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    Pueblo Bonito Emerald Bay

    Ave Ernesto Coppel Campana 201 | Camino Al Delfin, Mazatlan 82110, Mexico
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    Best prices for your stay
    7/30/2017 7/31/2017
    $771
    $771
    $771
    Traveler (1677)
    Pool & Beach (510)
    Room & Suite (329)
    Pueblo Bonito Mazatlan
    1,526 reviews
    #8 of 78 hotels in Mazatlan
     
    Hotel Riu Emerald Bay
    3,152 reviews
    #11 of 78 hotels in Mazatlan
     
    El Cid Marina Beach Hotel
    2,219 reviews
    #1 of 78 hotels in Mazatlan
     
    The Inn at Mazatlan
    671 reviews
    #9 of 78 hotels in Mazatlan
     
    Overview
    • Excellent73%
    • Very good16%
    • Average6%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “kelly's bar” (122 reviews)
    “emerald bay” (446 reviews)
    “pueblo bonito” (246 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Kitchenette
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Butler Service
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Pueblo Bonito Mazatlan
    1,526 reviews
    #8 of 78 hotels in Mazatlan
     
    Hotel Riu Emerald Bay
    3,152 reviews
    #11 of 78 hotels in Mazatlan
     
    El Cid Marina Beach Hotel
    2,219 reviews
    #1 of 78 hotels in Mazatlan
     
    The Inn at Mazatlan
    671 reviews
    #9 of 78 hotels in Mazatlan
     
    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,926)
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    1 - 5 of 1,748 reviews

    Reviewed yesterday

    I love this property and especially the Elite service. Dulce, Issac, Carla and the ELITE team at Emerald Estates made our trip wonderful! They attended to our every need. It was awesome!! Every day they checked in with us to see if we needed seating...More

    Thank Karen B
    Reviewed 3 days ago via mobile

    We visit every year and we always look for our favorite server at the pool.. Angel Navarro. Please see him when you visit. He is simply the best! Service like no other. Angel makes you feel like family. You have to go to Kelly's bar...More

    Thank Yolanda W
    Response from GM_PBonito, Gerente at Pueblo Bonito Emerald BayResponded 2 days ago

    Dear Yolanda. We appreciate your loyalty on your yearly visit to Pueblo Bonito Resort. We are also glad to know you had an excellent vacation week, as we strive to provide all our guests with exceptional service and the excellence Mexican hospitality. Our team will...More

    Reviewed 1 week ago via mobile

    This place is just amazing! I have been to many places in Mexico and I absolutely love Mazatlan. We went for a relaxing girls trip and it definitely was! The pools and grounds are immaculate, the food was delicious, and the staff was wonderful and...More

    1  Thank Traci R
    Response from GM_PBonito, Gerente at Pueblo Bonito Emerald BayResponded 1 week ago

    Dear Traci. Thank you very much for your amazing review to Pueblo Bonito Resort. We appreciate your good energy, your great comments and for being here with us. Is always special when we get to receive this comments about someone vacation. We are extremely delighted...More

    Reviewed 1 week ago via mobile

    We stayed a week in a Presidential Suite, Building 15. It was essentially 2 rooms connected: both rooms with a kitchenette, 1 room with 2 bathrooms a room with 2 double beds and a fold-out futon/couch and the other room with a balcony and king...More

    Thank Amy B
    Response from GM_PBonito, Gerente at Pueblo Bonito Emerald BayResponded 1 week ago

    Dear Amy. What a beautiful comment for Pueblo Bonito Resort.!! So complete, so nice. It is something we really thank you and that we will share with everyone in the staff. Your nice feedback will help travelers to make the right decision when it comes...More

    Reviewed 1 week ago via mobile

    Overall, we loved the property so much that we bought membership. But.... we were disappointed at the fact that there was a lot of trash inside the pool (cups, straws, soda cans, etc.). There was also lots of trash all around the pool on the...More

    1  Thank 4everAO
    Response from GM_PBonito, Gerente at Pueblo Bonito Emerald BayResponded 1 week ago

    Dear Owner. Thank you very much for taking your valuable time to review Pueblo Bonito Resort. We appreciate your trust to became an owner. Your comments are very important for all of us. We were dismayed to know of these issues and that we did...More

    Pueblo Bonito Mazatlan
    1,526 reviews
    #8 of 78 hotels in Mazatlan
     
    Hotel Riu Emerald Bay
    3,152 reviews
    #11 of 78 hotels in Mazatlan
     
    El Cid Marina Beach Hotel
    2,219 reviews
    #1 of 78 hotels in Mazatlan
     
    The Inn at Mazatlan
    671 reviews
    #9 of 78 hotels in Mazatlan
     
    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Spa
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Tennis Court
    • Spa
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • $185 - $758 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Mazatlan
    • #1 Luxury Hotel in Mazatlan
    • #2 On the Beach Hotel in Mazatlan
    • #2 Spa Hotel in Mazatlan
    • #3 Romantic Hotel in Mazatlan
    • #5 Business Hotel in Mazatlan
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Orbitz, TripOnline SA, Hotwire, HotelQuickly, Cancelon, Evoline ltd and getaroom.com so you can book your Pueblo Bonito Emerald Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Sinaloa >
    • Mazatlan
    • Also Known As
    • Pueblo Bonito Emerald Bay Hotel Mazatlan ,
    • Mazatlan Emerald Bay ,
    • Pueblo Bonito Emerald Bay Mazatlan ,
    • Emerald Bay Mazatlan
    Add Photo Photos
    Traveler (1677)
    Pool & Beach (510)
    Room & Suite (329)
    Dining (119)
    Hotel & Grounds (1071)
    Family and Play Areas (17)
    Bathroom (16)
    Business Center & Event Rooms (4)
    Nearby
    Sponsored by:
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    2.46 miles away
     
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    Villas El Rancho Green Resort
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    Nearby Restaurants
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    Mr. Lionso Playa Bruja
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    Surf's Up Cafe
    146 reviews
    .76 miles away
    Kelly's Bar
    33 reviews
    .00 miles away
    Nearby Attractions
    Deer Island (Isla de Venados)
    251 reviews
    3.84 miles away
    El Cid El Moro Beach
    260 reviews
    4.27 miles away
    Mazagua
    86 reviews
    1.47 miles away
    Bula
    19 reviews
    3.42 miles away
    Ask a question
    Questions & Answers
    happytobehere73
    June 23, 2017|
    Answer Show all 8 answers
    Response from aswml | Reviewed this property |
    Yes, at the adult pool for sure, and usually around the others at various times during the day. The chairs at the large pool do seem "reserved" by 10 or so, but there are always a few still available.
    0
    Votes
    Lance G
    June 14, 2017|
    Answer Show all 4 answers
    Response from Ron23_12 | Reviewed this property |
    The Bistro (menu) and LaCordilere (buffet) are both casual. We like "dressy" casual...to include nice shorts & T-shirts or collared shirts and capris, skirts and sandals.
    1
    Vote
    David K
    June 10, 2017|
    Answer Show all 11 answers
    Response from freckkles | Reviewed this property |
    Like any good sized city, there are areas of town that you should avoid. The Golden Zone, where most of the resort hotels are, is safe, even late at night. If a person is looking for drugs, that is where you can get into... More
    3
    Votes
    Room Tips
    "Spend the extra money and get the 3 bedroom villa with the ELITE service!"
    Read review
    "all rooms have goof views but get one above 2nd floor so you can see the ocean."
    Read review
    "Ask for an upper floor in the buildings towards the middle of the resort"
    Read review
    "The rooms all have an ocean view which is nice and reasonable proximity to pools and restaurants. Just..."
    Read review
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