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Sheraton Buganvilias Resort & Convention Center

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Sheraton Buganvilias Resort & Convention Center
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2,875 Reviews from our TripAdvisor Community

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Showing 1,996: English reviews
New Fairfield, Connecticut
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

10 family members stayed here after a wedding. Resort was very nice, food was good and service was excellent. Wifi was expensive at 15$/day but free in the lobby. There were lots of activities for kids as well as adults. Parts of the resort were being refurbished, as this is off season. The beach is different from the Caribbean beaches.... More 

Helpful?
Thank Mwek
Bothell, Washington
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Sheraton standards but still family fell & owned, equals brand level service and amenities. Fabulous Sunday brunch. Best coconut shrimp anywhere! Wonderful pool areas. Two minutes to town by taxi. Fun Fiesta night.

Helpful?
Thank LLG712
Andrea C, Assistant Manager at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We look forward to welcoming you back soon!!! Warm regards, More 

Level Contributor
21 reviews
4 of 5 stars Reviewed 1 week ago

Good location, only 15-min drive from airport, another 15-min drive to old town center (Centro Romántico). Clean beach, two large pools, buffet offering 3 meals per day leaves no wish unfulfilled. Spacious, cool rooms with comfortable beds & numerous towels. Evening activities to keep everyone entertained - mariachis, folkloric dancers, handicraft markets. Families with small kids will be happy to... More 

Helpful?
Thank Minerva H
Andrea C, Assistant Manager at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear guest, Thank you for your preference! Your feedback is highly welcome as it is foundation for our improvement. Please receive our appreciation for your kind comments and we look forward to your next visit to the Sheraton Buganvilias Resort. Warm regards, More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Best resort i recommend if you stay here get all inclusive is worth it. My wife and my kids had a good time, every one in the resort so nice we had a question they help as or they take as and show as the place

Helpful?
Thank Edgar H
Andrea C, Assistant Manager at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We look forward to welcoming you back soon!!! Warm regards, More 

México
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

If you want to visit Vallarta's atractions this is the place to stay! You can walk to the malecon, restaurants and bar The hotel is good but old, clean and comfort. The buffet service is simple. Not many options of food. All the staff is friendly and helpful

Helpful?
Thank Duly R
Andrea C, Assistant Manager at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear guest, Thank you for your preference! Your feedback is highly welcome as it is foundation for our improvement. Please receive our appreciation for sharing your feelings with us. We look forward to your next visit to the Sheraton Buganvilias Resort so we can offer you the vacations you deserve. Warm regards More 

Paris, France
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed 1 week ago

I will never understand why great hotels like the Sheraton have to ruin their name and vacations with pushy time share salesmen. Upon arriving I was confronted with one such sales woman, who immediately took my key and would not give it back until I had sat down with her to hear all the great things about my "welcome package."... More 

Helpful?
1 Thank USExpatinfrance
Andrea C, Assistant Manager at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear guest, Thank you for expressing your opinion after your visit to the Sheraton Buganvilias Resort & Convention Center. With great concern, I learnt about your experience during your stay, we deeply regret your disconcert. We appreciate your insight. In regards to our sales staff, we will review our current customer service approach procedures and sales techniques to convene with... More 

Houston, Texas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 1 week ago

Horrible place. We had to stay for 1 night because our flight was delayed, the room was horrible, bugs on the bed, the pool over chlorinated and crowded, the bar full of children,buffet was bad, never coming back. There's much better options out there.

Helpful?
Thank j0hnj512
Andrea C, Assistant Manager at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear guest, Thank you for expressing your opinion after your visit to the Sheraton Buganvilias Resort & Convention Center. With great concern I learnt about the bad experience you had. Please accept our most sincere apologies for your dissatisfaction. Your feedback is the foundation for our continuous improvement and we hope we have a chance to receive you in the... More 

Level Contributor
4 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Had a nice time. The newly renovated rooms are very nice, but the windows are not sealed very well, so when it rained, half of the room got soaked. We ended up in a room that wasn't renovated, but, at least the windows were sealed and no water came in. The staff is very friendly. The food is simple and... More 

Helpful?
Thank Valjeanaz
Andrea C, Assistant Manager at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear guest, Thank you for staying with us! We work hard to make our guests happy and our staff will be delighted for your kind comments! Our Food & beverage department will receive your comments and take them in account to make sure we offer all of our guests the vacations they deserve. We appreciate your feedback and hope to... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed 8 nights at this resort and the service was excellent! Jesus is one of the bell boys and he was very attentive, pleasant and professional! It feels great to be nicely treated! The pools are large and the water is treated, but does not smell chlorine. The Internet connection is also fairly fast. We got free Internet in... More 

Helpful?
Thank Noely L
Andrea C, Assistant Manager at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear guest, Thank you for your preference! Your feedback is highly welcome as it is foundation for our improvement. Please receive our appreciation for sharing your feelings with us, and look forward to your next visit to the Sheraton Buganvilias Resort. Warm regards, More 

Chicago, Illinois, United States
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Our stay here was outstanding. Staff was very friendly, attentive, and helpful. When we called down about a malfunctioning hair dryer and bedroom tv remote, the staff seemed to be there before I hung up the phone. Location is excellent. Would definitely stay there again.

Helpful?
1 Thank Coach-Dana R
Andrea C, Asistente de Gerencia at Sheraton Buganvilias Resort & Convention Center, responded to this review
Google Translation

Estimada Coach Dana, Muchas gracias por alojarse con nosotros y por sus valiosas opiniones. Sus comentario son la base para... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Relish the sun, the ocean, the extended landscaping, the entire exhuberant nature of the tropic from your own Deluxe ocean view room or the unique Ocean Front Shertaon Club Level. A few steps away from traditional downtown and 4 miles from Vallarta's International Airport. Appreciate a peaceful afternoon stroll on renovated Malecon and savor the friendliness of the locals; admire the city's distinctive architecture with red-tiled roofs, lush tropical gardens, cobblestone streets and the Guadalupe church.Enjoy our fine cuisine restaurants and bars, shop a variety of clothing, silver and souvenirs in the boutiques, and relax in the SPA taking an unparalleled massage in our unique cabin's next to the ocean or immersed in lush gardens. ... more   less 

Additional Information about Sheraton Buganvilias Resort & Convention Center

Address: Boulevard Medina Ascencio 999 | Zona Hotelera las Glorias, Puerto Vallarta 48330, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $124 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Buganvilias Resort & Convention Center 4*
Number of rooms: 473
Reservation Options:
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Also Known As:
Sheraton Buganvilias Resort And Convention Center
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Puerto Vallarta
Puerto Vallarta Sheraton
Hotel Style:
#7 Business Hotel in Puerto Vallarta
#13 Top resorts Hotel in Puerto Vallarta
#16 Spa Hotel in Puerto Vallarta
#17 Luxury Hotel in Puerto Vallarta
#22 On the Beach Hotel in Puerto Vallarta
#26 Family Hotel in Puerto Vallarta
#30 Romantic Hotel in Puerto Vallarta
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