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Westin Resort & Spa Puerto Vallarta

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Westin Resort & Spa Puerto Vallarta
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1,648 Reviews from our TripAdvisor Community

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There are newer reviews for Westin Resort & Spa Puerto Vallarta
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Showing 1,392: English reviews
Vancouver, Canada
Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed December 27, 2012

We just returned from PV yesterday and spent 6 nights at the Westin Resort at the Marina. Our room was great. The pool area spotless and lovely. Most of all the service was outstanding. Anything we contacted Service Express about was looked after within ten minutes!! Gillian at the front desk was more than helpful. Would recommend this hotel in... More 

Helpful?
2 Thank Rosey383
Olympia, Washington
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed December 21, 2012

At this time, the hotel is being renovated. We got a room in the first floor with a King bed in the tower that was supposedly already finished. Well, they forgot the shower. There was one on the wall of the bathtub but no curtains, so no way to take a shower without flooding the whole room. We asked to... More 

Helpful?
3 Thank chuck g
cristina_castillo, Director General at Westin Resort & Spa Puerto Vallarta, responded to this review

Dear guest, First of all I would like to apologize for the inconvenience during your stay in our hotel. Your feedback is very valuable and important to us in order to improve our services. We definitely work on those issues and hope to have the opportunity to show you the difference. My very best regards Eduardo ballesteros General Manager More 

Chapala, Mexico
Level Contributor
231 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed December 21, 2012

The property is very well maintained and includes a large pool area. Prices are low in early December before the beginning of the seasonal rush. Our deal included a terrific buffet breakfast each day and pay for two, get three nights accommodation. The hotel is located in the marina area, at least 10 km from downtown but you can hop... More 

Helpful?
Thank elpavorealblanco
1 review
Reviewed December 7, 2012

We just got back from the puerta Vallarta westin and loved this hotel, we enjoyed the spacious pool the spa and gym The delicious breakfast buffet was great and also the pool side service was also good We met some nice people that work for the westin such as Noe at the lobby bar, Pedro the bellman and Patricia pool... More 

Helpful?
Thank falco79
Calgary, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 5, 2012

This Hotel is ok but needs reno's the rooms are very outdated and really showing there age. They were painting the pink in the Lobby and hall ways. But they should be doing the rooms instead. Restaurant prices are crazy expensive. Go to the Marina and eat at Victor's. Happy hour prices are high but do-able. Staff is good, but... More 

Helpful?
Thank aldersyde
Vancouver
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 4, 2012

My husband and I brought our 14 month old son to this large and beautiful resort. They were painting the buildings but they were so organized that you hardly even noticed the extra workers. The food was delicious and we loved the pool and beach. Oh, and the sunsets were incredible! Also, with the marina just across the street there... More 

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1 Thank Liz_TVancouver
Madison, Wisconsin
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 24, 2012

This is a nice hotel in an attractive setting. We have used this property on several occasions over the last eight years and would like to use it again but won't. With each passing year, this hotel seems to be more interested in catering to local parties (especially weddings) which the hotel allows to play ridiculously loud music until 2... More 

Helpful?
4 Thank John G
cristina_castillo, Director of Sales at Westin Resort & Spa Puerto Vallarta, responded to this review

Dear guest, Thank you very much for your valuable feedback. I understand your feeling about the noise during your stay in our hotel and I would like to share with you that we are changing our outdoor venues policy for events to avoid this type of experience to our guests. Our very best regards Cristina Castillo Director of Sales and... More 

Cinnaminson, NJ
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed November 19, 2012

Stayed 5 days at this beautiful resort and we had the best time. The employees were consistently friendly and always providing the best service possible The room are very nice with balconies. We stayed in a full bay room and it was wonderful. Food at the hotel was delicious with beautiful presentations. The hotel has a good workout area with... More 

Helpful?
2 Thank Tom1955
texas
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed November 12, 2012

I just spent 6 nights at this Westin. The room was very large and had a beautiful view of the ocean with a large balcony. The staff could not have been more helpful everywhere in the hotel. I booked the room with access to the Royal Beach Club with continental breakfast and appetizers and drinks in the afternoon. The breakfast... More 

Helpful?
2 Thank demandingdivatexas
San Carlos, California
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed November 10, 2012

I would recommend this hotel. Decent beach, nice pools. The amenties like the gym need updating. Despite having reserved many months before our trip, it seemed like they didn't have the accommodations a family of 4 would need. They had a king bed only available. After having driven all the way from Guadalajara (through Tequila), we got there around 6pm.... More 

Helpful?
Thank TheNavs
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Westin Resort & Spa Puerto Vallarta

Address: Paseo de la Marina Sur No. 205 | Marina Vallarta, Puerto Vallarta 48354, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $115 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Resort & Spa Puerto Vallarta 4*
Number of rooms: 280
Reservation Options:
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Also Known As:
Westin Resort & Spa Puerto Vallarta Hotel Puerto Vallarta
Westin Resort And Spa Puerto Vallarta
Westin Puerto Vallarta
Westin Regina Puerto Vallarta
Puerto Vallarta Westin
Westin Hotel Puerto Vallarta
Westin Resort Puerto Vallarta
Hotel Style:
#11 Top resorts Hotel in Puerto Vallarta
#14 Business Hotel in Puerto Vallarta
#15 Luxury Hotel in Puerto Vallarta
#15 Spa Hotel in Puerto Vallarta
#19 On the Beach Hotel in Puerto Vallarta
#25 Romantic Hotel in Puerto Vallarta
#27 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from Westin Resort & Spa Puerto Vallarta staff and other travelers.
45 questions
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Questions? Get answers from Westin Resort & Spa Puerto Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you can upgrade the junior suite is worth it!”
 of 5 bubbles cocokac, yesterday | Read review
“Know what you want on vacation...culture or luxury.....the hotel is total luxury with great service....”
 of 5 bubbles dfrench2015, 4 weeks ago | Read review
“ask for highest floor for best view of ocean”
 of 5 bubbles VladoLaGrange, Oct 28, 2016 | Read review
“Upgrade to the Grand Beach Club or the jacuzzi room - you won't be sorry”
 of 5 bubbles amcdo1997, Oct 21, 2016 | Read review
“The 14th floor rooms have an amazing view!”
 of 5 bubbles AlexisDawn77, Oct 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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