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Sheraton Buganvilias Resort & Convention Center

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Boulevard Medina Ascencio 999 | Zona Hotelera las Glorias, Puerto Vallarta 48330, Mexico
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2,826 Reviews from our TripAdvisor Community

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Showing 1,982: English reviews
Portland, Oregon
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 2, 2013

When we arrived and went to get our beach cards we we hit up with a sales pitch to view the time shares, we told them no thanks and got two more phones calls thru out our stay. We too were there during the holy week vacation and it was crowded, they took people on day passes and when we... More 

Helpful?
Thank randip97206
buganviliasrp, Public Relations Manager at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear guests from Oregon: It is regrettable that your stay with us did not meet the expectations that previous Sheraton Hotels have provided for you. The purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that we can review to improve on for the future. Thank you for your comments... More 

Aguascalientes, Mexico
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed March 31, 2013

Ok I was there 2weeks ago ,honestly I will never stay there aging , the front desk people ate very rood , we arrive a couple hour early check in time and the wanted extra $70 usd to check in ,I didn't not have the all inclusive , so it not make sense , the r really nice hotel in... More 

Helpful?
Thank Alberto C
buganviliasrp, Public Relations Manager at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Alberto: Thank you for the feedback you have provided. This level of detail is important for us so we know exactly how we can improve for future experiences. In the meantime, please allow me to address an important issue to most of our readers. Most hotels have a check in time established, please know that whenever possible we do... More 

Minneapolis
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 28, 2013

This was our first visit to PV...we loved PV and will be back. Probably won't stay at the Sheraton because we liked the energy and vibe at the Romantic Zone much better. (May be called Old Town). The Sheraton was clean, pools and grounds beautiful, friendly staff and the view from room was beautiful. We did not regret staying here... More 

Helpful?
6 Thank mpls210
Las Vegas, Nevada
Level Contributor
71 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed March 27, 2013

My husband and I went down to Puerto Vallarta for a Spring Break trip. We were pleasantly surprised by the Sheraton. The pools are amazing, the view of the ocean is spectacular....especially at sunset, the staff is incredibly helpful, and the location is great. It is walking distance from the malacon, yet far enough away that we could escape the... More 

Helpful?
2 Thank Kelovell
Joliet, Illinois, United States
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 27, 2013

Great location in walking distance to the Boardwalk and local flavor. Staff was always helpful and courteous. The time share desk is a little annoying until they realize you have been there a couple of days – then they leave you alone. Two pools, one quiet, one a little rowdy (but fun). This was our second stay and would go... More 

Helpful?
1 Thank Keith T
Anaheim, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 26, 2013

I stayed 5 nights at the Sheraton while I was out in Puerto Vallarta for a total of 8 nights visiting family and friends. The experience was great, I was treated by all personel and staff with all the attention one deserves. I got to use the two swimming pools, spa, and fitness room. The breakfast, lunch and dinner was... More 

Helpful?
1 Thank Jose Hugo G
Windsor Ont.
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 26, 2013

The Sheraton leases space to vendors for the right to sell products on Sheraton property. This of course is an advantage to these vendors having potential customers on-site that other beach vendors do not have access to. My compliant is the vendor assigned a spot by the Sheraton Hotel poolside named Herman- a young man and his wife trying to... More 

Helpful?
3 Thank FrankBWindsorOnt_
Los Angeles, California
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 25, 2013

I stayed for a week in Puerto Vallarta. I spent 3 nights at the Sheraton. The good: 1. Price is reasonable 2. Location makes it a close taxi ride to Old Vallarta/Downtown ($50 pesos) 3. Continental breakfast was better than others that I have had. The not-so-good 1. Very very pushy time share people (immediate turn-off). They are EVERYWHERE. Everywhere... More 

Helpful?
3 Thank doubler71
buganviliasrp, Public Relations Manager at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear guest from LA: Thank you for informing us your experience in our resort, we deeply regret your disconcert. We appreciate the opportunity to correct our service flaws, and review our customer care service along with our sales staff approach to convene with our guest expectations. In the main time, please accept our apologies for the inconveniences this situation may... More 

Vancouver, Canada
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 25, 2013

We stayed at the Sheraton for a week in March 2013 as a group of friends, all inclusive. As other reviews have commented on, the hotel is in a great location. Very close to the airport and to the boardwalk. The resort is older so if you love brand new modern suites it probably won't appeal to you. We found... More 

Helpful?
2 Thank christy111032
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 24, 2013

This was my first time to PV and to Mexico in general. Went with a group of 10 friends and did the all-inclusive option (arranged by Transat Vacations) and stay 7 nights. Everything from check-in to check-out was seamless. Our rooms were located on the 20th floor (actually the 10th storey) and had wonderful views of the ocean. We even... More 

Helpful?
Thank MaraLiz
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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Relish the sun, the ocean, the extended landscaping, the entire exhuberant nature of the tropic from your own Deluxe ocean view room or the unique Ocean Front Shertaon Club Level. A few steps away from traditional downtown and 4 miles from Vallarta's International Airport. Appreciate a peaceful afternoon stroll on renovated Malecon and savor the friendliness of the locals; admire the city's distinctive architecture with red-tiled roofs, lush tropical gardens, cobblestone streets and the Guadalupe church.Enjoy our fine cuisine restaurants and bars, shop a variety of clothing, silver and souvenirs in the boutiques, and relax in the SPA taking an unparalleled massage in our unique cabin's next to the ocean or immersed in lush gardens. ... more   less 

Additional Information about Sheraton Buganvilias Resort & Convention Center

Address: Boulevard Medina Ascencio 999 | Zona Hotelera las Glorias, Puerto Vallarta 48330, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $117 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Buganvilias Resort & Convention Center 4*
Number of rooms: 473
Reservation Options:
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Also Known As:
Sheraton Buganvilias Resort And Convention Center
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Puerto Vallarta
Puerto Vallarta Sheraton
Hotel Style:
#7 Business Hotel in Puerto Vallarta
#13 Top resorts Hotel in Puerto Vallarta
#17 Spa Hotel in Puerto Vallarta
#18 Luxury Hotel in Puerto Vallarta
#22 On the Beach Hotel in Puerto Vallarta
#26 Family Hotel in Puerto Vallarta
#30 Romantic Hotel in Puerto Vallarta
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