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Velas Vallarta

Traveler (2677)
360
Panoramas (24)
Video (5)

About

#6 of 123 hotels in Puerto Vallarta
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Platinum level
Velas Vallarta, from the award winning Velas Group, boasts a 10-acre beachfront location with views of the Sierra Madre Mountains in the distance. Located in the Marina Vallarta, one of the most exclusive areas of Vallarta-Nayarit, the resort is also just a few steps away from an 18-hole championship golf course. The center of activity is a lush tropical garden courtyard with three sparkling swimming pools, a cascading waterfall, swim-up bar and even a resident iguana.
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Property amenities
Pool
Room service
Restaurant
Fitness Center with Gym / Workout Room
Free Internet
Free parking
Breakfast included
Bar/Lounge
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Paid Wifi
Public Wifi
Tennis Court
Wheelchair access
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Room features
Air conditioning
Microwave
Minibar
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Smoking rooms available
Suites
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Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Hotel links
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4,147Reviews
462Q+A
100Room tips
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Popular mentions
Stayed based on reviews on Trip Advisor and wanted to share my perspective. If you're expecting a nicer all-inclusive experience I'd honestly look elsewhere. This was the 3rd resort during this trip and we were quite disappointed in a few key areas. On the positive side, the
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Response from Luis A, Director General at Velas Vallarta
Responded 1 week ago
First, allow me to apologize for not meeting the expectations that you arrived with. As a guest-friendly, family orientated hotel, we strive to provide excellent value for the price, and that applies to all types of travelers, veteran, or first-timers. What may have set your expectations very high was coming from our nearby sister resort which is rated 5 Diamond by AAA and also has a 100% higher price rate than here at Velas Vallarta, the most economical choice out of all the Velas Resorts. I must add that our beds and linens are purchased exclusively from the same supplier that manufactures their high-end products for all our hotels in Puerto Vallarta, Los Cabos, and Riviera Maya. Our en-suite Servi-Bar comes complete with a list of fourteen different products with a total of thirty-nine items replenished daily with extra amenities brought to our guests upon request. I am grateful, however, that you shared with us your observation on your dining experience at our Andrea restaurant. That allows me, along with my executive chef, to analyze our ingredients and make any necessary adjustments if required. I thank you for choosing Puerto Vallarta as your multi-hotel, vacation setting. It truly is a dynamic place to vacation, and I hope that if you decide to return to Velas Vallarta, you visit us first before going to our sister, 5 Diamond property to truly get the most out of your vacation investment. Thank you again. I am at your service for any and all future needs or requirements. LUIS ANGARITA DIRECTOR GENERAL HOTEL VELAS VALLARTA
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+1
We just came back from a weeklong visit at Velas Vallarta and I can't find the words to adequately describe this beautiful resort! From the moment I walked into the lobby and caught a glimpse of the gardens, I knew we'd love our stay. The rooms are clean and spacious. All of the
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Response from Luis A, Director General at Velas Vallarta
Responded 1 week ago
Thank you very much for entrusting Velas Vallarta to deliver to you all the wonderful things that you were anticipating. Our gardens indeed do stand out as one of the most visually pleasing landscapes of any hotel in this region. The dedication and care that my skilled team of gardeners puts forth each day is reflected in its picturesque layout, and now in your glowing comments. And spread out amongst the palm trees and winding pathways are some of the most pristine pools one can find. Its clear blue water entices many of our guests to enjoy as much of the day as possible relaxing and playing from one end of the resort to the other. And just so you know, if you return in winter, our pools are only one of a few in Puerto Vallarta that are heated allowing our guests to enjoy year-round aquatic recreation in absolute comfort. Thank you for sharing with the TripAdvisor Community your splendid comments and observations on your very first trip to this "subtropical paradise. "We hope that the memories of this marvelous occasion stay with you until it is time to decide on your next vacation destination. Until then, we continue to place ourselves at your faithful service. Thank you! LUIS ANGARITA DIRECTOR GENERAL HOTEL VELAS VALLARTA
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My father and I recently returned from another relaxing visit--our 13th. As return guests know, the staff and management work together as a team, providing a truly enjoyable experience. From the beautifully landscaped grounds, clean swimming pools, friendly and helpful guest
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Response from Luis A, Director General at Velas Vallarta
Responded 1 week ago
Thank you very much, gentlemen, for your continued preference in Velas Vallarta and all that it represents. We are very fortunate that you discovered us thirteen years ago. Since that time we have become more familiar with each other, and more importantly, we know your preferences beforehand. Whether it is your suite assignment or your favorite table in restaurant Andrea, you can consider yourselves in your home away from home, and we are proud to have you and your father as special guests of ours. On behalf of the entire staff that wears the uniform with pride, I thank you for sharing your glowing thoughts and feelings and look forward to your next visit to this tropical paradise. As always, we are at your service, LUIS ANGARITA DIRECTOR GENERAL HOTEL VELAS VALLARTA
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Greatest resort in our 20plus years vacationing in Puerto vallarta.staff is very friendly and helpful . Grounds are beautiful. Good is great . Recommend this resort to everybody. Had such a great time.
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Review collected in partnership with Armed Forces Vacation Club
Response from Luis A, Director General at Velas Vallarta
Responded 1 week ago
James, we are proud to have raised the bar on our quality and service after all your 20 plus years of vacationing in Puerto Vallarta. We are delighted that you felt right at home here in our tropical setting and look forward to making Velas Vallarta your new home away from home when visiting this beautiful destination. Thank you for your hearty recommendation. We place ourselves at your service. LUIS ANGARITA DIRECTOR GENERAL HOTEL VELAS VALLARTA
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Peacocks roaming, lush well-groomed grounds, right on the beach...clean suite-style rooms with small kitchens. An older crowd likes the peaceful atmosphere, but sorry, the food is terrible. There is a small kiddie pool and lots of floats, but no slides and the river they boast
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Response from Luis A, Director General at Velas Vallarta
Responded 2 weeks ago
Thank you very much for selecting Velas Vallarta and for sharing your comments and observations with us. We feel that one of the memories that stay fresh in the minds of our guests is our tropical landscaping complete with lush foliage and palm trees that surround and intermingle with our large swimming pools. And to be here, sharing these picturesque grounds with an assortment of tame wildlife, including our peacocks, transmits a sensation that one truly is on vacation in a tropical destination. As complete as our facilities are, we do not, as you say, have a lazy river or waterslides. What we do have, and what is listed on our webpage is a "waterway connecting the two pools." The clear-blue channel that curves through our gardens is not very deep and provides a marvelous way to travel between our largest swimming areas without ever leaving the water. I am sorry to learn, however, that our cuisine was not to your expectations. My executive chef does his best to cater to the many culinary tastes that our guests bring with them, but as always, we listen to our guest´s feedback and look into ways to improve our service and product to the great delight of all guests. Thank you again for reserving with us at Velas Vallarta. We hope that on a second visit we will have improved the aspects that you mentioned and make your future stays a continuing tradition. As always, we place ourselves at your service for all your future needs and requirements. LUIS ANGARITA DIRECTOR GENERAL HOTEL VELAS VALLARTA
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PRICE RANGE
$221 - $447 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
velas vallarta hotel puerto vallartavelas vallarta suite hotelvelas vallarta suite puertovelas vallarta resortvelas vallarta puertoclub velas vallartavelas vallarta suite resort
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
345
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