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Traveler (2499)
Room & Suite (818)
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Overview
  • Excellent76%
  • Very good18%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“la ribera”(166 reviews)
“andrea restaurant”(118 reviews)
“aqua bar”(108 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Velas Vallarta
Offers & Announcements: Package Deal
Offers from Velas Vallarta
Offers & Announcements: Package Deal
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Reviews (3,941)
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3,462 results
Traveler rating
2,593
627
143
54
45
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LanguageEnglish
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2,593
627
143
54
45
Show reviews that mention
All reviewsla riberaandrea restaurantaqua barroom servicebedroom suiteguest servicescasino nighttime sharemexican fiestabeautiful resortwater aerobicsall inclusive packagecity tourour waiterpool sideping pongclose to the airport
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1 - 5 of 3,462 reviews
Reviewed yesterday

Juan Carlos Lopez Ruiz and his staff have a very well run All Inclusive resort. Our family of 4 with two teenagers enjoyed the food, room, activities and excursions. The staff is friendly and service was exceptional. Highly recommend this property.

Review collected in partnership with RCI
Thank teresa6cc
Hotel's Favorite
Reviewed June 12, 2018

My family & I vacationed here from May 17 - 25. It was our first time visiting and definitely will not be our last! A little piece of heaven here on earth! The resort is beautiful and we were pampered way beyond what we expected....More

2  Thank thebeachismyfav72
Response from Luis A, Director General at Velas VallartaResponded 4 weeks ago

It was our pleasure to have provided you and your family such an "outstanding" vacation experience here on the shores of the Pacific Ocean. What your family just enjoyed was our superb blend of tropical facilities, high-end amenities, and of course, our personalized and genuine...More

Reviewed 2 days ago

We just stayed at this great resort last week; it’s very beautiful, their food, the facilities, but above all, what stood out was the treatment we received from the people who served us. All except for a manager named Roberto who behaved in a very...More

Thank leilamuzquiz
Reviewed 6 days ago via mobile

Outstanding all-inclusive place! We loved it! The customer service was the best. Two restaurants with a different food theme each day. The 3 pools were awesome and the pool bar service was perfect! We had a two bedroom family room that accommodated a family of...More

1  Thank Ricardo H
Response from Luis A, Director General at Velas VallartaResponded 3 days ago

Thank you so much, Ricardo, for describing all the marvels that went into your family´s successful, vacation experience. There indeed are many facets of our hotel that combine to create your feeling of great fulfillment. And knowing that you have access to our food and...More

Reviewed 6 days ago

Yes, everyone warns you to avoid timeshare folks at the airports in Mexico...but if I'd listened, I'd have missed out on this spectacular week of luxury, beauty, Mexican hospitality and delights! Each morning I'd share my breakfast with a pavo real, or peacock! I was...More

Thank Eva T
Response from Luis A, Director General at Velas VallartaResponded 3 days ago

We are very proud, Eva, to have had the opportunity to attend to your vacation needs within the tropical and comfortable confines of Velas Vallarta. One of our trademarks is having one of the friendliest and professional staff in all of Puerto Vallarta. And having...More

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About
Awards & Recognition
Travelers' Choice2018 Winner
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Free Internet
Free Parking
Breakfast included
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Children Activities (Kid / Family Friendly)
Wheelchair access
Dry Cleaning
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Tennis Court
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
$259 - $707 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Puerto Vallarta
#3 On the Beach Hotel in Puerto Vallarta
#3 Luxury Hotel in Puerto Vallarta
#3 Business Hotel in Puerto Vallarta
#4 Family Hotel in Puerto Vallarta
#7 Romantic Hotel in Puerto Vallarta
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
$259 - $707 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Puerto Vallarta
#3 On the Beach Hotel in Puerto Vallarta
#3 Luxury Hotel in Puerto Vallarta
#3 Business Hotel in Puerto Vallarta
#4 Family Hotel in Puerto Vallarta
#7 Romantic Hotel in Puerto Vallarta
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveler (2499)
Room & Suite (818)
Pool & Beach (647)
Dining (282)
Family and Play Areas (24)
Amenities (20)
Business Center & Event Rooms (18)
Questions & Answers
Ask a question
Evelyn S
May 15, 2018|
AnswerShow all 4 answers
Response from ExecAccount | Property representative |
Hola, Evelyn, Velas Vallarta caters to all vacation needs and wants. We have a Vacation Club and we also work with travel agencies. Either way you decide to travel, we have all that it takes to make your vacation... More
1
Vote
Google Translation
Lynn C
April 2, 2018|
Answer
Response from ExecAccount | Property representative |
Hola, Lynn, and thank you for your excellent question on our Tennis service. We certainly do have racquets and tennis balls to offer for guest use. You can request them directly from Luis, our tennis pro, or at our... More
0
Votes
Google Translation
CY9395
March 26, 2018|
AnswerShow all 7 answers
Response from Scott R |
I am 6'0" -- I fit on the couches just fine - FYI they are not "pull out" sleeper beds, just cushions that are made up into beds -- that said, they seemed plenty comfortable to me... I would definitely recommend upgrading... More
1
Vote
Room Tips
"All rooms are stunning, quiet and have great views. Bay views from all, I think."
Read review
"We loved bldg 4"
Read review
"Rooms on the right side of this building have a sunset view."
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"No complaints what so ever"
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