We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Hacienda Mazatlan

Book on TripAdvisor
in partnership with
Trusted partner. We work with Booking.com to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Hacienda Mazatlan
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

27 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 6: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 20, 2015 via mobile

I'll try to be fear with this review: this is one of the most terrible hotels I may visited in my life. The rooms are old, no towels in the toilette, bugs in your bed, bad service, not wifi working correctly. To sum up, please stay away from this hotel.

Helpful?
Thank Jesus L
Central Mexico and Gulf Coast, Mexico
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed July 25, 2014

First clue: no help with the luggage, although there is no elevator for the first two floors. Bad food, bad service, no towels, noisy, no hot water, dirty room... Forget about Wi-Fi. I tried to talk with the lady at the front desk, but she was overwhelmed with complaints. She did not pick up the phone. When I finally got... More 

Helpful?
Thank Una2020

Travelers are raving about these Mazatlan hotels

Anaheim
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 7, 2014

The location of this hotel is awesome. Wish I say the same for the hotel. I made a 5 night reservation 2+ months in advance online. When I tried checking in, I was informed there was no reservation. When I provided proof of my confirmation printout, I was told they didn't do business with the company and wouldn't be able... More 

Helpful?
1 Thank cheebschubbs
Puerto Vallarta, Mexico
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed April 1, 2012

I made a two-night reservation for this hotel six weeks before arrival, mainly because it was cheap. On check-in, the clerks told me that the rate had gone up -- way up! More than double. Luckily I had my confirmation printout and after much deliberation and apparently a phone call to a manager, the clerks very reluctantly decided to honor... More 

Helpful?
3 Thank VallartaFan649
Mazatlan, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 2, 2010

It is a run down hotel. Also, they try to sell you shares in the hotel for about 20,000 pesos. "To guarantee that you can get a room" The money is also said to be used for maintnence. I truly think the only maintnence taking place are of the owners wallets. The room were run down, I found old chewing... More 

Helpful?
1 Thank RogerGustafsson
Alexandria, Minnesota
Level Contributor
138 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed January 14, 2007

We stayed five nights at Hotel Hacienda, it is a charming hotel but billing practices were problematic for us. At checkin we were first told there were no rooms, then a change and there was one, we asked about a length of stay discount and told there were none available. We talked with three other guests who were given discounts,... More 

Helpful?
2 Thank TravelerMinnesota
Questions? Get answers from hotel staff and past guests. Ask a question

19 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (19)
Viewed
Hotel & Grounds (11)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Mazatlan hotels
0.7 mi away
Olas Altas Inn
Olas Altas Inn
#30 of 80 in Mazatlan
3.5 of 5 stars 76 reviews
1.3 mi away
Hotel Sands Las Arenas
Hotel Sands Las Arenas
#44 of 80 in Mazatlan
3.5 of 5 stars 27 reviews
1.6 mi away
Don Pelayo Pacific Beach Hotel Mazatlan
Show Prices
Show Prices
Show Prices
0.4 mi away
Coral Island Hotel and Spa
Coral Island Hotel and Spa
#34 of 80 in Mazatlan
3.5 of 5 stars 62 reviews
0.6 mi away
Azteca Inn
Azteca Inn
#20 of 80 in Mazatlan
4.0 of 5 stars 132 reviews
1.6 mi away
Aguamarina Hotel
Aguamarina Hotel
#50 of 80 in Mazatlan
3.5 of 5 stars 39 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Concierge

Additional Information about Hotel Hacienda Mazatlan

Address: Av. del Mar y Flamingos, Mazatlan, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $61 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Hacienda Mazatlan 3*
Number of rooms: 95
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Agoda, Hotels.com, Despegar.com, Odigeo and Travelocity so you can book your Hotel Hacienda Mazatlan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay