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Buenaventura Grand Hotel & Great Moments All Inclusive

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Buenaventura Grand Hotel & Great Moments All Inclusive
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1,878 Reviews from our TripAdvisor Community

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Showing 1,198: English reviews
Winnipeg, Canada
Level Contributor
251 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 314 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed at the Buenaventura Grand for a week with my two adult children in mid-August. Since their rooms come with either a king bed or two doubles, I had requested a roll-away/cot for our room well in advance. I was initially disappointed when checking in to learn there was not one in there, but was told that one would... More 

Helpful?
Thank Salsajo
1 review
4 of 5 stars Reviewed 2 days ago NEW

My family stayed for a week starting on August 1st. All the staff were polite and friendly like Stephenie at the front desk and Violeta at the concierge desk. The food was great, but it could be better if they varied it more often. The rooms were clean and the fridges were stocked daily with free water and pop. The... More 

Helpful?
Thank Ethan L
Management response:
Google Translation

En nombre del equipo de Hotel Buenaventura Grand, agradezco sus comentarios respecto a su reciente estancia en Puerto Vallarta, nos... More 

Toronto, Canada
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I will start with the positives: 1. The staff is fantastic ,helpful and very friendly. We had great connections with most of them. 2. The food is excellent ,fresh and various. If you like north American food, not for you! It is typically Mexican with some fusion. I loved taking my lunch at the beach restaurant. It was a la... More 

Helpful?
3 Thank coco1806
Management response:
Google Translation

En nombre del equipo de Hotel Buenaventura Grand, agradezco sus comentarios respecto a su reciente estancia en Puerto Vallarta, nos... More 

Albuquerque, New Mexico
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Have been vacationing in PV for many years but this was my first time at this resort. After growing tired of having to argue for a decent room and feeling neglected at my regular resort I thought it was time or a change. Buenaventure turned out to be a pleasant surprise. The All Inclusive feature was reasonably priced and more... More 

Helpful?
1 Thank mskcee
Management response:

Dear guest of Buenaventura Grand Hotel; its a pleasure read your comments about your recent stay with us, we are glad knowing that we have covered your expectations. Regards, Omar Dueñas GM More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

My mom and I stayed for a week starting on August 5th. Everyone at the hotel was very pleasant and helpful. Everything in the room was food and room service was excellent. Service at the buffet was excellent on the weekend. During the week there was a bit of a wait to be seated and for drinks. The food was... More 

Helpful?
Thank renee m
Management response:
Google Translation

Agradezco de antemano sus comentarios, nos complace saber que hemos cumplido con sus expectativas. Esperamos verles de regreso. Aatentamente, Omar... More 

Port Lavaca, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Check in was easy, staff was great, and food was good. The services at the spa were absolutely amazing, in fact went twice. The resort was way too crowded for me, could not get in pool. Very noisy in the hallways and our room smelled like mold, especially at night. Resort definitely showed it's age. The location was good, not... More 

Helpful?
Thank lori s
Management response:

Thanks for your review and comments More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband, myself, sister and niece travelled August 10 - 17th, 2016. Upon our arrival at the hotel we were greeted by smiling desk staff. Our rooms were spacious and clean. Although this hotel is an older one, it is very well maintained. All the staff throughout were very friendly and helpful if needed. Staff was always smiling. The buffet... More 

Helpful?
1 Thank Carmen S
Management response:
Google Translation

Agradezco de antemano sus comentarios, nos complace saber que hemos cumplido con sus expectativas. Esperamos verles de regreso. Aatentamente, Omar... More 

Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was my second visit to Mexico PV. Arriving on the resort was amazing we were greeted with great staff and a pink flamingo drink (Amazing drink) Front desk staff was very helpful an kind. The Lobby was beautiful breath taking. It's such an open space and beautiful art work around. We made our way to our room, the bed... More 

Helpful?
1 Thank TravellingPrincess4
Management response:
Google Translation

Agradezco de antemano sus comentarios, nos complace saber que hemos cumplido con sus expectativas. Esperamos verles de regreso. Aatentamente, Omar... More 

Calumet City, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Over all hotel premises were very clean. The staff was very friendly and helpful. Violet the concierge & all the staff were very helpful, very attentive to all our needs. Restaurant had a variety of food to please everyone..We were very pleased with the many amenities offered. We were their in August,, the rainy season. water began to enter the... More 

Review collected in partnership with this hotel

Helpful?
1 Thank carmenhL7847NN
Management response:
Google Translation

Agradezco de antemano sus comentarios, nos complace saber que hemos cumplido con sus expectativas. Esperamos verles de regreso. Aatentamente, Omar... More 

San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We had a fabulous vacation this past week (8/09 - 8/14) staying at Buenaventura Hotel. The attention given to us was phenomenal. Want ot mention two people in particular - Cesar Cormachor and Miguel Alvarado, they were attentive. accomodating and extremenly obliging. The place is beautiful with excellent dining options. The Buffet had fabulous variety in its dishes and lots... More 

Helpful?
1 Thank sabarani57
Management response:

Dear sabarani57, It has been a pleasure to have you here at our Beautiful Hotel Buenaventura Grand Hotel & Great Moments. We sincerely hope we have the pleasure of welcoming you back to our Hotel in a very near future. I will share your comments with Mr. Cesar Camacho and Mr. Miguel Alvarado, that for sure will be glad to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Treat yourself to an unequalled all-inclusive resort experience at the best location in Puerto Vallarta. Beach, sunshine, tropical setting, vibrant spaces with color and joy, we provide everything you're looking for. A breath-taking place to relax and enjoy a fun-filled getaway. Buenaventura Grand Hotel & Great Moments invites you to enjoy its all-inclusive program with its excellent cuisine, as well as numerous activities suitable for the entire family. Our 234 rooms and suites include all of the comforts and amenities you'll require for an unforgettable stay, regardless of the purpose of your trip. ... more   less 

Additional Information about Buenaventura Grand Hotel & Great Moments All Inclusive

Address: Avenida Mexico 1301, Puerto Vallarta 48350, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $142 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Buenaventura Grand Hotel & Great Moments All Inclusive 4*
Number of rooms: 225
Reservation Options:
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Also Known As:
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Hotel Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Hotel Style:
#17 Spa Hotel in Puerto Vallarta
#18 Luxury Hotel in Puerto Vallarta
#21 On the Beach Hotel in Puerto Vallarta
#34 Family Hotel in Puerto Vallarta
#38 Romantic Hotel in Puerto Vallarta
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