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Barcelo Puerto Vallarta

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Barcelo Puerto Vallarta
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4,136 Reviews from our TripAdvisor Community

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Reviewed 3 days ago NEWvia mobile

This is a beautiful and much more authentically Mexican resort than those closer to the airport. The setting is gorgeous and the family rooms with two bedrooms and bathrooms are a huge plus for this resort. I soooooo wanted to love this place, but, there are a few really big problems. The food was just not what I expected. We...

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Helpful?
5Thank Melissa S
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Melissa Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We sincerely thank you for mentioning those areas that were to your liking, as well for mentioning those in which we still have opportunity for improvement, I assure you that we will be...

Calgary, Canada
Reviewed 3 days ago NEW

Unfortunately this was not a great trip for my family and friends... 17 of us travelled from Calgary and after day 2 (Mar 11th) people started becoming very ill with vomiting, diarreah, chills, dizziness, headaches, body aches, etc.. 10 of 17 of us had whatever it was and the only common denominator was the buffet and common areas. We also...

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Helpful?
5Thank TravellynZ
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Guest We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We also appreciated for mention the positive areas you have found as our friendly staff and of course our restaurants a la carte. On...

Andover, Minnesota
Reviewed 3 days ago NEW

My first impression should have been a good indicator of this trip. We arrived to our room and I was very disappointed in the cleanliness (or lack there of.) While the rest of the hotel seems to be cleaned very thoroughly, our room definitely was not. Our entire family became extremely sick on the 3rd day. I went to the...

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Helpful?
5Thank Reganne0827
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Guest Although we sincerely regret reading that your stay at our Barceló XXX fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. Please be assured...

Omaha, Nebraska
Reviewed 3 days ago NEW

9 of us stayed at this Barcelo property in Puerto Vallarta. All of us got sick, some worse than others. I've read reviews about this and it seems like people have been getting sick at this property for years. My husband is is physically fit was in our room for almost 4 days from sickness. He couldn't eat the food...

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Helpful?
5Thank jacqiessis
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Guest We were very disappointed to read your experience during your stay in our Barceló Puerto Vallarta hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. About the health of your group I really sorry about that but I can assure you that...

Berwyn Heights, Maryland, United States
Reviewed 4 days ago NEWvia mobile

Overall, we love this place. It's our first time and we heard the property was "average". Not so. The standard rooms are well appointed. The deluxe rooms are just that. The staff is very friendly. The food up to this point has been very good (maybe a little more spicy) and although about 10 miles south of DT Puerto Vallarta,...

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Helpful?
2Thank Tim T
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Tim We would like to thank you for your preference in selecting our Barceló Puerto Vallarta hotel for your holidays, as well for taking the time to tell us about your recent experience among us. In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed...

Abbotsford
Reviewed 4 days ago NEW

Positive: beautiful location with nice sandy beach and comfortable rooms. We upgraded to a 2-bedroom, 2 bathroom for family of 4 which included wifi and unlimited meals at the reservation restaurants. Italian restaurant was excellent. Beds were comfortable and rooms very nice. Pools were great and weather was awesome. Not so good: Bug bites - day 2 we were covered...

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Helpful?
3Thank Jackie H
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Guest Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We really appreciated to mention the areas that were to your liking as our beautiful location, comfortable Suites, food at the Italian Restaurant and of course our beautiful Suites. On other hand regarding...

Greensburg, Indiana
Reviewed 5 days ago NEW

I'll just list the pros and cons Cons: Bug bites showed up on day 2, started itching on day 3, and are still itching a month later. Drink service at the pool bar was the slowest I've ever soon. Only 1 bartender at all times and one person walking around taking orders to those in chairs so you can only...

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Helpful?
5Thank Rachel H
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Rachel, The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review. Thank you for pointing out all the positive aspects you have found as our Suites, Beds, Bathrooms and of course our daily entertainment. On other hand I am truly sorry about all the issues...

BC
Reviewed 5 days ago NEW

Well I really do some research to in sure I know what to expect on a vacation and it was just as I thought. We asked for a better room and we received a 7th floor room with a great view. Room was real nice clean, comfortable large, with two flat screen TVs and a huge shower in the bath....

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Helpful?
1Thank vANislanderBc
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Guest First and foremost we would like to thank you for choosing our Barceló Puerto Vallarta hotel for your visit and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths...

Meridian, Idaho
Reviewed 5 days ago NEW

Had a nice trip at the Barcelo.rooms are big and views from every room at the resort. Food at the resort is very good and The à la cart restaurants are good to . The beach is small but you can go down the Waze and get a massage for $20 and you can book fishing and snorkeling excursions off...

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Helpful?
1Thank Db67498
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Guest I am delighted to know about the great time you had in our lovely hotel. One of our goals is make our guests go back home with the desire to come back and enjoy of this paradise again. Barceló Puerto Vallarta is always willing to go the extra mile to exceed our guest´s expectations and your sincerity about...

Fort Collins, Colorado
Reviewed 5 days ago NEWvia mobile

Is fantastic and the grounds and amenities are pretty good. The staff is friendly and works really really hard. The events and activities for ferret best. The food was mediocre and the fancy restaurants were hard to get into. The regular and reservation restaurants are also very best. The biggest disappointment was that my entire family had food poisoning has...

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Helpful?
5Thank JJSuperStar
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Guest First than all, I would like to say that I appreciate the time you took to share with us your experience. I want to you let you know that it is very disappointing to us to read we didn't meet our goal with you about fulfill your expectations. Regarding the situation about the health of your family I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Barceló Puerto Vallarta***** (formerly Barceló La Jolla de Mismaloya) in Puerto Vallarta, is an elegant, all-inclusive Mexican-style resort. It offers 316 completely renovated and comfortable suites with excellent service, leisure, history, beautiful scenery, exuberant flora and privacy.Relax after a hard day’s work in the hotel spa, catch some rays at one of the hotel pools or take time out to practice your favourite water sport. ... more   less 

Additional Information about Barcelo Puerto Vallarta

Address: Zona Hotelera Sur Km. 11.5, Puerto Vallarta 48294, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $167 - $525 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Puerto Vallarta 4*
Number of rooms: 316
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, BookIt.com, Despegar.com, Priceline, Barcelo and Jetsetter so you can book your Barcelo Puerto Vallarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
La Jolla Mismaloya
Barcelo La Jolla De Mismaloya Puerto Vallarta
La Jolla Puerto Vallarta
Puerto Vallarta La Jolla De Mismaloya
Barcelo De Mismaloya
Barcelo Mismaloya Puerto Vallarta
Barcelo La Jolla Mismaloya
Hotel Style:
#13 Top resorts Hotel in Puerto Vallarta
#18 Spa Hotel in Puerto Vallarta
#20 Luxury Hotel in Puerto Vallarta
#25 On the Beach Hotel in Puerto Vallarta
#27 Romantic Hotel in Puerto Vallarta
#29 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from Barcelo Puerto Vallarta staff and other travelers.
325 questions
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Questions? Get answers from Barcelo Puerto Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“HIgher up the better, balconies were really nice!”
 of 5 bubbles T2423PErachelh, 5 days ago | Read review
“Higher up better view”
 of 5 bubbles vANislanderBc, 5 days ago | Read review
“They have rooms with two bedrooms and two baths which is perfect if you need your privacy”
 of 5 bubbles Db67498, 5 days ago | Read review
“All the rooms have great views of the pools and ocean but the higher, the better.”
 of 5 bubbles A9613BCcarlosm, 1 week ago | Read review
“All rooms have ocean view.”
 of 5 bubbles blackb123, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question