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Sheraton Buganvilias Resort & Convention Center

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Boulevard Francisco Medina Ascencio 999 Zona Hotelera las Glorias, Puerto Vallarta 48333 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2630)
360
Panoramas (60)
Videos (23)
Certificate of Excellence
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Buganvilias Resort & Convention Center
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 139 hotels in Puerto Vallarta
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Relish the sun, the ocean, the extended landscaping, the entire exhuberant nature of the tropic from your own Deluxe ocean view room or the unique Ocean Front Sheraton Club Level at Sheraton Buganvilias Resort & Convention Center. A few steps away from traditional downtown and 4 miles from Vallarta's International Airport, our resort in Puerto Vallarta, Mexico offers many opportnities to appreciate a peaceful afternoon stroll on renovated Malecon or enjoy easy travel on a business or leisure trip. Stay with us and savor the friendliness of the locals; admire the city's distinctive architecture with red-tiled roofs, lush tropical gardens, cobblestone streets and the Guadalupe church. Enjoy our fine cuisine restaurants and bars, shop a variety of clothing, silver and souvenirs in the boutiques, and relax in the SPA taking an unparalleled massage in our unique cabin's next to the ocean or immersed in lush gardens.
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Full view
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Game room
Babysitting
Valet parking
Paid wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Swimup bar
Poolside bar
Horseback riding
Tennis court
Walking tours
Video game console
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Highchairs available
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Complimentary toiletries
Safe
VIP room facilities
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Business
Languages Spoken
English, Spanish
Hotel links
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Location

Full view
78Somewhat walkable
Grade: 78 out of 100
19Restaurantswithin 0.3 miles
0Attractionswithin 0.3 miles
Contact
Boulevard Francisco Medina Ascencio 999 Zona Hotelera las Glorias, Puerto Vallarta 48333 Mexico
Name/address in local language
Getting there
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5,206Reviews466Q+A100Room tips
Traveler rating
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Popular mentions
michelleS2050XY wrote a review Jun 2020
Edmonton, Canada1 contribution
Food at the restuarants were terrible, the only food that was ok was room service and around the pool. Our flight didn't leave until later in the day and once you check out at 11:00 am if you want anything to eat or drink you had to pay for. Never have I had that happen in all of the other resorts I have been to. When you first check in you have no choice they pass you on to someone to sell you a timeshare. I enjoyed the service at the pool, bartenders were awesome!! I would never go to this resort again.
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Review collected in partnership with this hotel
Date of stay: January 2020
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Response from Rodolfo P, Gerente at Sheraton Buganvilias Resort & Convention Center
Responded 4 days ago
Dear michelleS2050XY, We truly regret hearing about your experience and that we did not met your expectations; we encourage our guests to provide us with their feedback in regards of our services during their stay in order for us to be able to offer them the best service. Thank you for sharing your views; it is our hope that you will not let such an isolated stay tarnish your perception of our hotel for good, and that you would accord us, at some point in the future, a renewed opportunity to reinstate ourselves in your good faith and show that we are worthy of your kind patronage. We also take this opportunity to thank you for your kind remarks about our Bartenders and the warm service you had from our staff at the pool. Best regards, Rodolfo Pacheco General Manager Sheraton Buganvilias Resort & Convention Center
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sbaryluk2020 wrote a review Jun 2020
1 contribution
Great staff, excellence service. Good selection of food, comfortable beds, very clean, within walking Distance of great restaurants, grocery store. Excellent as within walking distance to old PV and Malecon
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Review collected in partnership with this hotel
Date of stay: March 2020
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Response from RodolfPacheco, Gerente at Sheraton Buganvilias Resort & Convention Center
Responded 5 days ago
Dear sbaryluk2020, Thank you for taking the time to write and share your recent experience at Sheraton Buganvilias, we are happy that your stay was excellent and that you enjoyed our food selection, facilities and of course our very convenient location close to the Malecón. We truly appreciate your overview about our staff's service and hope we have the honor to be your hosts for your next visit to Puerto Vallarta. Best regards, Rodolfo Pacheco General Manager Sheraton Buganvilias Resort & Convention Center
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William S wrote a review Jun 2020
Seattle, Washington6 contributions
We stayed here for a week and had a great time. Being newt opened during COVID, I was very impressed with their procedures and sanitation measures in place. All staff was great! The rooms and beds were very comfortable and spacious. Myly was our poolside bartender most the time and she was awesome! Be back soon!
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Date of stay: June 2020Trip type: Traveled as a couple
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Response from RodolfPacheco, Manager at Sheraton Buganvilias Resort & Convention Center
Responded 6 days ago
Dear Maps725474, We would like to thank you for choosing our resort as your host in Puerto Vallarta. It´s a pleasure to know that you felt comfortable with our procedures and sanitation measures. It´s good to read that you really enjoyed our facilities and the staff service. Myly have strived to deliver the most memorable experience to you. Be sure, we have shared your comment with her as a motivation to keep up with the amazing work. We look forward for your next visit. Best regards, Rodolfo Pacheco General Manager Sheraton Buganvilias Resort & Convention Center
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Deb F wrote a review Jun 2020
Boston1 contribution
I have visited Puerto Vallarta 32 times staying for the month of February (31 with my Husband before he passed) with 98% having been at the Sheraton Buganvilias! Each return visit I am welcomed back by the wonderful staff (many of whom I've know for many years) as if I am family! It is a wonderful location and I am able to walk into town & feel very safe as well as walk to the Marina! Lulu, the Concierge is extremely professional,very knowledgeable, & most helpful as a many year employee of the Sheraton! The Sheraton will continue to be my choice of where to stay while in Puerto Vallarta as I hope to return in 2021 & meet up with the many friends I have made and return yearly as well!
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Review collected in partnership with this hotel
Date of stay: February 2020
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Response from RodolfPacheco, Manager at Sheraton Buganvilias Resort & Convention Center
Responded 1 week ago
Dear Deb F, Thanks for your preference over these years. We are very happy to learn that you are a repeat visitor and that your stay is always a pleasant one, welcomed by our wonderful staff. We are delighted that you’ve enjoyed our location and staff service. Lulu and everyone on our team have the commitment to offer you truly remarkable experiences. Your comments will serve as an inspiration to continue working with passion, ensuring our valued guests have an enjoyable and memorable experience with us. Many thanks for your preference. We look forward to have the pleasure of having your next visit very soon. Best regards, Rodolfo Pacheco General Manager Sheraton Buganvilias Resort & Convention Center
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B7840ZScharlesm wrote a review Jun 2020
43 contributions15 helpful votes
A large resort with a lot of amenities. Very good restaurants with a menu selections that would work for most everyone. The rooms are clean and very nice, many with great ocean view. Good location as it is not very far to downtown Puerto Vallarta. Grocery stores nearby. Taxis service is reasonable and bus service is very inexpensive. This was the second time we stayed there and will stay there again.
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Review collected in partnership with this hotel
Date of stay: February 2020
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Response from RodolfPacheco, Manager at Sheraton Buganvilias Resort & Convention Center
Responded 1 week ago
Dear B7840ZScharlesm, On behalf of the staff and Management of our resort we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts in Puerto Vallarta. We are very happy to learn that you were satisfied with our amenities and food service and facilities, as well as with the view of the room and the location of our property. We appreciate your comments and look forward your next time with us. Best regards, Rodolfo Pacheco General Manager Sheraton Buganvilias Resort & Convention Center
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Previous
PRICE RANGE
$118 - $362 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton buganvilias hotel puerto vallarta, sheraton buganvilias resort and convention center, sheraton puerto vallarta, puerto vallarta sheraton
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
473
Payments made by partners impact the order of prices displayed and, for featured or sponsored sort orders, partners’ payments may also influence the order of the accommodations listed.
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Frequently Asked Questions about Sheraton Buganvilias Resort & Convention Center
What are some of the property amenities at Sheraton Buganvilias Resort & Convention Center?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Sheraton Buganvilias Resort & Convention Center?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Buganvilias Resort & Convention Center?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sheraton Buganvilias Resort & Convention Center?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sheraton Buganvilias Resort & Convention Center?
Conveniently located restaurants include Gaviotas, El Patron, and UMAI.
Are there opportunities to exercise at Sheraton Buganvilias Resort & Convention Center?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Sheraton Buganvilias Resort & Convention Center have an airport shuttle?
Yes, Sheraton Buganvilias Resort & Convention Center offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Sheraton Buganvilias Resort & Convention Center located near the city center?
Yes, it is 0.8 miles away from the center of Puerto Vallarta.
Are any cleaning services offered at Sheraton Buganvilias Resort & Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Buganvilias Resort & Convention Center offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Buganvilias Resort & Convention Center?
The staff speaks multiple languages, including English and Spanish.