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Garza Blanca Preserve Resort & Spa

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Hotel direct offer!Summer in Puerto Vallarta Awaits!
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#21 of 145 hotels in Puerto Vallarta
Location
4.6
Cleanliness
4.8
Service
4.5
Value
4.4
Spectacularly flanked by the vibrant blue waters of the Pacific Ocean and the verdant tropical forests of the Sierra Madre mountains, Garza Blanca Preserve Resort & Spa nestles gracefully just minutes south of historic Puerto Vallarta, one of Mexico's most dynamic and sophisticated vacation destinations. All Suites feature in-style decor that include marble floors, granite countertops, private terraces, whirlpool tubs and artisan in room amenities. Our ultra-chic gourmet restaurant is one of Puerto Vallarta's most sophisticated and premier dining options, catering breathtaking ocean views, a stylish lounge, a 230 label award-winning wine cellar, and a selection of unique contemporary dishes tailored to scintillate your senses.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Valet parking
Paid wifi
Hot tub
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Poolside bar
Rooftop bar
Snorkeling
Entertainment staff
Evening entertainment
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Kitchenette
Minibar
Flatscreen TV
Hair dryer
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Mountain View
Great View
Languages Spoken
Spanish
Hotel links
Special Offer:Summer in Puerto Vallarta Awaits!
4,002Reviews479Q+A100Room tips
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Steve P wrote a review Yesterday
Portland, Oregon21 contributions9 helpful votes
CAUTION! Avoid TOWER 4 due to unbelievably close construction and morning to night noise. It sounds like the crew is on your deck from 7am-6pm at least. This should have been warned ahead of time. The hotel was very kind and able to transfer us to tower 5, which was much better. This was the only negative of an outstanding trip, second time around. While I'm sure GB has heard this before, we highly recommend making one additional restaurant available to families. Having only 2-3 restaurants available out of 6+ is very hard for all-inclusive when you are staying a week, with kids. Very boring to repeat the same food over and over. Thank you!
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Date of stay: April 2024
Value
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Service
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Steven T wrote a review Dec 2023
New York City, New York6 contributions1 helpful vote
+1
Hotel's Favorite
My wife and I have a wonderful experience at Garza Blanca Preserve in Puerto Vallarta. We had a honeymoon suite which was great. It was ocean front with a balcony overlooking the ocean and the pool. The suite had a private hot tub on our balcony. The All-inclusive was a great deal. Many restaurants to choose from and the room service was outstanding. Would highly suggest the All-inclusive package. The thing that stuck out the most was how friendly and dedicated all the staff was. We really want to thank our butlers Jose, Roberto, Alejandro and Felipe for the great service they provided during our stay. They were always checking in with us to make sure we had everything we needed and just provided outstanding service. Thank you! We spent most of our days on the beach and want to thank Javier who always stopped by to make sure we had everything we needed. We really want to thank him for always decorating our beach cabana with beautiful flowers every day. Javier you're the best! Thank you for all you do. Over the years we have gotten to know most of the servers at the beach and the beach pools. Roberto, Alejandro, Francisco, Ziem, Ivan, Juan, Panchillo and all the other servers are just outstanding people and really make your resort shine. All of them always welcome us with a smile and go out of there way even if they are not covering our area. This trip we had a chance to meet a new server who took care of us most days on the beach cabana. Oscar is such a great addition to the server staff. Oscar did an outstanding job taking care of us every day and was always one step ahead of us with what we needed. Oscar, thank you so much for taking care of us each day at the beach. You are outstanding at what you do. It also important to thank Joel who was always in the Garza lobby entrance. He always helped us and made sure to go out of his way to say hi and make sure we had everything we needed. Thanks Joel. One of my favorite things to do was take the trolly up to Hotel Mousai South rooftop bar at night for a few cocktails. The roof manager was Rigoberto and he did an amazing job running the roof top bar each night. Great work! We also found all the other on the rooftop bar to provide outstanding service. Angel, Eduardo and all the others were providing outstanding service also. Bottom line....you have to visit the Mousai rooftop bar at night. Great fun and service. Being that we stayed 8 nights at Hotel Mousai also I want to also express what a positive experience we had with our butler Ernesto while staying at Hotel Mousai. Ernesto is on top of things and 2nd to none as far as service goes. We had such a wonderful trip. The resort is beautiful, the rooms are great, the food is outstanding, and the employees are really top notch. My wife and I have been all over the world traveling and this is one of our favorite places. Thank you for such a great experience. Steve & Beth Tennant
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Date of stay: November 2023
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Location
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Stephan Coudon, Propietario at Garza Blanca Preserve Resort & Spa
Responded Dec 18, 2023
Dear Mr. Steve On behalf of the management and staff, allow me to thank you for sharing your fabulous comments. We are thrilled that you loved Garza Blanca Preserve Resort & Spa and had such a fantastic experience. We are delighted that you loved it just as much as we did. Thank you once more for writing about your extraordinary experience, and we will be waiting for you to join us soon again and make yourself at home soon. Sincerely, General Management Garza Blanca Preserve Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nicole S wrote a review Apr 15
6 contributions4 helpful votes
I cannot say that I have ever been to a more amazing resort. The service we received at this hotel was beyond our expectations. From the moment we arrived, to the moment we left we were pampered and treated like royalty from the staff. We made all of our restaurant reservations ahead of time, and had no issues accommodating our party of seven. The food at all of the restaurants was absolutely amazing, and again the service was very attentive. We had no issues getting chairs at the pool and or Beach anytime we wanted, the pool and Beach staff ensured that we had plenty of towels and sun or shade depending on what we wanted. We were not approached or asked even once if we wanted to do a timeshare presentation. The two most outstanding staff members made such an impact on our stay, they deserve to be recognized. Javier (El jefe de playa) greeted us on our first morning at the beach, and because we were down earlier than the beach staff was, set us up, welcomed us to the resort and made sure that all of our needs were met not only that morning, but the entire day, and everyday thereafter. We so enjoyed chatting with him every morning and having him assist us in our Spanish practice. Christian at the pool and activities, was the most amazing, funny, and kind person. He went above and beyond to help us celebrate a birthday for my friend's 9-year-old daughter. It was a birthday to be remembered forever, and I don't think anything could have topped what he did, when all we did was ask him to set us up at the pool that day. That's the difference at this resort, people genuinely care about giving you the most incredible experience possible. They will go out of their way to ensure it happens. Shout out to our favorite pool and Beach waiters - Gonzalo, Roberto and Alejandro who keep our drinks full each day! Angel and Rigo at the Blanca Blue bar made amazing cocktails and remembered our happy hour order each day! And of course, I have to mention Diego at the sport activity shack. Everyday he gleefully handled us snorkel masks to go be one with the fishes, because the snorkeling right outside the resort is unlike anything you could ever imagine. We saw so many different fish, stingrays, even a sea turtle. So of course we had to join him for his Los Arcos kayak tour, and that was another amazing experience, I hope I can be "sexy like Diego" everyday! I've been to a lot of resorts in the Caribbean in Mexico, and this was by far the best experience I've ever had. I can't wait to come back. For anyone unsure, or reading a review that's negative, please go have the experience for yourself, because I did the same thing and got nervous reading any negative review I could find. I assure you, this place is heaven on Earth.
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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NoVa E wrote a review Apr 15
1 contribution
Genuinely great food, great service, and very relaxing hotel where you can have fun as well! Multiple restaurant options from different cultures. It didn’t feel packed during our time in April . The beach and ocean in front of hotel was calm and you are able to enjoy it.
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Date of stay: April 2024
Value
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Location
Cleanliness
Service
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Trip type: Traveled as a couple
Room Tip: Pool seats get full faster, beach seats don’t usually get full.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lisa C wrote a review Apr 13
1 contribution
First time here with my family and for sure we’ll be back. Hospitality was like no other I’ve ever experienced. This place is just beautiful and breathtaking. Shout out to ALL the staff. Hardworking, professional and always a smile on their faces. Special shout out to the following staff that interacted with us: Adalid at the kids club, Javier Suare X poolside, Carlos Cisneros at Bocados breakfast and poolside service. There were many more, but couldn’t remember all their names. Thank you for making us feel special.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephan Coudon, Propietario at Garza Blanca Preserve Resort & Spa
Responded 2 days ago
Dear Mrs. Lisa C, Thank you for expressing your great satisfaction at the Garza Blanca Preserve Resort & Spa, and for sharing the details of your stay with us. I am happy to read that our team has contributed greatly to making your stay memorable. We are committed to offering outstanding service. I am thankful for your kind words which I will personally share with Adalid from Kid´s Club and the team members you mentioned. Kind Regards, General Management Garza Blanca Preserve Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Susan L wrote a review Apr 12
Calgary, Canada59 contributions45 helpful votes
+1
We’ve had multiple issues at this resort. Sadly, the front desk folks are truly locking in customer relations. Issues with getting the correct room followed immediately by arrival requests that we weren’t even addressed. I had specifically requested a bottle of wine and chocolates for my husband‘s birthday and I was completely willing to purchase those. After some initial consultation through email to five different people and Facebook messenger, all requests were dropped. I’m not sure what happened, but I do have the names of the people who dropped the ball on this one. After getting into the correct room, we then had issues with no turn down service and no housekeeping during the day. Further to this, the bedding was not even clean. The pillow appears to have what is mascara from possibly a previous guest. It truly is disgusting. I should not have to go to the front desk and beg for housekeeping. They actually lied that a manager was coming to check it out for us and he never appeared. This seems to be happening at Garza right now, they just get you off of their back. The front end staff locks complete empathy for all customer concerns, and are incredibly condescending. It’s such a shame to see this resort that was once so particular about their standards deteriorate in this manner. We still have a good chunk of time at this resort and I’m truly hoping things do improve. It’s been so disappointing for a birthday celebration/vacation. All attempts to actually speak to someone with authority have been without success. I have asked numerous times for these issues to be escalated as I believe those and management should know.
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Stephan Coudon, Propietario at Garza Blanca Preserve Resort & Spa
Responded 4 days ago
Dear Mrs. Susan L, I appreciate the time you took to share your experience with us. I am very sorry to learn that your recent visit didn’t go as expected. Your feedback is highly important to us. Rest assured we will take into consideration your comments to improve our service and prevent a recurrence of such an event. We hope you will give us the opportunity to host you again so that we may serve you with the warmth and hospitality for which we are recognized. Kind regards, General Management Garza Blanca Preserve Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lawrence V wrote a review Apr 10
1 contribution
Garza Blanca Resort exceeded my expectations in every way possible. The food was not just good; it was exceptional, with a wide variety that catered to every taste. The staff went above and beyond, making our stay truly memorable with their warmth and attentiveness. The resort's location is simply breathtaking, offering stunning ocean views and easy beach access to the most incredible water right in front of the resort. The resort also had so many amazing activities, my favorite by far was an amazing hike right next to the resort which ended at this amazing waterfall. Overall, I couldn't find a single fault with Garza Blanca—it's a fantastic choice for families looking for a top-notch vacation.
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Date of stay: March 2024
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Location
Cleanliness
Service
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Trip type: Traveled with friends
Room Tip: Wear plenty of sunscreen, you will be having such a great time at this resort that you won’t...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephan Coudon, Propietario at Garza Blanca Preserve Resort & Spa
Responded 1 week ago
Dear Mrs. Lawrence V, On behalf of the management and staff, allow me to thank you for sharing your fabulous comments. We are thrilled that you loved Garza Blanca Preserve Resort & Spa and had such a fantastic experience. We are delighted that you loved it just as much as we did. Thank you once more for writing about your extraordinary experience, and we will be waiting for you to join us soon again and make yourself at home soon. Sincerely, General Management Garza Blanca Preserve Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kyle M wrote a review Apr 9
1 contribution
+1
The service was top notch the best all inclusive resort that i have been to.The food was great our room refrigerator was stocked daily with beers soda & waters.The whole staff was amazing very friendly. The snorkeling off the resort beach was crystal clear with a lot of marine life. We had a blast hiking and paddling to los arcos i would highly recommend this resort i can’t wait to go back to this resort paradise and try the other Garza Blanca resort’s.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephan Coudon, Propietario at Garza Blanca Preserve Resort & Spa
Responded 1 week ago
Dear Mrs, Kyle M, On behalf of the management and staff, allow me to thank you for sharing your fabulous comments. We are thrilled that you loved Garza Blanca Preserve Resort & Spa and had such a fantastic experience. We are delighted that you loved it just as much as we did. Thank you once more for writing about your extraordinary experience, and we will be waiting for you to join us soon again and make yourself at home soon. Sincerely, General Management Garza Blanca Preserve Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kristen K wrote a review Apr 8
1 contribution
Amazing resort with beautiful rooms, pools, beaches, and Terra Luna is magical. Our entire family enjoyed all the resort had to offer, but especially delighted in just relaxing. The service was 5 star, but not over the top. Very comfortable. Their team obviously takes great pride in working at the hotel. Highly recommend this resort!
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephan Coudon, Propietario at Garza Blanca Preserve Resort & Spa
Responded 1 week ago
Dear Kristen K, On behalf of the management and staff, allow me to thank you for sharing your fabulous comments. We are thrilled that you loved Garza Blanca Preserve Resort & Spa and had such a fantastic experience. We are delighted that you loved it just as much as we did. Thank you once more for writing about your extraordinary experience, and we will be waiting for you to join us soon again and make yourself at home soon. Sincerely, General Management Garza Blanca Preserve Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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bigearslargeyes wrote a review Apr 8
New York City, New York146 contributions158 helpful votes
On balance I would give it a miss. The resort is crowded, not clean, and the food is very mediocre. The beach is a sliver of rocks between the hotel and the main road that is typical of PV. Elite members and time share families get priority seating at the pool and on the beach which makes getting a water front seat difficult. Oddly there is no bar where you can sit outside and admire the gorgeous view. Sure you can get drinks delivered to your lounge chair and that’s quite nice but you can’t hang and watch the waves at sunset. The lobby has no gathering place. The vibe overall is off. The continually upselling is annoying. Don’t call my room each day to ask if I want spa services! And the rooms weren’t cleaned fully. They kept taking the bathrobes and only replacing with one. Even when we asked them to return two. Water glasses weren’t kept clean. Our next door neighbors kept putting their room service dirty plates outside our room in the hall and those weren’t cleaned either. The plus side: staff is delightful at the front desk and around the pool. The honeymoon suite was fabulous with great views, private hot tub and a hammock. Unlike places like the Hyatt, the security wasn’t oppressive.
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephan Coudon, Propietario at Garza Blanca Preserve Resort & Spa
Responded 1 week ago
Dear Bigearslargeyes, I appreciate the time you took to share your experience with us. I am very sorry to learn that your recent visit didn’t go as expected. Your feedback is highly important to us. Rest assured we will take into consideration your comments to improve our service and prevent a recurrence of such an event. We hope you will give us the opportunity to host you again so that we may serve you with the warmth and hospitality for which we are recognized. Kind regards, General Management Garza Blanca Preserve Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$352 - $773 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
garza blanca preserve hotel puerto vallarta, garza blanca preserve, resort and spa
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
165
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GARZA BLANCA PRESERVE RESORT & SPA - Updated 2024 Prices & Hotel Reviews (Puerto Vallarta, Mexico)

Frequently Asked Questions about Garza Blanca Preserve Resort & Spa
Which popular attractions are close to Garza Blanca Preserve Resort & Spa?
Nearby attractions include Malecón Boardwalk (0.3 miles), Parroquia Nuestra Señora del Refugio (0.2 miles), and Teatro Vallarta (0.06 miles).
What are some of the property amenities at Garza Blanca Preserve Resort & Spa?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at Garza Blanca Preserve Resort & Spa?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Garza Blanca Preserve Resort & Spa?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Garza Blanca Preserve Resort & Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Garza Blanca Preserve Resort & Spa?
Conveniently located restaurants include El Andariego Restaurante Bar, Meño's Place, and Layla's Restaurant.
Are there opportunities to exercise at Garza Blanca Preserve Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Garza Blanca Preserve Resort & Spa have airport transportation?
Yes, Garza Blanca Preserve Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Garza Blanca Preserve Resort & Spa located near the city center?
Yes, it is 0.2 miles away from the center of Puerto Vallarta.
Are any cleaning services offered at Garza Blanca Preserve Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Garza Blanca Preserve Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.