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The Inn at Mazatlan

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The Inn at Mazatlan
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576 Reviews from our TripAdvisor Community

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Showing 400: English reviews
Fort Worth, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I visit Mazatlan very year and stay at the INN. The Personnel at the Inn is very friendly. They are like family. They know you by name. Everyone is very personable. The room was very clean and comfortable. I had issues with the A/C and it was fixed within the same hour that I reported it. I was very pleased... More 

Helpful?
1 Thank victoria584
Mexico City, Mexico
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was my first time at Maztlan, the Inn at Mazatlan is a clean and cossy place, my room was a ocean view, very nice with a very good air conditioning system. I traveled the first week of september and the temperature has so hot, days and nights so air conditiotioned was a must. Pool is good but not great,... More 

Helpful?
1 Thank lkingd
Managua, Nicaragua
1 review
1 of 5 stars Reviewed 3 weeks ago

This hotel is bad personal does not care how rooms are call for maintenance not knowledgeable of repairs if u ask for another room they tell u they r full unless u get hotel threw them they done care also its hard to get a room throw trip advisor because they don't have a operator to talk to u to... More 

Helpful?
Thank Julio B
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Julio B. First of all, thank you very much for taking the time to evaluate your experience at Hotel The Inn At Mazatlán. We really sorry that the hotel did not match your expectations, for that let us sincerely present our apologies. The maintenance department, our operators and all our staff strive daily to ensure that our guests receive... More 

Woodland, CA
Level Contributor
136 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have friends who own a timeshare at The Inn and we occasionally join them. The beach side restaurant is a hit, and there are several other eating venues within a short walking distance on the beach. Possibly the funnest part of visiting Mazatlan is riding in the "Pulmonias" which are open style taxi cabs. They usually come with flashing... More 

Helpful?
Thank Bill F
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Bill F. Thank you very much for visiting us, we are indeed glad that you enjoyed your visit to our beautiful hotel. I would like to take this opportunity to thank you for taking the time to share your positive experience during your stay with us. Mazatlan certainly has many things for fun, we are very happy to learn... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Our family (age 9 to 72) love this resort. It's hard to beat the location, right at the beach where you get quiet and privacy of you stay on the property, and shopping for jewelry or food from locals if you step foot on the beach. We are treated like family when we arrive and the food at the resort... More 

Helpful?
Thank Henngfc
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Henngfc Thank you for the outstanding review! We couldn't be happier to hear you had such a great experience staying with us at The Inn At Mazatlàn. We are proud to know that our hotel is like your second home. Our comfortable rooms, pool áreas, restaurant and and our wonderful service will continue creating beautiful memories for you and... More 

El Centro, California
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My room was on the third floor yet I still got a beautiful view of the ocean. It's very convenient to be near the sea just in case you're maybe tired of the salty water getting in your eyes in the ocean and simply want to enjoy the pools the hotel has to offer. Security is top notch as every... More 

Helpful?
Thank Elizabeth F
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Elizabeth F. Thank you for reviewing your recent stay at Hotel The Inn At Mazatlán. It's wonderful to know that you enjoyed every aspect of your stay, from the hotel's setting and location, to the pool, the beautiful sea view and our comfortable rooms. Your opinion is very important, that encourages us to continue providing excellent service to our... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 9, 2016

My family and I didn’t have any lavish expectations, we just wanted a clean and comfortable place to stay. The Inn met our needs. The staff is the best part of the stay, they make you feel welcome and they truly go out of their way to ensure you have a memorable stay. However, if you’re not in the market... More 

Helpful?
Thank rs8799
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Guest. Thank you for taking the time to share your comments. We are glad to hear that you found everything great and we were able to exceed your expectations. Thank you so much for mentioning the hard work of the employees; every day they deliver an outstanding performance, gladly we will congratulate them on your behalf. We know how... More 

Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed July 25, 2016 via mobile

Nice place being well connected Good food thought not much of English speaking but go out of the way to help. Staff courteous. Cabs and services well available Internet is free Lil dangerous going out alone at night but ok The inn provides all the guidance one needs

Helpful?
Thank Sidaarth G
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Sidaarth G Thank you for your recent visit and for taking the time to share your comments about your stay at Hotel The Inn At Mazatlán, we appreciate your good comments about our service, and the good food at our restaurant. We offer the best service for you to have a great vacation. e are located in a very... More 

San Diego, CA
Level Contributor
186 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed July 8, 2016 via mobile

We stayed one night only, mid week, and found the hotel very comfortable. We had a junior suite, which included 3 double beds (not Queen) and one of those beds was a pull-out type in the living room/kitchenette area. There were two bathrooms and a balcony with a marvelous view. The kitchenette was tiny bit full appointed. There was a... More 

Helpful?
Thank Lakeside31
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear guest. Thank you for taking your time to review our hotel The Inn At Mazatlan. We are glad that you had a pleasant time while staying with us. All of us will always put our guest satisfaction first and do the best to keep up with our good standards and service. Hope to welcome you again whenever your travel... More 

Phoenix, Arizona
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 30, 2016

The hotel is in a great location close to many different restaurants and other hotels. From here, there is easy access to Old Mazatlán-- an 80 peso ($5), 15 minute pulmonia ride along the beachfront (malecon). The hotel rooms, we had a junior suite, are spacious and comfortably furnished. The Kitchen is well supplied if you choose to cook any... More 

Helpful?
Thank faldago
THEINNATMAZATLAN, Concierge. at The Inn at Mazatlan, responded to this review

Dear Faldago Thank you for taking the time to post your review through this forum. We appreciate the feedback on your experience here at Hotel The Inn at Mazatlán. We hope that you enjoyed your experience and that our staff was accommodating with all your needs and requests. Our goal is to pamper all our guests while they enjoy the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Located on a beautiful beach of the Mexican Rivera, overlooking the Sea of Cortez, The Inn at Mazatlan offers a relaxed and elegant atmosphere. Whether you are here on vacation, a romantic honeymoon, or attending a convention, take advantage of the tranquility, wonderful dining, exciting beach and ocean adventures. Just relax and enjoy warm golden sunsets and miles of pristine beach. ... more   less 

Additional Information about The Inn at Mazatlan

Address: 6291 Avenida Camaron Sabalo | Zona Dorada, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $84 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Inn at Mazatlan 3.5*
Number of rooms: 215
Reservation Options:
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Also Known As:
The Inn At Mazatlan Hotel Mazatlan
Hotel Style:
#5 Romantic Hotel in Mazatlan
#6 On the Beach Hotel in Mazatlan
#6 Spa Hotel in Mazatlan
#9 Family Hotel in Mazatlan
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