Barcelo Puerto Vallarta
Zona Hotelera Sur, Km. 11,5, Puerto Vallarta 48300 Mexico
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Pool & Beach (1144)
Room & Suite (1134)
About
#38 of 156 hotels in Puerto Vallarta
Location
4.1
Cleanliness
4.4
Service
4.2
Value
4.0
GreenLeaders Gold level
Barceló Puerto Vallarta (5 stars) is located on the shores of the beautiful Mismaloya Beach in the south of Puerto Vallarta. It is surrounded by lush mountains and boasts incredible views of the Pacific Ocean. Enjoy our Mexican-style hotel, distinguished by its excellent service and categorized as a 5 star and 4 diamond hotel by AAA.
The hotel offers 316 spacious and luxury suites that will exceed your expectations of beauty and comfort. All of them have balconies, from where guests can admire the lush gardens, crystal clear pools and the breathtaking Banderas Bay.
Moreover, during your stay you will enjoy a wide range of cuisine, which includes traditional Mexican dishes, as well as other exquisite Spanish, Italian, and Japanese specialty dishes, along with a variety of exotic drinks which can be enjoyed by any of the 4 swimming pools or on the semi-private beach. All this and more included in the Barceló All Inclusive Program.
Barceló Puerto Vallarta is the ideal vacation hotel for couples and families and offers everything to ensure guests enjoy an unforgettable stay.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Secured parking
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fitness classes
Restaurant
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Game room
Tennis court
Water sport equipment rentals
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Board games / puzzles
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
ATM on site
24-hour front desk
Private check-in / check-out
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Languages Spoken
English, Spanish
Location
62Somewhat walkable
Grade: 62 out of 100
14Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
Contact
Zona Hotelera Sur, Km. 11,5, Puerto Vallarta 48300 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $34/day
8511Reviews677Q+A100Room tips
Reviews
Traveler rating
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Getting upgraded are usually worth it, but with Resort, DO NOT. you'll get 5% of what you pay for. Even at check in, promise promise and do not carry thru. All the restaurants and bars had QR codes for.menus, but guess what NO WiFI unless your in the lobby and even then 50/50 of it working. Purchased a SIM, to make planning easier for the family, and guess what, QR code menu out of date. ( When getting a paper menu, again not all items available)
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Loved this resort. My husband and I were there for a week and it exceded our expectations. Super clean . Food is pretty good. Drinks were good.Beach is nice and the pools are awesome. It is a beautiful resort and we are hoping to get back next year.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
We picked this resort because it was smaller, outside of central Puerto Vallarta and family friendly. During our stay some of those things worked to our advantage and some did not. Here’s what we loved: The room was spacious, clean, and we enjoyed the ocean view. The food was good (it did take us a day to figure out what suited our diets best at the buffet, so that we felt good). The service was great - Oscar M is particularly welcoming, but all the staff interactions were pleasant. The a la carte restaurants were a nice option and the food and service was great. We enjoyed the pool, swim-up bar, kids pool and many activities put on throughout the day like bingo and blackjack. My daughter in 3 so I stayed with her at the Barcy Kids Club because the min. age was 5. The staff member, Lupita, in the kids club was absolutely fantastic with the children. Throughout our stay I saw so many lovely interactions and the all the kids, my daughter included enjoyed crafts, games, and little mini excursions with her. The zoo is a short walk away and the nearby town of Mismaloya is worth a visit. Disappointments: Because of the hotels small size the noise was terrible at night. There is a small bar that probably only needed acoustic music but that had incredibly loud music. There were also multiple weddings during our stay. They shut down at 10pm, which is reasonable, but with children it could make sleep challenging. We were offered a room move when we complained about the noise, but we had spoken with multiple guests from around the hotel who all shared our complaint so there was no point in a move. So as much as I’m glad it was a small resort it really worked against us in this case. It was difficult to secure a la carte reservations since we weren’t premium, especially at an early enough time for our toddler to eat. The hotel hosted a Mexican night but it wasn’t well advertised so we’d actually gone to a restaurant that night and missed the Mexican buffet and were too full for the treats in the courtyard. Overall, we had a great stay, but the noise would likely keep us from returning.…
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I was in premium. Cesar Lopez is the best! He is the nicest person in whole hotel! He made my day! Cesar is the best, he is doing his job and more! The best service I got from Cesar! Thank u for him he made us a fruit plate even when it wasn't in a menu 💕
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Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Wonderful. The location is so beautiful and relaxing, right on the beach in the protected cove. We fell asleep to the sounds of the waves and woke to the sounds of tropical bird calls. We did the premium package, the main benefit of which is first dibs at restaurant reservations. The buffet was great for breakfast but not so hot for dinner. We ate lunches at the poolside grill. Very good! We did the Caletas tour that left from the hotel. Loved it. Great for teens or adventuresome people with zip lining, banana boat, paddle boarding. Great lunch. Took a snorkeling excursion to Los Arcos. So fun. Lots of fish. There were some persistent mosquitoes, but the hotel had bug spray available. The fun directors kept things going poolside. We didn’t do the evening shows. Too wiped out from the day. Staff was uniformly warm, friendly and helpful. Carry money in small denominations for tips. Carlos the bell hop, Cesar in the lounge, Humberto, Ana the server, and many more. It was our first time doing all inclusive. I was apprehensive, but it was actually great not to have to worry about money. It would have been really worth it if we drank! I suggest they have a plan that doesn’t include alcohol. We took a taxi into puerto Vallarta one afternoon and that was plenty. Really enjoyed the laid back vibe and natural beauty. We’d do it again!…
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed one week at Barcelo Puerto Vallarta and will not ever go back. At first, we were impressed with the ambiance of the resort. It was attractive, beautifully landscaped, and the staff seemed friendly. However, that changed while still checking in. We had booked regular "deluxe suites" not "premium" as their website indicated they were the same size rooms, so why upgrade and pay more? We could see no difference on their website. Well, we found out at check in that "deluxe suites" meant you could only eat at the ala carte restaurants 3 nights during a week. What? It's "all inclusive". Not so much! If you want to eat dinner at the restaurants, and not the buffet, you must book the "premium" rooms. We were advised that this was stated on their website. I waited until we got home and looked everywhere on their website but could not locate this information. We also found out that reservations must be made each day for dinner for guests staying in "deluxe suites". People in "premium" rooms could make reservations for the whole week. What a hassle! We also began getting bit by the no-see-ums at check in. They are ridiculously everywhere! There isn't enough bug spray to keep them away, maybe if you took a bath in it. Everyone we saw had bites on their legs. Some people were horribly bit up. We chose to not go outdoors at all after dinner. Not much of a vacation right? We know it's a jungle environment, but this was our 3rd week in Puerto Vallarta and we did not have any bites from our 2 other resorts. To give credit where it is due, the pools and grounds are very nice. However, given the issue with dinners and bug bites, we will never return. There are many other options we prefer at a similar cost. Save your frustration and stay elsewhere!…
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Date of stay: February 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: Spend the extra $ to get a premium level room if you stay. At check in they quoted us $145 per...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Service and hotel are great. Food at all the dining options is mediocre at best. There are alot of tiny mosquitos on the beach that will tear you up. Our kids were bitten from head to toe. They don't warn you about them when you check in, it wasn't until we went to the gift shop that we saw a sign warming of them and to buy bug repellent. We pre purchased round trip transportation to resort. Upon our arrival our van driver gave security the name our reservation was under, security couldn't find our name but let us through with no issue to check in. During our stay the bell hop called a van to take us in town to shop. We left and came no issues . Upon our departure our van driver texted us letting us know he was on his way and would be there at 8:30 am to pick us up. He asked our room number so he could give it to security. We texted him back the two room numbers. When he arrived, he texted advising security would not let him in. I went to the bell hop and told him, he radioed security and told them the van was there to pick up seven passangers who were waiting to go to the airport. The bell hop then said the van would be let in . After a few minutes I went to the bell hop and asked where the van was and he said security didn't want to let the van through and didn't know why. So we had to grab our luggage and walk the the 20 yards to the security gate to meet our van. While we loading our luggage the female security guard was laughing. As we drove off I asked the driver why she wouldn't let him in, and it had something to do with the transportation company we used not giving them kick backs. One positive about the resort is they don't sell time shares, so you don't have someone trying to have you go to a time share presentation every time you turn around.…
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from William Cervera, General Manager at Barceló Puerto Vallarta
Responded 4 days ago
Dear Elva, Although we sincerely regret reading that your stay at Barceló Puerto Vallarta fell short of your expectations, we are grateful for the time you spent to answer this survey. We sincerely apologize that we fell short of meeting your expectations on this occasion, we remain committed to continue offering memorable experiences for our guests on each visit, so your feedback is extremely valuable since the situation you describe with the transportation definitely does not meet the standards of service and experiences that we strive to provide to all our guests, rest assured that there will be a close follow-up to act accordingly and also your notes will be taken seriously into account in our continuous improvement programs. We hope you give us the opportunity to serve you again to regain your confidence and to be able to show you the true level of service that we offer. Cordially Guest service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was nice but the food quality was poor and if your vegan forget it. The noise on Fri and Sat night was until 4 am. Not very relaxing. Was forced to stay in a different room without reimbursement
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We had a wonderful time at this beautiful resort! We went with our adult kids and Ce’sar, the bartender at the premium bar, made our stay over the top! Every time we visited the premium bar Ce’sar made us feel welcome and made the best drinks in the resort! If you get a chance to visit Barcelo resort…make sure to invest in the premium package to ensure you get the opportunity to meet Ce’sar, which will make your upgrade worth it, in itself.
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from William Cervera, General Manager at Barceló Puerto Vallarta
Responded 4 days ago
Dear Heidi, We appreciate you took some of your time to share this review about your experience in your recent visit to Barceló Puerto Vallarta. It is a pleasure for us to know you enjoyed your stay, as the entire team works very hard to ensure that we provide a high quality service and the best vacation experience in every aspect. We appreciate your kind words for the service provided by César, his kindness and helpfulness are undoubtedly one of our hotel's main assets we will definitely congratulate him on your behalf for his contribution to your wellbeing whilst staying among us. Once again we thank you for these comments, it has been a pleasure for us to read and we look forward to serving you again soon. Cordially, Guest service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No where to escape the blasting pounding music all day long until 11:30 PM Not the place to go if you want quiet. Service great Food pretty good. Good for drinkers and partiers. Beach tricky, quick drop off
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from William Cervera, General Manager at Barceló Puerto Vallarta
Responded 4 days ago
Dear guest, We greatly appreciate the time you spent in sharing this review about your experience in our hotel, at Barceló Puerto Vallarta we always strive to exceed guests' expectations and all your comments will help our teams reaching that goal. Thank you for mentioning the areas that were to your liking since we understand the importance of these aspects in the stays of our guests. On the other hand, we have taken important note of your various constructive comments on the music from the entertainment program, please, be assured that we value all our guests' feedback to be of utmost importance to us and will ensure this is reviewed and that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Thank you for making us your choice hotel, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Cordially, Guest service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$214 - $447 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la jolla mismaloya, barcelo la jolla de mismaloya puerto vallarta, la jolla puerto vallarta, barcelo puerto vallarta, puerto vallarta la jolla de mismaloya, barcelo de mismaloya, barcelo mismaloya puerto vallarta, barcelo la jolla mismaloya
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
316
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Claim Your ListingBARCELO PUERTO VALLARTA - Updated 2023 Prices & Resort (All-Inclusive) Reviews (Mexico)
Frequently Asked Questions about Barceló Puerto Vallarta
Which popular attractions are close to Barceló Puerto Vallarta?
Nearby attractions include Zoologico de Vallarta (0.5 miles), Playa Mismaloya (0.2 miles), and Jazz In The Jungle (0.09 miles).
What are some of the property amenities at Barceló Puerto Vallarta?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Barceló Puerto Vallarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Barceló Puerto Vallarta?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Barceló Puerto Vallarta?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Barceló Puerto Vallarta?
Conveniently located restaurants include La Choza My Tony, El Jacalito, and El Patio del Cuale.
Are there opportunities to exercise at Barceló Puerto Vallarta?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Barceló Puerto Vallarta have airport transportation?
Yes, Barceló Puerto Vallarta offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Barceló Puerto Vallarta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Barceló Puerto Vallarta?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Barceló Puerto Vallarta?
Many travelers enjoy visiting Parroquia de San Miguel Arcangel Church (9.5 miles).