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See all 80 hotels in Mazatlan

Pueblo Bonito Emerald Bay

3,091 reviews
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Traveler (1769)
Pool & Beach (526)
Room & Suite (342)
Overview
  • Excellent73%
  • Very good16%
  • Average6%
  • Poor3%
  • Terrible2%
Travelers talk about
“kelly's bar”(131 reviews)
“emerald bay”(469 reviews)
“pueblo bonito”(268 reviews)
Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Reviews (3,091)Write a Review
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All reviewskelly's baremerald baypueblo bonitobistro restaurantsister resortla cordelieremaster suitemain poolsunset beachtime sharebeautiful resortfree shuttlepb mazatlanpillow menuadult poolmeal plantimeshare presentation
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1 - 5 of 1,846 reviews
Reviewed yesterday

My husband and I have started making this place our annual November retreat. We have returned three years in a row. Check in staff was gracious. Hats off to the staff that work the main desk. The staff remember us which always surprises me. They...More

Thank Thumper4691
Reviewed 3 days ago via mobile

The resort is probably the most beautiful in Mexico. The staff is wonderful as are the restaurants. However, the beds are awful. On our second room. Rather than replace old mattresses the resort adds tons of underlayment that are lumpy at best. A comfort night’s...More

1  Thank dcbos
Reviewed 3 days ago

We stayed at the Pueblo Bonito Emerald Bay in January, 2018. We have had many trips to various parts of Mexico but this was our first one to Mazatlan. It was also our first experience with a Pueblo Bonito resort. We had a wonderful vacation....More

1  Thank Pietro655
Reviewed 3 days ago

We visited the restaurant for lunch while touring on scooters. We had to convince the security guard that we were only interested in going to the restaurant for lunch, in order to get through the gate. Once at the restaurant, we had an excellent Mexican...More

1  Thank ken r
Reviewed 4 days ago

In December while staying at PBEB my wife suffered a dislocated hip and fortunately the Concierge staff Martin and Livier were quick to help us - calling an ambulance, arranging for a hospital, helping us with translations, etc. They even came to the hospital to...More

2  Thank 13Ezra
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About
Awards & Recognition
Travelers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Spa
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Laundry Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Tennis Court
Spa
Bar/Lounge
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
$180 - $607 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Mazatlan
#1 Luxury Hotel in Mazatlan
#2 On the Beach Hotel in Mazatlan
#2 Spa Hotel in Mazatlan
#3 Romantic Hotel in Mazatlan
#5 Business Hotel in Mazatlan
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
$180 - $607 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Mazatlan
#1 Luxury Hotel in Mazatlan
#2 On the Beach Hotel in Mazatlan
#2 Spa Hotel in Mazatlan
#3 Romantic Hotel in Mazatlan
#5 Business Hotel in Mazatlan
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveler (1769)
Pool & Beach (526)
Room & Suite (342)
Dining (130)
Hotel & Grounds (1121)
Family and Play Areas (18)
Bathroom (17)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
ABtrees
January 14, 2018|
AnswerShow all 6 answers
Response from James D | Reviewed this property |
Hand soap but small
0
Votes
akatlg
January 9, 2018|
Answer
Response from Josh D | Reviewed this property |
No dance lesson but they do water aerobics
0
Votes
Room Tips
"We only visited for lunch, but the whole development was top-notch."
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"Double beds were full size, not queen, so take the "sleeps 6" with caution. The half kitchen was..."
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"try to get something near the lobby; the rooms are spread out over a very large area"
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"We were in 2448 and could not hear the waves for the fan and motor noise. Get a room at north end of building."
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