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Buenaventura Grand Hotel & Great Moments All Inclusive

Avenida Mexico 1301, Puerto Vallarta 48350, Mexico
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Buenaventura Grand Hotel & Great Moments All Inclusive
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1,806 Reviews from our TripAdvisor Community

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Showing 1,178: English reviews
Boise, Idaho
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

My favorite place in Puerto Vallarta ... Walking distance to Malecon. Tremendous staff at hotel. I've stayed there six or seven times now and the staff treats me like family. When outside at the beach or one of the pools look for Eduardo or Jorge. They must be the hardest working waiters in Mexico.

Helpful?
3 Thank jeffcoe48
Management response:

Dear jeffcoe48: Thanks for your review, we are glad to know that you have enjoyed your stay with us I´ll let Eduardo and Jorge know about your review. Regards, Omar Dueñas GM More 

Dallas, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The rooms were very clean. Bright and cheerful. But.....We checked into our first room.A/C didn't work. Hotter in our room than outside. Checked into next room. A/C didn't work there either. Tried to call front desk. Phone didn't work. Locked out of room. 4 times went to front desk to get a new key. After taking the door apart for... More 

Helpful?
1 Thank austinfroggee
Management response:

Dear austinfroggee: Thanks for your review and for inform us about your not very pleasent stay with us, me and my team are taking all the mesures to avoid any situation like this in the future. Regards, Omar Dueñas GM More 

Highland Lake County, Indiana
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Everything went great! Checking in was short and sweet. They even gave us a refreshing drink as we checked in. The food was good and everyday was something different. The service was good. They were very attentive to or needs. If they seen our drink getting low they quickly top them off.They introduced themselves everytime before even speaking to us.... More 

Helpful?
4 Thank cooroc30
Management response:

Dear guest: Thank you for your review, we are glad you enjoyed the hotel services and the friendliness of the staff. Regards, Omar Dueñas GM More 

San Diego, California
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I can say a lot just that for what we paid probably bathroom can use a remodel staff very friendly always ready to help...But I can't believe that they allow a group of 10 young kids some of them not even allow to drink in Mexico (18) it was a disaster a lot of noise drinking like crazy spilling drinks... More 

Helpful?
1 Thank panchito74
Management response:

Dear guest: Thanks for your review, More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Yes this is a 3 star hotel, however it felt like a 4 star hotel. The rooms were clean and had a fantastic view of the ocean. Every day maid service would clean the room and re-stock our fridge which was nice. The food was amazing. Room servive was prompt and delicious. The people were really friendly. The beach area... More 

Helpful?
2 Thank Jemienah W
Management response:

Dear Jemiena W: Thanks for your review, we are happy to know that you have enjoyed your stay with us, we hope to see you again. Regards, Omar Dueñas GM More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We love to go Puerto Vallarta and we've been there many times. We have checked more than 5 hotels so far. At Buenaventura Grand Hotel it was one of our best experiences. Everything started from front desk where everyone was nice and helpful and Ariana was the best front desk clerk we've ever met. Restaurants are awesome and rooms are... More 

Helpful?
1 Thank Sasha W
Management response:

Dear Sasha W: Thanks for your fantanstinc review, I´ll make sure Ariana knows bout your review. Regards, Omar Dueñas GM More 

McKinleyville, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I took my daughters here for their 18/22nd bdays and to celebrate graduation. Traveling to Mexico alone with my girls had me a little nervous, but we felt as safe as can be! Everyone at Buenaventura Hotel (and PV in general!) were extremely nice and helpful! We had a blast! The hotel was very clean (a little dated but kept... More 

Helpful?
1 Thank MollyAshcom
Management response:

Dear guest of Buenaventura Grand: Thanks for your comments, we are glad to know that you enyoed your stay with us, I´ll make sure Ivan and Marco know about your review. Regards, Omar Dueñas GM More 

Friendswood, Texas
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Just the hubby and I visisted for some R&R. We booked the honeymoon suite and got a great one on the second floor. Nice and clean. I loved the jacuzzi after a long day. Perfect. Small balcony with two chairs was nice to people watch and watch the fireworks that the pirate cruise puts on at night. We only ate... More 

Helpful?
2 Thank kandicerenee98
Management response:

DEar guest: On behalf of my staff, I want to thank you for your great review about your recent stay at Buenaventura Grand Hotel, I hope to see you again. Regards, Omar Dueñas GM More 

Calgary, Canada
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Another amazing time here !!! Thank you Fabien... This hotel is very close to the Malecon ( main Boardwalk ) so no cabs needed. There is an adults only small pool with built in chairs with a bar right there and waiter service as well. They have brought back food around the pool here's hoping guests can keep it clean... More 

Helpful?
2 Thank Kerri N
Management response:

Dear Kerri N: Thanks for your fantastic review, I´ll make sure Fabian, Dalia, Omar, Jorge, Eduardo and Gustavo read it. Regards, Omar Dueñas GM More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Great location! Right on the beach downtown Puerto Vallarta. Within walking distance of the board walk and old town vallarta. Many shops and resturants along the way. Lots of peddlers and people trying to get you to spend money while drinking tequila but that's not the resorts fault. The pools aren't bad there are some tiles missing but other than... More 

Helpful?
1 Thank Bob E
Management response:

Thnaks for your review, More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Treat yourself to an unequalled all-inclusive resort experience at the best location in Puerto Vallarta. Beach, sunshine, tropical setting, vibrant spaces with color and joy, we provide everything you're looking for. A breath-taking place to relax and enjoy a fun-filled getaway. Buenaventura Grand Hotel & Great Moments invites you to enjoy its all-inclusive program with its excellent cuisine, as well as numerous activities suitable for the entire family. Our 234 rooms and suites include all of the comforts and amenities you'll require for an unforgettable stay, regardless of the purpose of your trip. ... more   less 

Additional Information about Buenaventura Grand Hotel & Great Moments All Inclusive

Address: Avenida Mexico 1301, Puerto Vallarta 48350, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $139 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Buenaventura Grand Hotel & Great Moments All Inclusive 4*
Number of rooms: 225
Reservation Options:
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Also Known As:
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Hotel Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Hotel Style:
#15 Spa Hotel in Puerto Vallarta
#17 Luxury Hotel in Puerto Vallarta
#21 On the Beach Hotel in Puerto Vallarta
#34 Family Hotel in Puerto Vallarta
#38 Romantic Hotel in Puerto Vallarta
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