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Buenaventura Grand Hotel & Great Moments All Inclusive

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Avenida Mexico 1301 Col. 5 De Diciembre, Puerto Vallarta 48350 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
12 people are viewing this hotel
Buenaventura Grand
$169
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Free cancellation until 12/13/21
Expedia.com
$201
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Free cancellation until 12/17/21
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$202
$140
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (2069)
360
Panoramas (19)
Pool & Beach (422)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Buenaventura Grand Hotel & Great Moments All Inclusive
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#54 of 149 hotels in Puerto Vallarta
Location
Cleanliness
Service
Value
Travelers' Choice
Treat yourself to an unequalled all-inclusive resort experience at the best location in Puerto Vallarta. Beach, sunshine, tropical setting, vibrant spaces with color and joy, we provide everything you're looking for. A breath-taking place to relax and enjoy a fun-filled getaway. Buenaventura Grand Hotel & Great Moments invites you to enjoy its all-inclusive program with its excellent cuisine, as well as numerous activities suitable for the entire family. Our 234 rooms and suites include all of the comforts and amenities you'll require for an unforgettable stay, regardless of the purpose of your trip.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Entertainment staff
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Snack bar
Poolside bar
Evening entertainment
Children's television networks
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Private beach
Desk
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Hair dryer
Room service
Safe
Telephone
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
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Room types
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
Mid-range
Languages Spoken
English, Spanish

Location

Full view
91Great for walkers
Grade: 91 out of 100
70Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
4113Reviews380Q+A100Room tips
Traveler rating
  • 1,912
  • 1,325
  • 557
  • 183
  • 137
Time of year
Traveler type
Language
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  • English
Popular mentions
mjeans1978 wrote a review Jun 11
1 contribution2 helpful votes
We stayed here four years ago and LOVED it - everything was perfect. This time it was still very good but not great. I'm not sure what changed! This time we got a little spiel about timeshares (annoying) and some confusion about how to schedule covid tests (time consuming). Our first room was incredibly loud til 2 or 3am and then again at about 7am but they were able to move us to a quieter room. All the people who work there are VERY friendly and we got things worked out.
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Review collected in partnership with this hotel
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
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mti671 wrote a review Jun 10
Monterrey, Mexico1 contribution1 helpful vote
Good stay. One of the rooms had a strange odor caused by a blocked pipe in the AC unit. It had to be looked at twice and the odor was not completely eliminated. The maintenance guy was very friendly and gave us good information.
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Review collected in partnership with this hotel
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Kate and Corey wrote a review Jun 9
Los Angeles, California14 contributions1 helpful vote
+1
DO NOT STAY HERE!!! I am not sure how it received a 4 star rating. We are well traveled especially throughout Mexico so I understand things can be different from America but WOW THIS WAS TERRIBLE! We tried to leave after 30 mins of checking in but Orbitz was little to no help. It was on par with a Motel 6. NEGATIVES: - Food was awful- only thing good was the made to order -Getting a bottle of water was nearly impossible. Only have glasses of water. -Room was old, run down, shower was disgusting, lost the little pressure it had. -Drinks were highly watered down -Staff barely speaks English (yes I know we are in Mexico, but this is a tourist area) - Hotel completely favors Mexican guests and we tip well and in dollars -Covid Testing was unorganized, the “nurse” didn’t speak English, couldn’t fill out the form correctly (in Spanish) I had to help her then go back down to the front desk to refill our the form. - Terrible pool chairs, kids in adults only section. -at check it was 30 mins explaining dinners and upselling us on food/tours and trying to get us to attend some sales pitch the next day. POSITIVES: - Close to town- we walked ever day We ending up having lunch and dinner out every night completely defeating the all inclusive option. Puerto Vallarta is absolutely beautiful and we really enjoyed our time there despite the hotel. It was such a shame how falsely advertised this hotel is.
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Date of stay: June 2021Trip type: Traveled as a couple
1 Helpful vote
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Jeralyn Carter wrote a review Jun 8
Houston, Texas14 contributions3 helpful votes
I loved how modern the general common areas were. The bathrooms need to be modernized and toiletries, mini bar and coffee should be replaced daily. Bed sheets and the floor were not properly cleaned, and the bathroom was completely outdated. This place does have some of the friendliest staff I have ever met. they were all genuinely warm and kind people willing to help you because they wanted to and not because they had to. The rooms need better locks and double locks at that so the room can feel more secure. Cleaners opened the door on me while i was not dress because I was not able to get to the door fast enough and hate that the room did not have a do not disturb sign or the like. Hotel rooms should always have two locks so the people staying in the rooms can keep others out if they need to. Rooms should always be checked for cleanliness, and I think there should be more variety of entertainment such as authentic Mexican style dancing or the like. Overall, I absolutely loved the staff, the soups, hamburgers and the general modern seating areas and the location was good as well. Everyone was super helpful which is why I would return.
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Review collected in partnership with this hotel
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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LauraVanLanen wrote a review Jun 8
Placentia, California10 contributions6 helpful votes
Let's start out by saying this was my first trip to PV. I've been to Cabo multiple times but I was ready to try something new. This hotel is ok. It's pretty family friendly. The staff was great. The 3 that stand out the most was Raul, the receptionist. He was very sweet and accommodating. Somehow our room had 2 beds we wanted just one. He made it work for us. Then there was Omar who took our bags rusher when we walked in and brought us 2 beers immediately. That's great service in my books! A few nights into our trip it turns out that he's also in a band and plays every Sunday night. I LOVED your band. They switched between Spanish and American songs. Which I loved. I find that sometimes in Mexico the bands or entertainment is Spanish speaking only which can be pretty frustrating. Their sister hotel next door is called Villa Premiere. We'll stay there next time for sure. It's a boutique hotel, higher end with no kids. Which is my kind of getaway. Sorry. I have kiddos but let's face it when you're on vacation without them you want to be around adults only :) the bartender Miguel was great too. There were multiple bartenders that we came into contact with and all were GREAT!!!! I just wish I could remember their names. My only complaint really is the buffet... they don't offer a lot of variety. Every single day it was petty much the same thing.
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Date of stay: June 2021Trip type: Traveled as a couple
1 Helpful vote
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PRICE RANGE
$136 - $276 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
buenaventura grand hotel puerto vallarta, buenaventura puerto vallarta, buenaventura hotel puerto vallarta, buenaventura grand puerto vallarta, buenaventura beach hotel puerto vallarta
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
231
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Frequently Asked Questions about Buenaventura Grand Hotel & Great Moments All Inclusive
Which popular attractions are close to Buenaventura Grand Hotel & Great Moments All Inclusive?
Nearby attractions include Teatro Vallarta (0.2 miles), La Traviata (0.2 miles), and Pages in the Sun (0.05 miles).
What are some of the property amenities at Buenaventura Grand Hotel & Great Moments All Inclusive?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Buenaventura Grand Hotel & Great Moments All Inclusive?
Top room amenities include a flat screen TV, a desk, and a pool view.
What food & drink options are available at Buenaventura Grand Hotel & Great Moments All Inclusive?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Buenaventura Grand Hotel & Great Moments All Inclusive?
Yes, free parking is available to guests.
What are some restaurants close to Buenaventura Grand Hotel & Great Moments All Inclusive?
Conveniently located restaurants include Meño's Place, UMAI, and Rio Grande.
Are there opportunities to exercise at Buenaventura Grand Hotel & Great Moments All Inclusive?
Yes, guests have access to a pool and a fitness center during their stay.
Is Buenaventura Grand Hotel & Great Moments All Inclusive located near the city center?
Yes, it is 0.4 miles away from the center of Puerto Vallarta.
Are any cleaning services offered at Buenaventura Grand Hotel & Great Moments All Inclusive?
Yes, dry cleaning and laundry service are offered to guests.
Does Buenaventura Grand Hotel & Great Moments All Inclusive offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Buenaventura Grand Hotel & Great Moments All Inclusive?
The staff speaks multiple languages, including English and Spanish.