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Buenaventura Grand Hotel & Great Moments All Inclusive

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Buenaventura Grand Hotel & Great Moments All Inclusive
Buenaventura Grand Hotel & Great Moments All Inclusive
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2,249 Reviews from our TripAdvisor Community

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Showing 1,407: English reviews
Puerto Vallarta, Mexico
Reviewed yesterday NEW

Puerto Vallarta and Buenaventura are a perfect match. The hotel is located on the beach. Shout to to the best waiter in the hotel, Rody. My wife and I love it when Rody attended us. There were a few more waiters i just don’t remember their names. We had a problem with the A/C but Carlos Robles came up and...

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Helpful?
Thank 409Ronnie
Reviewed yesterday NEW

Great Hotel.. We loved our stay at Buenaventura Grand Hotel. The service was good hotel was very clean. We did however not get the room we thought we would get upon arrival but the management worked to get us a better room. Isabel was great working off the beach she was very friendly and made sure that all your needs...

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Helpful?
Thank Gail C
Houston, United States
Reviewed yesterday NEW

I’d like to start by saying thank you to the Buenaventura Grand Hotel and Great Moments. For trip advisor reviewers, note that this hotel is located near the boardwalk (malecon), not to be confused with another hotel called Buenaventura Hacienda. I say this because my taxi driver almost took me to the wrong one. Buenaventura Grand is an established hotel,...

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Thank SKY4U
Reviewed 2 days ago NEW

Our stay at the Buenaventura happened by accident after our booking site (Amoma.com - they suck) booked us into the wrong hotel. Two days before we left they moved us to the Buenaventura. Our stay got off to a rocky start. The elevator was not working and none of the Bell Hops helped us with our bags so I had...

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Thank Jody C
Lawrence, Kansas
Reviewed 2 days ago NEW

Great location and service. Has stepped up its game with good food and variety. We have stayed there in prior years and this stay was best yet. Location near malecon is great and always felt safe. Staff super friendly. We'll be back!

Review collected in partnership with this hotel
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Helpful?
Thank gwtempel
Buenaventura G, Guest Service host at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Dear Gwtempel, Is great to hear that this was your best experience with us, we are always improving to be the hotel that you like better! Violeta Preciado Guest Service Host

Nanaimo, Canada
Reviewed 3 days ago NEW

This was my second stay at Buenaventura and it's was as great as my first stay . I really love the location as it's so close to the Malecon and right at the beginning of downtown. The staff at this resort treat you like family each and ever stay

Review collected in partnership with this hotel
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1Thank PVBuenaVentura
Buenaventura G, Guest Service Host at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Hello! Thank you for choosing us for the second time, it is so nice to know that you love our service, our staff, our location. We feel so pleasant to make you feel at home! Violeta Preciado Guest Service Host

Quebec City, Canada
Reviewed 3 days ago NEW

Buenaventura is a perfect match. Shout to to the best waiter in the hotel, Rody. My husband and I love it when Rody attended us. There were a few more waiters but i just don’t remember their names but thank you. We had a few problems in the room with the A/C and Carlos Robles came up and fix it...

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Helpful?
Thank majoriegelinas
Kelowna, Canada
Reviewed 3 days ago NEW

I just cam eback from my trip to Puerto Vallarta an i have to say i love Buenaventura. Starting out with Rody, he is the best waiter in the hotel. He speaks english fluently and had us laughing 24/7! Food and drinks were awesome as well. Carlos Robles was a part of the maintenance staff, he always was so great...

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Thank angiemarshall2017
Reviewed 3 days ago NEWvia mobile

Because of time we could only stay for 3 nights and 2 days, but the service was good, the lobby, the outside and the rooms were clean, you could feel a family-safe environment, and even though it is a high-quality spa, there weren't lots of people, so we had good privacy and enjoyed our little vacation. In love with Mexico

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Thank Linda Estefanía S
Green Bay, Wisconsin
Reviewed 3 days ago NEW

The location was great. The staff was friendly and courteous. Unfortunately the elevator was out of service several days during our stay. More lighting in the lobby would be appreciated. Deck area around the pool was a little slippery. That being said, overall it was a good trip.

Review collected in partnership with this hotel
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Helpful?
Thank Gary A
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Spa
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Treat yourself to an unequalled all-inclusive resort experience at the best location in Puerto Vallarta. Beach, sunshine, tropical setting, vibrant spaces with color and joy, we provide everything you're looking for. A breath-taking place to relax and enjoy a fun-filled getaway. Buenaventura Grand Hotel & Great Moments invites you to enjoy its all-inclusive program with its excellent cuisine, as well as numerous activities suitable for the entire family. Our 234 rooms and suites include all of the comforts and amenities you'll require for an unforgettable stay, regardless of the purpose of your trip. ... more   less 

Additional Information about Buenaventura Grand Hotel & Great Moments All Inclusive

Address: Avenida Mexico 1301, Puerto Vallarta 48350, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $154 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Buenaventura Grand Hotel & Great Moments All Inclusive 4*
Number of rooms: 225
Reservation Options:
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Also Known As:
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Hotel Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Hotel Style:
#14 Spa Hotel in Puerto Vallarta
#15 Luxury Hotel in Puerto Vallarta
#17 On the Beach Hotel in Puerto Vallarta
#34 Family Hotel in Puerto Vallarta
#38 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from Buenaventura Grand Hotel & Great Moments All Inclusive staff and other travelers.
156 questions
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Questions? Get answers from Buenaventura Grand Hotel & Great Moments All Inclusive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“There are a few rooms that front a main thoroughfare.”
 of 5 bubbles 409Ronnie, yesterday | Read review
“Hotel Itinerary listed room as "Requested" not guaranted. Maybe call hotel prior to arrival to make sure you get a nicer room.”
 of 5 bubbles gailc715, yesterday | Read review
“Front beach hotel located in the city center and near the boardwalk.”
 of 5 bubbles SKY4U, yesterday | Read review
“had a ground level room by the road. Would like a court yard room next time.”
 of 5 bubbles dauchenb, 3 days ago | Read review
“Rooms on north side are quieter”
 of 5 bubbles epbandit, 4 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question