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Paseo De La Marina Norte 585 Marina Vallarta, Puerto Vallarta 48354 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2954)
360
Panoramas (24)
Room & Suite (935)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Velas Vallarta
Updated 07/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 142 hotels in Puerto Vallarta
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
Velas Vallarta is a family favorite resort with a long history in Puerto Vallarta. Set at the oceanfront property edging the golden sands of the Mexican Pacific. This resort offers incomparable vacations characterized by warm, attentive service and nightly entertainment. Velas Vallarta showcases 345 suites with Mexican décor; 2 restaurants, bar and Aqua Bar; unlimited premium spirits served throughout the resort; hamburgers, ice-cream and crepe stations; activities program for all ages; Kids’ Club; and Spa. Our Luxury All Inclusive concept: • Concierge • 24-hour suite service • Daily-stocked in-suite minibar • Pillow menu
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Parking
Wifi
Paid wifi
Lazy river
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Special diet menus
Swimup bar
Poolside bar
Tennis court
Entertainment staff
Evening entertainment
Fishing
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Head massage
Massage
Salon
24-hour security
Concierge
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Kitchenette
Microwave
Flatscreen TV
Safe
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Quiet
Languages Spoken
English, Spanish

Location

Full view
76Somewhat walkable
Grade: 76 out of 100
15Restaurantswithin 0.3 miles
1Attractionwithin 0.3 miles
4,381Reviews526Q+A100Room tips
Traveler rating
  • 3,303
  • 780
  • 188
  • 61
  • 49
Time of year
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Language
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Popular mentions
Dugg wrote a review Nov 18
Pleasant Hill, California52 contributions10 helpful votes
An excellent Mexican connection for us up North. This is the real Mexico and all the good it has to offer. Wonderful folks working and visiting throughout the year - all year! Clean, well maintained property inside and out. 2 Restaurants each with their own signature offerings. The Restaurant by the beach is open to the big waters of the Bay of Banderas where I have seen fish jump, whales spout, and huge Frigate Birds, Pelicans, Turtles, Iguanas, etc, etc. Can't wait to get lucky enough to do my Velas Vallarta again (like a second home). Air travel during these challenging times between Mexico and the North countries is allowed and with all the protections in place probably one of the safest things you can do out of your own home. We often use Alaska as a fav.
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Date of stay: October 2020
Location
Service
Sleep Quality
Room Tip: Facing pool can be noisy but there are other quiet rooms too
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2 Helpful votes
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Response from Luis Angarita, Director General at Velas Vallarta
Responded 1 week ago
Thank you very much, Bruce, for considering Velas Vallarta as your go-to spot for natural, authentic vacations. As a Velas and Puerto Vallarta veteran, you know very well what this destination has to offer. The natural aspects that we are blessed to enjoy are challenging to find in other Mexican destinations. A quaint town situated between the Pacific Ocean and the Sierra Madre Mountain Range offers all visitors the best of both worlds. And once inside the resort, nature is maintained in all its splendor with towering palm trees, lush vegetation, winding swimming pools, and, of course, a magnitude of fantastic sealife directly in front of the hotel. Thank you for sharing your beautiful thoughts and feelings on what this destination means for you. You can be assured that you will always have a place amongst your friends at Velas Vallarta. Until next time, sir, we wish you and your loved ones all the best for a happy and healthy Holiday Season. LUIS ANGARITA DIRECTOR GENERAL HOTEL VELAS VALLARTA
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Molly vestal wrote a review Nov 15
Reno, Nevada18 contributions2 helpful votes
We just returned from a fantastic week at Velas Vallarta and hope to return soon! The resort is gorgeous and staff is dedicated to customer service and providing a great experience for guests. We spent a good amount of time at the pool area and truly appreciated the exceptional level of service that we received from Marcelino and Antonio. We felt welcomed everyday we arrived at our spot at the pool.
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Date of stay: November 2020Trip type: Traveled as a couple
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Response from Luis Angarita, Director General at Velas Vallarta
Responded 1 week ago
Thank you, Molly, for reserving with us at Velas Vallarta and allowing us to make such a remarkable impression on you. Our pool area certainly is one of the most delightful in Puerto Vallarta. Surrounded by tall palm trees, beautiful flowers, and winding walkways, our pools are the perfect place to get a feel for the tropics. And having energetic waiters like Marcelino and Antonio bringing you snacks and beverages all day is the icing on the cake to a real Mexican holiday. Molly, we, too, hope to have you back with us very soon so we can continue to pamper you through some more very well-deserved vacation moments. Until then, we remain at your faithful service for all your future needs, LUIS ANGARITA DIRECTOR GENERAL HOTEL VELAS VALLARTA
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William F wrote a review Oct 2020
Nuevo Pital, Mexico2 contributions1 helpful vote
This is our second visit to Velas during a Worldwide Pandemic. The first being in 2009 during the Swine Flu H1N1 pandemic. Once again, Velas did not disappoint us with their safety protocols. Coming from NJ, which was one of the first hardest hit states in the USA, with some of the most stringent safety protocols, we were happy to see that Velas was above and beyond anything that we were experiencing at home. From the moment we stepped out of the taxi safety measures were immediately implemented. (luggage sanitized and covered, hand sanitizer, foot mat sanitizer, etc.) All of the employees wear mask and face shields throughout the resort. Our temperature was taken prior to check in. Prior to entering our room there was seal on the door indicating that everything had been sanitized. Inside the room remotes, pens, etc. were all in sealed plastic. Despite the fact that there are limited dining options with modified menus the food has been sensational. Honestly, you can order off the menu and if they can do it they will. As always, room service is the best. The Velas standards that we're are all accustomed to haven't changed. We are extremely pleased that we made the trip.
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Date of stay: October 2020
Rooms
Service
Sleep Quality
1 Helpful vote
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Response from Luis Angarita, Director General at Velas Vallarta
Responded 4 weeks ago
Thank you, William, for continuing to travel to Velas Vallarta despite having to take all the necessary precautions from the moment you leave your house. Based on your personal experiences with Covid-19 in hard-hit New Jersey, your firm seal of approval truly means a lot to us. During the early months of the pandemic, we have thoroughly prepared to host you and other valued guests from all over the world. We brought in experts to guide us through all the protocols and materials necessary to ensure the health of all travelers and our staff. And after months of practice, we have perfected our protocols so that you can enjoy to the fullest a highly deserved vacation break in paradise. Thank you, sir, for sharing your expert observations with the world. By all of us doing our part, we will get through this challenge quicker and safer. Take care. We continue to place ourselves at your faithful service for all your future needs. LUIS ANGARITA DIRECTOR GENERAL HOTEL VELAS VALLARTA
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Lina Omran wrote a review Oct 2020
11 contributions1 helpful vote
+1
This resort is beautiful and very clean! I still felt safe despite COVID19. All the food is served covered! Everything is sanitized! Also, I was amazed with the nature in Puerto Vallarta! The agent at the hotel helped us go tours to the mountains where the scenes are unbelievable! I will definitely come back again!
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Date of stay: October 2020Trip type: Traveled as a couple
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Response from Luis Angarita, Director General at Velas Vallarta
Responded 4 weeks ago
Thank you so much, Lina, for selecting Velas Vallarta for your well-deserved vacation, and also for sharing your wonderful comments and photos with the TripAdvisor Community. I appreciate that you took a moment to mention just how safe you felt during your stay. As a team, we have spent months, and considerable investment, practicing and perfecting our COVID-19 protocols. And the result of those efforts is truly reflected in your smiles and the glowing memories you take with you. On behalf of the staff and management of Velas Vallarta, I thank you for entrusting us and wish you and your loved ones a safe and prosperous New Year. As always, we are at your service, LUIS ANGARITA DIRECTOR GENERAL HOTEL VELAS VALLARTA
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M Price Johnson wrote a review Sep 2020
1 contribution2 helpful votes
We visited for the 3rd time this year. The staff was so accommodating and helpful with my husband who needed wheelchair assistance. The resort's sanitary precautions from the virus were extraordinary. The food was excellent and service outstanding. We love the resort and always feel it's more like coming home every time we visit.
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Date of stay: September 2020Trip type: Traveled with family
2 Helpful votes
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Response from Luis Angarita, Director General at Velas Vallarta
Responded Oct 1, 2020
As always, Mr. & Mrs. Price Johnson, it is our pleasure to welcome you to Velas Vallarta each time that you grace us with your loving presence. Your warm smiles and outgoing personalities bring an extra spark to our hotel, and we are already looking forward to hosting you for your fourth visit before the end of the year. Until then, my friends, we place ourselves at your faithful service for all your particular needs and requests. Thank you! LUIS ANGARITA DIRECTOR GENERAL HOTEL VELAS VALLARTA
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Previous
PRICE RANGE
$268 - $502 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
velas vallarta hotel puerto vallarta, velas vallarta suite hotel, velas vallarta suite puerto, velas vallarta resort, velas vallarta puerto, club velas vallarta, velas vallarta suite resort
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
345
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Frequently Asked Questions about Velas Vallarta
Which popular attractions are close to Velas Vallarta?
Nearby attractions include Mexican Fiestas at Velas Vallarta (0.06 miles).
What are some of the property amenities at Velas Vallarta?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Velas Vallarta?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Velas Vallarta?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Velas Vallarta?
Yes, free parking is available to guests.
What are some restaurants close to Velas Vallarta?
Conveniently located restaurants include Mikado, Andrea Restaurant, and La Estancia.
Are there opportunities to exercise at Velas Vallarta?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Velas Vallarta?
Yes, dry cleaning and laundry service are offered to guests.
Does Velas Vallarta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Velas Vallarta?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Velas Vallarta?
Many travelers enjoy visiting Parroquia de San Miguel Arcangel Church (2.8 miles).