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The Inn at Mazatlan

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The Inn at Mazatlan
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634 Reviews from our TripAdvisor Community

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Phoenix, Arizona
Reviewed 2 days ago NEW

The part that I was need to be remodel , wich I been told is going to be pretty soon . The hotel in general is very good , good location an a beautiful beach right there ! Clean and confortable , very nice staff! I will go again !

Review collected in partnership with Armed Forces Vacation Club
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Thank mariavM7892FA
Ringgold, GA
Reviewed 4 days ago NEW

The Inn at Mazatlan was a nice resort right on the beach. Located in a good spot were restaurants and stores were just a short walk away. The staff was friendly and took good care of us. Food at the onsite restaurants was good. The view from our room great!

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Thank jeffpio
Loveland, Colorado
Reviewed 4 days ago NEW

We have been coming here for 30 years. We enjoy the ambiance, the people, the food, and the overall experience. With the promise that the rooms will be redone, the INN will be a very special place to vacation.

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Helpful?
Thank Lindahikes
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Lindahikes. Thank you for this detailed review about our hotel and our services. It makes us happy to know you had a good time and that your overall experience was positive. For us, this is the proof that we did a good job, it seems to us we met your expectations and for us that's a good motivation to...

Mexico City, Mexico
Reviewed 1 week ago

Nice beach hotel, simple and well located. Friendly staff. The junior suite was very large with a nice view over the ocean. The hotel feels a bit oldish, nothing very fancy, a bit 70's in style. The buffet breakfast is ok.

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Helpful?
Thank billetdoux_pp
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear guest. Thank you for sharing your experience at our hotel. We are glad to know you enjoyed the food, our beautiful ocean view and the service from our team. For us it is very important your opinion and satisfaction. We hope to have the opportunity to welcome you again, it would be a great opportunity to offer you a...

Fuquay-Varina, North Carolina
Reviewed 1 week ago

The Inn is located in the Golden Zone with lots of restaurants and shops nearby. The resort is very nice and right on the beach. The staff is friendly and very helpful. Josephine gives a wonderful massage in the resort Spa. Happy hour is twice a day but the drinks do not have much alcohol. The beach is compact and...

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Helpful?
Thank jdcarroll2016
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Guest, Thank you very much for your kind comments, we are pleased to know that your stay in our resort has met all your expectations, we strive every day to offer our guests only the best in every aspect, from facilities, our Paradise Spa and an excellent treatment of our staff. As you mention it we are located in...

Reviewed 2 weeks ago via mobile

We could tell the Inn at Mazatlan use be very pretty back in the day but it is sad site if you end up in the old towers. They do have new ones being built but prepare for pounding during day hours because of the renovations. We came with some friends and they had to be moved twice, 1 foe...

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2Thank Jennifer S
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear guest, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We are truly sorry for the inconveniences presented during your stay, we have made a detailed report of your comments and sent it to the corresponding areas to improve the aspects you mentioned since our main goal is...

Seattle
Reviewed 2 weeks ago

we stay here every time we come to Mazatlán, love this place, our two bedroom was very roomy and a great view, the staff is just wonderful and treat us like Kings and queens. My mother who is in a wheelchair was treated with the most kindness. Shout out to Omar and Manual at the front door, they go above...

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Thank firstimePV
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Guest. Thank you for taking time to post about our resort. We're happy to hear that your time spent with us was a great experience. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Omar and Manuel are very important part of our great team,...

Edmonton, Canada
Reviewed 2 weeks ago

Just finished a 3 week stay at the Inn at Mazatlan. the first suite we were given was very old in a building scheduled for demolition, the management happily changed our room with no issues to a very nice suite. My wife was disappointed that there are no bath tubs as she is a bather. There was construction just below...

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1Thank imrjk
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Guest, Thank you for taking the time to express your opinion on Hothel The Inn at Mazatlán. We appreciate your comments and highlights of the areas where we missed your expectations; your feedback is always well received to improve every day. We are making changes to our facilities to ensure that your vacation is the best for you and...

Portland, Oregon
Reviewed 2 weeks ago

The moment you walk into the lobby of The Inn, you are made to feel like you are "home"! And it is for many folks who return year after year after year. The location is ideal and the historic/downtown area is easy to get to with a short bus/or cab ride. As are more spectacular beaches. It is my favorite...

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Thank yipeio2u
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Guest, Thank you for taking the time to share your experience at The Inn At Mazatlán and for your wonderful comments about our facilities, services and staff. We are so glad to hear you enjoyed your stay and we were able to make of your stay a memorable one. We wait for you here in your second home. Warmest...

Reviewed 4 weeks ago

I was on a family trip - I was in room 207, other family were in 310 and 506. Out of all the rooms mine had the poorest view as it faced the courtyard and all the lights shined in the window. The shower door leaked, so it meant sopping up the water with lots of towels. Our maid was...

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3Thank Theresa B
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Theresa B Thank your for taking the time to write your sincere opinions about your recent stay with us. We dearly appreciate all kind of feedback we receive from our guests since they show us our opportunity areas and give us the chance of keep improving our service, you can be sure that we have shared your comments with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Located on a beautiful beach of the Mexican Rivera, overlooking the Sea of Cortez, The Inn at Mazatlan offers a relaxed and elegant atmosphere. Whether you are here on vacation, a romantic honeymoon, or attending a convention, take advantage of the tranquility, wonderful dining, exciting beach and ocean adventures. Just relax and enjoy warm golden sunsets and miles of pristine beach. ... more   less 

Additional Information about The Inn at Mazatlan

Address: 6291 Avenida Camaron Sabalo | Zona Dorada, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $81 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Inn at Mazatlan 3.5*
Number of rooms: 215
Reservation Options:
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Also Known As:
The Inn At Mazatlan Hotel Mazatlan
Hotel Style:
#5 Romantic Hotel in Mazatlan
#6 On the Beach Hotel in Mazatlan
#6 Spa Hotel in Mazatlan
#9 Family Hotel in Mazatlan
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Questions & Answers

Here's what travelers have asked, with answers from The Inn at Mazatlan staff and other travelers.
41 questions
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Questions? Get answers from The Inn at Mazatlan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The Inca building has the best views of the beach, but also the most beach noise.”
 of 5 bubbles Lindahikes, 4 days ago | Read review
“The Tower has the newest rooms but they get street noise.”
 of 5 bubbles jdcarroll2016, 1 week ago | Read review
“under construction for next 2 to 3 years”
 of 5 bubbles imrjk, 2 weeks ago | Read review
“The new tower is noisier because of street traffic. Older section much more charming!”
 of 5 bubbles yipeio2u, 2 weeks ago | Read review
“Avoid the lower levels if you want a good view, the higher the floor the better.”
 of 5 bubbles theresab730, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question