and next to Marina Golf course ( has aligators on the golf course) just for this reason alone is worth it :) They arrange shuttle tonand from airport and golf course... Not like most cheap all inclusive hotels, but two elegant sit down restaurants with great service andlive piano... Definitely upgrade to the ocean front suites down at the water fir enhanced experience... Great value and did not come short from the best hotels in town...
  • Dannie F
    Dannie F
    Mar 2023 3 contributions
    We had high hopes for this resort as it brands itself as a family hotel but it really isn't... Perhaps the worst part of this hotel was the food... I would classify this hotel as a tourist trap...
  • bonde50
    bonde50
    Feb 2023 18 contributions
    ...But were very disappointed that there was no balcony or even a view! After talking to the front desk we were able to upgrade to a one bedroom with a balcony and a view at an extra cost...
  • Scott M
    Scott M
    Feb 2023 1 contribution
    ...There is one reason I give an overall 3 out of 5 rating: The hotel engages in dishonest timeshare hustling. ... But I paid Velas Vallarta to enjoy my time there...
  • Deborah W
    Deborah W
    Feb 2023 2 contributions
    ...Not an upgrade in my opinion( at least the 3 bed we received) there are several 3 bed floor plans , I understand...
  • Keith T
    Keith T
    Feb 2023 16 contributions
    This is an upscale resort hotel with beautiful colonial architecture...
  • HatterAB
    HatterAB
    Feb 2023 9 contributions
    This is an older hotel close to the Marina...
  • Donna W
    Donna W
    Jan 2023 9 contributions
    ...We met several other guests who return year after year and perhaps we will be able to go again soon…save us the room with a view, Jesus!...
  • Debbie M
    Debbie M
    Dec 2022 20 contributions
    ...We checked in and I paid to upgrade from a studio to a 1 bedroom suite with balcony... The sofa bed is a queen and no springs that hurt your back...
  • aaronjs22
    aaronjs22
    Dec 2022 8 contributions
    ...We had a horrible experience at the Barcelo and ended up leaving and moving to Velas midway through our trip...
  • Dana D
    Dana D
    Dec 2022 2 contributions
    ...I would not recommend the help at the concierge desk. (That’s why I can’t give the hotel a better rating)... They also sent us to possibly on of the worst restaurants in Puerto Vallarta...
  • ncman4551
    ncman4551
    Nov 2022 6 contributions
    ...One can walk to restaurants and shops in the Marina (the neighborhood is quite safe), and taxi service to downtown is reliable and inexpensive...
  • REBHADS
    REBHADS
    Nov 2022 38 contributions
    ...At all times, we felt like guests and not paying patrons...
  • Luv2TravelWpg
    Luv2TravelWpg
    Nov 2022 30 contributions
    ...If that’s what you want, look elsewhere... It is nice and the views from the property are wonderful...
  • richN1637UH
    richN1637UH
    Nov 2022 2 contributions
    ...Christian is an amazing host who will go extra lengths to make your stay pleasant...
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Cleanliness
Immaculate
Travelers frequently compliment the cleanliness of the resort. They mention well-maintained grounds, spotless rooms, clean pools, and tidy beaches.
  • Dennistravels
    Dennistravels
    Aug 2023 26 contributions
    ...Although dated, the grounds, rooms and public areas of the resort are very well maintained and clean. The gardens and pathways are lovely, the pools and surrounding areas were always exceptionally clean, and we really enjoyed spending time at the resort...
  • Lisa S
    Lisa S
    Jul 2023 2 contributions
    The resort is well maintained and staff are friendly... Rooms were kept clean and we felt safe and secure...
  • Kimberley P
    Kimberley P
    Jun 2023 1 contribution
    ...The housekeeping crew was outstanding and we loved our evening turndown service...
  • Riley A
    Riley A
    May 2023 1 contribution
    ...The beach was clean and is more of a private feel with only 2-3 vendors at a time which was nice because you tell them no one time and you're good for the rest of the day you're not being bothered or haggled every 10 mins so you can actually relax unlike the more public beaches...
  • robin
    robin
    May 2023 3 contributions
    ...They really take care of this resort, and it shows...
  • Eiman M
    Eiman M
    Mar 2023 1 contribution
    ...20 min to downtown and 40 min to “romantic zone” Great service, clean and food was fine...
  • Keith T
    Keith T
    Feb 2023 16 contributions
    ...Everything here is super clean; I have seen gardeners sweeping the grass... The pools are lined with glass mosaic tile... The suites have marble floors and all the linens are high quality...
  • bonde50
    bonde50
    Feb 2023 18 contributions
    ...The staff do a great job of keeping the resort very clean and are all super friendly...
  • Greta C
    Greta C
    Feb 2023
    ...We always enjoy the property and grounds that are kept beautifully...
  • jdn1965
    jdn1965
    Feb 2023 2 contributions
    ...Beds were so comfortable and cleaning crew keep us clean daily...
  • Kelly S
    Kelly S
    Jan 2023 1 contribution
    ...This resort is so clean, immaculate and beautiful gardens, peacocks roaming the property which make you smile, a mix of loungers and tables with chairs and umbrellas poolside...
  • Kim H
    Kim H
    Jan 2023 42 contributions
    ...It’s a very nice clean resort and the staff are very friendly and helpful... In conclusion it is a great resort to spend time at, the pool is very clean and inviting and if you prefer the beach there are a lot of loungers and chairs for you to use...
  • Meribeth F
    Meribeth F
    Jan 2023 36 contributions
    ...This year, we found the bathrooms had all been updated. The pools are very large, and kept immaculately...
  • Richard W
    Richard W
    Jan 2023 3 contributions
    ...The hotel was clean and the facilities were up-to-date...
  • beachgirlde
    beachgirlde
    Jan 2023
    For the age of the resort it was very clean and well maintained...
  • Greg S
    Greg S
    Dec 2022 19 contributions
    ...The resort is beautifully maintained and the Staff are outstanding... Though the resort is 30 years old, rooms are clean, beds comfortable and decks offer great views of the landscaped resort, poo and Banderas Bay...
  • coconutcandyfarm
    coconutcandyfarm
    Nov 2022 47 contributions
    ...We never wear our shoes inside and I can tell you the floors were impeccably clean...
  • ncman4551
    ncman4551
    Nov 2022 6 contributions
    ...The suites are also top of the line in terms of amenities and cleanliness...
  • Luv2TravelWpg
    Luv2TravelWpg
    Nov 2022 30 contributions
    ...The rooms are large, spotlessly clean and classic Mexican design...
  • Sheila
    Sheila
    Nov 2022 9 contributions
    ...Incredibly clean and comfortable rooms...
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Service
Attentive
Travelers highly appreciate the attentive, friendly, and professional service provided by the hotel staff. From waitstaff to housekeeping, guests found the team efficient and caring. However, there were a few instances of unresponsiveness and insufficiency.
  • 261geraldd
    261geraldd
    Sep 2023 20 contributions
    An employee of Velas approached us at the airport. He told us if we visit the resort he would provide us some free stuff and also discounts for various things to do... He said he would give us a free cab ride to our condo... We asked how much a cab ride was and he said 600 pesos ($34 US) but the ride back is cheaper and he told us not to pay more than 450 pesos ($25 US)... The rides actually were about 150 pesos ($8.5 Us) each way... He, and other people at the resort, also said that we could buy tickets to a Cirque de Soleil for $110 US and they normally sell for $160 US... On the positive side they gave us a free bottle of tequila and 2 one hour massages... If we had a do over we would have declined their offer and paid for our own massages and bought a better bottle of tequila...
  • Dennistravels
    Dennistravels
    Aug 2023 26 contributions
    Our family of three stayed at the Velas Vallarta the first week of August and opted for the all-inclusive plan. We booked a deluxe studio room and requested a king bed, which was accommodated at check in... The food available at the two on-site restaurants was good and we ordered room service for breakfast a couple of mornings, which was delivered promptly... Lastly, the resort will tell you the lobby has a lobby bar but it’s basically small tables with chairs and a server bringing out orders... The staff who we encountered were friendly, helpful, and overall positive at the resort...
  • Lisa S
    Lisa S
    Jul 2023 2 contributions
    ...The resort is well maintained and staff are friendly. The lobby had a seating area that served drinks but service there was lacking and it was extremely hot as no air conditioning... Private access to the beach was nice... Rooms were kept clean and we felt safe and secure... If you are traveling with kids this is a great place to stay... They will try to get you to attend a time share presentation upon check in...
  • Jennifer F
    Jennifer F
    Jul 2023 1 contribution
    ...We have been several times over the past 20 years and the experience is always positive... The staff is extremely hard-working and goes above and beyond to make every guests feel at home…and pampered...
  • John O.
    John O.
    Apr 2023 2 contributions
    ...Bella’s Vallarta staff are AMAZING. This trip they celebrated two birthdays with us and went all out, we couldn’t have asked for better service or individualized attention... Also, the activities were spot on, low pressure while they encouraged participants with genuine enthusiasm and consistent offerings... Cristina remembers everything, Brenda is SO welcoming, Antonio made every drink to perfection, and Danny, Rogilio, & Maricino were outstanding wait staff...
  • BrittPBell
    BrittPBell
    Mar 2023 71 contributions
    United airlines cancelled our flight due to a mechanical issue and made reservations for all their passengers at this beautiful tropical beachfront resort!... It was so hard to leave this morning for our flight, but we are super thankful for a beautiful cozy and comfortable overnight stay!... Thank you to all the friendly staff at this hotel too!...
  • Eiman M
    Eiman M
    Mar 2023 1 contribution
    ...Close to airport and next to Marina Golf course ( has aligators on the golf course) just for this reason alone is worth it :) They arrange shuttle tonand from airport and golf course. 20 min to downtown and 40 min to “romantic zone” Great service, clean and food was fine... Not like most cheap all inclusive hotels, but two elegant sit down restaurants with great service andlive piano... Definitely upgrade to the ocean front suites down at the water fir enhanced experience... They even serve you all day at the beach and have room service included... Great value and did not come short from the best hotels in town...
  • Scott M
    Scott M
    Feb 2023 1 contribution
    Overall, the hotel, restaurants, rooms, pools, beach, and service were all very good... While waiting to be allowed into our room (it was ready two hours late), we were approached by hotel staff members who explained that they would give us our "Welcome package"... They brought us to a table in the lobby, ordered us drinks, and proceeded to offer us free tickets to a dinner show in return for us to attend a 90-minute morning "tour" to "learn all about the hotel"... At 9am this next morning, we got a phone call in our room saying that we had "a welcome package down in the lobby"... But I paid Velas Vallarta to enjoy my time there...
  • bonde50
    bonde50
    Feb 2023 18 contributions
    ...The staff do a great job of keeping the resort very clean and are all super friendly. Restaurant and Bar waiters and servers were all great... After talking to the front desk we were able to upgrade to a one bedroom with a balcony and a view at an extra cost...
  • Kelly S
    Kelly S
    Jan 2023 1 contribution
    ...They have the best customer service model and try to grant any request with a Yes!... The pools are warm, the daily water aerobics are quite full with participation, daily craft activities, multiple poolside ping pong tables, and so many friendly staff and resort guests all around... It is very accessible for small children or mobility challenged guests to move around... The rooms are so comfortable with large decks, stocked daily with snacks, the pillows and beds are set up for very comfortable sleeps... Room service is quick or any request like Loungers on your patio is attended to so quickly... You get to know the servers and greeters personally by the end of your stay, and connect with them with again while on other trips in future years... Their staff is so pleasant and cheerful and truly are appreciative of working there - their Office with a View!... Alvaro is a fantastic poolside server, as well as Ivan, Victor, Murciello, and Christian making sure the guests are happy, and they’ve all been working there for years and take pride in their work... After a few reservations they greet you by name with a smile... Velas really looks after every last detail for your Mexican holiday experience... The resort offers tennis and tennis lessons, and the beach walking in either direction is very safe...
  • Meribeth F
    Meribeth F
    Jan 2023 36 contributions
    ...Every year it gets a little bit better... The pools are very large, and kept immaculately... Despite the pandemic, many of the staff have been here for years, and take great pride in making the guests feel welcome... Many thanks to M Lopez Ruiz, as well as Cristina, Jacinto, Oscar and Alvaro...
  • Lev and Sofiya S
    Lev and Sofiya S
    Jan 2023 2 contributions
    ...The pools are connected with canals to make movement from one pool to another easier... We'd like to thank the staff for a wonderful service... A special thanks to the hotel manager Juan Carlos Lopez, reservations manager Pedro Medina and front desk manager Jesus Barreto for their care and attention...
  • david d
    david d
    Jan 2023 110 contributions
    ...My wife and I were extremely impressed with his professionalism, kindness, and resolve. This resort is very lucky to have this gentleman as the manager... I have to mention our pool server Alfredo... We were able to order pizza to our poolside table,he was the perfect host... If guests have concerns about anything, have a talk with the manager rather than writing a negative review...
  • debraann657
    debraann657
    Jan 2023 1 contribution
    ...Tino and Jacinto are exceptional servers at the pool... One of our servers Alejandra , even worked with the bartender to make a special drink at our request...
  • Troy H
    Troy H
    Dec 2022 31 contributions
    ...For the most part the staff was super helpful and friendly... The waiters at the pool are nice and attentive as long as you are constantly tipping them... On busy days even when you are tipping the pool side service is substandard... On a busy weekend forget getting chairs unless you reserve them early in the morning... The staff pushed carts around all hours of the night outside the room and it was very loud.Also, skip the service to and from the airport through the hotel service...
  • HealdsburgWineTour
    HealdsburgWineTour
    Dec 2022 1 contribution
    ...7 star accommodation From the 1st impression to the last impressions Amazing service and the answer is always YES. We will return and thank you the team who made our vacation unforgettable... The management should be very proud of running the place so smoothly and the staff are very happy and love what they do...
  • royhawkins22
    royhawkins22
    Nov 2022 15 contributions
    ...The welcoming smile and greeting by the entire staff makes you feel like you are part of their family. A true luxury resort for all, from the kids to the grandparents... The ocean is right there, with palapa type shade units up and down the beach where you can lounge and have food and beverages brought to you by attendants that actually care for your needs... We have been coming here for over twenty years and will be returning in April 2023...
  • REBHADS
    REBHADS
    Nov 2022 38 contributions
    ...We loved that the wait staff eat at the restaurants with all the guests - check in on us wherever we go - are always smiling... We also loved the eagerness to "fix" things when we arrived and our rooms were not together...
  • coconutcandyfarm
    coconutcandyfarm
    Nov 2022 47 contributions
    Jaiker at the front desk stood out as a shining example of how to welcome a guest. We all know it starts with checking from there the stay continued to exceed our expectations... Room service was amazing we are late night people no matter the hour the brought us amazing food... Angel at the main restaurant was our server several times... He was beyond attentive it felt like he read our minds and brought what we wanted before we could even ask...
  • lauri7347
    lauri7347
    Nov 2022 3 contributions
    This was my second time visiting VV and it was even better than the first (which was a perfect experience)... The food was amazing, the service was exceptional and we spent our days chilling and reading either by or in the pool (reading in the pool is my new favorite thing to do)... Our first night we were tired from driving and ordered the tacos and margaritas to the room... We ate three of the other nights at Andrea and the staff and food were excellent... Thank you again for another amazing vacation, it was exactly what I needed to relax and recharge...
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Amenities
Outstanding
Guests praised the resort's well-maintained facilities, including spacious and clean rooms, beautiful gardens, and multiple pools. The food, entertainment, and various activities were also appreciated. Some guests suggested improvements in certain areas such as the lobby bar and poolside seating.
  • Shannon F
    Shannon F
    Apr 2023 2 contributions
    We had a 2 bedroom suite and traveled as a family with 8 snd 11 yr old... Nice big balconies overlooking the pool... We ordered room service breakfast every morning... Loved the fresh fruit plate and all breakfast was great... Ate many lunches by the pool and supper in Ribera... You can order them even if not on the menu for noon or evening meal... The fridge is stocked with Pepsi, Pepsi Light, 7Up, fizzy apple juice, beer, bottled water and milk... They give you doritos, plain chips, microwave popcorn, little boxes of sugar cereal, instant oatmeal, coffee, tea, peanuts... Things to bring: hair conditioner and body wash (they give you travel size shampoo, lotion and soap)... To-go coffee mug if you like a big cup of coffee (our room had the tea cup size cups and saucers)...
  • John O.
    John O.
    Apr 2023 2 contributions
    ...This trip they celebrated two birthdays with us and went all out, we couldn’t have asked for better service or individualized attention. Also, the activities were spot on, low pressure while they encouraged participants with genuine enthusiasm and consistent offerings... Cristina remembers everything, Brenda is SO welcoming, Antonio made every drink to perfection, and Danny, Rogilio, & Maricino were outstanding wait staff...
  • Mikefromtown
    Mikefromtown
    Mar 2023 69 contributions
    Spent a week at the Velas Suites March 2023 with the all- inclusive package as first time customers. This is a very nice, well kept resort... We enjoy a balcony and these studio suites typically don’t have a balcony but we also didn’t want to upgrade... Breakfasts and Lunches are well done... We ate mostly at the Ribera restaurant - it has an ocean view, open and breezy... Exactly what you expect with your warm vacation... My wife and I had a great visit and will definitely go back here again...
  • Jennifer K
    Jennifer K
    Mar 2023 5 contributions
    ...This hotel is filled with character and amazing service. The grounds of the property are stunning, from the peacocks to the streams of koi fish, every where you look is beautiful... Omar at Andrea’s restaurant took the best care of my family for dinner... Antonio at the swim up bar kept our drinks full at all day...
  • bonde50
    bonde50
    Feb 2023 18 contributions
    ...The staff do a great job of keeping the resort very clean and are all super friendly. Restaurant and Bar waiters and servers were all great... Pools and gardens were beautiful, but we often had a hard time finding loungers or chairs, due to them being held by someone's towel for long periods... After talking to the front desk we were able to upgrade to a one bedroom with a balcony and a view at an extra cost...
  • Keith T
    Keith T
    Feb 2023 16 contributions
    This is an upscale resort hotel with beautiful colonial architecture. So many of the new hotels have a slick, modern vibe but honestly, they feel more like Miami than Mexico... Velas is a wonderful blend of old world with all the modern conveniences... Everything here is super clean; I have seen gardeners sweeping the grass... The courtyard/pool area is a garden of eden experience... The pools are lined with glass mosaic tile... The ocean beach out front offers covered seating on the soft sand... The suites have marble floors and all the linens are high quality... The location is also in a upscale, super quiet neighborhood with golf, shops, the marina, and eateries within walking distance... You may find fancier hotels but you will not find one that makes you feel more welcome and taken care of... The staff are friendly and super helpful...
  • Scott M
    Scott M
    Feb 2023 1 contribution
    Overall, the hotel, restaurants, rooms, pools, beach, and service were all very good... While waiting to be allowed into our room (it was ready two hours late), we were approached by hotel staff members who explained that they would give us our "Welcome package"... They brought us to a table in the lobby, ordered us drinks, and proceeded to offer us free tickets to a dinner show in return for us to attend a 90-minute morning "tour" to "learn all about the hotel"... At 9am this next morning, we got a phone call in our room saying that we had "a welcome package down in the lobby"... But I paid Velas Vallarta to enjoy my time there...
  • Mary R
    Mary R
    Feb 2023 40 contributions
    ...All the people employed here give 5 star service... You feel the welcome upon arrival and during your entire stay... The activities at the pool are varied to please all ages... There is a great kids center which our grandkids have used... We enjoy the food at both restaurants and around the pool... Breakfast is a favorite of mine and they have everything your heart desires!... The fresh fruit is tasty and presentation is exceptional... Many thanks to all who make this a memorable stay!...
  • Kelly S
    Kelly S
    Jan 2023 1 contribution
    ...This was our 3rd time here and blown away AGAIN how it feels like our Home away from Home!... This resort is so clean, immaculate and beautiful gardens, peacocks roaming the property which make you smile, a mix of loungers and tables with chairs and umbrellas poolside... The pools are warm, the daily water aerobics are quite full with participation, daily craft activities, multiple poolside ping pong tables, and so many friendly staff and resort guests all around... It is very accessible for small children or mobility challenged guests to move around... The rooms are so comfortable with large decks, stocked daily with snacks, the pillows and beds are set up for very comfortable sleeps... Room service is quick or any request like Loungers on your patio is attended to so quickly... You get to know the servers and greeters personally by the end of your stay, and connect with them with again while on other trips in future years... Their staff is so pleasant and cheerful and truly are appreciative of working there - their Office with a View!... The meals and food and drinks are all of Amazing quality and presentation, and the Andreas restaurant changes the menu every night which is so special... After a few reservations they greet you by name with a smile... Velas really looks after every last detail for your Mexican holiday experience... The Marina area is a very safe and easy 15 mins walk away from the resort... Golfing is close by to walk to as well... The resort offers tennis and tennis lessons, and the beach walking in either direction is very safe... Love this resort and location and the fine people of Velas...
  • Lev and Sofiya S
    Lev and Sofiya S
    Jan 2023 2 contributions
    ...This resort is a paradise with delicious food, excellent service and helpful and caring employees... Pathways are seeded with many various lush trees and shrubberies... Velas Vallarta is a destination for all ages... There is plenty of entertainment, activities and lots to see and do... We particularly enjoyed the water aerobics, which drew in crowds of families, young and old... The pools are connected with canals to make movement from one pool to another easier... There is a special pool for kids, with activities and learning... There is a wonderful fish canal, filled with various colorful and exotic fish that are very entertaining especially when kids feed the fish... We cannot say enough about how really nice Velas Vallarta is... We'd like to thank the staff for a wonderful service...
  • Monica C
    Monica C
    Jan 2023 14 contributions
    ...This beautiful property has excellent food and service. The tropical gardens, complete with peacocks and iguanas, palms, meandering streams, koi, and beautiful flowers is most welcoming...
  • 668monique
    668monique
    Dec 2022 5 contributions
    ...We have been to other places in Puerto Vallarta, but this is by FAR our favorite, from the medium size resort (so you can actually find your loved ones) to the authentic Mexico feel with beautiful colorful flowers among its beautiful tropical trees and foliage on its beautifully manicured and maintained property. The rooms are authentically Mexican and spacious and the service is impeccable... This resort is also in a wonderful location, within walking distance of the Marina, near major food market, and many stores and restaurants on the Marina, and within a short bus or taxi ride to downtown PV... Try this place once and you too will want to return again and again...
  • Greg S
    Greg S
    Dec 2022 19 contributions
    ...The resort is beautifully maintained and the Staff are outstanding. We choose the All-Inclusive option and have not been disappointed... The Food is fresh, delicious and provides a variety of options... Though the resort is 30 years old, rooms are clean, beds comfortable and decks offer great views of the landscaped resort, poo and Banderas Bay...
  • royhawkins22
    royhawkins22
    Nov 2022 15 contributions
    ...A true luxury resort for all, from the kids to the grandparents. Three pools, tennis courts, pickle ball, kid’s play center, luxury dinning, casual dinning, room service 24/7, and lush landscaping that is amazing... The ocean is right there, with palapa type shade units up and down the beach where you can lounge and have food and beverages brought to you by attendants that actually care for your needs... This is a vacation location to come back to year after year and know that what you enjoyed and remembered will still be there waiting for you...
  • REBHADS
    REBHADS
    Nov 2022 38 contributions
    ...We loved that the wait staff eat at the restaurants with all the guests - check in on us wherever we go - are always smiling...
  • coconutcandyfarm
    coconutcandyfarm
    Nov 2022 47 contributions
    ...We never wear our shoes inside and I can tell you the floors were impeccably clean. Room service was amazing we are late night people no matter the hour the brought us amazing food... He was beyond attentive it felt like he read our minds and brought what we wanted before we could even ask...
  • lauri7347
    lauri7347
    Nov 2022 3 contributions
    This was my second time visiting VV and it was even better than the first (which was a perfect experience)... We had a perfect two room suite and each room connected to a balcony with a gorgeous view... The food was amazing, the service was exceptional and we spent our days chilling and reading either by or in the pool (reading in the pool is my new favorite thing to do)... Our first night we were tired from driving and ordered the tacos and margaritas to the room... We had one dinner at the Tau Beach Club and start to finish it was amazing...
  • ncman4551
    ncman4551
    Nov 2022 6 contributions
    ...One can walk to restaurants and shops in the Marina (the neighborhood is quite safe), and taxi service to downtown is reliable and inexpensive. The suites are also top of the line in terms of amenities and cleanliness... I find the evenings unexciting and the restaurants ordinary, but for families they are fine, as are the many activities... Security is good, but as long as one has one's room card, one can come and go as one pleases, even late night...
  • Lynn A
    Lynn A
    Nov 2022 7 contributions
    ...This was our second stay at this lovely hotel. We stayed for 10 days and had a 1 bedroom deluxe suite which was spacious and comfortable with a great view of the pool and beautiful gardens... This hotel is in a great location, and a short drive from the airport... Jacinto and Eric, pool service, and our maid Jasmine who looked after our room really well... Food and drinks were very good, and always friendly, efficient service... We were able to get out and about and enjoy the local sights...
  • John M
    John M
    Nov 2022 1 contribution
    ...We expected to leave a 5 star review but The Good Beautiful hotel, lovely grounds, well heated pool Wonderful staff great service at pool or anywhere Prompt room service Good servers Huge room w/terrace - 1 bed deluxe suite The not so good Beach is not the best around for walking/swimming Food is presented well but more like 4 stars. Andrea better of the 2 restaurants but close to the ocean is nice as well... The usual hunt for a lounge that are taken at dawn with towels/books we witnessed on multiple occasions never used - can’t any resort deal with this ?...
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KenR993 wrote a review Yesterday
Leduc, Canada54 contributions
Well it was an absolutely awesome to return to Velas Vallarta Suites Resort. A nice quick 7 to 9 minute drive from PV Airport directly to your ‘new tropical home’ From the time I arrived I was treated quite special and greeted in a positive and exciting way. The first thing that I noticed is the familiar faces. Met ‘Miguel’ and his Crew to give a helping hand with my Luggage and then directed to friendly face of ‘ Cindy’ at check in. It appears they have very minimal staffing and or management turnover. This is always a great sign for a well run and successful Business. ‘All parties are happy and effective.’ My Solo arrival was on Nov. 26th to this All Inclusive resort. The best in the Planet… Velas Vallarta , Marina Vallarta PV Jalisco State. Again one of the great things is when you arrive at the Airport you’re there quick. It’s essentially the final resort North on the Marina Vallarta side of Banderas Bay. There is only one Condo com-lex Nextdoor and a very wide empty Beach for Miles. If you choose to walk North along the Beach past the Marina Golf Course, which is basically across the street. Your next stop may be the Turtle Camp Sanctuary, then stop for a drink or two at Boca de Tomates. From that point you marry carry on the wall the to the River Mecca. This River separates the States of Nayarit and Jalisco. From an inland perspective, one may take a 10 minute walk to the Fantastic Marina. This place is loaded with Shops, Restaurants, Bars, beautiful Yachts and Marina Scenery. If your choice is to expand the Horizons then Taxis are right at your front Door. Tons of choices and inexpensive. Now back to the Resort … Velas is a garden wonderland. There are Beautiful streams throughout loaded with colourful Koi. There is even a small but effective Turtle Hatching Sanctuary right on the Beach grounds that offer, at times, early evening Turtle 🐢 releasing. There are basically 4 options for Food and drink consumption. Waiters work tiredly to provide you with excellent t service around the 3 Pools. There is also exists a waterway between the Pools. The food is great here, from the Pizza to the A La Carte fine dining of Andrea or the buffet style on the 🏖️front. Room service is always an option. As any business ‘you’re only as good as your staff’ and here are some honourable mentions in no particular order… Pool/Beach area: Marcelino, Alvaro, Carlos, Eric, Ivan, Miguel, Antonio, Victor and Angel. Andrea: Omar , Mildred There are so many names that I missed and they all add up to an Awesome Team. All fun loving, make you smile and help to make this an incredible trip. I have to many, many resorts over the years … VELAS is a FIVE STAR RESORT in most every way! Will be back in the Spring! KenR 993
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Date of stay: December 2023Trip type: Traveled solo
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RyanCDowning wrote a review Jun 2023
2 contributions
Hotel's Favorite
Where do I start? What amazing place! The grounds are beautiful and perfectly manicured. The grounds crew is constantly cleaning and making sure everything is top-notch. The food has really improved over the years. I have no complaints whatsoever. The portion sizes are huge. All of the employees really go out of their way to make sure that you armed happy with the experience. Our kids really loved the kids club, as well. They have plenty of activities every day. I honestly don’t think you would drop them off there in the morning and pick them up in the afternoon. They are going to want to leave and you need to check in on them every once in a while, but it kept my nearly 5 year old, busy and happy all week. The girls were really sweet with her, as well. My 12 year old twins enjoyed some of the activities, as well, even though they’re about ready to grow out of that stage. The teenage and adult activities are really fun as well. There are volleyball games, ping-pong tournaments, Mexican lottery games, and more. One other thing I should mention is the nightly entertainment. It’s amazing. Every night is something different and fun. One night was a fantasy show which was people like juggling and doing really cool things with their bodies, something like Cirque du Soleil in Las Vegas, albeit on a smaller scale. Then they have a casino and karaoke night, where they give you fake money and you can play real table games and sing your favorite song to the crowd. That was really fun, as well. The comedy show is hilarious. I really was surprised at how great the entertainment was. Gracias! The pool water is super warm and you don’t even feel it getting in, another words it’s not a shock to the system getting in or out. They had a really amazing summer solstice celebration with a real local native shaman on the night of June 21. It was a really special event that was much appreciated. They had a homemade local regional food that was delicious. They even let people who weren’t staying at the hotel participate, which was a nice detail. The rooms are huge and comfortable. The hot water works great. You have a full kitchen, even though you probably don’t need it, as long as you’re on the all inclusive plan. But if you’re not, you’ve got everything you need to make your own meals. The air conditioning is nice and cold, and there are fans as well. Where is cable TV with plenty of international channels. There’s room service 24 hours a day that arrives in a timely manner. I really don’t have any complaints whatsoever. Thank you very much for an amazing day and a great family vacation to start off the summer! Hope to see you soon!
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Date of stay: June 2023
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luis Angarita, Director General at Velas Vallarta Suites Resort
Responded Jun 22, 2023
Thank you so much, Ryan, for sharing with us your outstanding review, along with some of the stunning photos of your lovely family partaking in our annual Summer Solstice Celebrations. Residing here at Velas Vallarta during the longest day of the year certainly does have its advantages. Even a few more seconds of enjoying our Kids Club, swimming in our refreshing pools, and hanging out and relaxing in our oversized suites is always a plus. Your lengthy list of reasons why you'd return to Velas Vallarta is truly enticing for even the most skeptical traveler, and in saying that, I'm very proud of all the talented professionals who work as a team to bring you this lineup of fun, sun, and happiness. We hope you can return more often to continue giving your children some of the best vacations of their lives. But until then, sir, we remain at your faithful service for all your future needs and requests. Take care, LUIS ANGARITA DIRECTOR GENERAL VELAS VALLARTA
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Derek C wrote a review Yesterday
Cincinnati, Ohio4 contributions
We spent 3 nights at Velas Vallarta for a wedding and had a fantastic experience. The property is gorgeous, staff is excellent, and the room was comfortable and clean. The all-inclusive option is worth every penny and we had a very positive experience all around. We hope to be back!
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Date of stay: December 2023
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Trip type: Traveled as a couple
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Frequent Traveler wrote a review Dec 1
6 contributions
We loved it! It was the best vacation ever. The all-inclusive option had tremendous value!! There are only two restaurants, but the menu changes every day and the food is superb. The service is excellent. The grounds are beautiful and well maintained. We will be going back again and again!!
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Date of stay: November 2023
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luis Angarita, Director General at Velas Vallarta Suites Resort
Responded 2 days ago
As a team, we are proud to receive your glowing comments regarding your recent vacation experience with us at Velas Vallarta. Knowing that you found great variety in our culinary options and excellent service overall certainly goes a long way toward giving you comfort and peace of mind that our all-inclusive service delivered "tremendous value" to you. We look forward to reliving all the wonderful moments of this, your "Best vacations ever," and will continue to attend to your vacation needs with the best staff in Vallarta. Until then, we continue to place ourselves at your faithful service. Thank you! LUIS ANGARITA DIRECTOR GENERAL VELAS VALLARTA
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JohnnyI0695 wrote a review Nov 2023
Seattle, Washington106 contributions
+1
There is a great deal of loyalty at Velas Vallarta amongst the guests; we were even recognized twice by other families from the same Thanksgiving week last year. We all shared great stories of our times and love for everything Velas. Then, there’s also many guests visiting for the first time, already expressing positivity about their experience. The suites are huge. The food is great. The location is convenient. The drinks are quality and always flowing. The entertainment is fun. But for me, there are two things that stand out…. The beautiful grounds and architecture and the friendly, excellent service. The whole resort is immaculate and clean, and the staff are lovely in all areas. I wanted to share a few things that we mostly hadn’t experienced before, but were appreciated as they showed innovation and new opportunities to elevate the already great Velas experience. We’ve attended the Mexican Fiesta before, but I think this year was the most extensive food offerings yet. Delicious, with so many items made right in front of you. The fresh churro station was a hit. It was nice to see some vendors back too. There was a small pop-up bar some afternoons featuring a mixologist that would create cocktails based on your preferences and tastes. Misael was so kind, and the drinks were a fresh and tasty alternative to the main Aqua Bar. We noticed a fire pit being built on the beach one morning. Turns out smoked ribs were being prepared for all the guests for lunch. Quite impressive. Yummy! And while it may be small, the carafe of water infused with fresh fruit brought to your poolside table early in the day was a nice touch indeed. All in all, I’d happily move in here and live year-round without any problem. Our experiences at Velas Vallarta are consistently wonderful. Can’t wait to return. We are already missing the warm weather, and the warmth of the staff too.
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luis Angarita, Director General at Velas Vallarta Suites Resort
Responded 6 days ago
Johnny, when you're happy, we're happy. And to maintain our loyal guests' ever-growing enthusiasm for all things Velas, we strive to incorporate new amenities along the way to shake things up. Your keen observations on some of our newest offerings will certainly be appreciated by travelers who have yet to feel what it's like to reside with us. The thought of smoked ribs slow-simmering in a fire pit and freshly infused water to help start your day will surely pique the curiosity of anyone who wishes to enjoy an eye-opening, mouth-watering vacation experience. And in saying that, I look forward to hosting you for next year's Thanksgiving celebration. Just book early; we're already receiving an abundance of inquiries. Thank you, sir, for sharing some of your descriptions and insights that make you appreciate Velas Vallarta each year. You can be assured that we'll continue to have your spot at the pool ready and prepared for your daytime recreation pleasure. Happy Holidays to you and the family! LUIS ANGARITA DIRECTOR GENERAL VELAS VALLARTA
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mona B wrote a review Nov 2023
2 contributions
I LOVE this place. Staff are so friendly, the pools are beautiful and the service is great. Lots of activities to do and something for everyone. Close to the golf course and walking distance to the Marina. We are booked for the spring 2024! Can't wait to come back!
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luis Angarita, Director General at Velas Vallarta Suites Resort
Responded 1 week ago
Mona, we look forward to hosting you and your family again this Spring and helping you get by the last weeks of winter by providing you with a tropical springboard into Summer. As a veteran of the Velas Vallarta Guest Experience, you'll be quite familiar with our guest-friendly approach to all-inclusive vacations. And being perfectly situated with easy and quick access to many of Vallarta's landmarks and adventures is the icing on the cake for a perfect holiday. Mona, you can be assured that your familiar server, housekeeper, and concierge will be there for you and your lovely family for any need or wish that you may have. Until Spring, we wish all of you an excellent Holiday Season. Thank you! LUIS ANGARITA DIRECTOR GENERAL VELAS VALLARTA
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jeannie19 wrote a review Nov 2023
Campbelltown, Australia21 contributions
+1
We have been here 3 times now and love it. Apartments very well appointed and comfortable. Lovely balcony overlooking the ocean. Huge lagoon pool with terrific swim up bar. Choice of eating venues, excellent service. Daily activities. Will be back every year
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luis Angarita, Director General at Velas Vallarta Suites Resort
Responded 1 week ago
Thank you so much, Jeannie, for, once again, making the long trip from Campbelltown, Australia, to spend some quality vacation time here at Velas Vallarta, your "Fabulous resort." Your glowing photo of our Mexican Fiesta, along with the beauty and contentment you express during your oceanfront dinner, reflect the joy and satisfaction you felt after making the long journey. We realize that our guests come from near and far to enjoy a wonderful experience, which is one factor that motivates us to perform at our best. The other is because we are gracious hosts who sincerely appreciate your choosing us as your vacation destination. We look forward to lavishing you with more Mexican splendors on your 4th visit to our paradise. Until then, Jeannie, we wish you and your loved ones a marvelous Holiday Season. Cheers! LUIS ANGARITA DIRECTOR GENERAL VELAS VALLARTA
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Warren V wrote a review Nov 2023
Los Angeles, California2 contributions
Our family of 10 all enjoyed our stay at Velas Vallarta Suites. The entire staff are hard working and friendly to make your trip as pleasant as possible. The resort grounds are beautiful. We would certainly return to this resort !
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luis Angarita, Director General at Velas Vallarta Suites Resort
Responded 1 week ago
It was our great pleasure, Warren, to host your beautiful family during our Thanksgiving celebration. The ten members of your family shared the resort with others who, like you, came to the beautiful shores of Vallarta to share some meaningful moments in the company of immediate family and loved ones. And now that we find ourselves becoming a popular choice for travelers more and more, we thank you for reserving early and guaranteeing your place in paradise. On behalf of the women and men of Velas Vallarta who make you their #1 priority, I thank you for choosing our resort as your special place to gather and feast. We look forward to having your oversized suites ready and waiting for you on your next family holiday. Until then, Warren, we wish you and all our good friends in L.A., California, all the best for an excellent New Year. Happy Holidays! LUIS ANGARITA DIRECTOR GENERAL VELAS VALLARTA
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Janak wrote a review Nov 2023
2 contributions
Amazing resort and fantastic service by all staff ! Food options were great and had a myriad of healthy choices. Room service was prompt and high quality. I would totally recommend this place for a relaxing vacation !
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Date of stay: November 2023
Value
Location
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luis Angarita, Director General at Velas Vallarta Suites Resort
Responded 1 week ago
As a team, we are thrilled to learn that we provided you with all the essentials that make for a truly "Amazing" vacation experience. Our chefs are highly experienced in providing a "myriad" of culinary selections and, at the same time, are mindful of each guest's dietary needs, restrictions, and preferences. And their efforts, along with those of our energetic Room Service Department, are beautifully reflected in your 5-star rating. As always, we remain at your faithful service for all your future needs and wishes. Thank you, LUIS ANGARITA DIRECTOR GENERAL VELAS VALLARTA
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lisa G wrote a review Nov 2023
1 contribution
We love coming here and have been doing so for 12 years. Christian in Activities/Entertainment is one of the hardest working people at the resort. We look forward to seeing him every year. He makes the trip both enjoyable and memorable
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Date of stay: November 2023
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Location
Service
Trip type: Traveled with family
Room Tip: Come hungry the food is soooo good
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luis Angarita, Director General at Velas Vallarta Suites Resort
Responded 1 week ago
Thank you, Lisa, for your twelve years of loyalty toward Cristian and Velas Vallarta. As a well-experienced resort, we strive to provide our returning clientele with an experience that's better than the last. That is perhaps why you feel that we continue to impress "year after year." And much of that success is due to the extraordinary efforts of Cristian, our man who does everything. We look forward to seeing you back with us next year and continuing the tradition of fun, sun, and happiness the Velas Vallarta way. But until then, Cristian and all of us wish you and your lovely family all the best for a wonderful Holiday Season. Take care, LUIS ANGARITA DIRECTOR GENERAL VELAS VALLARTA
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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There are more places to choose from in the Puerto Vallarta area.
PRICE RANGE
$341 - $477 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
velas vallarta hotel puerto vallarta, velas vallarta suite hotel, velas vallarta suite puerto, velas vallarta resort, velas vallarta puerto, club velas vallarta, velas vallarta suite resort
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
345
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VELAS VALLARTA SUITES RESORT - Updated 2023 Prices & Resort (All-Inclusive) Reviews (Puerto Vallarta, Mexico)

Frequently Asked Questions about Velas Vallarta Suites Resort
Which popular attractions are close to Velas Vallarta Suites Resort?
Nearby attractions include Mexican Fiestas at Velas Vallarta (0.01 miles).
What are some of the property amenities at Velas Vallarta Suites Resort?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Velas Vallarta Suites Resort?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Velas Vallarta Suites Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Velas Vallarta Suites Resort?
Yes, free parking is available to guests.
What are some restaurants close to Velas Vallarta Suites Resort?
Conveniently located restaurants include Mikado, Andrea Restaurant, and Emiliano Restaurant at Casa Velas Resort.
Are there opportunities to exercise at Velas Vallarta Suites Resort?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Are any cleaning services offered at Velas Vallarta Suites Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Velas Vallarta Suites Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Velas Vallarta Suites Resort?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Velas Vallarta Suites Resort?
Many travelers enjoy visiting Parroquia de San Miguel Arcangel Church (2.8 miles).