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Playa Los Arcos Hotel Beach Resort & Spa

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Playa Los Arcos Hotel Beach Resort & Spa
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1,907 Reviews from our TripAdvisor Community

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Showing 1,305: English reviews
Calgary
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Love this place. Right in old town, heart of where you want to be. Beautiful hotel on the beach. Great restaurant too. Restaurant is Austrian but very high end and very good. Cannot beat this hotel for the price.

Helpful?
Thank dszakacs
Port Hope, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

We stay at the suites rather than the playa. Cooking facilities, great pool - actually 3 pools available. Terrific staff. They even clean your sunglasses and computer screen, as well as serve fruit and ice cream in the afternoons. Can't wait for Jan. 2017.

Helpful?
Thank BarbT65
Fort Wayne, Indiana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our Feb stay at this hotel was very nice. The staff are very friendly, helpful and charming. The maids, bellmen, waiters, and beach waitstaff made us feel very welcomed and truly made our visit great. The location is great if you want to walk around in the older part of the city and try local cooking/shopping. The rooms, pools and... More 

Helpful?
2 Thank Sue K
Oklahoma City, Oklahoma
1 review
3 of 5 stars Reviewed 4 days ago NEW

The only complaint I have about this place what's the security especially one name Salvador had a conversation with him not only me but other couples also should have made a complaint on him . Also did not get good service in the seven days I was there in the dining area only one day out of 7 days I... More 

Review collected in partnership with this hotel

Helpful?
Thank erik_martinez82
Los Angeles, California
1 review
3 of 5 stars Reviewed 6 days ago NEW

Hotel is great. but the stuff at front desk have a bad attitude and are rude. For some reason my room key wasn't working soo I went to front desk and the lady there was rude like if it was my fault the Key wasnt working..

Review collected in partnership with this hotel

Helpful?
Thank Jose A
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Jose A Thank you very much for your visit, we really appreciate it. We are really happy that you have given us the opportunity to be at your service for this family holydays. It is our goal to make you feel at home when you are here. As you mention, we are a 4 stars hotel. Although we are... More 

Level Contributor
127 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I am a fan of old PV especially the Los Arcos area. Mt favorite resort is Playa Los Arcos with old world charm and located on the beach. Check their website for room choice and prices depending upon when you wish to stay. Best months are Jan thru May. JULY AUG AND SEPT ARE THE RAINING MONTHS. Flex time is... More 

Helpful?
Thank Wally R
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Wally R Thank you very much for your kind words, we truly appreciate them; we are delighted that you had given us the opportunity to be at your service for this family holidays; thank you for making us part of vacation experience. It is our goal to make you feel at home when you are here. And we really... More 

El Paso, Texas
1 review
4 of 5 stars Reviewed 1 week ago

Los Arcos is nothing fancy clean/ perfect location to walk anywhere. Had a great time with 21 person group! The only thing I would greatly improve is food at restaurant. Yet, because of its location you can simply walk for breakfast lunch or dinner. I've been staying at this hotel for the past 5 years\!

Review collected in partnership with this hotel

Helpful?
Thank Mirna M
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Mirna M Thank you very much for your kind words, we truly appreciate them; we are delighted that you had given us the opportunity to be at your service for this family holidays; thank you for making us part of vacation experience. It is our goal to make you feel at home when you are here. And we really... More 

Manteca
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

After having dinner I went to bed with a horrible stomach ache. I woke up sick and with diarrhea. The place is run down and it doesn't look like the pictures. The beds are hard and the food is bland. I would not stay there again.

Review collected in partnership with this hotel

Helpful?
2 Thank jujupeyuyu
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear jujupeyuyu Thank you very much for your comments. We really appreciate your visit. We are very sorry to know that you had have health inconvenient during your vacation in our beautiful city. We would like to mention that being in a cost with a warm weather like us; it is really easy for the food to go wrong. But... More 

South San Francisco, California
1 of 5 stars Reviewed 1 week ago

Very rude staff. I would never go back here again I rathe pay something much more expensive and get treated right and not ignored . On top of taking forever to check me in and give me my key they have me a one bed after I had asked for 2

Review collected in partnership with this hotel

Helpful?
Thank Marilyn O
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Marilyn O Thank you very much for your comments. We really appreciate your visit. It is our main goal to make you happy when you are here. We are very sorry for not being able to fulfill your needs. We are a small enterprise with a Mexican stile and with a really good location; we will be checking with... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for 5 nights at the beginning of July. I'm torn on how I feel about my stay there. The hotel grounds were nice, the restaurant offered delicious food, but the construction was annoying and I wasn't impressed with the room. The room wasn't at all what I was expecting. It was definitely not like the hotel rooms you... More 

Helpful?
1 Thank Brenda R
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Brenda R Thank you very much for your kind words, we truly appreciate them; we are delighted that you had given us the opportunity to be at your service for this family holidays; thank you for making us part of vacation experience. It is our goal to make you feel at home when you are here. And we really... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Playa Los Arcos Hotel Beach Resort & Spa is a splendid colonial Boutique Style Hotel that invites you to enjoy the vacatioon of your dreams.The quality of its facilities, hospitality and tradition of excellence in service will make your stay a trully pleasurable experience. Located in front of the best beach of Vallarta "Playa del Sol" in the heart of the exciting Romantic Zone, is one of the best tourist areas of Vallarta. Here you can find all types of residences, prestigios restaurants, cafes, boutiques, galleries and the best nightlife. Only a few steps from the new Malecon, the Cathedral and the New Pier. ... more   less 

Additional Information about Playa Los Arcos Hotel Beach Resort & Spa

Address: Olas Altas 380 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $79 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Playa Los Arcos Hotel Beach Resort & Spa 3*
Number of rooms: 169
Reservation Options:
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Also Known As:
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Hotel Style:
#15 Family Hotel in Puerto Vallarta
#17 On the Beach Hotel in Puerto Vallarta
#32 Romantic Hotel in Puerto Vallarta
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