Marriott Puerto Vallarta Resort & Spa
Paseo La Marina Norte 435 Marina Vallarta, Puerto Vallarta 48354 Mexico
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What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 04/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Marriott Puerto Vallarta Resort & Spa
Updated 04/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#25 of 159 in Puerto Vallarta
Location
4.5
Cleanliness
4.6
Service
4.7
Value
4.3
Condé Nast Traveler named Marriott Puerto Vallarta Resort & Spa one of the top 10 Pacific Riviera hotels. Experience gorgeously appointed accommodations here at our oceanfront hotel in Puerto Vallarta, Mexico offering relaxed and family-friendly luxury in the Marina Vallarta near top shopping, entertainment, golf, and beaches.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Swimup bar
Poolside bar
Tennis court
Water sport equipment rentals
Entertainment staff
Fishing
Table tennis
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Minibar
Flatscreen TV
Sofa bed
Bath / shower
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Tile / marble floor
Refrigerator
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Business
Languages Spoken
English, Spanish
Location
Full view
78Somewhat walkable
Grade: 78 out of 100
21Restaurantswithin 0.3 miles
1Attractionwithin 0.3 miles
Contact
Paseo La Marina Norte 435 Marina Vallarta, Puerto Vallarta 48354 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $34/day
4647Reviews598Q+A100Room tips
Reviews
Traveler rating
- 3,137
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- 91
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Most Recent
Well. We checked in yesterday and this is technically day one. We had deluxe ocean view w breakfast. (Breakfast staff very helpful outside of this review) was told ion phone elite upgrade was good and assigned at check in. Unfortunately that could not happen but then said no problem move next day as we have a longer stay. They said 1. Then I checked at noon and they said 2 hours. Then I checked in again and they said 330. Finally ready near 4. We check desk go to room and room looks at buildings and right by elevator - not nice. They show us 2 other rooms and one was on second floor ok view. The other we would have taken even though it still looked et air conditioners it still has better ocean but they tell us at least one hour or more . We have been dealing with this all day drama already, we are just done. We are here for a wedding and have to go to rehearsal/ dinner get ready etc. but beyond that: internet a nightmare. The upgraded WiFi has issues. Spent hours trying to get support. Still trying. We did not get our room serviced so we wouldn't inconvenience w room change -asked for maid service- still nothing. The other is nickel and dime and no service mentality. And to others - we still have not gotten a minibar menu but other guests said you will be charged even for using your coffee!! Everything is charged And lots of bait and switch. Your "free drinks" as part of charge is just 3 choices of low quality watered down drinks If you understand Spanish like I do expect to hear the derisive comments staff has for you . Over all not impressed. Much better service and experience at even Marriott courtyard level in Hawaii Resort spa experience severely lacking. I will add more as we have 70 people in our party and I want to be open to ours being an anomaly experience. Will update at end of stay…
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Date of stay: June 2022Trip type: Traveled
Room Tip: Book elsewhere
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Helpful
Excellent hotel, beautiful and clean. The staff is very nice, the people from the door are very helpful. Specially Ramiro, Gustavo and José. We had an amazing time. They have a few restaurantes with great food and a sports bar.
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Date of stay: June 2022Trip type: Traveled
Helpful
Totally agree with everything "Simply the best" has mentioned about this hotel. From the time we arrived we were made welcome by Daniel (Head Porter) who was always very helpful and very obliging. Guiermo was also amazing. We instantly felt very happy with this hotel. Great start to our 12day stay. We received excellent service on the front desk from Bryan and Christian. Our Oceanview room was perfect and Griselda our maid was very friendly and keep our room very clean. Sofia in the cafe, made the best coffees and was always smiling Diana, the pool attendant was also the same and Richard the pool server. All the staff in the hotel were the best. The location is perfect, the beach is beautiful, the pool is excellent. Short taxi ride to town and shopping centers. We can not wait to go back. We have stayed in PVR many times and this will be our hotel of choice in the future…
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Date of stay: May 2022
Value
Location
Service
Helpful
Response from Marriott Puerto Vallarta, Other at Marriott Puerto Vallarta Resort & Spa
Responded 6 days ago
Hi TrishCarternz, We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Marriott Puerto Vallarta Resort & Spa. We are overjoyed to read that you’ve enjoyed your stay and that we will be you hotel of choice in your next visits to Puerto Vallarta. Please be confident that we’ve shared your kind comments with the people you mentioned as motivation to keep up with their commitment to offer truly remarkable experiences in our guests. We thank you on behalf of our team and Management and sincerely look forward to welcoming you back the next time to provide you with another exceptional stay with the quality and the service that characterizes our brand and resort. Warm regards
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To say we love this place is an understatement. Another amazing trip to PVR in the books. Where to start?? Giermo (sp) at the bell station AMAZING. Raul at the pool AMAZING. Wait staff at all restaurants and bars were incredible. Room was amazing and clean. Shower was great. Can’t say a bad thing. Absolutely the best place to stay in PV. Hats off to the entire staff from the GM down. Can’t wait to come back.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Marriott Puerto Vallarta, Other at Marriott Puerto Vallarta Resort & Spa
Responded 6 days ago
Hi Coachf72, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Marriott Puerto Vallarta. We are delighted to know that you’ve enjoyed our facilities and all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your remarks with Guillermo, Raul and our GM, who take so much pride in ensuring that all of our guests only receive the very best in service. We truly hope to host you again in the future so we can offer you another remarkable experience that you deserve. Warm regards
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Good things - beach was beautiful, restaurants were really good, staff was courteous, we had an ocean view room that was fantastic. None of that however over compensates for all the inconveniences of the stay. The digital key never worked, had to check in on site bc of that and it took almost an hour. Our door lock was broken and had to be replaced, missed a scheduled tour bc of the wait. One of the elevators was broken and the wait was incredibly long. Housekeeping never replaced toilet paper and we ran out almost daily. Make sure you reserve a cabana bc the beach and pool chairs are all taken by early morning. Just not what I normally expect from a Marriott.
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from Marriott Puerto Vallarta, Other at Marriott Puerto Vallarta Resort & Spa
Responded 1 week ago
Hi ahniwaker, We appreciate the time that you have invested in writing an overview of your stay with us. There seems to have been a number of deficiencies encountered that are very atypical and not reflective of our resort experience. Please receive our apologies for the inconveniences that marred your stay and for falling short of your expectations of our facilities and housekeeping service. We are working on a daily basis to exceed our guest’s expectations and we will take the proper measures to prevent reoccurrences like this in the future as it is our policy to comply with the desires of our guests by offering equal service and warm and courteous customer service and comfortable accommodations. We really appreciate your feedback and is our hope that you will not let an isolated stay tarnish your perception of our hotel for good, and that you would accord us, at some point in the future, a renewed opportunity to reinstate ourselves in your good faith and show that we are worthy of your kind patronage. Warm regards Warm regards
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nice location, sunny, nice pool, food, drinks, and nice staff. The concierge Ernesto Aguirre addressed me on a first name basis every time I saw him and had some good recommendations on excursions and getting around which I also appreciated. The offer kayaks, paddle boards, bikes, tennis, and basketball as activities that you can do onsite which I appreciated. Zipping over to Sayulita or the downtown Puerta Vallarta area was trivial, as was arriving from the airport. Overall nice location for the area for a quick sunny getaway.
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Date of stay: June 2022
Value
Location
Service
Helpful
Response from Fred Ruiz, Other at Marriott Puerto Vallarta Resort & Spa
Responded 1 week ago
Hi Q6903WIjoshe, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It´s a pleasure to know that you were very satisfied with the attentions and service of Ernesto at the concierge desk, and that you enjoyed the diversity of activities that you can do in the property. We appreciate you taking the time to share your experience on Tripadvisor and we sincerely look forward to welcome you back on a future occasion. Warm regards
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I'm more of a Yelper than a TripAdvisor review giver, but know that international hotels are more recognized by TripAdvisor, I had to leave this wonderful review. First of all, the Marriott is beautiful; once you walk in you can get a sight of the pool + beach and after the helpful valet service assists you with your luggage, you'll be greeted by the concierge to your left who will find you the best room available. Now, I can go on and on about the hotel itself, like the always working cold AC (which is huge when you're in Mexico), or the ever relaxing group at the Marriott hotel spa, or the wonderful lady at the gift shop who wakes up early to help out people going on the expeditions/touristy stuff. But this review is mainly based on the wonderful pool that the Marriott provides its guests. First of all, it's huge surrounded by plentiful beach chairs as well as cabanas (which go for $60 USD for the whole day). The real gem is the service however! As someone who appreciates good service, I am obligated to always write a positive review for those who go above and beyond. Armando is this very reason along with the wonderful staff that worked that day. Not only was Armando attentive and helpful in answering all our questions, but the guy just had the best smile on his face and was willing to go above and beyond for whatever was needed. His positivity really affected us as we were able to enjoy our time and we looked forward to our interactions with Armando as well. I'd love to write an absolute thesis as to our experience at the Marriott which included a breakfast buffet that also had a very attentive and vivacious work staff (who took care of our group which consisted of 11 very hungover wedding guests) and also the cooking staff which were able to make some great eggs and omelettes as wished. My basic summary is as a first timer in Puerto Vallerta, going to the Marriott was the best decision as we had a wonderful valet team (sorry I didn't catch your names), a great concierge (sorry I didn't catch your names), a laidback staff and the strongest masseuse team at the Ohtli Spa, the amazing team at La Estancia (thank you for accommodating our group of 11) and the truly fun and friendly crew at the Marriott pool led by Armando (you guys make some amazing Miami Vices). Choose Marriott Puerto Vallarta for the location and fun, but most of all, the hospitality.…
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
Room Tip: Just be nice to the concierge, you can tell they'll do their best to give you the best they can.
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1 Helpful vote
Helpful
Response from Fred Ruiz, Other at Marriott Puerto Vallarta Resort & Spa
Responded 2 weeks ago
Hi zoomnike, We would like to thank you for have taken the time to share your experience on Tripadvisor after your visit as wedding guests. It was a pleasure having you and We are very happy to learn that your stay was really enjoyable at the property and in every bar and restaurant, especially with the courteous and friendly service of Armando at the pool bar. Our entire team from spa, concierge, kitchen and valet is very proud to have offered you the most memorable experience. We highly appreciate your comments and sincerely look forward to welcome you back on a future occasion and providing you with the exceptional hospitality that characterizes our resort. Warm regards
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Amazing location and Ruben & Ernesto were so wonderful in making sure our experience was amazing. Ruben was always willing to help in any way he could. One night we left the resort and brought them back tacos for all of their kindness.
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Date of stay: June 2022
Location
Service
Sleep Quality
Helpful
Response from Fred Ruiz, Other at Marriott Puerto Vallarta Resort & Spa
Responded 2 weeks ago
Hi kimF5702QV, We appreciate the time that you have invested in writing an overview of your stay with us. We happy to know that you were very satisfied with our location. Your comments will serve as an inspiration to Ruben and Ernesto to continue working with passion, ensuring our valued guests have an enjoyable and memorable experience with us. It was a pleasure being your host during your recent gateway to Puerto Vallarta. Warm regards
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We were highly satisfied with this hotel and it ranks in the top 1% of all Marriott's we've visited. I'm ambassador level with Marriott and Platinum for life. I took my wife and kids here for 2 nights, prior to moving to St Regis. I'm rating the property excellent for a 4 star, but as expected, it is not as luxurious as a St Regis or 4 Seasons. The food, bars, drinks, location were all wonderful. We had a Jr Suite, but it was more like a full sized suite at most hotels. Our location was the main tower which was centrally located and overlooked the main pool. The daily breakfast was amazing on on par with JW Marriott or St Regis. The pool had quite a few people, but there was always plenty of seating and relatively fast service. It's also very convenient to reach the hotel as it's only 7 mins from airport. The planes though are not distracting - I never noticed them. I did not get in to the ocean with my kids because a person was attacked in the middle of the night by a crocodile a few years ago - and because I was leaving to stay at a different beach if a few days. It's still probably incredibly safe. I would definitely go back and do suggest hotel for romantic getaways, honeymoons on a budget, family trips, or boys/girls weekends. My only complaint about the hotel is it took me 43 minutes from being seated at the Hibachi place to being delivered my first drink.…
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Date of stay: June 2022
Value
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Fred Ruiz, Other at Marriott Puerto Vallarta Resort & Spa
Responded 2 weeks ago
Hi David R, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Marriott Puerto Vallarta Resort & Spa. We are delighted to know that you’ve enjoyed all the details we take pride in offering our guests and to know that you recommend us and consider us as a top property with extraordinary value. We truly hope to host you again in the future so we can offer you the remarkable experience that you deserve. Please do not hesitate to contact us personally prior to your arrival, we will be happy to assist you. Warm regards
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Very nice hotel, all staff is so welcoming and attentive. Spa, pool and all installations are very beautiful. Rooms are comfortable and spacious. Bars and restaurants with good food and service. Would definitely stay here again.
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from Fred Ruiz, Other at Marriott Puerto Vallarta Resort & Spa
Responded 2 weeks ago
Hi Mmbg72, We would like to thank you for choosing our resort as your host on your recent gateway to Puerto Vallarta. It was a pleasure having you and we appreciate you have take the time to share your experience on Tripadvisor. It is our greatest pleasure to know that your stay was very nice and you were very satisfied with our facilities and the service in the bars and restaurants. We sincerely look forward to welcome you back on a future occasion for another exceptional stay. Warm regards
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PRICE RANGE
$213 - $291 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casamagna marriott puerto vallarta resort & spa hotel puerto vallarta, casamagna marriott puerto vallarta resort and spa, marriott puerto vallarta, puerto vallarta marriott
FORMERLY KNOWN AS
Casa Magna Marriott Puerto Vallarta Resort & Spa
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
433
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Claim Your Listing Frequently Asked Questions about Marriott Puerto Vallarta Resort & Spa
Which popular attractions are close to Marriott Puerto Vallarta Resort & Spa?
Nearby attractions include Mexican Fiestas at Velas Vallarta (0.3 miles).
What are some of the property amenities at Marriott Puerto Vallarta Resort & Spa?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Marriott Puerto Vallarta Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Marriott Puerto Vallarta Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Marriott Puerto Vallarta Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Marriott Puerto Vallarta Resort & Spa?
Conveniently located restaurants include Mikado, Las Casitas, and La Estancia.
Are there opportunities to exercise at Marriott Puerto Vallarta Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Marriott Puerto Vallarta Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Marriott Puerto Vallarta Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Marriott Puerto Vallarta Resort & Spa?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Marriott Puerto Vallarta Resort & Spa?
Many travelers enjoy visiting Parroquia de San Miguel Arcangel Church (2.6 miles).