The Westin Resort & Spa, Puerto Vallarta
Paseo de la Marina Sur No. 205 Marina Vallarta, Puerto Vallarta 48354 Mexico
Hotel direct offer!Unlock Member Rates!
Lock in the lowest price from these sites
Westin.com
Booking.com
travelup.com
View all 16 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (2,525)2,525
360
Panoramas (20) 
Room & Suite (721)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#51 of 156 hotels in Puerto Vallarta
Location
4.2
Cleanliness
4.2
Service
4.3
Value
4.0
Travelers' Choice
Experience the charm of a vibrant Mexican city from accommodations at The Westin Resort & Spa, Puerto Vallarta. Our beachside resort in Puerto Vallarta, Mexico sits on 410 feet of private Pacific Ocean beach, just 15 minutes from downtown where you'll find quaint cobblestone streets, lively shops, excellent dining, and a pulsating nightlife.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Children Activities (Kid / Family Friendly)
Kids club
Parking
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Fireplace
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Iron
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Ocean View
Languages Spoken
English
Location
80Somewhat walkable
Grade: 80 out of 100
14Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
Contact
Paseo de la Marina Sur No. 205 Marina Vallarta, Puerto Vallarta 48354 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $34/day
2367Reviews165Q+A100Room tips
Reviews
Traveler rating
- 1,039
- 803
- 301
- 129
- 95
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
A big Thank you to the staff for making our 37th Anniversary trip such a lovely experience. From Karina at checkin to Hector the Executive Chef we had exceptional service and kindness from everyone at the hotel. I really can’t think of an interaction we had with staff including room service, valet, waiters at pool and restaurants, store clerks, housekeeping, spa, onsite Physician, concierge and maintenance crews, that wasn’t top notch. A special shout out to everyone at the spa who pampered my husband and I, especially Elizabeth who gave me the best haircut I’ve had in years and an equally amazing massage. Again, Thanks to all for such a great stay!
Read more
Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Management, Atención al huésped/Recepción at The Westin Resort & Spa, Puerto Vallarta
Responded 2 weeks ago
Esteemed travellitely, Thank you for your valuable feedback and appreciate your loyalty. We could not been happier to have you with us and share even more memories. It´s always a pleasure to have you stay with us and we hope to host you again in the near future so you may continue to enjoy our property, our activities and all Puerto Vallarta has to offer. Be well & hope to see you back soon at this your second home away from home. Be well.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this property when it first opened. It is unfortunately not keeping up with today’s revenge travelers. The showers need a refresh, the furniture is tattered, drapes dirty, outlets not functional. The A/C fan cooled the room but sounded like the spin cycle in a washing machine constantly. This was room 511. It is a very loud hotel with the layout as you can hear kids screaming at the pool, as well as cleaning staff haling carts down the long corridors late in the evening. Pool towels gone by 9am each day as guests take several for themselves to reserve chairs. Marriott next door is a better option, as we checked it out while we were there.
Read more
Date of stay: March 2023
Cleanliness
Service
Sleep Quality
Room Tip: Top floor ocean front
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Management, Guest Services / Front Office at The Westin Resort & Spa, Puerto Vallarta
Responded 3 weeks ago
Esteemed TH, Thank you for taking the time to send us your feedback. Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We apologize for the inconveniences. Be well.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is probably the best property I've stayed at in Puerto Vallarta. The service from Check-in to Concierge, Restaurant, Spa/Gym and Pool personnel was fantastic. They were attentive and friendly and there wasn't a single issue they could not resolve for me. As for issue, there were none. The room was clean and well maintained. The bed and pillows were comfortable I was able to get very good sleep. The bathroom was well appointed. There was ample space for clothing and all other items for two people. Housekeeping services were timely and always left the room in a state were we felt invited back each time we returned. The pool was clean and there was ample shade for those like me who have to take care in the sun. Poolside service was quick, efficient and friendly. The restaurants offered a nice variety of options. Again, the service was efficient and friendly. The gym was more than adequate for a hotel gym and staff were constantly cleaning it to make sure that it was a healthy environment. The spa was extensive with cool water pool, steam room and sauna. All facilities worked well. The spa services were reasonably priced and the delivered with care and expertise. Everyone was friendly and very dedicate to making sure our experience was exactly what we expected and more. Concierge services helped immensely with a variety of things including the confirmation of dinner reservations and the return of items I had inadvertently left behind. Finally, because of a medical emergency, I and my partner had to stay one extra day. The hotel was phenomenal in helping us with the emergency and made sure that we had everything we needed to extend our stay one night. They assisted in helping with the emergency and treated us as more than just valued guests. I will look forward to staying at this Westin, again, in the future.…
Read more
Date of stay: February 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Management, Atención al huésped/Recepción at The Westin Resort & Spa, Puerto Vallarta
Responded 3 weeks ago
Esteemed denverdemetre, Thank you for your valuable feedback. The comfort you derive from our facilities and service is our main objective. Rest assured that we strive to anticipate your needs and are committed to ensuring your total satisfaction. We sincerely hope we could host you again shall your plans ever bring you back to Puerto Vallarta. Be well.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is by far the worst experience I’ve had in my life from a hotel (and I’ve travelled all over the world, you can check my reviews) Booked trough booking.com and unfortunately got covid, I called two days before the stay to cancel ny stay and offered them to send them my covid result, the lady at reservations not only was terribly rude but despotic, she told me that I had to contact booking dot com and send them my covid test result. I did that and booking replied I had to contact the property because the property was not responding their messages. Anyway they charged me, in their policies it is stated and I have it written that the cancellation fee is 330 dollars, well, they charged me 430 dollars, so basically they stole from me. I will make sure nobody I know stays there. I would also like to tell that my friends went there without me and they told me everything was terrible, from the food, the staff and the maintenance and cleaning was of the property. Never stay here, go everywhere else in Puerto Vallarta…
Read more
Date of stay: March 2023Trip type: Traveled solo
Room Tip: N E V E R Stay here
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Management, Atención al huésped/Recepción at The Westin Resort & Spa, Puerto Vallarta
Responded 3 weeks ago
Esteemed JPMoralesBroc, Thank you for taking the time to send us your feedback. Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We apologize for the inconveniences. Be well.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Obviously the hotel preferred the congress guest than individual guests ... room was cancelled, they informed me during the check in process ... the garden is nice (but I was wondering that there was a pool animation), beach is tiny and not nice, old fashioned beach chairs, nice breakfast restaurant. Srangely enough, the elevator went to the floor that was locked (restaurant and beach floor), so you couldn´t get out there and had to take the stairs ... no e-mail address on the homepage of Westin / Marriott of that hotel! So you can´t make reservations etc. for the spa, ordering a driver ... very inattentive. If you want to stay there, I recommend to ask before if the reservation still exists.
Read more
Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Management, Atención al huésped/Recepción at The Westin Resort & Spa, Puerto Vallarta
Responded 3 weeks ago
Esteemed Spy06, Thank you for taking the time to send us your feedback. Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We apologize for the inconveniences. Be well.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We visited the La Casada bar at the resort. For many yrs we enjoyed this bar to have a cocktail and watch the sunset. When entering there were only two chairs at the bar and when asked the bartender why no chairs she stated that they were all broken. So we sat at a table. The server stated that guests attending a wedding there a few nights before were rowdy and broke the chairs. We were incensed that a Marriott property would not replace chairs after an incident several days before and even allow this to happen. She stated how young people were drunk and went “crazy”. Unacceptable! We are at the Titanium level with Marriott hotels and Presidential at the vacation club level. Also, no happy hour as in the past. Whether one is at our level or not this is not what one would except from Marriott. 😞…
Read more
Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Management, Atención al huésped/Recepción at The Westin Resort & Spa, Puerto Vallarta
Responded 3 weeks ago
Hello bets84, We're sorry you were unhappy we'll work hard to fix the issue you experienced. Thanks for letting us know. We hope you can consider stay with us again and improve your experience.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Westin is lovely, the staff is wonderful, but the grounds are overrun with iguanas. Two large iguanas fell on my head as I sat by the pool one day. I got deep scratches as they tried to get off me and there were no apologies by management. Luckily they have a medic on staff who cleaned and bandaged my wounds. However, I will never go back unless they figure out how to get rid of the reptiles. They also poop in the kids pool.
Read more
Date of stay: December 2022
Value
Location
Service
Room Tip: Don’t sit under any bushes. Make sure you and you kids shower after using the kids pool
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Management, Atención al huésped/Recepción at The Westin Resort & Spa, Puerto Vallarta
Responded 4 weeks ago
Esteemed Travel52400149116, Thank you for taking the time to send us your feedback. Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We apologize for the inconveniences. Be well.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is our 3rd trip to the PVR Westin. The staff are so amazing and so friendly and helpful. The grounds are beautiful. The food is amazing and some of the best we had during our stay. We will always come back here
Read more
Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Management, Atención al huésped/Recepción at The Westin Resort & Spa, Puerto Vallarta
Responded 4 weeks ago
Esteemed Z1253XWianw, We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon. Be well.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From day one, the staff and servers were very attentive and helpful. The one week stay that we had was Super Enjoyable and Less Stressful because of every one at the hotel. I certainly will recommend this resort for any one wanting some relaxation. The food at El Palmar was tops. We did not have to venture elsewhere to enjoy excellent food and service. Special mention to Gibran at the front desk for being so accommodating. The same goes to breakfast crew at El Palmar. The beach and the sunsets were an added attraction.
Read more
Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Pack an appetite. Food is delicious!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Management, Atención al huésped/Recepción at The Westin Resort & Spa, Puerto Vallarta
Responded Feb 24, 2023
Esteemed rmas9338, We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon. Be well.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just got back from 10 days here. First time at this hotel. Overall experience was wonderful. As reported in recent reviews, the rooms are a bit dated, but clean and spacious. We paid for the upgrade to full ocean view, high floor (10th)--well worth it. What was lacking in terms of need for property update was more than compensated by excellent customer service from their friendly and helpful staff. Carmen, our housekeeper was gracious and always timely, with flexibility with us if we needed to get into our room during her daily routine. Sergio was fantastic as our 'go-to' guy around the pool. He remembered my name and was familiar with our drink preferences. He also helped out with a couple of special requests. Estefania was bubbly and super friendly at the towel shack by the pool, and also did a great job with water aerobics. The great staff makes this a place we will definitely come back to again. Pro's: -10 minutes from the airport. Take an Uber, $5 including tip! Much cheaper than commercial cabs. You do have to cross the ramped pedestrian bridge to the other side of the thoroughfare to catch Uber, but only upon arrival. Departure cab can drop you at the curb. -Easy 10-minute walk to the Marina, where there is tons of shopping and restaurants of all types. Food quality everywhere was great, and very affordable. -Only 20 minute cab ride to downtown historic district. Or you can take the local bus for an urban adventure. -Beautiful grounds with many mature palm trees. Nice blend of shady and sunny spots to suit your preference. -While we did not have a problem getting pool chairs (shade was our preference), you should try to get out there before 9:00 to lay claim with a towel or article of clothing. They don't strictly enforce the published rule about not reserving chairs in advance, as long as you don't abuse it by not showing up until noon or later, or worse yet, being a no-show. -Buffet breakfast was fantastic. Everything you could ever want, with excellent quality. Cons: -Weird woven shutters that open and are part of the wall between the bathroom and bedroom. Even when closed, definitely not a light or sound barrier. Not a big deal for couples, but if you have guests visiting in your room, kind of strange. -Pillow choices did not suit us for comfort -Pool has some strange sloped areas that you can't clearly see. We saw lots of people stumble a bit, so be cautious navigating while in shallow water. -Bathroom fixtures are showing their age. One of our sinks was cracked, though it didn't leak. …
Read more
Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Management, Atención al huésped/Recepción at The Westin Resort & Spa, Puerto Vallarta
Responded Feb 21, 2023
Esteemed O2157LPpaulg, Thank you for taking the time to send us your feedback. Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We apologize for the inconveniences. Be well.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$176 - $285 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin resort & spa puerto vallarta hotel puerto vallarta, westin resort and spa puerto vallarta, westin puerto vallarta, westin regina puerto vallarta, puerto vallarta westin, westin hotel puerto vallarta, westin resort puerto vallarta
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
280
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingTHE WESTIN RESORT & SPA, PUERTO VALLARTA - Updated 2023 Prices & Reviews (Mexico)
Frequently Asked Questions about The Westin Resort & Spa, Puerto Vallarta
Which popular attractions are close to The Westin Resort & Spa, Puerto Vallarta?
Nearby attractions include Papier Mache (0.3 miles) and Galeria Amores (0.3 miles).
What are some of the property amenities at The Westin Resort & Spa, Puerto Vallarta?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at The Westin Resort & Spa, Puerto Vallarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Resort & Spa, Puerto Vallarta?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Westin Resort & Spa, Puerto Vallarta?
Yes, free parking is available to guests.
What are some restaurants close to The Westin Resort & Spa, Puerto Vallarta?
Conveniently located restaurants include Fatto In Casa, Los Mariachiles, and Vina & Salvatore's Wine Bar.
Are there opportunities to exercise at The Westin Resort & Spa, Puerto Vallarta?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Westin Resort & Spa, Puerto Vallarta?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Resort & Spa, Puerto Vallarta?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Resort & Spa, Puerto Vallarta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Westin Resort & Spa, Puerto Vallarta?
Many travelers enjoy visiting Parroquia de San Miguel Arcangel Church (2.0 miles).