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Hacienda Buenaventura Hotel & Mexican Charm All Inclusive

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Hacienda Buenaventura Hotel & Mexican Charm All Inclusive
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1,304 Reviews from our TripAdvisor Community

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Showing 718: English reviews
West Sacramento, California
Reviewed yesterday NEW

I was very impressed with the excellent service from the front desk ,waiters , bartenders. The service at the beach was excellent. The hotel was very clean as was the rooms and the choice of food was very good. I highly recommend the Hacienda Buenaventura.

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3Thank jimlouk
Rochelle, Illinois
Reviewed yesterday NEW

I enjoyed staying here. The beach was a 4 min walk distance, even though there was transportation to the beach for free. The hotel is 30 minute walk to downtown, but of course the buses are cheap and quick transportation. The rooms were clean and the food was amazing .

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3Thank cynthia736
A TripAdvisor Member
Level Contributor
1 review
1 helpful vote
Reviewed yesterday NEWvia mobile

Very clean and friendly service - will definitely stay here again !! A true authentic Mexican hotel - the staff was amazing - you might also like to check out the flea market open daily on the Mareana Pier - just two blocks both of the hotel - easy walking distance

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2Thank A TripAdvisor Member
Los Angeles, California
Reviewed 2 days ago NEW

I greatly enjoyed it, would stay again, and would recommend the hotel to friends that were not ultra-luxury travelers. Room was simple, clean, and had everything I needed. The bed was not a pillow-top but adequate. Plumbing worked. I was on the third floor and there is no elevator. Bell-staff was readily available to get your bags aloft. Bottled water...

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6Thank Boxter7
Canada
Reviewed 5 days ago NEW

The only issue we had was theft by the room cleaners from us and our neighbours..one object returned by Pablo (cleaner had it) when pointed out to the manager Cesar he was extremely patronising and said "sometimes items fall in with the laundry" Really!! one item was found on your staff and if that is not considered a problem then...

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1Thank Calum1953
hacienda_hotel, Director de Relaciones con Clientes at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Dear Calum1953: Thank you for your comments thanks to them we improve our services day by day. We hope to see you back here in this hacienda and witness the change. Greetings. Marisol Olivier.

Langley, Canada
Reviewed 5 days ago NEW

An older but classy hotel in a good location close to the beach. No complaints.....room was comfortable, pool was nice, private area at the beach, staff very friendly and accommodating. The food was absolutely superb with lots of selection and always fresh. We have every intention of staying at the Hacienda again next year !

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5Thank scotthughfraser
Reviewed 1 week ago via mobile

My family and i stayed here from Jan.2nd till the 12th 2017..The hotel is small with a beautiful mexican charm..The staff's hospitality is amazing and make sure all your wants and needs are taken care of...We truly enjoyed our experience and will definetly be back..Jose and Ceaser go above and beyond to make sure everything is taken care of and...

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5Thank Darrin B
hacienda_hotel, Director de Relaciones con Clientes at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Dear Darrin B: Thank you for sharing your comments with our readers hope to see you soon in this second home. Greetings from puerto Vallarta. Marisol Olivier.

Reviewed 1 week ago via mobile

We stayed at this location back in Feb 2016 and enjoyed it so much we just booked this years trip and added an extra day. The location and hospitality made this an easy choice to try again. We Can't wait to get there and enjoy the sun and the authentic Mexican food and charm.

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3Thank Pat C
hacienda_hotel, Director de Relaciones con Clientes at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Dear Pat C: Thank you for sharing your comments about this second home we hope to see you soon to continue enjoying this hacienda. We wait for you with open arms. Greetings.

West Kelowna, Canada
Reviewed 1 week ago

Wit h 3 children one wants a safe and clean resort to stay. We were happy to find that at Hacienda. My grand daughter wanted to stay for a long time. A small resort but big in many ways; all staff is friendly and will do anything for you with a big smile on there faces. It was a very...

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4Thank juditevaj
hacienda_hotel, Director de Relaciones con Clientes at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Dear juditevaj: It is a pleasure for us to enjoy your stay and feel at home. We hope to see you soon in this hacienda regards. Marisol Olivier.

Ontario
Reviewed 1 week ago

Hacienda Buenaventura was like staying in old Mexico...amazing. Very very clean and cozy. Not the large resorts I've often been to. I prefer the smaller resort, has everything the larger ones have with less walking and friendlier. There is a wonderful open courtyard where wifi is free and Mexican coffee and treats are almost always available. We could access the...

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6Thank livingonsunshine
hacienda_hotel, Director de Relaciones con Clientes at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Dear livingonsunshine: Thank you for sharing your comments for our travelers and readers. We hope to see you soon in this second home. Greetings from all the staff of Hacienda. Marisol Olivier.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Enjoy the unique charm of a real Mexican Hacienda surronded by beautiful gardens, traditional decor and perfect facilities for an unforgetable vacation. Hacienda Buenaventura Hotel & Mexican Charm represents a poignant aspect of Mexican culture and tradition and is strategically located at the center of the Puerto Vallarta Hotel Zone. We are located just 10 min. from the International Airport , the Bus Station, Convention Center and Downtown area. We are the perfect choice whether you want to relax and enjoy our facilities and beach club or enjoy everything Puerto Vallarta has to offer. ... more   less 

Additional Information about Hacienda Buenaventura Hotel & Mexican Charm All Inclusive

Address: Boulevard Francisco Medina Ascencio, 2699, Puerto Vallarta 48310, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $88 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hacienda Buenaventura Hotel & Mexican Charm All Inclusive 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Hacienda Hotel Puerto Vallarta
Hacienda Puerto Vallarta
Hacienda Hotel And Spa
Hacienda Hotel Spa Puerto Vallarta
Hotel Style:
#17 Spa Hotel in Puerto Vallarta
#35 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from Hacienda Buenaventura Hotel & Mexican Charm All Inclusive staff and other travelers.
103 questions
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Questions? Get answers from Hacienda Buenaventura Hotel & Mexican Charm All Inclusive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ground floor rooms have a larger balcony”
 of 5 bubbles scotthughfraser, 5 days ago | Read review
“Rooms close to lobby can access the hotel wifi without paying extra.”
 of 5 bubbles livingonsunshine, 1 week ago | Read review
“Away from pool area.”
 of 5 bubbles melynns2017, 1 week ago | Read review
“We asked for upper floor room. But heard traffic but not much.”
 of 5 bubbles mombomb, 2 weeks ago | Read review
“we had a nice corner unit”
 of 5 bubbles SPatricia17, 3 weeks ago | Read review
5 of 5
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