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Tropicana Hotel

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Tropicana Hotel
Tropicana Hotel
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644 Reviews from our TripAdvisor Community

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Showing 545: English reviews
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Edmonton, Canada
Reviewed 5 days ago NEW

Every morning, promptly at 7:00 am, the garbage men arrive to remove the garbage. The process should take 5 minutes but rather they are there for a good 20 to 25 minutes as the garbage men rip open each bag and sift through it for pop cans. The entire time, their truck is on high idle and if your room...

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Helpful?
3Thank gymdudeabs
Enlaces S, Director de Relaciones con Clientes at Tropicana Hotel, responded to this review

Good day It is very important for us your comments as this is the first time we have this complaint Could you tell us what room you were in, and to what name were you registered? The logistics of the garbage collection, we do not do it ourselves, the collectors are handled by the City Hall directly But we will...

Saskatoon, Canada
Reviewed 1 week ago NEW

I checked in to the Tropicana Hotel on January 30th having paid upfront for a three week stay. Due to illness I was required to check out on February 5 and return to Canada. The hotel refused to give any reimbursement for the two weeks I was not there and furthermore rented the room the next day. They made twice...

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3Thank rtb01
Toronto, Canada
Reviewed 1 week ago

We booked are vacation in July 2016 with an Oceanview Superior room we received contamination on that August 30th 2016 Are holiday is for February 20th 2017 arrival, My husband phoned to confirm are room and reservation. To are surprise we where told we down graded to a standard room ?? Have email and hotel ticket for Oceanview Superior room...

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3Thank Ohaira
San Francisco, California
Reviewed 1 week ago

Family staying in another place, came to see my room, and told they are not allowed as they are not registered guests?! WTF! Also to my surprise, I have to wear a wristband while on the property. OK is this Disney for kids. I am an adult in my 50s. Also, this is not one of those all inclusive resorts,...

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2Thank Mark O
Denver, Colorado
Reviewed 1 week ago

My family and I stayed in Tropicana in October and had a wonderful experience for our first time. However, our second stay was the deal breaker for us. First off, the AC unit in our room would make a banging noise at night! We then asked to be moved rooms however that didn't happen until 3 days later. The beds...

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2Thank MariscalEve
Denver, Colorado
Reviewed 1 week ago via mobile

I have been to Hotel Tropicana twice. This last time being my second time visiting with my family. We went out of our way to contact Tropicana via phone to reserve a room because all the online websites states there were no rooms available and luckily we were able to get a room for the time we wanted to stay....

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2Thank JesusHernandez1989
Parksville, Canada
Reviewed 2 weeks ago

the hotel is getting on in age. its totally budget minded. food is ok. but its on the beach, a 5 min walk to EVERYTHING.... so it has that going for it. service and rooms are ok, nothing exceptional thou. its safe.

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3Thank westinmex
Enlaces S, Director de Relaciones con Clientes at Tropicana Hotel, responded to this review

Good day Thank you for choosing Hotel Tropicana We hope you visit us soon With family and friends

dubuque, iowa
Reviewed 2 weeks ago via mobile

Just a heads up. We booked a room on a "high floor" with "private balcony" and when we arrived we were given a room on main floor with no private balcony and no view. We were told that if we wanted the type of room that we booked, we should've contacted the hotel directly to confirm that we would receive...

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2Thank summer14u
Reviewed 2 weeks ago via mobile

Standard room makes Motel 6 look good. And I'm talking about the pre-remodel Motel 6. I would ask to see your room before checking in. And advise against any prepaid site unseen reservation. You also have to sign agreeing that you received a a TV remote and A/C remote. Don't trust you not to steal.

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4Thank Douglas S
Seattle, United States
Reviewed 3 weeks ago

Great location and staff, but rooms are hit-and-miss. I booked two rooms: my friend's was very nice, mine was very bad. Rooms 231-236 and 331-336 are in the back building over the street. Very noisy, and the room itself is in disrepair. I had to be polite but insistent to get moved the next day. If you ask to move...

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6Thank Ian S
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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff

Additional Information about Tropicana Hotel

Address: Amapas 214 | Col. Emiliano Zapata, Puerto Vallarta 48300, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $57 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tropicana Hotel 3*
Number of rooms: 203
Reservation Options:
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Also Known As:
Tropicana Hotel Puerto Vallarta
Tropicana Puerto Vallarta
Hotel Style:
#44 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from Tropicana Hotel staff and other travelers.
49 questions
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Questions? Get answers from Tropicana Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book your room on time, and call to confirm your reservation!”
 of 5 bubbles MariscalEve, 1 week ago | Read review
“you want the newer tower for sure!”
 of 5 bubbles westinmex, 2 weeks ago | Read review
“Don't accept rooms 231-236 or 331-336 if you paid for a standard.”
 of 5 bubbles iansC6626BQ, 3 weeks ago | Read review
“Ask for ocean or pool view.”
 of 5 bubbles dandL7685PM, 4 weeks ago | Read review
“Don't book a room on the north side to avoid noise from traffic in the service lane way. Good ocean view, but no direct sun light.”
 of 5 bubbles robertwM8391YF, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question