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Olas Altas Inn Hotel and Spa

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Avenida Del Mar # 719 Zona Costera, Mazatlan 82017 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (86)
360
Panoramas (20)
Room & Suite (75)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 01/19/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 01/19/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 102 hotels in Mazatlan
Location
Cleanliness
Service
Value
Travelers' Choice

Looking for a place to stay in Mazatlan? Then look no further than Olas Altas Inn, a family-friendly hotel that brings the best of Mazatlan to your doorstep.

Free wifi is offered to guests, and rooms at Olas Altas Inn offer air conditioning.

During your stay, take advantage of some of the amenities offered, including room service. Guests of Olas Altas Inn are also welcome to enjoy a pool and a lounge, located on site. For travelers arriving by car, free parking is available.

Close to some of Mazatlan's most popular landmarks, such as Baluarte Bridge (1.8 mi) and Punta de Clavadistas (2.1 mi), Olas Altas Inn is a great destination for tourists.

While in Mazatlan, you may want to check out some of the restaurants that are a short walk away from Olas Altas Inn, including El Sinaloense (0.7 mi), Restaurant el montalayo (0.9 mi), and Barracruda's (0.7 mi).

During your visit, be sure to check out Immaculate Conception Cathedral (0.4 mi), which is a popular attraction within walking distance of the hotel.

We’re sure you’ll enjoy your stay at Olas Altas Inn as you experience everything Mazatlan has to offer.

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Banquet room
Spa
Wifi
Hot tub
Outdoor pool
Sauna
Restaurant
Happy hour
Meeting rooms
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Telephone
Flatscreen TV
Hair dryer
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Spanish
211Reviews5Q+A6Room tips
Traveler rating
  • 120
  • 38
  • 22
  • 15
  • 16
Time of year
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Popular mentions
phone P wrote a review Apr 2021
1 contribution
If you want to have a good vacation PLEASE DON’T STAY IN THIS HOTEL, the staff is not friendly they treat you badly it is not nice! Natalia and Saraí are terrible serving the customer. I visited Mazatlan to relax and have good times but my vacations were a disaster in this hotel, my room was not ready, they gave it to me after 4 pm, they didn’t respect the instructions of how I wanted my room, the reception girls (NATALIA Y SARAÍ) were SO BAD with me... OLAS ALTAS INN IS NOT GOOD ENOUGH
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Date of stay: March 2021Trip type: Traveled with friends
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Response from Ecommerce Olas Alstas Inn, Director General at Olas Altas Inn Hotel and Spa
Responded May 8, 2021
Gracias por tu sincera opinión. Todos tus comentarios son esenciales para mejorar nuestro servicio. Nos aseguraremos de que tus quejas sean transmitidas a todo el equipo y personal involucrado. Le ofrecemos una disculpa por esta mala experiencia, pero esperamos nos de otra oportunidad de atenderle. Por favor, háganos saber si desea tratar el tema personalmente.
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MDZ wrote a review Oct 2020
3 contributions
Had a wonderful time. Perfect location in front of the Malecon. Room 419 was always extremely clean and picked up thanks to Mauri. I would like to emphasize the great difference that Saraí, Zuleidi, Maria, Veronica, Natalia, Jose Luis, Ariel, Rubén, and Pedro made. These people demonstrated an unmatched level of care, dedication, and professional commitment to me! Its unparalleled demonstrations of customer service make Olas Altas Inn the place we want to visit again! Thank you so much for your professionalism!
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Date of stay: October 2020
Value
Location
Service
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Jose M wrote a review Feb 2020
1 contribution
Our stay here was great, right on the beach. We walked right into the malecón and the parade right in front of our hotel. Restaurants, bars and clubs were all with in walking distance. We will definitely come back
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Date of stay: February 2020Trip type: Traveled as a couple
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axels wrote a review Apr 2019
Lillehammer, Norway2070 contributions333 helpful votes
+1
Our 1.stop in Mexico,for 4 nights before going up to the Copper Canyon /valley. This is a nice, clean hotel with a huge swimming pool. There is a restaurant and a terrace on both sides of the pool. Very good dishes, a la carte and lots of beer - it's hot! :) The rooms are ok, with a good A/C. The staff is friendly and helpful. We liked the location very much, going up the street, there are plenty of restaurants, and along the beach there are many huge resorts and beautiful beaches. Going down the street, or by taxi/bus you are coming to the old city center of Mazetlan.
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Date of stay: July 2018
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
1 Helpful vote
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Andrin443 wrote a review Feb 2019
Puerto Vallarta, Mexico2 contributions1 helpful vote
The hotel itself was fine, old but well kept, clean and comfortable. Pool was good. But I need to give 1 star or less because of the entry sign which says “IT IS PROHIBITED TO BRING FOOD OR BEVERAGES INTO THE HOTEL” - and their follow up! I had gone to the local beer store for a 6 pack, which I was carrying in a plastic bag. When I got to the gate, the gate guard pointed at the bag and then the sign and said no, no! I saw other people also turned away - one with a pizza, another with a styrofoam cooler. I have been all over the world, have stayed in many hotels and have never been refused entry with outside food or drink. It’s also interesting that there is a concession located after the sign before entering the lobby - and they have room service. So, if you don’t want to have beer and chips in your room, then the hotel is OK, but if you do like to have a snack and a drink - or a “doggy bag” - in your private room, then stay elsewhere - or use a backpack.
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Date of stay: February 2019
Rooms
Service
Sleep Quality
Trip type: Traveled with family
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PRICE RANGE
$32 - $116 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
olas altas hotel, olas altas mazatlan
LOCATION
MexicoPacific CoastSinaloaMazatlan
NUMBER OF ROOMS
80
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Frequently Asked Questions about Olas Altas Inn Hotel and Spa
Which popular attractions are close to Olas Altas Inn Hotel and Spa?
Nearby attractions include Acuario Mazatlan (0.4 miles), La Gran Plaza (0.6 miles), and Navegante Cervecería (0.2 miles).
What are some of the property amenities at Olas Altas Inn Hotel and Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Olas Altas Inn Hotel and Spa?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Olas Altas Inn Hotel and Spa?
Yes, free parking is available to guests.
What are some restaurants close to Olas Altas Inn Hotel and Spa?
Conveniently located restaurants include El Bigotes Carnitas El Camino, El Sinaloense, and Ocean Sushi Bar.
Are there opportunities to exercise at Olas Altas Inn Hotel and Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Olas Altas Inn Hotel and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Olas Altas Inn Hotel and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Olas Altas Inn Hotel and Spa?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Olas Altas Inn Hotel and Spa?
Many travelers enjoy visiting Angela Peralta Theater (Teatro Angela Peralta) (2.4 miles).
Does Olas Altas Inn Hotel and Spa have any great views?
Yes, guests often enjoy the ocean view available here.