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Playa Los Arcos Hotel Beach Resort & Spa

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Playa Los Arcos Hotel Beach Resort & Spa
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1,902 Reviews from our TripAdvisor Community

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There are newer reviews for Playa Los Arcos Hotel Beach Resort & Spa
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Showing 1,300: English reviews
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 23, 2015 via mobile

This 50 something year old stayed alone for a week in January 2015 in a suite. This hotel boast its a FAMILY hotel which I learned means gays are not welcome. The hotel restraunt had the worst quality food and poorest service of any place I ate in my week in PV. The room reeked of mold and mildew. Perhaps... More 

Helpful?
4 Thank desnobbig
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Desnobbig Thank you very much for taking the time to write us and for your comments, they help us identify any desviation in our service and correct them as soon as possible. We train our staff to provide the most courteous possible service to our guests, and to always look for ways to exceed their expectations. And we are... More 

New York City, New York
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 21, 2015

The spa services at Los Arcos is top notch. The spa is located next to the Malecon on the beach, air conditioned, professional, clean. The spa is open every day with late hours so very convenient to any schedule. Chely was great- enjoyed a relaxing massage.

Helpful?
3 Thank Lisa K
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Lisa K Thank you very much for your kind words, we appreciate them; we are so happy to have met your expectations. Thank you very much for your visit. We are so very happy that you gave us as chance to be at your service in our spa; we are looking forward to have you back soon for another... More 

Phoenix, Arizona
Level Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 18, 2015

We stayed here in February and were very happy with the extremely convenient beach location, close to restaurants in the old town. We were disappointed with the old outdated room and only after checking out did we realize we had paid for a "superior" room which we very much doubt this was. Our room was dark with low ceilings and... More 

Helpful?
2 Thank NIKieser
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear NIKieser Thank you very much for your comments, they help us identify our mistakes and correct them as soon as possible. We train our staff to provide the most courteous possible service to our guests, and to always look for ways to exceed their expectations. Sometimes we fail at achieving some of our goals and we are truly sorry... More 

Missouri
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 15, 2015

I read a lot of reviews on this resort. First of all a lot of the reviews complain about the rooms, our room was totally fine. We faced the pool and our air conditioner worked great but the blower was a little loud, but that drown out the noise. The king beds were huge with lots of pillows, I slept... More 

Helpful?
4 Thank Bethhermann
CorporativoLosArcos, concierge at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Bethhermann Thank you very much for your kind words, we truly appreciate them; we are delighted that you had given us the opportunity to be at your service for this family holidays; thank you for making us part of vacation experience. It is our goal to make you feel at home when you are here. And we really are... More 

New Westminster, Canada
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 15, 2015

We went to Puerto Vallarta for the first time in the middle of May 2015. We have been to Mexico many times but it was a first in this part of Mexico. We had heard wonderful things about the area we heard was called Old Town or the Romantic Zone so we looked for places on the beach in this... More 

Helpful?
5 Thank GT1717
CorporativoLosArcos, concierge at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear GT1717 Thank you very much for your kind words, we appreciate them; we truly enjoy the fact that you really love the area where our hotels are located and our hotels; as you mention; being in our hotels gives you the flexibility of going to most of the tourist attractions by just taking a short walk; there is also... More 

Brisbane, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 12, 2015

We ended up here after another hotel in PV double booked our room - we were happy that this is where we got to holiday. Because it was a last minute booking it was ridiculously expensive. Great location. Right on the beach. Excellent service. Staff were always happy to help and do whatever they could to make our stay wonderful.... More 

Helpful?
Thank Hayley G
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Hayley G Thank you very much for your visit, we really appreciate it. Thank you for giving us the opportunity to be at your service. If you like the area and you like the Mexican culture and traditions, then there is no better place than Playa Los Arcos. Next time you come, feel free to contact our hotel, someone... More 

Chicago, Illinois
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 11, 2015

This is the second year in a row I have taken a group of high school students on a service trip to Puerto Vallarta. Hotel Playa Los Arcos is the perfect place for us to stay. It has a great location, right on the beach in the Romantic Zone, near the malecon. The service has been great and we have... More 

Helpful?
Thank Wil W
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Wil W Thank you very much for your kind words, we truly appreciate them; we are delighted that you had a great experience during your recent visit to our hotel; thank you for making us part of your vacation experience. As you mention, our location could not be any better; as we are really closed to everything here in... More 

Fort Wayne, Indiana
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed June 11, 2015

We were so happy we stayed here! The staff could not have easier to work with. It's easy to get around the area, and everything was close by. Don't Miss Oscar at the pool bar! He was our favorite person, and a terrific bartender. Loved our room. It was close to the elevator, but we never had a problem with... More 

Helpful?
Thank ProfDanG
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear ProfDang Thank you very much for your kind words, we appreciate them; we are so happy to have met your expectations. Thank you very much for your visit. Oscar is going to be really motivated knowing how he made the difference for your stay to be more enjoyable. Thank you so much for your recognitions. We are so very... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 6, 2015 via mobile

had an amazing time while in pto vallarta, great staff too... cheergul attitude. Enjoyed the food too, and we could experience a little bit of night life, you cant miss it... its right in the middle of everything

Helpful?
1 Thank nenacastro
CorporativoLosArcos, Gerente at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Nenacastro Thank you very much for your kind words, we appreciate them; we truly enjoy the fact that you really love the area where our hotels are located and our hotels; as you mention; being in our hotels gives you the flexibility of going to most of the tourist attractions by just taking a short walk; there is also... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 3, 2015

Playa Los Arcos exceeded my expectations and delivered a beautiful wedding that will have our guests talking for years to come. Our stay was beyond comfortable. Excellent service from check in to check out. We have stayed here on more than one occasion and could not imagine staying anywhere else. The icing on the cake was the great help of... More 

Helpful?
Thank Luis E
CorporativoLosArcos, Gerente at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Luis E Thank you very much for your kind words, we truly appreciate them; we are delighted that you had given us the opportunity to be at your service in this special occasion; thank you for making us part of wedding experience. It is our goal to make you feel at home when you are here. Ann we really... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Playa Los Arcos Hotel Beach Resort & Spa is a splendid colonial Boutique Style Hotel that invites you to enjoy the vacatioon of your dreams.The quality of its facilities, hospitality and tradition of excellence in service will make your stay a trully pleasurable experience. Located in front of the best beach of Vallarta "Playa del Sol" in the heart of the exciting Romantic Zone, is one of the best tourist areas of Vallarta. Here you can find all types of residences, prestigios restaurants, cafes, boutiques, galleries and the best nightlife. Only a few steps from the new Malecon, the Cathedral and the New Pier. ... more   less 

Additional Information about Playa Los Arcos Hotel Beach Resort & Spa

Address: Olas Altas 380 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $78 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Playa Los Arcos Hotel Beach Resort & Spa 3*
Number of rooms: 169
Reservation Options:
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Also Known As:
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Hotel Style:
#15 Family Hotel in Puerto Vallarta
#17 On the Beach Hotel in Puerto Vallarta
#32 Romantic Hotel in Puerto Vallarta
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