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Sheraton Buganvilias Resort & Convention Center

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Sheraton Buganvilias Resort & Convention Center
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3,402 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

Let me start by saying I read probably thousands of reviews before choosing a resort, and after a lot of debating chose this one. It turned out to be a fantastic choice. I could write a lengthy review but I'll try to keep it short. Immaculate grounds, facilities, extremely clean (and I'm picky). Every single staff member was friendly and...

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Helpful?
1Thank asdfghjkl-sunshine
Brandon, Canada
Reviewed yesterday NEW

Everything is perfect.All the amenities were there. The pools were excellent. All the views were great.What could I add to perfection?Location was excellent because it was walking distance to Centro and also to the Romantic Los Muertas beach. Taxi service was also very good.Staff was excellent.

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Helpful?
Thank geralddressler
Philadelphia, Pennsylvania
Reviewed yesterday NEW

We have been coming to P V for 28yrs staying most of the time at the Sheraton vacation club the time share part, still enjoying it, the people, the location , the service. Spent 3 weeks this time returning on 3/18 its only been one week but missing it already.Want to give a special thank you to several people whose...

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Helpful?
Thank Joann R
Vancouver, Canada
Reviewed 2 days ago NEWvia mobile

We are a family of 2 adults and 2 boys aged 12 and 10, we have been coming here for years. They have made updates to the rooms and improved the beach. Service is great as always. 2 pools and pool decks were both noteably cleaner this year. Poolside washrooms are very clean. The Gaviotas restaurant has been updated and...

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Helpful?
Thank 0karla0
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear 0karla0 It is a pleasure to read through such a detailed overview of your visit to Sheraton. We sincerely appreciate the time invested on writing this review. We are very happy to learn that your stay was a most pleasant one, and that you were highly satisfied with our service. We have strived to deliver the most memorable experience...

Chandler, AZ
Reviewed 2 days ago NEW

We recently enjoyed a week at the Sheraton in Puerto Vallarta which we purchased as part of a air/hotel package through Apple Vacations. We stayed in room 1201 which is actually the second floor, which we chose because it is one of only several floors that have balcony/terrace rooms (along with the 1st, 3rd and 4th floors). The Sheraton is...

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Helpful?
Thank Solperros
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Solperros We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Sheraton. We are overjoyed to read that you’ve enjoyed your stay, specially the service, facilities and location. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly...

Phoenix, Arizona
Reviewed 2 days ago NEW

This hotel is in the middle between the marina and town. About a 15 minute walk to town. We did not do the all inclusive and we're glad we did not. The drinks and food are reasonably priced. Lots more choices for food in town. They did have a few restaurants for evening meals, but you are limited for breakfast...

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Helpful?
Thank Charlene L
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Charlene L Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sheraton. We are overjoyed to read that you’ve enjoyed your stay, especially the facilities, service and Sunday Brunch. We thank you on behalf of our team and Management all yours comments. We sincerely hope we can have...

Aspen
Reviewed 3 days ago NEWvia mobile

From day one this place has been a nightmare. AVOID AT ALL COST, they do not care at all about their customers. We've been in contact with staff to arrange reservations with our guests and they have misplaced our guests and ignored our requests constantly. When arriving they put us on a two bed room!!!! We are getting married and...

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Helpful?
2Thank Ana H
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Ana H We appreciate the time that you have invested on writing an overview of your stay with us. It is with great sadness that we learn of an overall disappointing experience, for which we cannot but offer our sincerest apologies. Please be certain that we’ve taken your comments really serious and we will ensure that situations like these...

Kelowna, Canada
Reviewed 3 days ago NEW

Over the period of 23 years, we have stayed at the Sheraton five times, the most recent being for 2 weeks in February of this year. Over this time, the Sheraton has consistently maintained and updated its facilities and its wonderfully manicured grounds. This hotel is constantly upgrading its rooms (some still need renovating), buildings and furniture. It is not...

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Helpful?
Thank bfeeny
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear bfeeny Thank you for choosing Sheraton name as your host and taking the time to share your experience with us. We are very happy to learn that your stay was a most pleasant one, and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our valued guest. We highly appreciate...

Reviewed 4 days ago NEWvia mobile

Let's start with the positives: the drinks are strong and the room seems good enough. Unfortunately that is about where the pros and with the Sheraton Bungavillas Check In: Upon check-in they would not even honor are written per night rate. They then tried to only give us a double bedroom despite the fact that it's not what we had...

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Helpful?
Thank Benjamin B
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Benjamin B Thank you for taking the time to share such a detailed overview of your stay through this mean. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. Please receive our apologies for falling short of your expectations. We have taken note in our opportunity areas kindly mentioned on your overview. Please...

Portland, United States
Reviewed 4 days ago NEW

We spent 5 days here and loved our time. We didn't do the all inclusive, so we could try a lot of restaurants in Downtown, which is about a mile walk south. I think it's much better to not do the "all inclusive". We don't do the timeshare speals either. You can take the city bus or taxi both are...

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Helpful?
Thank Andreas P
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Andreas P We thank you for taking the time to share your comments on Tripadvisor. It was a pleasure being your hosts during your recent gateway. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. Your feedback has been shared to the team as a motivation...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Beachfront
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Relish the sun, the ocean, the extended landscaping, the entire exhuberant nature of the tropic from your own Deluxe ocean view room or the unique Ocean Front Shertaon Club Level. A few steps away from traditional downtown and 4 miles from Vallarta's International Airport. Appreciate a peaceful afternoon stroll on renovated Malecon and savor the friendliness of the locals; admire the city's distinctive architecture with red-tiled roofs, lush tropical gardens, cobblestone streets and the Guadalupe church.Enjoy our fine cuisine restaurants and bars, shop a variety of clothing, silver and souvenirs in the boutiques, and relax in the SPA taking an unparalleled massage in our unique cabin's next to the ocean or immersed in lush gardens. ... more   less 

Additional Information about Sheraton Buganvilias Resort & Convention Center

Address: Boulevard Medina Ascencio 999 | Zona Hotelera las Glorias, Puerto Vallarta 48330, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $114 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Buganvilias Resort & Convention Center 4*
Number of rooms: 473
Reservation Options:
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Also Known As:
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Buganvilias Resort And Convention Center
Sheraton Puerto Vallarta
Puerto Vallarta Sheraton
Hotel Style:
#7 Business Hotel in Puerto Vallarta
#9 Top resorts Hotel in Puerto Vallarta
#15 Spa Hotel in Puerto Vallarta
#16 On the Beach Hotel in Puerto Vallarta
#16 Luxury Hotel in Puerto Vallarta
#26 Family Hotel in Puerto Vallarta
#30 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Buganvilias Resort & Convention Center staff and other travelers.
292 questions
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Questions? Get answers from Sheraton Buganvilias Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“can choose any room.they were all just fine”
 of 5 bubbles geralddressler, yesterday | Read review
“higher the floor better the view”
 of 5 bubbles 300joannr, yesterday | Read review
“ask for a balcony room -- floors 1-4”
 of 5 bubbles Solperros, 2 days ago | Read review
“All floors above 15 have ocean views.”
 of 5 bubbles 593charlenel, 2 days ago | Read review
“All rooms face the ocean so there are no bad room views.”
 of 5 bubbles 348andreasp, 4 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question