The Westin Resort & Spa, Puerto Vallarta
Paseo de la Marina Sur No. 205 Marina Vallarta, Puerto Vallarta 48354 Mexico
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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Resort & Spa, Puerto Vallarta
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#49 of 159 in Puerto Vallarta
Location
4.2
Cleanliness
4.2
Service
4.3
Value
4.0
Experience the charm of a vibrant Mexican city from accommodations at The Westin Resort & Spa, Puerto Vallarta. Our beachside resort in Puerto Vallarta, Mexico sits on 410 feet of private Pacific Ocean beach, just 15 minutes from downtown where you'll find quaint cobblestone streets, lively shops, excellent dining, and a pulsating nightlife.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Children Activities (Kid / Family Friendly)
Kids club
Parking
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
Quiet
Languages Spoken
English, Spanish
Location
Full view
71Somewhat walkable
Grade: 71 out of 100
16Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
Contact
Paseo de la Marina Sur No. 205 Marina Vallarta, Puerto Vallarta 48354 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $34/day
2318Reviews163Q+A100Room tips
Reviews
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Food and drinks are terrible, easily the worst meal we had in a week in the PV area was at the hotel restaurant. Service is hit and miss, mainly miss, amenities are extremely average. Just feels like a budget hotel. Won’t stay here again. Not the worst hotel but certainly not a positive experience I’d recommend.
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from Hotel Management, Guest Services / Front Office at The Westin Resort & Spa, Puerto Vallarta
Responded 1 week ago
Esteemed Guest, Thank you for taking the time to send us your feedback. Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We apologize for the inconveniences. Be well.
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Great vacation. 5 stars for the hotel. Beach was perfect. Don't think you can go wrong with any of the tours but Rhythms of the Night Cruise & Dinner Show was a great ending. Beach vendors were out there but never harassed.
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Date of stay: July 2021
Helpful
Response from Hotel Management, Atención al huésped/Recepción at The Westin Resort & Spa, Puerto Vallarta
Responded 1 week ago
Esteemed Ernest, We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon. Be well.
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This hotel has spectacular views - all rooms are ocean front and you get a view of the entire bay. The service at the front desk was outstanding - they helped us get our Covid test very easily and we were also able to get an early check-in. The pool is wonderful and service at the pool was also outstanding. The only negative was the extremely slow service at the main restaurant, both for dinner and breakfast. The hotel doesn't look like much from the street (bright pink) and once you are inside, it's really beautiful
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Date of stay: March 2022
Value
Location
Service
Helpful
Response from Hotel Management, Guest Services / Front Office at The Westin Resort & Spa, Puerto Vallarta
Responded Mar 29, 2022
Esteemed Paula M, Thank you for taking the time to send us your feedback. Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We apologize for the inconveniences. Be well.
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We had a great time at the Westin. We have stayed there many times and again it was very good. The Westin people helped make our success. We attended water aerobics every day with Manuel. He made the exercise fun and always encouraged us to try our best. Aiden, Pedro and others upfront helped with our transportation,always with a smile and very helpful. Front desk people were terrific in handling our everyday needs. Esmirelda has always been very helpful as well as the rest of the staff. Samantha in housekeeping kept our room spotless and loft towel animals which always brought a smile to our faces. Can’t wait to return for another memorable trip to Puerto Vallarta.
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Date of stay: March 2022Trip type: Traveled
Room Tip: Check out the marina. Good restaurants and Thursday night fun
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1 Helpful vote
Helpful
Response from Hotel Management, Atención al huésped/Recepción at The Westin Resort & Spa, Puerto Vallarta
Responded Mar 23, 2022
Esteemed Lee S, Thank you for your valuable feedback. The comfort you derive from our facilities and service is our main objective. Rest assured that we strive to anticipate your needs and are committed to ensuring your total satisfaction. We sincerely hope we could host you again shall your plans ever bring you back to Puerto Vallarta. Be well.
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This is a very nice place with a really good daypass deal! Food its really good, has many bars and the spa is really nice!! Definitely will come back. They have a pool table and great location, staff is great and coconuts delicious, got a massage and had a really good time
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Date of stay: March 2022Trip type: Traveled
Room Tip: Use the spa, have a coconut loco and eat some food there, totally worth it
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Helpful
Response from Hotel Management, Atención al huésped/Recepción at The Westin Resort & Spa, Puerto Vallarta
Responded Mar 23, 2022
Esteemed José Felizardo F, We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon. Be well.
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Just returned to the UK after a 9 day stay at the Westin. We had a great time and would recommend the hotel. The hotel is only a 10 minute taxi ride from the airport, but doesn't suffer from any airport noise. All staff are friendly and helpful, that includes: Front Desk, Maids, Bar Staff and Bell Boys (Adan was particularly helpful, knew the area well and very professional. The hotel itself is a little dated as it is nearly 30 years old. However, it is very clean, well maintained and very spacious. The rooms are well equipped and we had great views from floor 8. The pool area is really good and there is a decent beachfront too. The Marina, with its bars and restaurants is a 10 minute walk away, at the very most. Only two negatives: 1) some guests go down to the pool early to take up beds which they then don't necessarily use, and 2) they are currently painting large parts of the hotel a garish pink - which seems bizarre to me (but that's only my opinion!!) Would definitely use again. …
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Date of stay: February 2022
Helpful
Response from Hotel Management, Atención al huésped/Recepción at The Westin Resort & Spa, Puerto Vallarta
Responded Mar 4, 2022
Esteemed JandHQ, We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon. Be well.
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This resort is absolutely amazing not only from the location, beautiful beach, amazing amazing pools and food but also the staff is spectacular! They are also friendly and accommodating doing your very best to ensure in your state exceeds your expectations. Josefina is the front desk manager and she’s wonderful, accommodating and will do whatever she can to make sure your state is AMAZING. Can’t wait to go back… For those of you who haven’t tried this resort in Puerto Vallarta, trust me when I say as an ambassador elite member who has been to hundreds of beautiful resorts, this one is a gem and one that must be try it out.
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Date of stay: February 2022Trip type: Traveled
Room Tip: Enjoy the amazing food at their restaurants and the HAPPY HOUR pool side
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Helpful
Response from Hotel Management, Atención al huésped/Recepción at The Westin Resort & Spa, Puerto Vallarta
Responded Feb 28, 2022
Esteemed Paul B, Thank you for your valuable feedback. The comfort you derive from our facilities and service is our main objective. Rest assured that we strive to anticipate your needs and are committed to ensuring your total satisfaction. We sincerely hope we could host you again shall your plans ever bring you back to Puerto Vallarta. Be well.
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Clean COVId safe hotel. We had a day pass to stay at the hotel from a cruise. Be prepared to show your passport if you’re paying for your day pass in cash, otherwise you’ll be forced to use a credit card. Pool was lovely and clean. Food on the menu at the pool bar/restaurant was good, although it took a long time for it to be delivered to your pool chair. Beach was beautiful and their are chairs and umbrellas available for use. Short ride(under 10 minutes in an Uber) to Puerto Magico, the cruise port.
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Date of stay: February 2022Trip type: Traveled
Room Tip: Bring your passport if you’re paying in cash. Take an Uber to hotel(cheaper than taxi)
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Helpful
Response from Hotel Management, Atención al huésped/Recepción at The Westin Resort & Spa, Puerto Vallarta
Responded Feb 28, 2022
Esteemed margor542, We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon. Be well.
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Had a great time at the Westin. Close to the airport. Welcoming staff! Nice ocean view room. Loved the beach. Manuel running water sports was great with helping to get my paddle board in and out of the ocean each time. Nice gentlemen running jet skis right outside of the resort. Not as convenient for a lot of restaurant options since closer to airport but still had a great time!!!! Beautiful pool area!!
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Date of stay: February 2022Trip type: Traveled
Helpful
Response from Hotel Management, Atención al huésped/Recepción at The Westin Resort & Spa, Puerto Vallarta
Responded Feb 21, 2022
Esteemed jenniferhK6517QJ, We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon. Be well.
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+1
The view from rooms on the upper floors is amazing and the location is great. The pool is really good with plenty of room. The best part I found out about this hotel is the staff. The staff went above and beyond to help out with my requests. Hugo and Leydi at the front desk were just amazing. I was having trouble with the UPS and needed to get it resolved locally. I do not speak Spanish and it was almost impossible for me to fix it. Hugo and Leydi helped me by calling UPS multiple times and arranging for the package delivery. The food is average at this hotel. Mexican hotdog at one of the bars was the only thing I thought was very tasty. The rooms are old and need renovations. The city area is 30-minute uber drive from the hotel and costs anywhere between 8$-13$.
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Date of stay: February 2022
Rooms
Location
Service
Room Tip: The view is great from this hotel but only for the high floors which are above the palm tree height.
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Helpful
Response from Hotel Management, Atención al huésped/Recepción at The Westin Resort & Spa, Puerto Vallarta
Responded Feb 16, 2022
Esteemed rohitk4133, Thank you for taking the time to send us your feedback. Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We apologize for the inconveniences. Be well.
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PRICE RANGE
$171 - $236 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin resort & spa puerto vallarta hotel puerto vallarta, westin resort and spa puerto vallarta, westin puerto vallarta, westin regina puerto vallarta, puerto vallarta westin, westin hotel puerto vallarta, westin resort puerto vallarta
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
280
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Claim Your Listing Frequently Asked Questions about The Westin Resort & Spa, Puerto Vallarta
Which popular attractions are close to The Westin Resort & Spa, Puerto Vallarta?
Nearby attractions include Papier Mache (0.3 miles) and Galeria Amores (0.3 miles).
What are some of the property amenities at The Westin Resort & Spa, Puerto Vallarta?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at The Westin Resort & Spa, Puerto Vallarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Resort & Spa, Puerto Vallarta?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Westin Resort & Spa, Puerto Vallarta?
Yes, free parking is available to guests.
What are some restaurants close to The Westin Resort & Spa, Puerto Vallarta?
Conveniently located restaurants include Los Mariachiles, Fatto In Casa, and La Barra Cerveceria.
Are there opportunities to exercise at The Westin Resort & Spa, Puerto Vallarta?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Westin Resort & Spa, Puerto Vallarta?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Resort & Spa, Puerto Vallarta?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Resort & Spa, Puerto Vallarta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Resort & Spa, Puerto Vallarta?
The staff speaks multiple languages, including English and Spanish.