Barcelo Puerto Vallarta
7,216 reviews
#32 of 145 Hotels in Puerto Vallarta
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Zona Hotelera Sur, Km. 11,5, Puerto Vallarta 48300 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$212
Free cancellation until 01/24/21
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$234
$168
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Free cancellation until 01/24/21
Reserve now, pay at stay
Hotels.com$200
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Full view
View all photos (4,874)4,874
Room & Suite (1033)
Pool & Beach (1010)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Barcelo Puerto Vallarta
Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#32 of 145 hotels in Puerto Vallarta
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Barceló Puerto Vallarta***** (formerly Barceló La Jolla de Mismaloya) in Puerto Vallarta, is an elegant, all-inclusive Mexican-style resort. It offers 316 completely renovated and comfortable suites with excellent service, leisure, history, beautiful scenery, exuberant flora and privacy.Relax after a hard day’s work in the hotel spa, catch some rays at one of the hotel pools or take time out to practice your favourite water sport.
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Full view
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Parking
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Head massage
Massage
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Green
Languages Spoken
Spanish
Location
Full view
53Somewhat walkable
Grade: 53 out of 100
32Restaurantswithin 5 miles
10Attractionswithin 5 miles
Contact
Zona Hotelera Sur, Km. 11,5, Puerto Vallarta 48300 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $15/day
7,216Reviews582Q+A100Room tips
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Popular mentions
The staff is all friendly and professional. The food is plentiful and better than expected for an all-inclusive. The hot tubs are hot and large. The resort is surrounded by luscious mountains and small nearby towns and beaches. An easy drive into the heart of Puerto Vallarta. All rooms seem to have great views and an outdoor balcony.
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Date of stay: January 2021Trip type: Traveled as a couple
Helpful
We had been to Barcelo PV last year and with all the uncertainty around us, chose to go back to a place we knew well. The people of Barcelo PV did not disappoint! Once again we were happily greeted and remembered by our friend, Cesar Lopez who always met us with the biggest smiles and friendly conversations. In the morning we met Geovani who took care of us every single day for breakfast and most lunches. He knew our drink preferences and was very quick to accomodate whenever possible. Our first day we were eager to try the Crepes again as they had been so wonderful the previous year, but due to Covid the station was not up and running. Geovani found a cook who was willing to make them to order for us the next day! A couple days later, the station was up and running again as more people had asked about it. Barcelo saw a need and filled it! We were also extremely grateful for our bartender Edgar. He kept the drinks full and was always up for a conversation! Covid was unfortunately a factor here and we saw it mostly in the food aspect of things. The selection was a lot more limited. While that was dissapointing, we all knew it was a result of Covid not allowing for as many staff to be availble for everything. We have no doubt that Barcelo will flip that switch again and bring the variety back as soon as they can. Otherwise, our rooms were well appointed, and cleaned daily. We never got our dry snacks that were supposed to be in there but that wasn't a huge issue honestly. We did also take the suggestion of a person at the front desk to check out the whale watching and that was AMAZING! Very happy to have done that and again, always felt safe and secure. We will be back Barcelo!!…
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Date of stay: January 2021
Rooms
Cleanliness
Service
Helpful
Response from Laura Ramos, Director General at Barcelo Puerto Vallarta
Responded 6 days ago
Dear Heather, Thank you very much for sharing this great review of your recent stay at Barceló Puerto Vallarta. We are thrilled that once again you have enjoyed a pleasant stay, since the entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable and safe experience. We are truly happy to know that we have managed to met your expectations in regards to hospitality, dining experience and comfort of the room we acommodate you in, since is our main goal to provide our guests with the best vacation experience, we will not fail to pass your wonderful comments to César, Geovani and Edgar, we are sure they will be pleased to know their efforts have been appreciated. On the other hand, we also have taken good note of your constructive comments, since we always strive to exceed guests' expectations, and we will make sure to review them closely in order to keep improving the stays we offer during the new normality. Again we thank you for sharing your experience with us, it has been a pleasure to read and we look forward to serving you again soon. Best regards, Laura Ramos | General Manager.
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+1
We finally got to do our trip that was originally scheduled from March 2020. This resort did not disappoint. The scenery around the resort was breathtaking. The mountains and ocean visible from every room. The staff was so kind and helpful! We met Angel in the jewelry shop and he was amazing! He was so helpful making sure our purchases were wrapped securely to make it home to the states. Cain Pena at the bellboy station was most helpful making sure our cabs were called in time to get us to our excursions. Our family suite was perfect and spacious! Great layout!
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Date of stay: January 2021Trip type: Traveled with family
Helpful
Response from Laura Ramos, Director General at Barcelo Puerto Vallarta
Responded 1 week ago
Dear guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests, and your comments are crucial in this process. We are delighted that you enjoyed the experience whilst staying in Barceló Puerto Vallarta, since is our goal to provide our guest with the best vacation experiences; where the beautiful location, the comfort of our rooms and the excellent service of our staff are of the best quality during the whole stay, since we are completely aware of the importance of these aspects on the experiences of our guests. We will make sure to share your kind words with Ángel and Cain, as we know it will mean a great deal to them. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Laura Ramos / General Manager
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Overall, I would give the hotel 3/5 stars, but with Cesar Lopez there I give the resort 5/5 stars. I came with my husband and my 3 friends for my 26th birthday. Cesar greeted us the first night at the buffet and did nothing but take care of us for 4 days. He even got me roses, a balloon, and a cake at our lunch! Hands down Cesar was the reason our trip was so amazing. He is a star employee and a great guy.
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Date of stay: January 2021Trip type: Traveled with friends
Helpful
Response from Laura Ramos, Director General at Barcelo Puerto Vallarta
Responded 1 week ago
Dear Mariah, First and foremost, happy belated birthday! Thank you for choosing to spend such an important event with us at Barceló Puerto Vallarta where our goal is to make our home feel like yours. Moreover, we thank you for your kind words towards César, we are glad to read that he contributed with his excellent service to your wellbeing whilst staying among us. His kindness and helpfulness are undoubtedly one of our hotel's main assets we will definitely congratulate him on your behalf for his contribution to your unforgettable birthday trip. Again we thank you for this very kind review and we look forward to serving you again in the future. Best regards, Laura Ramos / General Manager
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My stay at Barcelo PV was amazing! The resort is beautiful, in a quiet area, and sits right on the ocean. The restaurants had great food and drinks. We were lucky to have a server, Cesar Lopez, help us during our stay. He may have been one of the best and most friendly servers I've ever had! Barcelo is very lucky to have him. He went above and beyond by making us feel welcome. He's one of a kind! Thank you, Cesar!! I will definitely be back to Barcelo PV in the future.
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Date of stay: January 2021
Location
Service
Sleep Quality
Room Tip: The premium rooms have the best views of the ocean.
See more room tips
Helpful
Response from Laura Ramos, Director General at Barcelo Puerto Vallarta
Responded 1 week ago
Dear Spencer, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Puerto Vallarta hotel with us and all Tripadvisor readers. Likewise, it is a pleasure for us to read that you enjoyed the experience whilst staying among us, since is our goal to provide our guest with the best vacation experiences; where the service, dining experience and instalations are of the best quality at all moment, since we are completely aware of the importance of these aspects on the experiences of our guests. We will definitely congratulate César all on your behalf for his contribution to your wellbeing whilst staying with us. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Laura Ramos | Gerente General
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PRICE RANGE
$171 - $469 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la jolla mismaloya, barcelo la jolla de mismaloya puerto vallarta, la jolla puerto vallarta, barcelo puerto vallarta, puerto vallarta la jolla de mismaloya, barcelo de mismaloya, barcelo mismaloya puerto vallarta, barcelo la jolla mismaloya
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
316
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Claim Your Listing Frequently Asked Questions about Barcelo Puerto Vallarta
Which popular attractions are close to Barcelo Puerto Vallarta?
Nearby attractions include Vallarta Botanical Gardens (4.6 miles), Playa las Gemelas (1.7 miles), and Los Arcos (0.9 miles).
What are some of the property amenities at Barcelo Puerto Vallarta?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Barcelo Puerto Vallarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Barcelo Puerto Vallarta?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Barcelo Puerto Vallarta?
Yes, free parking is available to guests.
What are some restaurants close to Barcelo Puerto Vallarta?
Conveniently located restaurants include Hiroshi, El Jacalito, and Le Kliff.
Are there opportunities to exercise at Barcelo Puerto Vallarta?
Yes, guests have access to a pool and a fitness center during their stay.
Does Barcelo Puerto Vallarta have an airport shuttle?
Yes, Barcelo Puerto Vallarta offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Barcelo Puerto Vallarta?
Yes, dry cleaning and laundry service are offered to guests.
Does Barcelo Puerto Vallarta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Barcelo Puerto Vallarta?
Many travelers enjoy visiting Parroquia de San Miguel Arcangel Church (9.5 miles).