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Our room had bugs crawling all over the furniture and the beds were rock hard. I was very scared to use the bathroom thinking there would be bugs to come out of the toilet. The shower was uncomfortable and small and I cant even believe...More
We booked an ocean view studio on expedia. When we arrived we were taken to a horrible room with a view of the alley and nothing even close to the photos we saw online. The front desk staff claimed that the mistake was expedia's and...More
The Hotel Marsol is conveniently located next to the Playa Los Muertos Pier and the Malecon in Olas Altos part of Puerto Vallarta (Romantic Zone). It is surrounded by numerous shops and cafes/restaurants and offers easy access to many things to see & do in...More
So besides the hard as rock pillows, the rude counter staff, the Crack heads that hang out in the lobby all night, no lights in the hallway , you get to pay an additional 16% even though we paid in Pesos . They said the...More
Beyond the lingering crackheads in the lobby and the fact that they say internet and there is none, the lights all go out in the courtyard at 10pm and you have to try and find your room in pitch dark. (Huge safety issue, especially with...More
Response from daniel1918 | Reviewed this property |
you need to buy a calling card that you can make calls from the US or Canada and call the hotel direct its011-52-322-222-1365 or now you can go through travago but you are better off paying cash at the hotel its cheaper... More
you need to buy a calling card that you can make calls from the US or Canada and call the hotel direct its011-52-322-222-1365 or now you can go through travago but you are better off paying cash at the hotel its cheaper because you get a good rate at the mexican bank down the street or the atm and no middle man they should take your reservation on the phone free....
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"Ocean-front suites go for a little more per night, but include full kitchens, and huge windows that open..."