We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hacienda Buenaventura Hotel & Mexican Charm All Inclusive

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hacienda Buenaventura Hotel & Mexican Charm All Inclusive
View Map
{"widget":{"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"name":"ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,384 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 777: English reviews
Start your review of Hacienda Buenaventura Hotel & Mexican Charm All Inclusive
 Click to rate
Edmonton, Alberta
Reviewed yesterday NEW

The hotel is somewhat dated. There is no room service, nor are there elevators. However, the staff was outstanding. What the hotel lacked in modernity, it made up for in charm. The food was very good.

Review collected in partnership with this hotel
 Report
Helpful?
1Thank L2763DFdanielf
Crowsnest Pass, Canada
Reviewed yesterday NEW

Best experience we have had. Highly recommend anyone going to Mexico to stay at the Hacienda Buenaventura. You will not be disappointed. We definitely will be going back for another all inclusive. Staff is so amazing and helpful.

Review collected in partnership with this hotel
 Report
Helpful?
1Thank 654nadeneb
White Rock, Canada
Reviewed yesterday NEW

My wife and I stayed here for the first time for a week in February and really enjoyed ourselves. As all the other reviews have said, it is an older property that is relatively well taken care of. We were disappointed to get a double bed - I had thought we had reserved a king. The room was clean and...

 Report
Helpful?
Thank mikeyjoe68
Austin, Texas
Reviewed yesterday NEW

Amazing hotel and amazing stay. I will never stay at any other property in Puerta Vallarta. The staff was so friendly. They were helpful with recommendations and directions. We couldn't have stumbled onto a better hotel for our first time Puerta Vallarta.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Kristine Lynn T
Oshawa, Canada
Reviewed 2 days ago NEW

Since our stay Feb 9/2017 - Feb 16/2017...one of our party is planning to wed at this resort...and my other friends are coming back again and as often as possible for their respective vacations. I must say, the people working here are truly family to all 9 of us. we are coming back again next year.

Review collected in partnership with this hotel
 Report
Helpful?
Thank fijisand
Twin Falls, Idaho
Reviewed 2 days ago NEW

Our stay there was amazing. we really enjoyed everything about the place and if we come back to Puerto Vallarta we'll be staying there again. The food was excellent, hotel never seemed to be over crowded witch I really liked. Beach area was nice,you do have to walk to it or get a shuttle ride but we never minded the...

Review collected in partnership with this hotel
 Report
Helpful?
Thank jasonjohnp
Winnipeg, Canada
Reviewed 2 days ago NEW

We had a wonderful time with our 4 year old son. The staff are friendly and accommodating. We loved the pool. Our room was in the perfect location for our small family -- on the first floor near the pool bar. The rooms are clean and big. And the food is amazing. The hotel is just a few minutes walk...

 Report
Helpful?
Thank Theodore H
Vancouver, Canada
Reviewed 3 days ago NEW

Like to thank all the staff for making our stay a very memorable one. Friends recommended this hotel to us and it was incredible. Unbelievable friendly service from all the staff. The food, drinks, entertainment and overall scenery is top notch. Our kids had fun with all the pool and beach activities. Thank you Hacienda Hotel....we recommend this hotel to...

Review collected in partnership with this hotel
 Report
Helpful?
Thank antonkF2280SN
Prince George, Canada
Reviewed 3 days ago NEW

I was expecting it to be quite fabulous as I had read dozens of positive reviews before booking. The music / evening entertainment was classy, thank you for that! I didn't participate in any of the daytime entertainment so can't comment but I did hear that aquafit is a lot of fun! I enjoyed all of my meals. The odd...

 Report
Helpful?
3Thank mewantsun
hacienda_hotel, Director de Relaciones con Clientes at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Dear mewantsun: Thank you for sharing your comments to our travelers and readers looking for a place with advice and good service. We are a team which worries us and occupies its service and comfort are of the hand, the enjoy your stay in our facilities and to bring a very good memory of this his hacienda. We look forward...

Winnipeg
Reviewed 3 days ago NEW

Old resort but clean and quaint. Food quality was poor and always the same. No variety and a la carte restaurant had same three options every time. One night I picked beef medallions and ended up with a tough piece of flank steak. Left overs would end up at next day buffet. Not sure about their food handling regulations but...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Shirley D
hacienda_hotel, Gerente at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Appreciable Shirley D, By this means I sent you a cordial greeting from this Beautiful Hacienda Buenaventura Hotel and from all our employees and my own, I want to start by saying that I thank you very much for your visit, and for taking the valuable time to share with All readers your experience: We strive every day to offer...

Questions? Get answers from hotel staff and past guests. Ask a question

917 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (717)
Viewed
Hotel & Grounds (145)
Viewed
Pool/Beach Area (153)
Viewed
Dining (59)
Viewed
Room/Suite (75)
Viewed
View from Room (16)
Viewed
Family/Play Areas (13)
Viewed
Bathroom (17)
Viewed
Other (239)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (180)
Viewed
Amenities (3)
Viewed
Beach (13)
Viewed
Deluxe Double Room (30)
Viewed
Deluxe King Room (28)
Viewed
Pool (21)
Viewed
Dining (28)
Viewed
Standard Room (21)
Viewed
The Hotel (36)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
View from Room (3)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Puerto Vallarta hotels
2.2 mi away
Buenaventura Grand Hotel & Great Moments All Inclusive
Buenaventura Grand Hotel & Great...
#23 of 125 in Puerto Vallarta
2,262 reviews
3.4 mi away
Los Arcos Suites
Los Arcos Suites
#26 of 125 in Puerto Vallarta
474 reviews
3.4 mi away
Playa Los Arcos Hotel Beach Resort & Spa
Playa Los Arcos Hotel Beach Reso...
#28 of 125 in Puerto Vallarta
2,297 reviews
Show Prices
Show Prices
Show Prices
3.4 mi away
Hotel Casa Dona Susana
Hotel Casa Dona Susana
#21 of 125 in Puerto Vallarta
689 reviews
0.2 mi away
Hilton Puerto Vallarta Resort
Hilton Puerto Vallarta Resort
#32 of 125 in Puerto Vallarta
2,328 reviews
1.1 mi away
Plaza Pelicanos Club Beach Resort
Plaza Pelicanos Club Beach Resor...
#43 of 125 in Puerto Vallarta
1,817 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy the unique charm of a real Mexican Hacienda surronded by beautiful gardens, traditional decor and perfect facilities for an unforgetable vacation. Hacienda Buenaventura Hotel & Mexican Charm represents a poignant aspect of Mexican culture and tradition and is strategically located at the center of the Puerto Vallarta Hotel Zone. We are located just 10 min. from the International Airport , the Bus Station, Convention Center and Downtown area. We are the perfect choice whether you want to relax and enjoy our facilities and beach club or enjoy everything Puerto Vallarta has to offer. ... more   less 

Additional Information about Hacienda Buenaventura Hotel & Mexican Charm All Inclusive

Address: Boulevard Francisco Medina Ascencio, 2699, Puerto Vallarta 48310, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $93 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hacienda Buenaventura Hotel & Mexican Charm All Inclusive 3*
Number of rooms: 155
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Despegar.com and Travelocity so you can book your Hacienda Buenaventura Hotel & Mexican Charm All Inclusive reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hacienda Hotel Puerto Vallarta
Hacienda Puerto Vallarta
Hacienda Hotel And Spa
Hacienda Hotel Spa Puerto Vallarta
Hotel Style:
#15 Spa Hotel in Puerto Vallarta
#35 Family Hotel in Puerto Vallarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Hacienda Buenaventura Hotel & Mexican Charm All Inclusive staff and other travelers.
115 questions
Ask a question

See all questions (115)

Questions? Get answers from Hacienda Buenaventura Hotel & Mexican Charm All Inclusive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do not accept room 352 as I believe any other room has to be better. I liked room 112 a lot.”
 of 5 bubbles mewantsun, 3 days ago | Read review
“The second floor above the restaurant has no view. Ask for higher floors!”
 of 5 bubbles , 3 days ago | Read review
“Make sure to get a room overlooking the pool area”
 of 5 bubbles BryanB919, 5 days ago | Read review
“Rooms on the main floor around the pool give you a good view and sunshine all day.”
 of 5 bubbles DonJoan17, 5 days ago | Read review
“No elevators for higher floors. Pool and garden view rooms are quieter. Specify your requirements at booking and there are many choices.”
 of 5 bubbles Kelownasouky1, 5 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question