Message from Tripadvisor: Tripadvisor has been made aware of recent media reports or events concerning this property which may not be reflected in reviews found on this listing. Accordingly, you may wish to perform additional research for information about this property when making your travel plans.
Marriott Puerto Vallarta Resort & Spa
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Paseo La Marina Norte 435 Marina Vallarta, Puerto Vallarta 48354 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
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360
Panoramas (20) Pool & Beach (892)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 04/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Marriott Puerto Vallarta Resort & Spa
Updated 04/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#20 of 152 hotels in Puerto Vallarta
Location
Cleanliness
Service
Value
Travelers' Choice
Condé Nast Traveler named Marriott Puerto Vallarta Resort & Spa one of the top 10 Pacific Riviera hotels. Experience gorgeously appointed accommodations here at our oceanfront hotel in Puerto Vallarta, Mexico offering relaxed and family-friendly luxury in the Marina Vallarta near top shopping, entertainment, golf, and beaches.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Swimup bar
Poolside bar
Tennis court
Water sport equipment rentals
Entertainment staff
Fishing
Table tennis
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Minibar
Flatscreen TV
Sofa bed
Bath / shower
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Tile / marble floor
Refrigerator
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Green
Languages Spoken
English, Spanish
Location
Full view
79Somewhat walkable
Grade: 79 out of 100
20Restaurantswithin 0.3 miles
1Attractionwithin 0.3 miles
Contact
Paseo La Marina Norte 435 Marina Vallarta, Puerto Vallarta 48354 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $31/day
4529Reviews577Q+A100Room tips
Reviews
Message from Tripadvisor: Tripadvisor has been made aware of recent media reports or events concerning this property which may not be reflected in reviews found on this listing. Accordingly, you may wish to perform additional research for information about this property when making your travel plans.
Traveler rating
- 3,050
- 1,056
- 242
- 94
- 87
Time of year
Traveler type
Language
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Selected filters
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- English
Popular mentions
+1
We recently returned from our seven day, six night stay at the Marriott Puerta Valllerto. Upon arrival, we were thrilled. The hotel is beautiful! We have no complaints nor have any issues to report. Compliments to: Viviana - The hardest working Marriott Concierge team member. She was so sweet, knowledgable and attentive. She scheduled our onsite COVID test and other activities. Ernesto - Always asking, "How can I help you? Having a good time?" His personality is contagious and his professionalism is exceptional. Carlos - The MVP (most valuable person) of this entire resort. His customer service is TOP class and he's extremely thoughtful and kind. He assisted me with my restuarant bill and as promised, ensured the credit was processed to my account. Reports: 1. Breakfast each morning was delicious. The serving staff is attentive and courteous. Kudos to the waffle/pancake cook, she's amazing. 2. Room service food was prompt and tasty. The brownie with ice cream is a must have late night dessert. 3. The pool was great. It's large enough that you have space to swim. The area near the water bar is very popular. A. We rented a bali bed for $60 usd. It was worth it. The king size bed was clean and comfortable. The view is unforgettable. B. Pool service is prompt and courteous. Note: the drinks could stand for more liquor. C. The beach area is nice and umbrellas are available. The ocean water is murky. Note: after reading the warning signs about the animals and sea life that live in the ocean water, we DID NOT go in. I repeat, we did not go in. We were told by other hotel guests that crocodiles were sighted. 4. Las Casitas, Mikado and Champion Restaurant - great places to eat and service was good. Except our waiter at Las Casitas was waiting several tables and got backed up. Note: There are stray cats that will show up at Las Casitas from the neighboring condos. That was annoying as I don't like cats! They don't bother you and thank God they didn't jump up on our table. 5. Fitness center - Top notch. Although we had intented to use, didn't get around to it. They have the latest equipment and its fully air conditioned. 6. Spa - One of the best experiences at the resort. I used the wellness center which is part of the spa and I was amazed at the FREE options: Foot bath Jacuzzi Cold plunge Hot plunge Swiss Shower Steam room Dry sauna room Pressure Shower Insanely relaxing!!! A must do!!! 7. Location - conveniently located near the airport (80 pesos one way), shopping district (150 pesos one way) and downtown (140-150 pesos one way). The hotel bellmen are FIVE Star! You tell them where you want to go and they will get a taxi for you. Although most of the reviews on this website are very positive, there are some negative ones. I wanted to write my review for transparency and validation based on our visit. Given our experience, we will return to this hotel and resort again!…
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Date of stay: July 2021Trip type: Traveled as a couple
2 Helpful votes
Helpful
Response from Fred Ruiz, Otro at Marriott Puerto Vallarta Resort & Spa
Responded yesterday
Dear Jacksjewel, Thank you very much for taking the time to share your amazing experience and is wonderful to see all the incredible things you did during your stay, from our food and beverage to our services and amenities. We appreciate your feedback and we hope to have the pleasure to welcome you once again to our little paradise. ¡Mi casa es tu casa! Fred Ruiz Operations Director Marriott Puerto Vallarta Resort & Spa
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+1
I spent a couple of nights to rest, relax and be spoiled by the Marriott staff after adventuring in various seaside towns outside of PV. The staff were very welcoming and I was spoiled rotten. I started to walk on the beach to take pictures of the ultra fabulous sunset. While it wasn’t dark yet, one of the staff warned me that there may be crocodiles that may surface hence I kept a bit off the water. I also took notice of the signs posted all over prior to walking on the beach. Marriott staff has always gone out of their way to warn guests and I am glad that girl is ok but my observation of tourists in various resorts all over the world, they continue to heed the warnings. I do recommend this hotel but just like anything, listen to staff, practice safety and use common sense.…
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Date of stay: July 2021Trip type: Traveled solo
Helpful
+1
This is the second time my wife and I have stayed at this resort in the past 2 years. The first time we had a wonderful time. This time, service was not as good probably because the hotel was understaffed due to COVID. Service at the Ceviche bar was particularly slow, and room service took 90 minutes to deliver chicken tenders. During our stay my wife started noticing itchy bumps on the back of her legs and torso. They have continued to appear a couple days after our trip and are consistent with bed bug bites, which has also led to a skin rash. I called the hotel to report the issue and provided the room number. I was told that they would call a technician and that was that. I am disappointed that I have spent 58 nights at Marriott hotels and I was not offered any sort of compensation for this unpleasant stay. We spent 5 nights and had friends staying in a different room that also noticed little red bumps as well. Between the 2 hotel rooms and incidentals, we spent over $2000 on this trip and the facility did not meet the standards for cleanliness and infestations. Will not be coming back a third time.…
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Date of stay: July 2021
Value
Rooms
Service
3 Helpful votes
Helpful
Response from Fred Ruiz, Otro at Marriott Puerto Vallarta Resort & Spa
Responded 4 days ago
Dear txk1498, Thank you very much for sharing your experience and we understand your feeling and It's sad to know about such happenings, which will be under review with our team and offer a better experience to our guests. In order to improve our services, we hope to gain your trust and offer a renewed stay. Thank you, Fred Ruiz Operations Director Marriott Puerto Vallarta Resort & Spa
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Just got back from a 6-night stay at the Marriott Puerto Vallarta Resort & Spa, and my only regret is not staying for longer! Located in the quieter Marina area, this resort is only 10 minutes (or less) from the airport. If you want large crowds, noise and a more chaotic feel--stay closer to the Hotel Zone/Malecon. If you want a perfect balance of activity and relaxation--the Marriott is for you! Staff were all great. However, Carlos at the pool/beach is hands-down the best!!! He single-handedly made our trip even more memorable with his positive vibe and flawless customer service. We would highly consider coming back to this resort just for Carlos--yes, he's THAT good! Food/Drink prices were very reasonable. We did not do the all-inclusive option but were very pleased with the variety of on-site dining/drinking options. There are many great bar/restaurants at the the Marina, which was only a short 5 minute walk. Transportation to/from the Zona Romantica and Malecon was super easy--even late at night. Our room had a balcony overlooking the pool and ocean, which was perfect. Weather was hot/humid, so the powerful AC was nice! Hotel grounds were kept clean and tidy at all times and always felt safe. I had no problem locating, reading and comprehending the safety signage warning patrons about crocodiles. Pool/Beach scene was a perfect blend of activity and chill vibe. It was never too slow or too busy. Anyone complaining about not being able to find chairs/umbrellas should consider waking up before noon.…
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Date of stay: July 2021
Value
Cleanliness
Service
2 Helpful votes
Helpful
Response from Fred Ruiz, Otro at Marriott Puerto Vallarta Resort & Spa
Responded 5 days ago
Dear mattnQ9515IL, Thank you for sharing your experience and for choosing Marriott Puerto Vallarta. We're glad to know you had a wonderful vacation, enjoying our resort to our destination, Puerto Vallarta. We appreciate the shout-outs towards our team who will be very happy to hear them. We hope to have the pleasure to welcome you once again. ¡Mi casa es tu casa! Fred Ruiz Operations Director Marriott Puerto Vallarta Resort & Spa
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Spent 4 days here in July. My wife and I took our first post COVID trip to the beach and had a good experience at the Marriott PV. This is not a 5 Star resort, but a solid 4 Star. I believe this hotel is a little different experience during the hot summer months than it is during the high season. Although this was a trip for the two of us we were fine with the families with kids and the "group travelers" who did get a little loud in the afternoons. The pool is very nice and service was good. During the summer the beach is a little hot in the afternoon and the pool is where most of the action is. Food and beverage was good and reasonable. Beer $3.50, Margarita $6.00, Seafood Tostada $5.00 at the pool. Dinner at Las Casitas about $70 for 2 with wine and desert. Very Good breakfast buffet $25 or $10 up-charge for Platinums. The resort has a turtle nursery where they collect turtle eggs each morning from the beach and each evening during this part of the year have a turtle release activity. Guests have the opportunity to release a newly hatched turtle into the ocean at sunset. Very fun! We got upgraded from garden view reservation to a panoramic view room which was great with SNA. We travel a lot and will go back to the Marriott PVR.…
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Date of stay: July 2021
Value
Cleanliness
Service
Room Tip: Choose a panoramic view room over a beach front room.
See more room tips
Helpful
Response from Fred Ruiz, Otro at Marriott Puerto Vallarta Resort & Spa
Responded 5 days ago
Dear PurpleTexan, Thank you for taking the time to share your experience and is great to know you enjoyed your vacations and have the pleasure to live one of nature's moments, our turtle release. We appreciate your comments and we'll be looking forward to welcoming you once again. ¡Mi casa es tu casa! Fred Ruiz Operations Director Marriott Puerto Vallarta Resort & Spa
Read more
PRICE RANGE
$130 - $284 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casamagna marriott puerto vallarta resort & spa hotel puerto vallarta, casamagna marriott puerto vallarta resort and spa, marriott puerto vallarta, puerto vallarta marriott
FORMERLY KNOWN AS
Casa Magna Marriott Puerto Vallarta Resort & Spa
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
433
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Claim Your Listing Frequently Asked Questions about Marriott Puerto Vallarta Resort & Spa
Which popular attractions are close to Marriott Puerto Vallarta Resort & Spa?
Nearby attractions include Mexican Fiestas at Velas Vallarta (0.3 miles).
What are some of the property amenities at Marriott Puerto Vallarta Resort & Spa?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Marriott Puerto Vallarta Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Marriott Puerto Vallarta Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Marriott Puerto Vallarta Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Marriott Puerto Vallarta Resort & Spa?
Conveniently located restaurants include Mikado, Las Casitas, and La Estancia.
Are there opportunities to exercise at Marriott Puerto Vallarta Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Marriott Puerto Vallarta Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Marriott Puerto Vallarta Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Marriott Puerto Vallarta Resort & Spa?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Marriott Puerto Vallarta Resort & Spa?
Many travelers enjoy visiting Parroquia de San Miguel Arcangel Church (2.6 miles).