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The Inn at Mazatlan Resort & Spa

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Avenida Camarón Sábalo No. 6291 Zona Dorada, Mazatlan 82110 Mexico
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Free cancellation until 12/13/22
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Traveler (620)
360
Panoramas (69)
Room & Suite (381)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#18 of 118 hotels in Mazatlan
Location
4.7
Cleanliness
4.4
Service
4.4
Value
4.2
Travelers' Choice
Located on a beautiful beach of the Mexican Rivera, overlooking the Sea of Cortez, The Inn at Mazatlan offers a relaxed and elegant atmosphere. Whether you are here on vacation, a romantic honeymoon, or attending a convention, take advantage of the tranquility, wonderful dining, exciting beach and ocean adventures. Just relax and enjoy warm golden sunsets and miles of pristine beach.
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Property amenities
Free public parking nearby
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Car hire
Business Center with Internet Access
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
Iron
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mid-range
Languages Spoken
English, Spanish
1070Reviews67Q+A100Room tips
Traveler rating
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John D wrote a review Nov 2022
2 contributions2 helpful votes
It’s after 12:00 AM and (according to front desk) they have an ‘event’ where the music is so loud that you can hear every word of the songs through the walls. Apparently they do not about their guests, as I complained over an hour ago and nothing has changed. Very disappointed at whomever is running this resort, as I’ve been a member for over 20 years here. They said they would close the windows and turn the music down… Never happened. It’s now 12:20 AM and I am not a happy customer.
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Date of stay: December 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Julie J wrote a review Oct 2022
Gilbert, Arizona7 contributions
The location and beaches are nice! I did not like they charged me an extra $200 for taxes and fees. The employees are very nice! The food is really good but the drinks have no alcohol in them. The new tower rooms are so much better, the old tower rooms need to be updated.
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Review collected in partnership with RCI
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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harry s wrote a review Oct 2022
Escondido, California6 contributions4 helpful votes
This is a nice hotel and have stayed here multiple times. I reserved my room thru Armed Forces Vacation Club- a benefit for serving my country 25 years. The last time we stay we were put in the new tower and it was very nice. The older tower is dated but still very spacious and comfortable with a wonderful view of the beach. On the fourth day of our 7 day visit there was ongoing banging, cutting and grinding of tool. Speaking to the manager on duty, I explained the situation and he kindly offered to move us. I simply stated why would you put a guest in a room if this work was going to be ongoing. Lack of foresight ,and critical thinking and in my opinion they don’t want the opportunity to make money vs. caring for the customer. What a disappointment !!!
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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iselavazquez74 wrote a review Aug 2022
Minneapolis, Minnesota3 contributions4 helpful votes
This is the worst hotel we have stayed, the room smelled bad, air conditioning made a lot of noise and didn't cool, curtains and lamps with mojo, pillows with the smell of sweat and towels too old. when we reported this issue, they didn't do anything, they just told us they didn't have a good administration.
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Review collected in partnership with RCI
Date of stay: August 2022
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Susana G wrote a review Jul 2022
1 contribution6 helpful votes
I am very disappointed with the cleanliness of the hotel! The main reason I picked this hotel was because of the ratings on the cleanliness. We rented two rooms and both rooms were disgusting! Our bathroom toilet had pubic hair and the toilet paper was on the floor wet. There was hair all over the shower floor and water everywhere! Toothpaste on the wall! You can tell the kitchen was not cleaned either there was fingerprints all over the microwave and the stove was so dirty. The shower also leaks real bad. That was room 34 as of room 31 where my parents stayed the shower over flowed and all kinds of disgusting slimy gunk came up along with hair and god knows what else. There was also dried boogers stuck on the wall. You can tell that the rooms are not being cleaned nor maintained well. If you are coming to Mazatlan don’t be fooled by the reviews you see it is not worth the money please find another place to stay and save yourself the hassle.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
6 Helpful votes
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bulldoug85745 wrote a review May 2022
Tucson, Arizona400 contributions34 helpful votes
This remains one of my favorite places to stay in Mazatlan. Right on the beach, comfortable rooms, clean, friendly and helpful staff. My only suggestion for improvement is to increase the temperature in the jacuzzi's. Something new is the Happy Hour to the left of the lobby as you enter from the street. 5-8. Hardly anyone goes there, but it was the best margarita I had in Mazatlan and it was 2:1. Also the food cooked and served outside the Rio bar on the street side of the property is really good. They closed at 7:30pm and are only open in the evenings, so get there in time.
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Review collected in partnership with Armed Forces Vacation Club
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Clevlander wrote a review Mar 2022
Springfield, Illinois4744 contributions727 helpful votes
We had a good experience at this hotel. We had a nice one bedroom suite overlooking the beach. The rooms were very spacious and nice with a small kitchen. The staff was very friendly and the breakfast during weekdays was average but on Sundays they really roll out the red carpet and provide it with a very plentiful and diverse branch worth going for. Most of the areas of the hotel appear to be relatively New and it’s located in one of the busiest areas of Zona Dorada. So this is a double edge sword since you will hear very loud and busy music early in the morning that will wake you up since this is the busiest beach in the area. So if you’re looking for a quiet night this may not be the best area to be at.
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Date of stay: March 2022Trip type: Traveled as a couple
Room Tip: Be prepared to wake up early in the mornings with loud music on the beach therefore try to stay...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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kcirbodmot wrote a review Mar 2022
Chandler, Arizona186 contributions34 helpful votes
Compared to previous stays (usually at Pueblo Bonito or Luna Palace), this location offered some real positive differences as far as walking distance to various Golden Zone spots. The staff was uniformly welcoming and friendly, and the quality of food and drinks available was very good. Our room, unfortunately, was in the main building (Azteca Tower). I suspect that owners are usually placed in the Inca Tower, where the units are shielded from street noise by the building being set back off the street (on the beach) and the units' entries being accessed off an indoor hallway. The noise from the street, only a few feet off the balcony by the doors to the units in Azteca, was incessantly deafening. Yes, our stay overlapped the beginning of Carnaval, but in 4 or 5 previous stays during Carnaval - at other locations - we formed the impression that there was virtually no recognition of Carnaval in the Golden Zone. Certainly no nighttime noise issues, even when we stayed at Balboa Towers (now known as Ocean View), which is almost a neighboring property. The unit itself was spacious and clean, and everything worked as it should. If not for the street noise, we definitely would stay here again.
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Review collected in partnership with Armed Forces Vacation Club
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Linda U wrote a review Feb 2022
1 contribution4 helpful votes
The entrance and the grounds of The Inn were great with the exception of the new curved lounge chairs. Inside RCI rooms were old, dated and dirty. Patio windows dirty, chairs and sofa fabric old and stained, rusty old microwave, old groaning refrigerator, tattered rusty lamps. Great beds and linens. Inoperable elevators, people stuck between floors from time to time. Staff are excellent. Upgrades required inside units.
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Review collected in partnership with RCI
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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bulldoug85745 wrote a review Jan 2022
Tucson, Arizona400 contributions34 helpful votes
Stayed Jan 10-17, 2012. Not very busy probably due to travel concerns during Covid. Have stayed here several times in the past. Things have scaled down quite a bit, for instance the main bar restaurant facility was not busy, diners were instead encouraged to use the new outdoor dining area adjacent to the big pool and towards the main building. Lots of construction to the north with the huge building being built next to the Posada Freeman. It is being dwarfed by the Inn on one side and the new building on the other. Doesn't seem fair! Also construction across the street. The building across from The Inn and Rico's Coffee Shop is being taken down by hand with a lot of jack hammering going on. We stayed in a 1BR on the 9th floor. View was wonderful looking at the ocean. Our friends had a hotel room to the right of the small pool. It was nice with a huge wall mounted tv, but the room was too small for our tastes. Lots more construction with a new sea wall being built. Very interesting to watch.The staff were very pleasant and we would not hesitate to return. The hotel facilitated Covid testing for 900 pesos with results within 2 hours for airline travelers to meet requirements for their trips home.
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Review collected in partnership with Armed Forces Vacation Club
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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PRICE RANGE
$120 - $203 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the inn at mazatlan hotel mazatlan
FORMERLY KNOWN AS
The Inn at Mazatlan
LOCATION
MexicoPacific CoastSinaloaMazatlan
NUMBER OF ROOMS
169
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THE INN AT MAZATLAN RESORT & SPA $113 ($̶2̶1̶1̶) - Updated 2022 Prices & Hotel Reviews - Mexico

Frequently Asked Questions about The Inn at Mazatlan Resort & Spa
Which popular attractions are close to The Inn at Mazatlan Resort & Spa?
Nearby attractions include Mazagua (0.07 miles), La Pergola - Buffet Dinner Theater (0.2 miles), and Joe´s Jewelry (0.2 miles).
What are some of the property amenities at The Inn at Mazatlan Resort & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Inn at Mazatlan Resort & Spa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Inn at Mazatlan Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at The Inn at Mazatlan Resort & Spa?
Yes, free public parking nearby is available to guests.
What are some restaurants close to The Inn at Mazatlan Resort & Spa?
Conveniently located restaurants include Restaurante Condimento, F.I.S.H, and Mary's.
Are there opportunities to exercise at The Inn at Mazatlan Resort & Spa?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at The Inn at Mazatlan Resort & Spa?
Yes, laundry service and self serve laundry are offered to guests.
Does The Inn at Mazatlan Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Inn at Mazatlan Resort & Spa?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Inn at Mazatlan Resort & Spa?
Many travelers enjoy visiting Angela Peralta Theater (Teatro Angela Peralta) (4.2 miles).