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City Express Plus Puerto Vallarta

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Blvd. Francisco Medina Ascencio No. 2860 Zona Hotelera Norte, Puerto Vallarta 48333 Mexico
Lowest prices for your stay
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$61
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Free cancellation until 10/07/22
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$69
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Traveler (42)
Pool & Beach (8)
Dining (5)

About

#53 of 161 hotels in Puerto Vallarta
Location
4.5
Cleanliness
4.4
Service
4.3
Value
4.2
City Express Plus Puerto Vallarta is located in the North Hotel Zone of this paradisiacal Mexican Pacific destination, 3.5 kilometers from the International Airport and the Convention Center. Our privileged location offers you proximity to the industrial zone and the San Maré and Hospital Joya hospitals, renowned medical tourism centers. The hotel is surrounded by services, stores, restaurants, and supermarkets. It is located right in front of the Maritime Terminal, just a few meters away from Galerías Vallarta and La Isla, the largest malls in the city. Other places of interest within 10 minutes from the hotel: the Malecón, Playa los Muertos, the Naval Museum, Sea Safari, and the Marina Vallarta Golf Club, to close a deal in style; if the purpose is to relax, you can visit the Playa Caletas, Yelapa or Las Islas Marietas. After a day of work or fun, relax in our pool with a pool bar and enjoy our room service. Take advantage of our meeting rooms with full audiovisual equipment for client meetings. Unwind in comfortable rooms with bay or mountain views and start your day with a complimentary breakfast. Breakfast Plus Complimentary breakfast from 06:00 to 10:00 hrs. that includes a selection of fruits, a variety of sweet bread, yogurt, cereal, juice, milk, coffee and tea. Hot dishes will have an additional cost, offering a wide variety of omelettes, eggs cooked to order, chilaquiles with chicken and healthy dishes. Stay at City Express Plus Puerto Vallarta and enjoy this attractive beach destination from one of the best areas of the city for the best business and leisure travel experience. Breakfast Plus •Complimentary Continental breakfast served everyday from 06:00 to 10:00 hrs. Includes a selection of fruits, a variety of bread, yogurt, cereal, assortment of cold cuts, cheese, toppings, juice, milk, coffee and tea. •Hot dishes are served à la carte from 06:00 to 12:00 hrs. (at an additional cost), offering a wide variety of omelettes, fried or scrambled eggs, chilaquiles with chicken and healthy dishes.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Casino and Gambling
Water sport equipment rentals
Kids stay free
Parking
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Heated pool
Private pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Tennis court offsite
Children's television networks
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Chapel / shrine
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Telephone
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
City View
Languages Spoken
Spanish

Location

Full view
83Good for walkers
Grade: 83 out of 100
25Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
246Reviews4Q+A4Room tips
Traveler rating
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  • 24
  • 9
  • 10
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Most Recent
Lee S wrote a review Mar 2022
Calgary, Canada50 contributions28 helpful votes
We needed a place to stay for one night while we had a family member in the nearby Joya Hospital. The rooms were clean and spacious, the staff was friendly and helpful. The pool is small and shaded later in the day - but you have to check out the hanging lounge chairs. Close to everything, easy to access.
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Date of stay: March 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from CE Plus Puerto Vallarta Gerencia, Director General at City Express Plus Puerto Vallarta
Responded May 23, 2022
Dear Lee, Thank you for taking the valuable time to write your review. Feedback is important to us. We appreciate your opinion, as it provides necessary comments to reevaluate the needs of our guests. We hope to have the opportunity to welcome you back for a different experience. Sincerely Alicia Silva General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Littlechilds wrote a review Mar 2022
Calgary, Canada6070 contributions126 helpful votes
Pros- 8th floor views are good, and we appreciated the included cont breakfast. Coffee was not as bad as others have said. Wifi good in main lobby. Cons - the breakfast was extremely limited with sugary options (more fruit please!), lots of single used plastics here, use silverware, there seems to be lots of staff standing around. Thin walls, we heard all our neighbours, plus the hotel has a dorm feel to it. We also had a dirty towel on check in. Wifi kept dropping out in room.
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Date of stay: March 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CE Plus Puerto Vallarta Gerencia, Director General at City Express Plus Puerto Vallarta
Responded Mar 15, 2022
Dear Ben,thank you for your comment, your feedback is very valuable for us, and we will take a closer look at it. Best Regards, Alicia Silva General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David C wrote a review Apr 2021
Raleigh, North Carolina15 contributions1 helpful vote
Great location. Close to airport and Marina. Clean and comfortable room. Excellent staff. Javier at the front desk was very professional and helpful. He made several suggestions on places to eat and set up the shuttle for us to several different places. Im sorry I'm not good with names but they are a great staff. Very friendly and helpful. I look forward to returning to PV and will definitely stay at City Express Plus in the future.
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Date of stay: April 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CE Plus Puerto Vallarta Gerencia, Director General at City Express Plus Puerto Vallarta
Responded Sep 15, 2021
Than you for your comments. We hope see you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ana Isabel H. wrote a review Nov 2020
Playa del Carmen, Mexico17 contributions
I loved my room and the view! I loved the furniture as well, gave me some ideas for my small apartment. The location is good, you are near big supermarkets, malls, restaurants, public transportation, beach. Very good price for all the package together!
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Date of stay: November 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CE Plus Puerto Vallarta Gerencia, Director General at City Express Plus Puerto Vallarta
Responded Sep 15, 2021
Thank you for your evaluation a comments, we hope see you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Trek540609 wrote a review Mar 2020
1 contribution2 helpful votes
Awful customer service after staying at Vidanta resorts 4 nights(excellent service). We booked this hotel because it was closer to the airport and will be leaving early the next day. Also it was in the center of the city. Initial check in was at 3 o’clock but we were not allowed in our room until four because they had not finished cleaning the rooms. The guy behind the counter was so rude and offered no assistance he said we just had to wait until they were finished. After he raised his voice to us and said we could now go into our room at 4:15 he ran my card and it was not recognized through their bank instead of stating that he got really rude and saying he could not take my payment and this was Mexico and we had to go by the rules. I then put the room on my American Express, and told him I would be speaking with his manager and he said go ahead this is Mexico customers do not come first here we do. We then proceed to our room because again we had to stay here it was our last night before our flight left no remote control had to call downstairs they can come and install a box of the remote control would work. Their ad offered free shuttle to the airport which also did not turn out to be true our flight left at 6:50 and we wanted to leave at four which is the same guy informed me there shuttles did not start running until five. If you were in Puerto Vallarta never stay at this hotel they do not believe in customer service or the customers rights. Save yourself the hassle and go with a hotel chain you recognize next time it’s Marriott or Sheraton or somewhere that we always do our business with.
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Date of stay: March 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from GERENTEG9, Manager at City Express Plus Puerto Vallarta
Responded Mar 17, 2020
I am very sorry for what happened and I apologize for the situations that occurred, I hope you will once again give us the opportunity to serve you, as it is not a service that we are used to offering. We immediately take action on your comments.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jzytravler wrote a review Feb 2020
Tacoma, Washington18 contributions4 helpful votes
Really enjoyed my stay there. Staff is professional, friendly, and helpful. Buffet breakfast has hot/cold food options. Convenient location to cruise ship terminal. Had a great view from my room on the 8th floor.
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Review collected in partnership with this hotel
Date of stay: January 2020
Room Tip: Suggest you request room with water view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GERENTEG9, Manager at City Express Plus Puerto Vallarta
Responded Feb 11, 2020
Thank you for your comments and for your trust, we are waiting for you again with us
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wally W wrote a review Feb 2020
Portland, Oregon500 contributions109 helpful votes
+1
Here's what's to like about City Express: 1. Room was comfortable, quiet, clean and had a great view of the harbor (ask for a room as high up as possible). 2. I found the desk clerks really helpful and friendly. 3. Great filling and complete breakfast. The papaya was nice and ripe and the eggs, beans and potatoes were perfect. 4. I like Starbucks and there's one on the other side of the main drag about a 15 minute walk south toward town. 5. Free shuttle to the airport worked perfectly. While I wouldn't stay here for an extended visit, it was very nice for 1 night!
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Date of stay: February 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from GERENTEG9, Manager at City Express Plus Puerto Vallarta
Responded Feb 11, 2020
Thank you for your comments and for your trust, we are waiting for you again with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cynthia V wrote a review Dec 2019
Puerto Rico7 contributions
I really liked the hotel. It was very clean and modern..the rooms a little small...no closet. The breakfast very good and great location. The marina is walking distance for all of the water excursions. Also, the Cerveceria Chapultepec, which has everything on the menu for $1 including alcoholic drinks, is very close. I wish the rooms had a mini fridge. The only complaint I have is with the ladies that greet you when you arrive to sell you vacation trips. Make sure you ask for every detail and are aware of what you are paying for. We wanted to swim with the dolphins and we were given one price. When we arrived to the location we were told that we only paid for the dolphin interaction. If we wanted to swim with the dolphins we had to pay extra. I tried to call Thania, the lady that made the reservation, but her phone was conveniently disconnected. This made me very upset because we were very specific with her and asked several ocassions that we wanted the swim experience.
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GERENTEG9, Manager at City Express Plus Puerto Vallarta
Responded Jan 7, 2020
Thank you for your trust and your comments, we will pass the comments to the agency managers. Best Regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Flores wrote a review Aug 2019
1 contribution
We are on a family trip 5 rooms 2 cars, they wanted us to park behind some other cars and be "on call" shall the cars or cars we were blocking wanted to leave say at 3 a.m. so we can wake up and move our car, of course after complaining at the front desk the lady didn't even look into my eyes and called the parking lot attendant to tell us to park on the sidewalk they response "this is what we have wheater you like it or not" of course the restaurant on the front and their valet parking had premium spots and preference over the guests. Poorly managed hotel, not felt welcomed or cared for, angry and frustrated.
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Date of stay: August 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GERENTEG9, Gerente at City Express Plus Puerto Vallarta
Responded Aug 18, 2019
Thank you for your stay and your comments We are very sorry for the unconvenience and we´re going to improve those details
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shelia C wrote a review Jul 2019
Abilene, Texas18 contributions7 helpful votes
This tour takes you all over the old town, the boardwalk, the market, los arcos, tequila distillery. Was a very fun day. WARNING if your at the iberostar it takes 3 hours on the front and back end of the trip. Had I known this may not have gone. But glad we did. Our only opportunity to do shopping and see the sites of Puerto Vallarta. Was a good but very long day!
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Date of stay: July 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GERENTEG9, Gerente at City Express Plus Puerto Vallarta
Responded Jul 22, 2019
Thank you for staying with us, we hope tu see you again
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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12
PRICE RANGE
$65 - $100 (Based on Average Rates for a Standard Room)
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
126
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Frequently Asked Questions about City Express Plus Puerto Vallarta
Which popular attractions are close to City Express Plus Puerto Vallarta?
Nearby attractions include Vallarta Casino (0.05 miles), Puerto Mágico (0.1 miles), and Emotions Casino (0.3 miles).
What are some of the property amenities at City Express Plus Puerto Vallarta?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at City Express Plus Puerto Vallarta?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at City Express Plus Puerto Vallarta?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at City Express Plus Puerto Vallarta?
Yes, free parking is available to guests.
What are some restaurants close to City Express Plus Puerto Vallarta?
Conveniently located restaurants include Abbraccio Cucina Italiana, Outback Steakhouse, and Zeferinos Pizza.
Are there opportunities to exercise at City Express Plus Puerto Vallarta?
Yes, guests have access to a pool and a fitness center during their stay.
Does City Express Plus Puerto Vallarta have an airport shuttle?
Yes, City Express Plus Puerto Vallarta offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does City Express Plus Puerto Vallarta have airport transportation?
Yes, City Express Plus Puerto Vallarta offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at City Express Plus Puerto Vallarta?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at City Express Plus Puerto Vallarta?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.