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Av Paseo de la Marina Nte 585 Marina Vallarta, Puerto Vallarta 48354 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
15 people are viewing this hotel
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Traveler (3088)
360
Panoramas (24)
Room & Suite (947)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Velas Vallarta
Updated 07/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 148 hotels in Puerto Vallarta
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
Velas Vallarta is a family favorite resort with a long history in Puerto Vallarta. Set at the oceanfront property edging the golden sands of the Mexican Pacific. This resort offers incomparable vacations characterized by warm, attentive service and nightly entertainment. Velas Vallarta showcases 345 suites with Mexican décor; 2 restaurants, bar and Aqua Bar; unlimited premium spirits served throughout the resort; hamburgers, ice-cream and crepe stations; activities program for all ages; Kids’ Club; and Spa. Our Luxury All Inclusive concept: • Concierge • 24-hour suite service • Daily-stocked in-suite minibar • Pillow menu
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Parking
Wifi
Paid wifi
Lazy river
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Tennis court
Entertainment staff
Evening entertainment
Fishing
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Kitchenette
Microwave
Flatscreen TV
Safe
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
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Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Spanish

Location

Full view
71Somewhat walkable
Grade: 71 out of 100
13Restaurantswithin 0.3 miles
1Attractionwithin 0.3 miles
4432Reviews546Q+A100Room tips
Traveler rating
  • 3,348
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  • 191
  • 61
  • 49
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Popular mentions
BruthaF wrote a review Yesterday
Phoenix, Arizona28 contributions1 helpful vote
Pros: -All of the staff are amazing. They are really accommodating, patient, kind, friendly and professional. - The grounds are simply BEAUTIFUL. Everything is manicured to perfection. - The location is really close to the airport. - It is REALLY easy to catch a cab to get anywhere you want to go. - The breakfast food was really good. BTW - The coffee is also REALLY good. - The rooms and views are really nice. We had a 7th floor / near corner room. Get a high floor and get as close as possible to the end. - Bonus: They have a PEACOCK wandering the grounds. Surprising and really cool! Cons: - The lunch and dinners were so-so at best. I don't know if Covid is contributing to the problem, but I really didn't have 1 good dinner; in fact, most were bad - like cruise food. Lunches were ok but nothing great. - You can only eat at 1 restaurant (or room service) for dinner so you can't really win. - Being close to the airport is also a downside. There is nothing to do on that side of town. You really want to be closer to the Malecon or the Romantic Zone if you want to do anything away from the resort. - The "gym" is just a couple of treadmills - serious bummer....
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Date of stay: June 2021
Rooms
Cleanliness
Service
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Barbara wrote a review Jun 4
Miami, Florida1 contribution
From the moment you enter the resort to the moment you leave you will feel safe, pampered and catered too. There is an abundance of staff ready to assist in any way needed without being intrusive or overwhelming. The grounds are amazing lush tropical gardens extremely well-maintained with an abundance of wildlife that seeks to amaze. Velas also offers plenty of dining and shopping options so you never have to leave the resort. Although it is centrally located just minutes from all of the top attractions with cabs waiting to whisk you away for a few dollars. Book with confidence!
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Date of stay: June 2021Trip type: Traveled with family
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Response from Luis Angarita, Director General at Velas Vallarta
Responded 2 days ago
Thank you so much, Barbara, for taking the time to deliver your firm recommendation of Velas Vallarta to the world and for instilling extra confidence in those who wish to reserve with us. As you so kindly mentioned, there are many aspects that our veteran guests find highly alluring and very attractive. One of those areas that you pointed out is our convenient location to just about anywhere you may wish to visit in this beautiful region. Whether it´s the marina to take a boat excursion, exploring the mountains on horseback or ATV, going downtown, golfing, the airport, or simply visiting the beaches and towns to the North and South, you are only a short distance from fully immersing yourself in the local culture and geography; and at the same time, converting a great holiday into an incredible vacation experience. Barbara, thank you for considering Velas Vallarta as being the “Best Resort in Vallarta.” You can be assured that we are continually working to uphold that perception and will be awaiting your graceful presence on your next visit to this paradise. As always, we place ourselves at your faithful service, LUIS ANGARITA DIRECTOR GENERAL HOTEL VELAS VALLARTA
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Michael A wrote a review Jun 2
Lawrenceville, Georgia2 contributions
Beautiful resort! This was our second time here, and both stays were incredible. The beach, food, pool, room and staff were all impressive. Can't wait to come back! We stayed in an ocean front suite and the views were incredible. Be sure to get room service tacos, they are great!
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Date of stay: May 2021Trip type: Traveled with family
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Response from Luis Angarita, Director General at Velas Vallarta
Responded 2 days ago
As always, Michael, it is our pleasure to deliver to you and your beautiful family all the luxuries that you enjoyed on your first visit to our paradise. Velas certainly does offer some of the most stunning sightlines of all of Puerto Vallarta. Whether you are close-up, gazing at our majestic palm trees, river, and pristine swimming pools, or admiring the view of the city of Puerto Vallarta nestled between the Sierra Madre Mountain Range and the Pacific Ocean, you will be constantly reminded that you truly are experiencing a well-deserved tropical holiday; you may wish to pinch yourself to prove that you are not dreaming. And there is nothing better than taking it all in from the comfort of your oversized suite with our famous “do it yourself tacos” with all the ingredients for up to ten people and a pitcher of refreshing Margaritas; lime or tamarindo. Michael, thank you for sharing your vacation joy with the world. Your glowing words will serve to motivate an already highly motivated team of professionals. Until next time, sir, we place ourselves at your service and are ready for your next order of authentic tacos. LUIS ANGARITA DIRECTOR GENERAL HOTEL VELAS VALLARTA
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Ron wrote a review May 2021
Chicago, Illinois3 contributions1 helpful vote
Absolutely amazing, never seen such a well maintained resort and clean. The staff really did a wonderful job keeping everything clean and protected. This is our second time at resort and won’t be the last. From the moment you step out of car at front entrance you are greeted and treated with friendliness. The front desk personnel makes the start of trip so easy and explains everything so well due to covid. Once checked in and walking to room every staff member always smiles and says hello. The pool is amazing and once again super clean as I sat on balcony drinking coffee in the early morning I notice a lot of staff cleaning all the tables and chairs and washing down pathways every morning. The restaurants are second to none amazing food and once again all staff greets you with a smile and a warm welcome, the spray sanitizer on all chairs before you are seated. They even walk you to your table around other guest to limit distance to protect them and yourself. We absolutely loved everything and will be going back in 2022 100%. We are planning a wedding for our niece in may of 2022 ⭐️⭐️⭐️⭐️⭐️ Resort for sure. The hardest part of the trip was decide what we wanted to drink or eat because it’s all amazing Our stay was may 2021
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Date of stay: May 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Luis Angarita, Director General at Velas Vallarta
Responded 2 days ago
Thank you very much, Ron, for returning to the place that provided you with so many wonderful memories during your first trip. As the director of Velas Vallarta, I am proud to learn that we maintained our great level of quality from your first visit. The past fifteen months, of course, have presented an extra challenge for us due to the incorporation of our highly effective Covid-19 protocols. And I believe that those efforts, combined with our long-standing commitment to hygiene and cleanliness, led you to the decision to place us first on your list as the beautiful setting for your niece's wedding. We look forward to arranging with you all the details of those festivities and celebrations at your earliest convenience. In the meantime, we wish you and your lovely family all the best for a safe and prosperous 2021 in Chicago, Illinois. As always, we place ourselves at your faithful service, LUIS ANGARITA DIRECTOR GENERAL HOTEL VELAS VALLARTA
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Dreeluvsdrew wrote a review May 2021
Chino, California4 contributions1 helpful vote
Our stay at Velas Vegas began with the bell service taking our bags and walking them to our room for us. They immediately made us feel at ease and we were instantly on vacation mode. Check in was easy and fast. Our room was a Studio King and offered the perfect amount of space and amenities. The pool was beautiful and I thoroughly enjoyed the daily water aerobics!! The instructor made it so much fun! The beach was also beautiful with many available cabanas to lounge and soak up the beautiful scenery. By far the best thing about Velas was their AMAZING STAFF. In particular Jacinto & Pedro at the pool were always so fast, friendly, just offered really great service while we were enjoying the day ordering food and drinks. We came for a wedding and Velas did not miss one beat when it came to how perfect the day truly was. The wedding was on the jetty with the most perfect background and the most professional service. The food our entire stay was amazing. The verde chilaquiles, the ahi tuna, the waffles, the shrimp tacos.... I could go on. Everything was so delicious! We will be back and bringing our kids!!! Velas is the best!!
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Date of stay: May 2021Trip type: Traveled with family
1 Helpful vote
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Response from Luis Angarita, Director General at Velas Vallarta
Responded 2 weeks ago
The pleasure was all ours to host you during your combined wedding trip and much-needed vacation getaway. As a seasoned resort, we have the experience to put together an all-around superb vacation experience. My staff works in synchronicity from start to finish, ensuring your suite is in top-notch condition and that your food is prepared and presented just the way you like it. Add to all that service and knowledge the most picturesque pools and landscaping in Puerto Vallarta, and you have a vacation experience worth its weight in gold. Thank you for taking the time to spread your joy and happiness with the world, and please give a warm hug to the newlyweds. We look forward to seeing you back soon with your kids. Take care, LUIS ANGARITA DIRECTOR GENERAL VELAS VALLARTA
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PRICE RANGE
$268 - $502 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
velas vallarta hotel puerto vallarta, velas vallarta suite hotel, velas vallarta suite puerto, velas vallarta resort, velas vallarta puerto, club velas vallarta, velas vallarta suite resort
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
345
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Frequently Asked Questions about Velas Vallarta
Which popular attractions are close to Velas Vallarta?
Nearby attractions include Mexican Fiestas at Velas Vallarta (0.01 miles).
What are some of the property amenities at Velas Vallarta?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Velas Vallarta?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Velas Vallarta?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Velas Vallarta?
Yes, free parking is available to guests.
What are some restaurants close to Velas Vallarta?
Conveniently located restaurants include Mikado, La Estancia, and Andrea Restaurant.
Are there opportunities to exercise at Velas Vallarta?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Velas Vallarta?
Yes, dry cleaning and laundry service are offered to guests.
Does Velas Vallarta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Velas Vallarta?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Velas Vallarta?
Many travelers enjoy visiting Parroquia de San Miguel Arcangel Church (2.8 miles).