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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 03/10/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Barceló Puerto Vallarta
Updated 03/10/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#38 of 159 in Puerto Vallarta
Location
4.1
Cleanliness
4.4
Service
4.2
Value
4.0
GreenLeaders Gold level
Barceló Puerto Vallarta (formerly Barceló La Jolla de Mismaloya) in Puerto Vallarta, is an elegant, all-inclusive Mexican-style resort. It offers 316 completely renovated and comfortable suites with excellent service, leisure, history, beautiful scenery, exuberant flora and privacy.Relax after a hard day’s work in the hotel spa, catch some rays at one of the hotel pools or take time out to practice your favourite water sport.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Secured parking
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fitness classes
Restaurant
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Game room
Tennis court
Water sport equipment rentals
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Board games / puzzles
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
ATM on site
24-hour front desk
Private check-in / check-out
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Languages Spoken
English, Spanish
Location
Full view
56Somewhat walkable
Grade: 56 out of 100
13Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
Contact
Zona Hotelera Sur, Km. 11,5, Puerto Vallarta 48300 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $34/day
7726Reviews646Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
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Most Recent
We absolutely loved our stay at Barcelo Puerto Vallarta. The resort is beautiful, clean, with plenty to do. We went for a surprise wedding vowel renewal that I was in charge of planning. I worked with Yessica Moran, the events coordinator at the resort for months prior to our arrival. She was very helpful from start to finish! Answered all my questions promptly and accommodated all my request for this special event. All other hotel staff were just as amazing. Please tip any and every person you encounter there. They work tirelessly to make your stay a great experience. The only reason I’m not rating 5 stars is due to the quality of the food. We were not at all satisfied with the food. Breakfast buffet was ok. I recommend going down to Malicon to eat, it’s delicious!
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Date of stay: June 2022Trip type: Traveled
Helpful
Hotel's Favorite
We booked this hotel last minute for a 4-day weekend. After a bit of a rough start at the PVR airport, we were instantly relaxed when arriving at the hotel. Everyone here has been accomodating and friendly. The resort and beach are a bit smaller than we are used to so I don't know that I would want to stay for an extended period of time but it was absolutely perfect for the weekend. Even though our room was towards the back with an obstructed ocean view, we were clearly able to hear the waves from our room, which is something that isn't possible in bigger resorts. Beware the bugs! We were eaten alive by what we assume are no see ums at breakfast our first morning. The gift shop has a bug spray that the locals use and we haven't been bothered by the bugs since
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Date of stay: February 2021Trip type: Traveled
6 Helpful votes
Helpful
Response from Laura Ramos, Director General at Barceló Puerto Vallarta
Responded Feb 16, 2021
Dear Tricia, We would like to thank you for your visit and for sharing this great review of your recent stay, it is indeed very rewarding to know that you had a relaxing weekend among us. Likewise, it is a pleasure for us to read that we have managed to met your expectations in regards to hospitality and service delivered and we will not fail to pass your comments to the whole team for their contribution for your wellbeing. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Laura Ramos | General Manager
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We just came back from a week at this hotel. Overall the hotel was very nice and a beautiful location nestled in the mountainous jungle. We are an average family that goes to an all inclusive every 3-4 years, usually on the Playa del Carmen side, but with the seaweed issues, we visited the other side this year. Here are my Hits and misses for this resort. Hits: Large and nice rooms AC worked fantastic Beautiful location Wonderful small beach 2 nice large pools (very warm though) Resort was the perfect size, not to big, not to small) Great beds Misses: THE FOOD!!! It sucked. The buffet was a monotonous servings of Mexican type dishes that were OK at best. The snack bar was terrible, the pizza was brutal to eat and the burgers looked a little shaky at best. The taco bar was pretty good. One day I watched the pizza guy making the crusts by hand, which were terrible, and the hundreds of flies flying around the sticky dough and topping made me feel a little sick inside. The stand alone restaurants were not much better. If this place could up their food quality, it could be a real diamond in the rough. This is the first all inclusive, that the family and myself went home hungry, what does that tell you?…
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Helpful
+1
Great family holiday. We will definitely be back when visiting Puerto Vallarta. Large spacious family suites with balcony and excellent views (we booked premium). Wonderful location on Mismaloya beach with lots of activity with boats going in and out and local vibe. Wonderful calm clear ocean swimming area. Food and drink great for standard all-inclusive.
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Date of stay: June 2022Trip type: Traveled
Room Tip: Bring a positive attitude and you’ll have a great time.
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Helpful
Response from Luis Avelar , General Manager at Barceló Puerto Vallarta
Responded 2 days ago
Dear guest, We appreciate your kind comments on your recent stay among us, we are really happy to know that you had a pleasant stay and that we were able to meet most of your expectations. It is a pleasure for us to had you with us, we hope to see you soon back in this your home Barceló Puerto Vallarta. Cordially, Guest service.
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+1
Very pretty place, the employees were very attentive, especially the buffet people, C Martinez was very nice waiter. Very clean place. The only thing I recommended to the management is to do a outdoor entertainment. Other than that nice hotel.
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from Luis Avelar , General Manager at Barceló Puerto Vallarta
Responded 4 days ago
Dear Elsy, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló Puerto Vallarta we always strive to exceed guests' expectations, therefore all your comments will help our teams reaching that goal. Likewise, we are delighted that you enjoyed your stay, as the entire team works very hard to ensure that we provide a high quality service and the best vacation experience in every aspect. On the other hand, we have taken important note on your comments regarding the outdoor entertainment, we will ensure that the necessary corrective measures are taken in order to ensure the total satisfaction of our guests. Thank you once again for making us your choice hotel and for your constructive criticism, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Cordially,
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The entire staff at Barcelo PV were all wonderful and accommodating. Our room was on the 3rd floor and had nice views and was extremely spacious. Very comfortable beds! The resort grounds were kept immaculate, and all the pools were refreshing and beautiful. Food for an all inclusive was hit or miss, similar to most all inclusive resorts. Kyoto restaurant was awesome! This location is gorgeous and a nice drive from central PV. The beach is a little on the smaller side, and not the most swimmable but still not too bad. $20 massages just a quick stroll down the beach, take advantage! Taxi ride to PV is about $15 US dollars so very easy to go into town. Even though the resort is a little older, I found it to be very authentic and beautiful. Lots of tours and excursions to do from the beach at the resort as well. I would absolutely stay here again!…
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Date of stay: June 2022
Value
Service
Sleep Quality
Helpful
Response from Luis Avelar , General Manager at Barceló Puerto Vallarta
Responded 6 days ago
Dear Jenna, Firstly we would like to thank you for choosing our Barceló Puerto Vallarta hotel for your holidays and for the review you shared, all of your kind words about your stay with us are great to hear. We are delighted to know that we were able to meet your expectations in most of our services since is our main goal to offer the best vacation experience in every aspect, on the other hand, we assure you that we will take your comments regarding the food very seriously, in order to ensure the total satisfaction of our guests. Thank you once again for making us your choice hotel and for your constructive criticism, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Cordially, Guest service.
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+1
Okie dokie. We spent around 450MXN for a cab for the three of us to get here. That's cheaper than transfers and more convenient than an Uber. Ride was about an hour with traffic and construction, so plan for that on your return ride. We upgraded to Superior but had to check in up front. No big deal, they have a special line and it was about 5min including some champagne for the family. We got the Superior Suite Deluxe and it was more room than we needed. There is a living room and then the main room, we never used the living room but if this was football season, I could see myself using it. Our room was on the top floor and all views from each on is great. The room is pretty well stocked and they have 24hr *free room service that will bring you almost anything you might need. (Again, a premium level perk.) We eventually made it to the premium lounge and immediately booked our dinners, super easy and unlimited. The beach... simply awesome. Clean, not huge but not crowded ever. There is a resort side and then a little beach village for day tours. Lots of vendors down there and some good cheap Mexican food! Beach service was always available and drinks don't stop until you want them to. The cons... The pool is very warm and always bustling with music, activities and people. It is not bad, but definately not a relaxing pool, more of a pool party complex. While the beach is beautiful with clear cool blue water, the pool is surely the hot spot here. The food is "OK." Nothing spectacular here and some of the places can be slow to serve you during busy hours. Pros.. With the upgrade, you feel like you paid for something. The lounge is nice with great staff and they are always ready to help with anything. Again, Superior level, every bar and even beach service has top shelf drinks everywhere. I have seen many resorts that only have "the good stuff" at select bars. Here, it is everywhere. Grey Goose or even a rusty nail can be served from the lobby bar all the way to the beach. Did i mention the beach was awesome. No need to reserve chairs or any of that, plenty of room and the water is clean, cool, and no sea grass, wrong ocean. I am a Carribean junky and I was so happy to not see a spec of Sargassum. We booked a snorkel tour for 3 for $60 on the beach and it was excellent. Short boat ride and you do your thing. Back in about 90min. Perfect, hate wasting long days on tours. The wifi is shotty so be prepared to burn your own data if you plan on working, VZW is fast but has data caps depending on your international roaming plan. Tips.... tip! A dollar here and there will gain the loyalty of some of the staff and you will find yourself not waiting long for anything and also staff looking for you to keep your drinks topped off. Bring a phone everywhere. This is something everyone does anyway but all the menus at the restaurants use QR codes and you have to download the menus to see them. Think this was a COVID thing, but they do not have actual menus anywhere. The places down the beach are not part of the resort, everything is in MXN and cash only, know your exchange rates. Our trip was short but great. I am not sure I would spend weeks here, but a nice 4-7 day mixing in some tours and whatnot would be cool. With the upgrade, you get a free tour of Puerto Vallarte, albeit, we didn't do that. My last favorite thing! Not a single time share anything, anywhere! Spend the money on the upgrade and you get the absolute best of everything they have to offer. …
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Date of stay: June 2022Trip type: Traveled
Room Tip: Used the VIP services in the airport to book our cab. We were not VIP but they are more than...
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1 Helpful vote
Helpful
Response from Luis Avelar , General Manager at Barceló Puerto Vallarta
Responded 1 week ago
Dear guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. It is a pleasure for us to know that we were able to meet your expectations in most of our services, on the other hand, we have taken important note on all your constructive comments, we will ensure that the necessary corrective measures are taken in order to ensure the total satisfaction of our guests. Thank you again for your visit and constructive criticism, our primary goal is to assure our guests feel comfortable and fully enjoy their visits. We certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Cordially, Guest service.
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we had a wonderful birthday week - the resort is beautiful and relaxing, good food, clean premises and spacious rooms, the spa services were exceptional. We had excellent service in the premium lounge from Montserrat and Edgar - they even made a dinner reservation off property and sent a cake for my special day! Love this place and the service!
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Date of stay: May 2022
Location
Cleanliness
Service
Room Tip: Premium Suites are worth the cost
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Helpful
Response from Luis Avelar , General Manager at Barceló Puerto Vallarta
Responded 1 week ago
Dear guest, First of all, we thank you for choosing our Barceló Puerto Vallarta for your birthday week. We take a lot of pleasure in making each of our guests' visits "fantastic", especially when it comes to special occasions. We are delighted that you enjoyed your stay, as the entire team works very hard to ensure that we provide a high quality service and the best vacation experience in every aspect. We will definitely congratulate Edgar and Montserrat on your behalf for their contribution to your wellbeing whilst staying among us. Once again we thank you for these wonderful comments, it has been a pleasure for us to read and we look forward to serving you again soon. Cordially, Guest service.
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+1
The resort was wonderful. The staff did a great job in keeping the resort extremely clean. They went above and beyond to make our stay enjoyably. The bartenders kept the drinks flowing. The food at all of the restaurants was above aberration for an all inclusive. In spite of the reviews that were less than positive there really was nothing bad to say.
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Date of stay: June 2022Trip type: Traveled
Room Tip: The only tip I have is to relax and enjoy your stay.
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Helpful
Response from Luis Avelar , General Manager at Barceló Puerto Vallarta
Responded 1 week ago
Dear guest, Thank you for sharing this review of your recent stay at Barceló Puerto Vallarta. We are delighted that you enjoyed your stay, as the entire team works very hard to ensure that we provide a high quality service and the best vacation experience in every aspect. Once again we thank you for these wonderful comments, it has been a pleasure for us to read and we look forward to serving you again soon. Cordially, Guest service.
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Arrived on a Tuesday afternoon and greeted by Mario Lopez and Humberto, wonderful bellmen. Proceeded to check in with Gabriela Garcia, very informative and welcoming. The room was spacious with 2 room ,2 bathrooms and a great ocean view! We were on the 7th floor, one of the premier level floors, well worth paying for. Enjoyed the premier lounge, staffed by Laura Fuerte ,who helped make my restraurant reservations, and Monserat, 2 wonderful ladies. Nice lunch at the snack bar, with its great view and service from Rosa Palomera. The buffet was a hit and miss, but great staff, especially Ingrid and Veronica.
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Date of stay: June 2022
Value
Rooms
Service
Room Tip: Pay for Premier Level and enjoy better room views and restruant reservations
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Helpful
Response from Luis Avelar , General Manager at Barceló Puerto Vallarta
Responded 1 week ago
Dear Michelle, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. Likewise, we are really happy to know that you had a pleasant stay and that we were able to meet all your expectations. will not fail to pass your comments to those team members whom you have personally mentioned, for their contribution to your wellbeing whilst staying among us. On the other hand, we assure you that we will take your comments regarding the food in the buffet very seriously, in order to ensure the total satisfaction of our guests. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Cordially, Guest service.
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PRICE RANGE
$165 - $324 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la jolla mismaloya, barcelo la jolla de mismaloya puerto vallarta, la jolla puerto vallarta, barcelo puerto vallarta, puerto vallarta la jolla de mismaloya, barcelo de mismaloya, barcelo mismaloya puerto vallarta, barcelo la jolla mismaloya
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
316
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Claim Your Listing Frequently Asked Questions about Barceló Puerto Vallarta
Which popular attractions are close to Barceló Puerto Vallarta?
Nearby attractions include Zoologico de Vallarta (0.5 miles), Playa Mismaloya (0.1 miles), and Jazz In The Jungle (0.09 miles).
What are some of the property amenities at Barceló Puerto Vallarta?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Barceló Puerto Vallarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Barceló Puerto Vallarta?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Barceló Puerto Vallarta?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Barceló Puerto Vallarta?
Conveniently located restaurants include La Choza My Tony, El Jacalito, and El Patio del Cuale.
Are there opportunities to exercise at Barceló Puerto Vallarta?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Barceló Puerto Vallarta have airport transportation?
Yes, Barceló Puerto Vallarta offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Barceló Puerto Vallarta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Barceló Puerto Vallarta?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Barceló Puerto Vallarta?
Many travelers enjoy visiting Parroquia de San Miguel Arcangel Church (9.5 miles).