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Los Arcos Suites

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480 Reviews from our TripAdvisor Community

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Showing 385: English reviews
Brainerd, Minnesota
Reviewed March 18, 2016

Quiet hotel...you can use all the amenities at Playa Los Arcos and Casa Susanna. Francisco at the front desk is so friendly and will help you with anything you need. Our maid, Aida, kept our room so clean during our 2 month stay. Martha in reservations is great working out a room for the next year. If you prefer a...

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Helpful?
1Thank Linda H
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear Linda H. Thank you very much for taking the time to give us your nice comments. It is very nice to know that you enjoy our facilities and its surroundings. I will make sure to let everybody at the hotel your appreciation. Please if there is anything I could do for you on your next visit let me know!...

Walnut Grove, Vancouver, BC,
Reviewed March 13, 2016

had the best vacation ever here. sooo clean and location was perfect for early morning walks up the beach or malecon and exploring the heart of Old Town PV. Loved having breakfast and watching the waves roll in.

Review collected in partnership with this hotel
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Helpful?
Thank Sailor_Tim
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear Sailor_Tim Thank you for your kind words. It is always nice to hear that our guest enjoy every minute at our beautiful hotel. Looking forward to host you again! Sunny Regards Antonio Robles

Delta, Canada
Reviewed March 13, 2016

This was our fourth visit. We met lots of people that have stayed there 10, 20 and even 30 times. The staff are fabulous. By the time you are ready to leave they are your friends. The breakfast buffet has great variety and is very good. The lunch and dinner buffets get old very quickly. We had an ocean front...

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Helpful?
1Thank tascotom
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear tascotom Our visitors’ reviews are always welcome. Guest satisfaction is the goal we try to achieve every single day at Los Arcos suites We are glad we did it this time with you, for us your feedback is very important. Sunny Regards Antonio Robles General Manager

San Diego, California
Reviewed March 13, 2016

Horrible. Not even worth to say anything, room small, bathroom smaller, parking not on place, anyway, not going back. I have to complain to get another room, but, I didn't accept it, damage was done. If you're going rent the expensive one or be prepared to get nuts for your money.

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Helpful?
1Thank ozzy664
CorporativoLosArcos, Director General at Los Arcos Suites, responded to this review

Dear ozzy664 I appreciate that you took the time to give us a feed back, please rest assured that all of your comments have been forwarded to the correct department and acted upon. I wish we had been aware of your discomfort while you where here at the hotel. Once again thank you for your time and your important comments....

Stratford, Connecticut
Reviewed March 11, 2016

Pleasant and friendly staff. Francisco is pleasant, knowledgeable and accommodating. Beautiful place to relax by the pool! Rooms are clean and sun filled. Close to all the food sites, church, and shopping.

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Helpful?
2Thank rosebudrn3
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear rosebudrn3 Thank you very much for your nice comments; it is great to hear know that you enjoyed your Vacation at Los Arcos suites. I will make sure to let Francisco know of your appreciation, and please come and stay with us,ina very near future. Sunny Regards Antonio Robles General Manager

Toronto
Reviewed March 9, 2016 via mobile

This hotel offers studio type accommodation. It's a little older, but the beds are great, it's spotless, the plumbing works, and so does the air conditioning. We stayed for a second time and will return. It's on a side street a block from the beach and guests can use the facilities of a sister hotel right on the beach. If...

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Helpful?
Thank TOCDNTRAVELER
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear TOCDNTRAVELER Thank you for visiting us and for sharing your comments. I am glad that you enjoyed our facilities and services, and the beauty of our .surroundings I hope to be able to welcome you back again soon. Best regards Antonio Robles General Manager

Benton Harbor, Michigan
Reviewed March 8, 2016

3-4 Hotel---Great location---However, we have been going to Mexico for 50 years and this is the only hotel tat will not allow my Mexican cousins or any other Mexican's in your room. I raised enough problems last few years to be allowed to have Fiestas in my suite for 20 -30 Mexican Amigo' Be careful on this issue as they...

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Helpful?
Thank Butch1939
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear Butch1939 We really appreciate your comments and I am very sorry that you feel this way As a gentle reminder, Los Arcos hotels and Spa do not make discrimination of any kind. We are a family oriented resort and one of our main goals is the rest, relaxation and safety of all our guests. However, if you want to...

Rice Lake, Wisconsin
Reviewed March 7, 2016

Everything was great. From food to rooms to beach service and front desk to reservation service. Could not be much better. Thank you for all the hospitality. Entertainment in palapa is also excellent Be back again next year

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Helpful?
Thank jacknelson1000
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

jacknelson1000 We appreciate your gracious comments as it shows our consistency in maintain our standards. Your feedback has been shared to the team as a motivation to keep up our good work. We hope to have the honor of welcoming you back, allowing us the opportunity of providing you a truly wonderful and memorable experience. Sunny Regards Antonio Robles General...

Seattle, Washington
Reviewed March 7, 2016

This is a great location in Viejo Vallarta. The staff are very helpful. This location is much cleaner, nicer, and more secure than neighboring locations. The ambiance can be loud at night but this is primarily due to the proximity to the restaurants and night life that many people wish to frequent.

Review collected in partnership with this hotel
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Helpful?
Thank Kirk E
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear Kirk E Thank you very much for taking the time to leave your kind words and observations following your recent stay with us at Los Arcos Suites It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. Sunny Regards Antonio Robles General Manager

Middletown, New York
Reviewed March 7, 2016

A superior room for 730 U.S.dollars is not the same in Mexico. What they show you on the website and what you get are two very different things. A closet is not what you expect and a fridge in a hot place should be standard but it is not.

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Helpful?
Thank Charlene M
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear Charlene M We appreciate you feedback and rest assure your comments will be taken to the right departments to improve the service and experience we offer you and all of our guest. Looking forward to host you ina very near future. Sunny regards Antonio Robles General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Concierge
Official Description (provided by the hotel)
LOS ARCOS SUITES is a beautiful and cozy boutique style hotel of exquisite colonial Mexican architecture. Without any doubt, this hotel is the perfect place to stay and enjoy an unforgettable vacation on the beach, the best option for honeymoons, a couple getaway or a family fun vacation. PERFECTLY LOCATED in the heart of the Romantic Zone, an area full of galleries, restaurants and incredible nightlife, only steps away from the vibrant downtown adn the famous brodwalk of Puerto Vallarta. You can have the Restaurant and Bar, Beach Cub, and the Spa sevices of our sister hotel Playa Los Arcos, located half block away. ... more   less 

Additional Information about Los Arcos Suites

Address: Manuel M. Dieguez No. 164 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $63 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Los Arcos Suites 2.5*
Number of rooms: 44
Reservation Options:
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Also Known As:
Los Arcos Hotel Puerto Vallarta
Los Arcos Puerto Vallarta
Hotel Style:
#18 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from Los Arcos Suites staff and other travelers.
18 questions
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McAllen, Texas
Calgary, Canada

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Questions? Get answers from Los Arcos Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Inside room overlooking the pool is lovely”
 of 5 bubbles bkpr22, Feb 15, 2017 | Read review
“Don't get a room in the first floor, you'll get a lot of traffic as the pool is 3ft. away.”
 of 5 bubbles 592jessiea, Feb 2, 2017 | Read review
“Having a terrace or balcony makes all the difference. ”
 of 5 bubbles sfmarkd, Jan 24, 2017 | Read review
“Room was not cleaned until late in the afternoon. Needs to be cleaned earlier.”
 of 5 bubbles gordonh676, Jan 24, 2017 | Read review
“You need a closer mirror that offers women the ability to cleanse your face and apply makeup. It is hard to lean over the sink and the lighting is terrible. Suggest that for the men shaving and women applying makeup that a mirror be placed in a location where there is a good light. Traveling with a large mirror is not acceptable..”
 of 5 bubbles constanceg240, Dec 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question