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Zona Hotelera Sur, Km. 11,5, Puerto Vallarta 48300 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Barcelo Puerto Vallarta
Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#43 of 151 hotels in Puerto Vallarta
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Barceló Puerto Vallarta (formerly Barceló La Jolla de Mismaloya) in Puerto Vallarta, is an elegant, all-inclusive Mexican-style resort. It offers 316 completely renovated and comfortable suites with excellent service, leisure, history, beautiful scenery, exuberant flora and privacy.Relax after a hard day’s work in the hotel spa, catch some rays at one of the hotel pools or take time out to practice your favourite water sport.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Parking
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fitness classes
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Head massage
Massage
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Languages Spoken
Spanish
Location
Full view
54Somewhat walkable
Grade: 54 out of 100
42Restaurantswithin 5 miles
11Attractionswithin 5 miles
Contact
Zona Hotelera Sur, Km. 11,5, Puerto Vallarta 48300 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $21/day
7382Reviews610Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
Stayed here for 3 days/3 nights. Entire place was painted pink for upcoming television filming 🤦🏼♂️ Room keeping poor, pizza chef AWESOME, most bar tenders agreeable and hard-working. Making dinner reservations poor, not great food. Won’t go back for the price.
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Date of stay: August 2021Trip type: Traveled with friends
1 Helpful vote
Helpful
Response from Laura Ramos, General Manager at Barcelo Puerto Vallarta
Responded 5 days ago
Dear Bryan, We really appreciate the time you spent to share your experience with us. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Thank you for mentioning the areas that were to your liking like the service provided by our bartenders and the exquisite pizza prepared by our chef, since we understand the importance of these aspects in the stays of our guests. On other hand we assure you that we will take into serious consideration all your comments and suggestions regarding our facilities and whole dining experience in order to improve the vacation experience. Likewise, we would like to mention that remodelations to our property, like the pink color from building, are temporary, since we are hosting a film project, sorry for the inconveniences this may caused during your stay. Thank you for your visit and constructive feedback, we hope that you had a nice journey back home and to have the pleasure of serving you again ensuring you in advance of our best intentions at all times. Cordially, Laura Ramos | General Manager
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Hotel's Favorite
Our 2 favorite wait staff, Oscar for Breakfast and Lunch and Cesar for dinner. Oscar was always that smiling face with amazing service, who not only remembered our names but remembered us from our stay here 3 years ago. Cesar made me feel at home every evening for dinner. His service is top notch and he was kind enough to help me with my Spanish, teaching me new words or phrases every evening. The two of them helped make our stay her amazing. They made us feel like we were family.
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Date of stay: July 2021Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Laura Ramos, Director General at Barcelo Puerto Vallarta
Responded Jul 29, 2021
Dear Danny, Firstly we would like to thank you for choosing our Barceló Puerto Vallarta Hotel once again for your holidays and for sharing this wonderful review of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes. We also appreciate your kind words for the service provided by Oscar and César, their kindness and helpfulness are undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards, Laura Ramos | General Manager
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We love Barcelo and Caesar was the best man for dinner service on our first night- he was very attentive and professional. Thank you thank you amigo. Yeeeewwwww! Mexican buffet dinner was good, nice selection
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Date of stay: September 2021Trip type: Traveled with family
Helpful
Response from Laura Ramos, General Manager at Barcelo Puerto Vallarta
Responded 1 week ago
Dear Justyn, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We also appreciate your kind words on the excellent service provided by Cesar, his kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate him all on your behalf for his contribution to your wellbeing whilst staying among us. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Laura Ramos | Gerente General
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Great location and layout of hotel. Staff polite and friendly minus the POOL BAR STAFF ON SUNDAY. Room was great and clean with a perfect view considering I got caught in Hurricane Nore August 28, 2021. My only regret was the quality of food at the hotel. it was Blah and not a big selection that goes together.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Laura Ramos, General Manager at Barcelo Puerto Vallarta
Responded 2 weeks ago
Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. It is a pleasure for us to read that despite the weather due the hurricane we experienced during your stay, you enjoyed our unbeatable location and that we met your expectations regarding the service service provided by our staff, cleanliness and comfort of the room. On the other hand, we were very saddened to read your disappointment with the dining expériences, at Barceló we know that meals are an important aspect of our guests' overall holiday expérience therefore we will make sure to take your comments into account to improve in this aspect of our services. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards, Laura Ramos | General Manager
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Average resort recently repainted with pepto bismol pink. The color of the building was am eye sore. We also had water leakage problem in both bathrooms in our room was never addressed. They had no entertainment or board games. Food was mediocre. The best thing was their premier lounge and staff Marco Garcia, Iveth Garcia David Rodriguez and Oscar were the best. They attended to my son's food allergy needs and were superb. The pools were nice as well. I think what they have going is their staff so hopefully they are compensating them well.
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Date of stay: August 2021Trip type: Traveled with family
1 Helpful vote
Helpful
Response from Laura Ramos, General Manager at Barcelo Puerto Vallarta
Responded 2 weeks ago
Dear guest, We thank you for your insights following your recent visit. We always look for ways to improve and all your comments are crucial to our future success. Thank you for mentioning the areas that were to your liking like the Premium Level Lounge and service provided by our staff since we understand the importance of these aspects in the stays of our guests. On other hand we assure you that we will take into serious consideration all your comments regarding the dining experience, entertainment and on the technical problems you experienced in your room, in order to improve the vacation experience. Likewise, we would like to take the opportunity to mention that remodelations to our property, like the pink color from building, are temporary, since we are hosting a film project, sorry for the inconveniences this may caused. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Cordially, Luara Ramos
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PRICE RANGE
$171 - $469 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la jolla mismaloya, barcelo la jolla de mismaloya puerto vallarta, la jolla puerto vallarta, barcelo puerto vallarta, puerto vallarta la jolla de mismaloya, barcelo de mismaloya, barcelo mismaloya puerto vallarta, barcelo la jolla mismaloya
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
316
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Claim Your Listing Frequently Asked Questions about Barcelo Puerto Vallarta
Which popular attractions are close to Barcelo Puerto Vallarta?
Nearby attractions include Vallarta Botanical Gardens (4.6 miles), Playa Las Gemelas (1.7 miles), and Los Arcos de Mismaloya (0.9 miles).
What are some of the property amenities at Barcelo Puerto Vallarta?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Barcelo Puerto Vallarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Barcelo Puerto Vallarta?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Barcelo Puerto Vallarta?
Yes, free parking is available to guests.
What are some restaurants close to Barcelo Puerto Vallarta?
Conveniently located restaurants include Hiroshi, El Jacalito, and Le Kliff.
Are there opportunities to exercise at Barcelo Puerto Vallarta?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Barcelo Puerto Vallarta have an airport shuttle?
Yes, Barcelo Puerto Vallarta offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Barcelo Puerto Vallarta?
Yes, dry cleaning and laundry service are offered to guests.
Does Barcelo Puerto Vallarta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Barcelo Puerto Vallarta?
Many travelers enjoy visiting Parroquia de San Miguel Arcangel Church (9.5 miles).