We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! You come to us for reviews — now you can book your hotel right here on TripAdvisor.

The Inn at Mazatlan

Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Inn at Mazatlan
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"moduleList":["handlers","shims"]},"containerClass":null}
Add Photo Write a Review

566 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for The Inn at Mazatlan
See the most recent reviews
Showing 396: English reviews
Richland, Washington
1 review
5 of 5 stars Reviewed May 22, 2016

I have been vacationing at the Inn at Mazatlán for approximately 26 years. I continue to choose to stay at the In at Mazatlán because the staff is incredibly kind, fun, accommodating, professional and beyond reproach. The ocean front property is immaculate....each time I visit additional upgrades have been added. The restaurant, El Papago, is well deserving of its many... More 

Helpful?
Thank nrgh512
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear nrgh512 Thank you for your kind words about your stay with us. We are so happy to hear that you found our rooms, restaurant and service to be delightful. We are pleased to know that you are loyal to our hotel for so many years. We truly appreciate your kind words about our staff, no doubt they make our... More 

Level Contributor
7 reviews
5 of 5 stars Reviewed May 18, 2016

We've been coming to the Inn at Mazatlan for over 15 years. We are never disappointed by the staff and facilities and this visit was no exception. As usual from the moment we were greeted at the door, until the time we left, the accommodations and service was excellent.

Helpful?
Thank Ray H
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Ray H Thank you for taking the time to share your review from your recent stay at The Inn At Mazatlán. I appreciate your comments and am delighted to hear that you enjoyed the hotel and our team's warm service immensely. As you mentioned, from the moment of arrival to the departure day our team works to serve you... More 

San Diego, California
Level Contributor
3 reviews
5 of 5 stars Reviewed May 17, 2016

We love the Inca building and listening to the waves crashing the shore. We stayed in a spacious 1-bedroom suite. Kitchen had everything we could have needed too, but with the delicious food at the restaurant on the property who would want to cook?!

Helpful?
Thank WGrubbs
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear WGrubbs Thank you for choosing our hotel, and for taking the time to write us such an amazing review. We were glad to read this amazing comment about about our rooms and staff, we have the privilege of being located in one of the areas with the best beach, close to shops and clubs. Our restaurant Papagayo will take... More 

Seattle, Washington
Level Contributor
4 reviews
5 of 5 stars Reviewed May 13, 2016

The people were super friendly!! The place was clean and well maintained. The food was good and I will definitely be returning. Adrian was very helpful booking tours and the wait staff were awesome and always there ready to bring you another margarita. The pool area is beautiful. Can't say enough about this place. Awesome

Helpful?
Thank nwall0112
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear nwall0112 Thank you for taking the time to post your recent vacation experiences here at The Inn At Mazatlan. We are delighted to read that your experiences was made pleasant by the service provided all the friendly people working in our hotel. Our staff is a hard working group that strive for excellence in what they do. Your continued... More 

Seattle, Washington
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 30, 2016

We transferred to this hotel from El Cid Castilla and the difference was astonishing. Inn at Mazatlan had better rooms, nicer staff, better views, you name it it was better. We really enjoyed the Junior Suite and everything worked perfectly. I definitely recommend this resort.

Helpful?
1 Thank Jamile M
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Jamile M. Thank you very much to share your comments with us. To read this kind of comments for us is an indescribable feeling because that's the way we can see that we are doing an excellent job and passionate work every day. I am glad to read your review and hope to see you soon. Until your next... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 26, 2016

Overall we were pleased with our vacation at this resort. We normally stay at larger resorts with multiple pools/restaurants/bars etc, so only having one restaurant and bar took some getting used to; however the staff went above and beyond to ensure we were well taken care of every day. Juan, Luis, Edwin and German are just a few that contributed... More 

Helpful?
1 Thank Jen R
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Jen R. I want to thank you for taking your time to write this review about your stay with us. You can be sure I will share your comment with Juan, Luis, Edwin and German. Team members are the ones who make every day an special day for everyone and they deserve a great thanks and recognition about their... More 

Hopedale, MA
Level Contributor
53 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 15, 2016 via mobile

Our experience was excellent. Twelve floor views are amazing - It is a perfect location. I must comment on my observations of the staff. I was an early riser in our group and would sit on the deck and watch the staff start early to clean, scrub, sweep, water, prune and prepare for the day ahead. They all work so... More 

Helpful?
Thank Diana R
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Diana R Thank you very much for taking the time to share your experience at Hotel The Inn At Mazatlan. Your comments are very important and it is our mission to exceed our customers’ expectations. We work hard to take care of every detail and give our visitors a real home away from home. Our hotel has many positive... More 

Snohomish, Washington, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 31, 2016

As always, the staff were exceptional. We have visited enough times that we think of many of them as friends and family. We appreciate that most have been there for many years. This speaks volumes about the Inn. Thank you, Luis, German, Elias, Rafael, Manuel, Antonio, Omar, Juanita... you make our visit special every time!

Helpful?
Thank Kevin G
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Kevin G. Thank you for taking the time to share your comments concerning your stay at the The Inn At Mazatlán. We definitely love it when guests enjoy their stay as much as you did. We have shared your comments with our staff, they are very happy to know that their work is recognized. The most important thing for... More 

Minneapolis
Level Contributor
54 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed March 23, 2016

We spent 10 days at the Inn at Mazatlan (March 8-18). The weather was good except we thought it cooled down at night, which brings us to the hot tubs. The hot tubs were not warm enough to use in the evening when we would have liked to use them. We did use them a couple times during the day... More 

Helpful?
1 Thank BAFeller
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear BAFeller First of all thank you very much for your detailed feedback, I'm sure the Trip advisor community will find your comments and experiences very useful. Your comments are very important to us because give us the opportunity to know better about the aspects we need to work on in order to provide the best vacation experience and the... More 

Calgary, Canada
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 16, 2016

My dad and I were invited to stay with friends in a 2 bedroom on the 14 floor. Very spacious with a great view. Two pools in the complex.Often difficult to get a lounge chair in the shade Restaurant in the middle of the pool area was under construction so that was not too pleasant. Staff friendly and helpful, We... More 

Helpful?
1 Thank CharissaDawn
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear CharissaDawn What a pleasure to read your review and great commens about your stay at The Inn At Mazatlán. It is really pleasant to see you could appreciate the spacious room, beautiful view and our hospitality. It is true, the spontaneous kindness of all our team members makes us different. Apology for the inconvenience caused by the remodeling of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

410 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (357)
Viewed
Room/Suite (40)
Viewed
View from Room (65)
Viewed
Pool/Beach Area (47)
Viewed
Hotel & Grounds (85)
Viewed
Dining (18)
Viewed
Bathroom (3)
Viewed
Other (99)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (53)
Viewed
Hotel & Grounds (6)
Viewed
Pool/Beach Area (3)
Viewed
Dining (8)
Viewed
View from Room (7)
Viewed
Room/Suite (11)
Viewed
Family/Play Areas (6)
Viewed
Business Center/Function Rooms (3)
Viewed
Bathroom (1)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Mazatlan hotels
4.3 mi away
Pueblo Bonito Emerald Bay
0.9 mi away
Oceano Palace
Oceano Palace
#63 of 80 in Mazatlan
4.0 of 5 stars 818 reviews
0.7 mi away
Hotel Playa Mazatlan
Hotel Playa Mazatlan
#3 of 80 in Mazatlan
4.5 of 5 stars 1,495 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Quality Inn Mazatlan
Quality Inn Mazatlan
#33 of 80 in Mazatlan
3.5 of 5 stars 42 reviews
2.0 mi away
Park Royal Mazatlan
Park Royal Mazatlan
#38 of 80 in Mazatlan
3.5 of 5 stars 304 reviews
1.1 mi away
Pueblo Bonito Mazatlan
Pueblo Bonito Mazatlan
#9 of 80 in Mazatlan
4.5 of 5 stars 1,331 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Located on a beautiful beach of the Mexican Rivera, overlooking the Sea of Cortez, The Inn at Mazatlan offers a relaxed and elegant atmosphere. Whether you are here on vacation, a romantic honeymoon, or attending a convention, take advantage of the tranquility, wonderful dining, exciting beach and ocean adventures. Just relax and enjoy warm golden sunsets and miles of pristine beach. ... more   less 

Additional Information about The Inn at Mazatlan

Address: 6291 Avenida Camaron Sabalo | Zona Dorada, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $84 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Inn at Mazatlan 3.5*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, Hotwire, Orbitz, Hotels.com, Priceline, Travelocity, Odigeo and Jetsetter so you can book your The Inn at Mazatlan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Inn At Mazatlan Hotel Mazatlan
Hotel Style:
#5 Romantic Hotel in Mazatlan
#6 On the Beach Hotel in Mazatlan
#6 Spa Hotel in Mazatlan
#9 Family Hotel in Mazatlan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay