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Garza Blanca Preserve, Resort & Spa

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Garza Blanca Preserve, Resort & Spa
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1,757 Reviews from our TripAdvisor Community

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Showing 1,619: English reviews
San Francisco, California
Reviewed October 14, 2015

At a certain price point, you expect a hotel to deliver an outstanding experience to each guest. I'm sorry to say that Garza Blanca has proven to be a failure on this front. Their policies make it very clear that they want to wring every last dollar out of you. You are merely a reservation number to them. The hotel...

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13Thank Srinfo2014
Dallas, Texas
Reviewed October 14, 2015

I believe this was my/our 10th stay at Garza Blanca since November 2011. And it remains one of the finest, most luxurious, vacation spots imaginable. The beach has expanded since our last visit in May, and is recovering from the storm from last year. The service by a staff who are entirely committed to your enjoyment make the visit extraordinary...

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Thank Eric G
Asistente D, Gerente at Garza Blanca Preserve, Resort & Spa, responded to this review

Dear DR_ERICGREEN, Again Thank You for sharing such detailed review. We are equally happy to know that once again your stay was amazing. We will see you In November. Your family from Garza Blanca. Sincerely, Marc Dobbels General Manager

Brooklyn, New York
Reviewed October 14, 2015

My friend and I spent 4 nights at Garza Blanca returning last night from an amazing and fabulous property south of Puerto Vallarta town. The service was beyond any of my expectations. We upgraded to a one bedroom suite in building 2 which had great views of the beach and Los Arcos. It's low season and the hotel was about...

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Thank MKNYCBK
Asistente D, Gerente at Garza Blanca Preserve, Resort & Spa, responded to this review

Dear MKNYCBK, Thank you for your lovely review and so happy you enjoyed your recent visit to paradise and that great cucumber margarita. I will pass your comments to the team! Sincerely Marc Dobbels General Manager

Lawrence, KS
Reviewed October 13, 2015

We just got back from GB and after a few days to reflect on our anniversary trip to PV, I will start with the negative. After check-in and a short informational session with a concierge, the elevator in our tower was out of service and we were unable to get into our 7th floor room. After a day of travel,...

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Thank UglyRumor
Asistente D, Gerente at Garza Blanca Preserve, Resort & Spa, responded to this review

Dear UglyRumor, On behalf of the team – Thank You- for your wonderful words, knowing we have made your stay wonderful, the team are truly motivated to provide excellent service. Until next visit. Sincerely, Marc Dobbels General Manager

NorCal
Reviewed October 7, 2015

Me, my wife and our 9yr old son just spent 5 nights at Garza Blanca. From the minute we arrived we we're treated with top notch customer service. Check in was a breeze. We sat with someone for 10 minutes discussing what the hotel offers while enjoying a cold refreshing glass of champagne. This was the only time someone mentioned...

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1Thank Italfra1
Asistente D, Gerente at Garza Blanca Preserve, Resort & Spa, responded to this review

Dear Italfra1, Thank you very much for taking the time to write such detailed review about the report and destination. You are a wonderful ambassador for us and we hope to welcome you back in the future. Warmest Regards, Marc Dobbels General Manager

Reviewed October 6, 2015

I think this is the nicest place we have ever stayed in Puerto Vallarta. Beautiful property with exceptional staff. We especially liked Israel and Heimie, they went out of their way to make sure we were happy. Israel was wonderful with our 9-year old son. Can't wait to go back. Sad we had to come home. Perfect food, service, pools,...

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1Thank tinacoviello
Asistente D, Gerente at Garza Blanca Preserve, Resort & Spa, responded to this review

Dear tinacoviello, Needless to say thank you for your review! So looking forward to having you come back to our beautiful resort! Sincerely, Marc Dobbels General Manager

Miami, Florida
Reviewed October 5, 2015

My husband and I went for the first time to PV, what a lovely city and Garza Blanca is the best hotel with the best views and the best attention. Thanks to all staff that made our stay one that will never be forgotten.

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1Thank Maritza1025
Asistente D, Gerente at Garza Blanca Preserve, Resort & Spa, responded to this review

Dear Maritza1025, Glad that you had a fantastic stay with us and we thank you for posting your observations. Another amazing stay awaits you here on your next visit. Sincerely, Marc Dobbels General Manager

Reviewed October 5, 2015 via mobile

We checked in on 9/25/15 to 9/28/15 the process was very smooth our room was ready immediately.Then we were greeted by our beautiful concierge Rocio she explained how the all inclusive package works what we can do and we're we can eat. She also asked us if we needed any dinner reservations that she would take care of it we...

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2Thank Blanca V
Asistente D, Gerente at Garza Blanca Preserve, Resort & Spa, responded to this review

Dear Blanca V, Heartwarming to read your comments and on behalf of the team – thank you- for your wonderful words, I´m happy to hear that we were able to blow you away with such surprise! and again Happy Birthday! Sincerely, Marc Dobbels General Manager

Odell, Oregon
Reviewed October 2, 2015 via mobile

Such attention to detail and this resort is huge! We felt like royalty and the rooms are amazing! Such a beautiful place! If only we could we have afford such a place. They do have sales agents that can negotiate prices with you.

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Thank Alejandro M
Asistente D, Gerente at Garza Blanca Preserve, Resort & Spa, responded to this review

Dear Alejandro M, It is very rewarding to read that you enjoyed everything moment of your stay. We hope to see you very soon. Sincerely, Marc Dobbels General Manager

Boston, Massachusetts
Reviewed October 2, 2015

We stayed on property last March for 4 nights and had a fantastic time. The food and service were beyond our expectations and the accommodations were by far the nicest we have ever experienced. The 2 bedroom panoramic suite in Tower 4 was pure perfection, a spectacular water view yet the privacy of the rain forest made the location idyllic....

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3Thank Flyergal
Asistente D, Gerente at Garza Blanca Preserve, Resort & Spa, responded to this review

Dear Flyergal, Though we do not have any excuses at all for the shortfalls you’ve had during your stay, I do hope you would accept our sincerest apologies for the inconveniences. Feel free to contact me at my email address if you wish to share detail about this incident. Again, I am so sorry for this inconvenience. Sincerely, Marc Dobbels...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Spectacularly flanked by the vibrant blue waters of the Pacific Ocean and the verdanant tropical forests of the Sierra Madre mountains, Garza Blanca Preserve Resort & Spa nestles gracefully just minutes south of historic Puerto Vallarta, one of Mexico's most dynamic and sophisticated vacation destinations.All Suites feature in-style decor that include marble floors, granite countertops, private terraces, whirlpool tubs and artisan in room amenities.Our ultra-chic gourmet restaurant is one of Puerto Vallarta's most sophisticated and premier dining options, catering breathtaking ocean views, a stylish lounge, a 230 label award-winning wine cellar, and a selection of unique contemporary dishes tailored to scintillate your senses. ... more   less 

Additional Information about Garza Blanca Preserve, Resort & Spa

Address: Km 7.5 a Barra de Navidad, Puerto Vallarta 48390, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $178 - $973 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Garza Blanca Preserve, Resort & Spa 5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Garza Blanca Preserve Hotel Puerto Vallarta
Garza Blanca Preserve, Resort And Spa
Hotel Style:
#5 Family Hotel in Puerto Vallarta
#8 Spa Hotel in Puerto Vallarta
#9 Luxury Hotel in Puerto Vallarta
#9 On the Beach Hotel in Puerto Vallarta
#9 Business Hotel in Puerto Vallarta
#11 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from Garza Blanca Preserve, Resort & Spa staff and other travelers.
202 questions
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Questions? Get answers from Garza Blanca Preserve, Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The "tour" they offer at check-in is really a VacationOwnerhsip Presentation”
 of 5 bubbles IdenaDancer, 3 days ago | Read review
“Loved the sunlight on the mountain side of tower 5. Beautiful rooms and views, and quieter than the other side if a wedding is taking place.”
 of 5 bubbles Rmac346, 1 week ago | Read review
“upstairs pool is less crowded and shadier, book restaurant reservations as soon as you check in”
 of 5 bubbles amandamtalisman, 1 week ago | Read review
“the two bedroom suite was huge and had everything you could want including a washer and dryer, full kitchen and hot tub on the deck”
 of 5 bubbles 167rachelles, 2 weeks ago | Read review
“beach rooms more convenient but mountain rooms newer and more spacious”
 of 5 bubbles tomcI8678CK, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question