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Playa Los Arcos Hotel Beach Resort & Spa

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Playa Los Arcos Hotel Beach Resort & Spa
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2,013 Reviews from our TripAdvisor Community

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There are newer reviews for Playa Los Arcos Hotel Beach Resort & Spa
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Showing 1,329: English reviews
Cabo San Lucas, Mexico
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is on the beach and offers parking. It's location is great to walk the malecon or downtown. Los Muertos beach is good for swimming and water sports. The hotel itself isn't that great but for the price I don't think it can be beat. We didn't hand out there. The two meals we had were gross - the... More 

Helpful?
3 Thank misbehave81
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Misbehave81 Thank you very much for your comments. We really appreciate your visit. It is our main goal to make you happy when you are here. We are very sorry for not being able to fulfill your needs. Although we would like to inform to you that our package all-inclusive comes with the buffet stiles meals which is at... More 

Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 25, 2016

This all-inclusive resort was terrible. The room I booked was taken and they didn't inform me of it. Furthermore, they didn't even have me in the system to stay there. The downsized the room and didn't give any money back or incentive for doing so. The food isn't very good, and it was teeming with kids in all of the... More 

Review collected in partnership with this hotel

Helpful?
2 Thank dominiquedavis70
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Dominiquedavis70 Thank you very much for taking the time to write us and for your comments, they help us identify any decrease in our standards of service and correct them as soon as possible. Our goal is to monitor all of the customer complains in order to keep providing a good services accomplished with a high up standards and... More 

Taoyuan, Taiwan
Level Contributor
66 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 24, 2016

I have just recently stayed 4 nights in Los Arcos and I had a great time there! The decor reflex Mexican style and it is right in front of the ocean and walking right near shops and restaurants and there is a lot to see in the area surrounding the hotel. The restaurant staff have provided great service and I... More 

Helpful?
2 Thank Jamesehd
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Jamesehd Thank you very much for your kind words, we truly appreciate them; we are delighted that you had given us the opportunity to be at your service for this family holidays; thank you for making us part of vacation experience. It is our goal to make you feel at home when you are here. And we really are... More 

El Paso, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 24, 2016

the rooms were not very clean, it smelled very bad and no one was able to fix it. i called the front desk to complain about the smell but the lady said that it was just humidity, i have stayed in other hotels at the beach and i had never experienced that awful smell, she sent someone with an air... More 

Review collected in partnership with this hotel

Helpful?
2 Thank moises_navarro0423
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Moises_navarro0423 Thank you very much for taking the time to write us and for your comments, they help us identify any decrease in our standards of service and correct them as soon as possible. Our goal is to monitor all of the customer complains in order to keep providing a good services accomplished with a high up standards and... More 

Albuquerque, New Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 20, 2016 via mobile

We had such a good time at this hotel! Everyone was super friendly and kind and beyond helpful! Magda at the concierge desk was awesome to work with. You got us great deals and helped us surprise our sister for her birthday! The food and service was great! Live shows every night at dinner and you have a beautiful view... More 

Helpful?
1 Thank weswoods77
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Weswoods77 Thank you very much for your kind words, we truly appreciate them; we are delighted that you had given us the opportunity to be at your service for this family holidays; thank you for making us part of vacation experience. It is our goal to make you feel at home when you are here. And we really are... More 

Oxnard, California
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 19, 2016 via mobile

Likes this place. It's all inclusive . The food is so so. Love that you can get a room facing the pool and how you can literally walk out to the beach. And there are so many activities and the locals are out there selling goods like bracelets, hats, to shrimp on a stick. You can be laying on beach... More 

Helpful?
1 Thank Andrew B
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Andrew1121805 Thank you very much for your kind words, we truly appreciate them; we are delighted that you had given us the opportunity to be at your service for this family holidays; thank you for making us part of vacation experience. It is our goal to make you feel at home when you are here. And we really are... More 

San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 18, 2016

if you can, change your dollars to pesos as everyone had a different exchange. Don't do all inclusive as there was only one restaurant in hotel .Enjoy all the different places to eat around the hotel.as for beer and snacks there is an oxxo store where you can buy what you need and bring to hotel. Had a great time... More 

Review collected in partnership with this hotel

Helpful?
1 Thank 805aliciap
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear 805aliciap Thank you very much for your kind words, we truly appreciate them; we are delighted that you had given us the opportunity to be at your service for this family holidays; thank you for making us part of vacation experience. It is our goal to make you feel at home when you are here. And we really are... More 

Long Beach, California
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 18, 2016

Great location with good food and service. The staff suited all my needs. I will be booking again next year. I was pleased with the cleaning service. Bar area by pool was cool with a attentive bartender. I am looking forward to see the staff again next year.

Helpful?
Thank Juliet A
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Juliet A Thank you very much for your kind words, we truly appreciate them; we are delighted that you had given us the opportunity to be at your service for this family holidays; thank you for making us part of vacation experience. It is our goal to make you feel at home when you are here. And we really... More 

Katy, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 16, 2016

very nice place. food was good for all inclusive. our maid kept the room spotless,bartender Oscar was extremely good. most waiters were attentive. my only real complaint was children in the adult pool,security should have taken more of an active role to keep them out.

Review collected in partnership with this hotel

Helpful?
1 Thank jdimuria1
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Jdimuria1 Thank you very much for your kind words, we truly appreciate them; we are delighted that you had given us the opportunity to be at your service for this family holidays; thank you for making us part of vacation experience. It is our goal to make you feel at home when you are here. And we really are... More 

Austin, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 16, 2016

We recently stayed at Playa Los Arcos. Here are the things we loved: 1-vacationing with the Mexican locals as opposed to other tourists 2-right in the heart of things (walk to stores/shops/nightlife/restaurants) 3-very accommodating...we needed something, they were there

Review collected in partnership with this hotel

Helpful?
Thank Betty W
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Betty W Thank you very much for your visit, we really appreciate it. We are really happy that you have given us the opportunity to be at your service. Thank you so much for letting us to be a part of your family experience. If you like the area and you like the Mexican culture and traditions, then there... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Playa Los Arcos Hotel Beach Resort & Spa is a splendid colonial Boutique Style Hotel that invites you to enjoy the vacatioon of your dreams.The quality of its facilities, hospitality and tradition of excellence in service will make your stay a trully pleasurable experience. Located in front of the best beach of Vallarta "Playa del Sol" in the heart of the exciting Romantic Zone, is one of the best tourist areas of Vallarta. Here you can find all types of residences, prestigios restaurants, cafes, boutiques, galleries and the best nightlife. Only a few steps from the new Malecon, the Cathedral and the New Pier. ... more   less 

Additional Information about Playa Los Arcos Hotel Beach Resort & Spa

Address: Olas Altas 380 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $75 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Playa Los Arcos Hotel Beach Resort & Spa 3*
Number of rooms: 169
Reservation Options:
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Also Known As:
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Puerto Vallarta
Hotel Style:
#15 Family Hotel in Puerto Vallarta
#21 On the Beach Hotel in Puerto Vallarta
#32 Romantic Hotel in Puerto Vallarta
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