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Sheraton Buganvilias Resort & Convention Center

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Sheraton Buganvilias Resort & Convention Center
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3,281 Reviews from our TripAdvisor Community

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Showing 2,257: English reviews
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Phoenix, Arizona, United States
Reviewed yesterday NEWvia mobile

We went for a good friend's 40th Birthday. The rates were very reasonable especially for what you get: hotel on the beach, gorgeous ocean views from every room, beautiful pool, proximity to downtown restaurants bars etc - walking distance. Staff is very friendly - you are greeted with a smile by everyone you encounter. Great Vibe!

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Helpful?
Thank Greg R
Reviewed 2 days ago NEWvia mobile

Ismael at one of the restaurants kept us entertained for our entire dinner. He's awesome! Give that man a raise! The service and the atmosphere has been awesome so far. While the building itself might be a little dated, the staff and service are great!

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Helpful?
Thank Adam W
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Adam W We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Sheraton. We are overjoyed to read that you’ve enjoyed your stay, especially the excellent service like Ismael who made you the last stay awesome. Please be confident that we’ve shared your kind comments with our team as motivation to...

Reviewed 2 days ago NEWvia mobile

The staff here are super friendly and fast. Servers Pedro and Adrian were exceptionally helpful. The food is fresh and tasty. We had the ceviche, guacamole and tacos al pastor. And you can't beat the beautiful view of the pool and ocean.

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Helpful?
Thank Alfredo S
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Alfredo S Thank you for taking the time to write and share your recent experience at Sheraton. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We appreciate your gracious comments as it shows our consistency in maintain the Sheraton brand standards. Your feedback has been...

Canada
Reviewed 2 days ago NEW

We stayed in the "vacation club" part of the Sheraton. It's a large hotel with a few restaurants and pools. We found the food to be "ok". We had a full kitchen so we made our own drinks and snacks. There was no balcony..........They offered a drink of the day and it was 2 for 1 all day. There also...

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Helpful?
Thank KrisMacCanada
Moose Jaw, Canada
Reviewed 2 days ago NEWvia mobile

Absolutely the best trip we have ever had to Puerto Vallarta! We have been to PV many times, and have stayed at different resorts, this trip BY FAR was the best! Great service, food was fantastic! Will definitely be back to the Sheraton next year!

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Helpful?
Thank PJtraveller2015
Reviewed 2 days ago NEWvia mobile

We recently stayed at the Sheraton Buganvilias for my cousin's wedding. Besides the wedding, the best part of the vacation was our daily time at the pool. We had a large group, with a lot of requests, and were lucky enough to have Ramon helping us each day. He always had a smile on his face, was very efficient, and...

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Helpful?
Thank Adanna N
Wisconsin
Reviewed 3 days ago NEW

We went back for probably the 11th or 12th time last month, and we stayed two weeks. We love the pool, the bed is great, and the location allows us to walk to many nearby restaurants and shops. One of our favorite things was starting each day with breakfast. Luis Beltran remembers us each time we go, provides EXCELLENT service,...

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Helpful?
Thank SMiles303
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Texawis Thank you for taking the time to write and share your recent experience at Sheraton. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We appreciate your gracious comments as it shows our consistency in maintain the Sheraton brand standards. Your feedback has been shared...

Reviewed 3 days ago NEW

Great location! 15 mn walk to the Malecon or catch a bus right in front of the hotel. We were in a remodeled room and it was very comfortable. However what made our trip memorable was the service we received poolside from Manuel! We have never been taken care of better! Thanks Manuel!

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Helpful?
Thank Mary G
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Mary G Thank you for taking the time to share such a detailed overview of your stay through this mean. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. Thank you for sharing your feedback with us. We are glad to hear your experience with the hotel was excellent and the service received...

Glenview, Illinois
Reviewed 3 days ago NEWvia mobile

This was our 5th year going and the property and service never disappoint. A special shout out to the five butlers on the Club Floor (Efrain, Cande, Ernesto, Asael, and Arnulfo) who waited on us with a smile and efficiency. It is always a pleasure that they recognize us from year to year. Also was glad to see their beach...

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Helpful?
Thank mark p
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear mark p It is a pleasure to read through such a detailed overview of your visit to Sheraton. We sincerely appreciate the time invested on writing this review. We are very happy to learn that your stay was a most pleasant one, and that you were highly satisfied with our service. We have strived to deliver the most memorable...

Saskatoon, Canada
Reviewed 4 days ago NEW

The Sheraton Buganvilias is the perfect resort for us The location is great rooms are clean and comfortable food is good but the very best is the service! Right from the front desk to the restaurants (Alfredo&Asundon)to the lounge where Alejandra& Miletzi are just a joy.They have made our holiday again 4th year in a row and we will be...

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Helpful?
Thank Linda M
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Linda M We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. Thank you for sharing your feedback with us. We are glad to hear your experience with...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Beachfront
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Relish the sun, the ocean, the extended landscaping, the entire exhuberant nature of the tropic from your own Deluxe ocean view room or the unique Ocean Front Shertaon Club Level. A few steps away from traditional downtown and 4 miles from Vallarta's International Airport. Appreciate a peaceful afternoon stroll on renovated Malecon and savor the friendliness of the locals; admire the city's distinctive architecture with red-tiled roofs, lush tropical gardens, cobblestone streets and the Guadalupe church.Enjoy our fine cuisine restaurants and bars, shop a variety of clothing, silver and souvenirs in the boutiques, and relax in the SPA taking an unparalleled massage in our unique cabin's next to the ocean or immersed in lush gardens. ... more   less 

Additional Information about Sheraton Buganvilias Resort & Convention Center

Address: Boulevard Medina Ascencio 999 | Zona Hotelera las Glorias, Puerto Vallarta 48330, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $115 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Buganvilias Resort & Convention Center 4*
Number of rooms: 473
Reservation Options:
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Also Known As:
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Buganvilias Resort And Convention Center
Sheraton Puerto Vallarta
Puerto Vallarta Sheraton
Hotel Style:
#7 Business Hotel in Puerto Vallarta
#10 Top resorts Hotel in Puerto Vallarta
#16 Spa Hotel in Puerto Vallarta
#16 Luxury Hotel in Puerto Vallarta
#18 On the Beach Hotel in Puerto Vallarta
#26 Family Hotel in Puerto Vallarta
#30 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Buganvilias Resort & Convention Center staff and other travelers.
280 questions
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Questions? Get answers from Sheraton Buganvilias Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you neither cook nor need a refrigerator, opt for room with just bed. More than 2, get both a "hotel-type" room AND a kitchenette.”
 of 5 bubbles SMiles303, 3 days ago | Read review
“Top floor best views”
 of 5 bubbles Bandit3999, 4 days ago | Read review
“Choose a Club Level room, worth the extra charge.”
  • View from top floor overlooking pool
 of 5 bubbles , 1 week ago | Read review
“we stayed at the time share portion with friends”
 of 5 bubbles mjs3222, 1 week ago | Read review
“I di Most rooms have a good view of the bay.”
 of 5 bubbles doylep655, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question