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Hotel Mercurio

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Hotel Mercurio
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444 Reviews from our TripAdvisor Community

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Showing 399: English reviews
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Dallas
Reviewed 4 days ago NEW

This was my partner's and mine second stay at Hotel Mercurio and we could not have been happier. The staff is wonderful and very accommodating to all of your needs. The breakfast, included in price of room, that is served by the pool on a daily basis is superb! During our 4 day stay we never had the same meal...

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Helpful?
Thank Dallas51
Atlanta, GA
Reviewed 6 days ago NEW

I stay at Hotel Mercurio about 3-4 times a year. They have painted the courtyard, resurfaced the pool, and done some updates/repairs in the rooms. It is Mexican style with a combination of foreign and Mexican guests. The rooms have everything I need, including refrigerators, safes, hot water, etc., plus free onsite laundry (tip your room cleaner).There is a daily...

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Thank PennJATL
Reviewed 1 week ago

I stayed here for one of my trips to Puerto Vallarta. I really need some sun and a getaway in February is always welcome when there's sunshine involved. Hotel Mercurio was nice and the small pool looks inviting, but the loudness of the courtyard and the level of drinking by the owner, guests and staff is high. If this is...

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Thank Nick B
Indianapolis
Reviewed 2 weeks ago via mobile

Second time I've stayed here. Last time was better due to room facing street, more comfy bed, and no construction next door. Inward facing rooms are subjected to loud music from 3 pm to after 10 pm. Not sure what the point is as many guests seemed aggravated by it. Very annoying if you like to nap! Also a large...

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Thank alan2955
cristpd, Owner at Hotel Mercurio, responded to this review

First, about the housekeeping. This particular guest had his "Do Not Disturb" sign on his door for three days running, making it impossible for the housekeeping staff to go in and clean. Then he complained about the housekeeping. Yes, there is construction next door. Theres virtually nothing we can do about that. But (a.) it's not noisy all the time,...

MINNEAPOLIS
Reviewed 2 weeks ago via mobile

I stayed 3 weeks and had a great time .Breakfast was included but I ate only 3 times, delicious each time. My room on 3rd floor noisy due to water heater that sounded like a compressor but was nice in other respects. Staff is the best, Victor was my room cleaner, great job. Luis on front desk helped with my...

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Thank barowner
San Diego, California
Reviewed 2 weeks ago

Last year I wrote that the Hotel Mercurio was the perfect place in a perfect location. The location is the same, however upon checking-in one year later I can no longer say this is the perfect place. The room we were given upon arrival was completely and utterly unacceptable. It was a ground floor room with zero natural light, it...

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Thank Jeff W
Minneapolis, Minnesota
Reviewed 2 weeks ago

Although I could afford to stay at fancier places, Mercurio is my preferred hotel in PV. As long as they have the space (not always a given in high season) I book lodgings there. It is a small friendly hotel that feels like home located near everything the gay traveler comes to PV to experience. The free breakfast is truly...

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1Thank JoeYswimmer
Ohio
Reviewed February 16, 2017

The Mercurio is my new home away from home and looking forward to another stay as soon as possible. As from most posts the staff is really the best and I do mean the best. I wont mention names as I know I would miss someone and these guys are all about making the guests request a reality. The place...

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Thank jeff24winz
Washington DC, District of Columbia
Reviewed January 29, 2017

I really wanted to recommend this hotel, but I was underwhelmed. On the plus side, the staff is friendly, the location is very convenient to everything going on in PV, they offer a very nice breakfast and the pool area is charming. But my room was a major let down. The bathroom was tiny and cramped. The room was full...

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2Thank TJH-DC_01
Silver Spring, Maryland
Reviewed January 27, 2017

We recently spent a week at Hotel Mercurio. This was our first trip to Puerto Vallarta, so we were not sure what to expect. We were pleasantly surprised by how nice the staff was, and how centrally located the hotel is. Upon making our reservation, Gabriel notified us via email that the hotel could arrange for us to be picked...

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2Thank theWDB
cristpd, Owner at Hotel Mercurio, responded to this review

Thanks so much for your comments! One thing we stress, and that our staff really takes to heart, is that we want every guest's expectations to be exceeded. We're always thinking of ways to make that happen. I think we hit that mark during your visit, and we look forward to your next visit!! Paul Crist Owner

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
An intimate, friendly mid-priced hotel with 5-star service serving the Mexican national and international LGBT travel market. 28 Rooms (up to 4 persons in some rooms), Pool with poolside bar. Popular Happy Hour ... more   less 

Additional Information about Hotel Mercurio

Address: Calle Francisca Rodriguez 168 | Colonia Emiliano Zapata, Puerto Vallarta 48380, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $69 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Mercurio 2.5*
Number of rooms: 28
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Also Known As:
Mercurio Hotel Puerto Vallarta
Mercurio Puerto Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Mercurio staff and other travelers.
6 questions
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Puerto Vallarta, Mexico
over a year ago
22 days ago
Minneapolis, Minnesota
over a year ago
Rehoboth Beach, Delaware

See all questions (6)

Questions? Get answers from Hotel Mercurio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“It's a party place!”
 of 5 bubbles , 1 week ago | Read review
“demand a room facing the street”
 of 5 bubbles B4414TEjeffw, 2 weeks ago | Read review
“King rooms seem to be the best value; they have great mattresses.”
 of 5 bubbles JoeYswimmer, 2 weeks ago | Read review
“If you want quiet at all times, ask for a room that does not face the pool.”
 of 5 bubbles theWDB, Jan 27, 2017 | Read review
“Some rooms face the street and others face the pool. We prefer the pool view.”
 of 5 bubbles F9674GStomv, Dec 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question