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The Westin Resort & Spa, Puerto Vallarta

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Paseo de la Marina Sur No. 205 Marina Vallarta, Puerto Vallarta 48354 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1747)
360
Panoramas (20)
Room & Suite (682)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Resort & Spa, Puerto Vallarta
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#47 of 151 hotels in Puerto Vallarta
Location
Cleanliness
Service
Value
Travelers' Choice
Experience the charm of a vibrant Mexican city from accommodations at The Westin Resort & Spa, Puerto Vallarta. Our beachside resort in Puerto Vallarta, Mexico sits on 410 feet of private Pacific Ocean beach, just 15 minutes from downtown where you'll find quaint cobblestone streets, lively shops, excellent dining, and a pulsating nightlife.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Children Activities (Kid / Family Friendly)
Kids club
Parking
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Housekeeping
Interconnected rooms available
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Green
Languages Spoken
English
Hotel links
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Location

Full view
70Somewhat walkable
Grade: 70 out of 100
14Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
2270Reviews153Q+A100Room tips
Traveler rating
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Popular mentions
ealew wrote a review Jul 15
Seattle, Washington9 contributions3 helpful votes
Amazing week here. Great breakfast at El Palmar with rotating menu. The highlight was Manuel from Water Activities. He greeted us each day by name and made us feel at home. Don’t miss his fun water aerobics and water volleyball!! Great for the whole family. The pools are fantastically designed with plenty of space and social distancing. Rooms are big and spacious with super AC. I recommend at least one meal at arriceffes. Great to see the sunset and attentive staff. Everyone was very friendly and happy to help you have the best holiday. The only downside was sporadic housekeeping I think due to COVID-19, but when we did get housekeeping, we received towel art or other thoughtful touches. Super location near the marina Ana across from downtown PV. Easy bus ride or Uber to town. Thanks to Manuel for all the great memories.
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Date of stay: July 2021Trip type: Traveled as a couple
Room Tip: Be clear about housekeeping needs. Masks are required but they have on sight Covid testing and a...
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Response from Eduardo Ballesteros, Director General at The Westin Resort & Spa, Puerto Vallarta
Responded 4 days ago
Greetings from beautiful Puerto Vallarta ealew, Thank you for your valuable feedback we will pass on your acknowledgements to all of our wonderful staff specially to Manuel. We are glad to know you had a refreshing and rejuvenating stay and we hope to host you again in your returning trips to beautiful Mexico. Be well.
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ZMW wrote a review Jul 12
7 contributions
We just returned from our 4 night stay and it was wonderful. The trip was overwhelmingly wonderful with very few cons 1.) The price point was WONDERFUL. We used Travel Zoo and found a great 4-night voucher for this resort. Booking with our voucher was super simple. 2.) Internal ambiance and decor is great. The interior designers for this resort have done a phenomenal job. There are beautiful indoor water fountains and art displays. There are beautiful views of the pool and ocean throughout the lobbies and common areas. 3.) The pool is fabulous and very well maintained and clean. I noticed the staff pressure washing and sanitizing often. 4.) The bedrooms... I think every room has at least. Partial ocean view. And the views are stunning - you could see the pool, ocean, and mountains from our room. Because of COVID-19, some of the amenities we were used to like microwave (for midday/late night popcorn) weren't available but overall the rooms were good. Cons: no bathroom fans... So, if you're a woman with curly hair, be careful to plan ahead with shower cap, and protective style. Also, our mattresses were very very lumpy. We travelled with friends, and they said their mattresses were great, so I think it was an abnormal issue, but we definitely noticed. Regardless of lumpy mattresses and no bathroom fan, we LOVED our view too much to even consider changing to another room. 5.) The beach... The resort has a private beach with a beautiful view of the Puerto Vallarta bay. There are plenty of cabanas and beach activities like paddle boarding, kayaking, and even mini- swim lessons are included in your resort fee. There are vendors who occasionally try to sell things, but it's not overwhelming at all. They are very respectful and respond well to "No, gracias." There's also a great beachfront bar where you can get tasty meals and decent drinks. Our favorite meal was the chicken tenders... (I know sounds crazy .. bit definitely worth s try). 6.) The spa... Go. Go alone. Go with your friend. Go with your significant other.... Do it. Go. It's worth it. If you can't afford it, ask them for any discounts and go. It's wonderful better than the top-of-the-line all-inclusive resort that we visited in Punta Cana last year. It's so so great. They have just for two package that is worth every penny. 7.) The STAFF! Shout-out to the incredible hospitality of the Westin Resort staff. Manuel who leads beach activities was one of our favorite parts of stay. He provided great coaching and service related to all things beach/ocean. Adriana and Rafael served our Cabana for our entire stay. They have such wonderful demeanors. They were the perfect balance of attentive but not annoying. Lourdes and Evangelina have WONDERFUL massage therapist skills. My husband and I felt like we were in heaven when we received the deep tissue massage from them. Luis and Gilberto were also very hempful and informative Spa hosts. In fact, they took a lot of time to describe very specific aspects of the spa. We travelled to Excellence El Carmen, and we honestly feel like our experience at this Westin was more enjoyable... From the views, to the staff, to the included beach activities, we just really loved it.
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Date of stay: July 2021Trip type: Traveled with family
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Response from Eduardo Ballesteros, Director General at The Westin Resort & Spa, Puerto Vallarta
Responded 1 week ago
Esteemed Zm4412, Thank you for taking the time to send us your feedback. Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We apologize for the inconveniences. Be well.
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Marsellas wrote a review Jul 12
1 contribution
We stayed at the Westin resort for five days. It was wonderful &the staff was very kind. Great views of the mountain &the city. Special shoutout to Manuel Lopez! He was great & kind to us at the beach. Anything we needed he provided for us - a nice cabana near the beach, helping us paddleboard, and kayak! Everyone was very friendly. Our rooms were cleaned daily and the view from our room was amazing. The pool was great because it wasn't too cold or too warm. Just the right temperature for kids, couples, singles, families, and anybody to enjoy! We definitely would go again and we recommend it to anyone who is planning on visiting Puerto Vallarta.
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Date of stay: July 2021
Location
Cleanliness
Service
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Response from Eduardo Ballesteros, Director General at The Westin Resort & Spa, Puerto Vallarta
Responded 1 week ago
Esteemed mars5523, Thank you for your valuable feedback. The comfort you derive from our facilities and service is our main objective. Rest assured that we strive to anticipate your needs and are committed to ensuring your total satisfaction. We sincerely hope we could host you again shall your plans ever bring you back to Puerto Vallarta. Be well.
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Natalie M wrote a review Jul 3
3 contributions
+1
From the time we were greeted by the concierge, Pablo, we felt like we were important to everyone. The grounds were impeccable and indescribably beautiful, the food was always great, the pool well maintained and enjoyable, and every staff member very pleasant and helpful. We felt like our stay was appreciated and we just can’t say enough good things about The Westin Puerto Vallarta. We will stay here every time we visit and recommend it to everyone who plans on visiting Puerto Vallarta.
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from Eduardo Ballesteros, Director General at The Westin Resort & Spa, Puerto Vallarta
Responded 3 weeks ago
Esteemed Murschel66, On behalf of the Management of The Westin Resort and Spa Puerto Vallarta we would like to thank you for taking the time to send us your valuable feedback. We hope you enjoyed our facilities and had a refreshing and relaxing stay with us. We hope to host you soon. Be well.
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Samantha B wrote a review Jul 3
6 contributions7 helpful votes
Pros - staff was very friendly, COVID protocols were mostly enforced, everywhere in the hotel is clean, quality of food and drinks by the pool was good Cons - very overpriced for what you get (well maintained but very dated rooms and pool area), steak and seafood restaurant by the beach was awful (very expensive, food was horrible and made us sick the next morning) Overall this hotel is fine but for the price there are a lot better options in PV
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Date of stay: June 2021Trip type: Traveled with friends
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Response from Eduardo Ballesteros, Director General at The Westin Resort & Spa, Puerto Vallarta
Responded 3 weeks ago
Esteemed samanthabB9772QN, Thank you for taking the time to send us your feedback. Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We apologize for the inconveniences. Be well.
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PRICE RANGE
$107 - $255 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin resort & spa puerto vallarta hotel puerto vallarta, westin resort and spa puerto vallarta, westin puerto vallarta, westin regina puerto vallarta, puerto vallarta westin, westin hotel puerto vallarta, westin resort puerto vallarta
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
280
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Frequently Asked Questions about The Westin Resort & Spa, Puerto Vallarta
Which popular attractions are close to The Westin Resort & Spa, Puerto Vallarta?
Nearby attractions include Papier Mache (0.3 miles) and Galeria Amores (0.3 miles).
What are some of the property amenities at The Westin Resort & Spa, Puerto Vallarta?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at The Westin Resort & Spa, Puerto Vallarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Resort & Spa, Puerto Vallarta?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Westin Resort & Spa, Puerto Vallarta?
Yes, free parking is available to guests.
What are some restaurants close to The Westin Resort & Spa, Puerto Vallarta?
Conveniently located restaurants include Los Mariachiles, La Barra Cerveceria, and Bakal.
Are there opportunities to exercise at The Westin Resort & Spa, Puerto Vallarta?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Westin Resort & Spa, Puerto Vallarta?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Resort & Spa, Puerto Vallarta?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Resort & Spa, Puerto Vallarta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Westin Resort & Spa, Puerto Vallarta?
Many travelers enjoy visiting Parroquia de San Miguel Arcangel Church (2.0 miles).