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Hacienda Buenaventura Hotel & Mexican Charm All Inclusive

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Traveler (941)
Pool & Beach (222)
Room & Suite (197)
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Overview
  • Excellent47%
  • Very good34%
  • Average12%
  • Poor4%
  • Terrible3%
Travelers talk about
“beach club”(196 reviews)
“bbq night”(15 reviews)
“superior room”(26 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Reviews (2,383)
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1,325 results
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507
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All reviewsbeach clubbbq nightsuperior roomshort walk to the beachsmall resortsnack barno elevatortwo blocksmexican fiestahot dogsmexican familiesnightly entertainmentmexican foodthe wait staffguacamoletime sharebeach area
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1 - 5 of 1,325 reviews
Reviewed 6 days ago

Very helpful and friendly staff, good, central location, clean, great food and great value. That staff all work very hard to keep their visitors Happy! Although it may not be the fanciest resort in Mexico, I would definitely recommend this place to people looking for...More

Review collected in partnership with this hotel
Thank vicimatus
Response from Hacienda_Guest_Serv, Servicio a Huésped at Hacienda Buenaventura Hotel & Mexican Charm All InclusiveResponded 6 days ago

Dear Guest, Thank you for sharing your great experience with us and travelers! Also, thank you allowing us to host your stay in Puerto Vallarta. It was an honor to accomodate your needs and reach your lodging expectations with our authentic mexican cuisin, our equiped...More

Reviewed 1 week ago

While it isn’t the most lavish hotel on the strip, it is certainly nice and the staff more than makes up for anything you may be missing. The waitstaff in particular is amazing. The only thing I would change is having to walk/ride to the...More

Review collected in partnership with this hotel
Thank ktrue2018
Response from Hacienda_Guest_Serv, Servicio a Huésped at Hacienda Buenaventura Hotel & Mexican Charm All InclusiveResponded 1 week ago

Dear Guest, Thank you for sharing your good experience with us and travelers! Also, thank you allowing us to host your stay in Puerto Vallarta. It was an honor to accomodate your needs and reach your lodging expectations with our authentic mexican cuisin, our equiped...More

Reviewed 1 week ago

I was a little nervous about this hotel because of the reviews, but I loved it! I would definitely recommend this hotel. We had a room with a renovated shower on the first floor (street side). It was not too noisy as some of the...More

Review collected in partnership with this hotel
Thank masteredit
Response from Hacienda_Guest_Serv, Servicio a Huésped at Hacienda Buenaventura Hotel & Mexican Charm All InclusiveResponded 1 week ago

Dear Guest, Thank you for sharing your good experience with us and travelers! about your Graduation Trip, Also, thank you allowing us to host your stay in Puerto Vallarta. It was an honor to accomodate your needs and reach your lodging expectations with our authentic...More

Reviewed 1 week ago

Private, secluded, quaint and relaxing...Not many activities and pretty small....no spa to speak of although they give massages....but perfect get away and unplug...just to relax. Staff was friendly and helpful, most speak decent english. Clean and well kept grounds. You must take a bus to...More

Thank Jill M
Response from Hacienda_Guest_Serv, Servicio a Huésped at Hacienda Buenaventura Hotel & Mexican Charm All InclusiveResponded 1 week ago

Dear Guest, Thank you for sharing your good experience with us and travelers! Also, thank you allowing us to host your stay in Puerto Vallarta. It was an honor to accomodate your needs and reach your lodging expectations with our authentic mexican cuisin, our equiped...More

Reviewed 2 weeks ago

It was a good, friendly place to stay, room were promptly clean, and servers/waiters were always aware of the clients. Totally would recommend this place for a mini getaway from the routine. Hope this helpsMore

Review collected in partnership with this hotel
Thank aaronrdz1992
Response from Hacienda_Guest_Serv, Servicio a Huésped at Hacienda Buenaventura Hotel & Mexican Charm All InclusiveResponded 1 week ago

Dear Guest, Thank you for sharing your perfect experience with us and travelers!. We are honored to have been the hotel you chose for your trip to Puerto Vallarta. As our name says "Mexican Charm" it's our purpose to make our guests feel that warmth...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Internet
Bar/Lounge
Free Parking
Spa
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Breakfast Available
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
$96 - $205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Spa Hotel in Puerto Vallarta
#28 Family Hotel in Puerto Vallarta
Room types
Non-Smoking Rooms
Details
Price range
$96 - $205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Spa Hotel in Puerto Vallarta
#28 Family Hotel in Puerto Vallarta
Room types
Non-Smoking Rooms
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Traveler (941)
Pool & Beach (222)
Room & Suite (197)
Dining (134)
Amenities (51)
Family and Play Areas (20)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Bradley M
June 13, 2018|
AnswerShow all 6 answers
Response from Hacienda_Guest_Serv | Property representative |
Dear Traveler, Thank you for letting us know your doubts, we do not have transportation service to the airport, our transport is for the beach club, we are still in contact. Warm Regards, Jessica Meza
0
Votes
Google Translation
Flanda G
May 20, 2018|
AnswerShow all 3 answers
Response from degrasse81 | Reviewed this property |
All depends on the “package“ you book your reservation under. My wife and I booked the “all inclusive“, which allowed us to dine at the hotels restaurant ( during there hours of operation only ) whenever we wanted... More
0
Votes
Flanda G
May 20, 2018|
Answer
Response from Hacienda_Guest_Serv | Property representative |
Thank you for asking Flanda, Yes, our all-inclusive package covers breakfast, lunch, dinner, snacks and drinks. See you soon! Vanessa Zepeda Guest Service Manager
0
Votes
Google Translation
Room Tips
"Main building....main floor bathrooms were spotless."
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"Go for a garden level room away from the pool"
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"We liked the second floor looking towards the pool over the garden area (Room 222 was great!)."
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"We liked ground level as our room looked out to the pool and we didn’t have to worry about stairs as there..."
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