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Buenaventura Grand Hotel & Great Moments All Inclusive

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Avenida Mexico 1301, Puerto Vallarta 48350 Mexico
Lowest prices for your stay
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$139
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$178
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Traveler (1972)
360
Panoramas (19)
Room & Suite (487)
Certificate of Excellence

About

#44 of 138 hotels in Puerto Vallarta
Location
Cleanliness
Service
Value
Certificate of Excellence
Treat yourself to an unequalled all-inclusive resort experience at the best location in Puerto Vallarta. Beach, sunshine, tropical setting, vibrant spaces with color and joy, we provide everything you're looking for. A breath-taking place to relax and enjoy a fun-filled getaway. Buenaventura Grand Hotel & Great Moments invites you to enjoy its all-inclusive program with its excellent cuisine, as well as numerous activities suitable for the entire family. Our 234 rooms and suites include all of the comforts and amenities you'll require for an unforgettable stay, regardless of the purpose of your trip.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycles available
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Poolside bar
Bicycle tours
Entertainment staff
Evening entertainment
Children's television networks
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Private beach
Desk
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Hair dryer
Room service
Safe
Telephone
Bottled water
Clothes rack
Iron
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Room types
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
Mid-range
Languages Spoken
English, Spanish
3,840Reviews368Q+A100Room tips
Traveler rating
  • 1,781
  • 1,255
  • 525
  • 160
  • 119
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Popular mentions
We went as a group of 8 we all but one couple paid for Deluxe Ocean View room. We ended up with rooms facing the overhead bar with no balcony. Not what we paid for. One couple ended up with a back alley facing room. Not what they paid for. These rooms are a extra $100.00 a person. When we complained they said no changes available. We booked through a travel agent but was no help. The food at the buffet was not like it usually is. To much fish. The ala carte was great thou This hotel has changed and I have been there 7 times over the years and loved it. I am usually not a complainer but this was most of the groups first time and I feel the hotel let them down. So I will not recommend this resort anymore SORRY
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I have stayed at this resort several times and it just keeps getting better. Many improvements. I will definately be back. I travel with a scooter and have mobility issues - staff was very helpful and accomodating if needed.
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Review collected in partnership with this hotel
Response from bv_grand_hotel, Guest Service at Buenaventura Grand Hotel & Great Moments All Inclusive
Responded Apr 2, 2020
Dear CDNEVILWOMAN, It was a great pleasure to offer you the perfect place for your vacation here in Puerto Vallarta. We do our best to ensure that all our staff reach higher levels to provide you with these "excellent vacations" that mean a lot to us. And we hope that the memories of this occasion invite you to return in the near future. Thank you so much for reserving with us at Buenaventura and thank you for taking the time to write about your experience with us. Until next year, my friend, we remain at your loyal service Fernanda Baez Guest Service
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We have been back to this resort 15 times and God willing, will be back next February for #16..over the years there have been many changes, some for the better, most definitely but the privilege club only within last 3-4 years, which is good for the hotel but not the repeat customers who don't belong to this club. The service is most definitely beyond awesome..Eduardo, Gustavo, Isidro, Fausto, Pedro always smiling, Faustino, and Omar..dining staff Herman, Angel, Francisco, and Daliya the best. This year we noticed the changes, our room was newly renovated and we did not have any complaints..was always cleaned perfectly by Elena, who was always greeting us with a smile. Our fridge was always well stocked daily. The entertainment in the lobby is appreciated and well received. Front desk personnel were always willing to assist. Very small detail, the ladies washroom near the pool bar needs more timely attention. Food and location are awesome. thru the years a number of staff have left and are sorely missed..this year more than one staff shared how the new Manager, Ceasar, is well respected and also a pleasure to work with. We agree. I have read on the other reviews the naysayers complain about the smokers, my opinion is find another resort if that's a complaint..smokers are outside not inside.
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Response from bv_grand_hotel, Director de Relaciones con Clientes at Buenaventura Grand Hotel & Great Moments All Inclusive
Responded Mar 25, 2020
We are proud to have lived up to the prior recommendations that you received. To surpass your expectations in such an outstanding way will motivate my staff to maintain their exceptional work ethic for future guests. And carrying with you the warm and fulfilling memories of the experience. Thank you again for making us your home for your vacation. As always, we will look into ways to make your experience a remarkable one and hope to regain your five-stars on a future visit. We look forward to your quick return and wish all of you a wonderful winter season. Thank you! Rafael Diaz Manager On Duty
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Best location. Beach is rocky. But we dont mind. Staff is awesome. Food is fantastic. Definitely coming back. Upgraded our room. Rooms were very clean. Servers are awesome. We love the location and how close to the malecon
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Review collected in partnership with this hotel
Response from bv_grand_hotel, Director de Relaciones con Clientes at Buenaventura Grand Hotel & Great Moments All Inclusive
Responded Mar 25, 2020
It is a real pleasure that guests as wonderful as you who like to enjoy being with us. Buenaventura Grand is a resort that stands out for its great location and excellent attention of all staff, a great smile and warm greeting that will live daily, as well as reliable and professional staff. Comments like this encourages our collaborators to continue giving the best of them to each of our valued guests. Rafael Diaz Manager On Duty
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The staff went out of their way to make our stay a good experience! From check-in to check-out, service could not have been better. A special thanks to Eduardo and Oscar! The grounds were well kept, pools were very clean, and food was great. We especially enjoyed watching the sunset from the sky bar. The location is excellent - a short walk to the Malecon and Romantic Zone with lots of shopping, restaurants, and beautiful beaches.
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Response from bv_grand_hotel, Director de Relaciones con Clientes at Buenaventura Grand Hotel & Great Moments All Inclusive
Responded Mar 22, 2020
We feel that we are the privileged ones to have with us such a delightful family like yours. First, allow me to thank you for entrusting Buenaventura Grand Hotel & Great Moments to provide you and your family with the beautiful and fulfilling vacation experience you so truly deserve. Thank you for committing to return and also for your many contributions to the TripAdvisor Community. We are proud to have received your reservation and will continue to work closely with our guests to further enhance the Guest Experience. As a team, we are excited to learn that we have checked off all the boxes on the vacation facets that are important to you. Our harmonious blend of natural beauty, friendly and efficient service, spacious and comfortable condo units, and a "great choice of places to eat" all combine to make Buenaventura Grand Hotel & Great Moments your perfect match for a well-deserved, value-packed holiday. Until next time, we will have your favorite table prepared and waiting for you at our gourmet dining venue, Thank you! Rafael Diaz Manager On Duty
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Previous
PRICE RANGE
$136 - $276 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
buenaventura grand hotel puerto vallarta, buenaventura puerto vallarta, buenaventura hotel puerto vallarta, buenaventura grand puerto vallarta, buenaventura beach hotel puerto vallarta
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
231
Payments made by partners impact the order of prices displayed and, for featured or sponsored sort orders, partners’ payments may also influence the order of the accommodations listed.
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Frequently Asked Questions about Buenaventura Grand Hotel & Great Moments All Inclusive
Which popular attractions are close to Buenaventura Grand Hotel & Great Moments All Inclusive?
Nearby attractions include New Animal (0.1 miles), Teatro Vallarta (0.2 miles), and La Traviata (0.2 miles).
What are some of the property amenities at Buenaventura Grand Hotel & Great Moments All Inclusive?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Buenaventura Grand Hotel & Great Moments All Inclusive?
Top room amenities include a flat screen TV, a desk, and a pool view.
What food & drink options are available at Buenaventura Grand Hotel & Great Moments All Inclusive?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Buenaventura Grand Hotel & Great Moments All Inclusive?
Yes, free parking is available to guests.
What are some restaurants close to Buenaventura Grand Hotel & Great Moments All Inclusive?
Conveniently located restaurants include Meño's Place, Rio Grande, and Pepe's Tacos.
Are there opportunities to exercise at Buenaventura Grand Hotel & Great Moments All Inclusive?
Yes, guests have access to a pool and a fitness center during their stay.
Is Buenaventura Grand Hotel & Great Moments All Inclusive located near the city center?
Yes, it is 0.4 miles away from the center of Puerto Vallarta.
Are any cleaning services offered at Buenaventura Grand Hotel & Great Moments All Inclusive?
Yes, dry cleaning and laundry service are offered to guests.
Does Buenaventura Grand Hotel & Great Moments All Inclusive offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Buenaventura Grand Hotel & Great Moments All Inclusive?
The staff speaks multiple languages, including English and Spanish.