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El Cid El Moro Beach Hotel

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El Cid El Moro Beach Hotel
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1,163 Reviews from our TripAdvisor Community

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There are newer reviews for El Cid El Moro Beach Hotel
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Showing 893: English reviews
Regina, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 11, 2014

Well , this is fifth year we have stayed at the El Moro hotel @ the El Cid resorts . As usual we had a very good time for the two weeks ...wish it had been longer . We would like to acknowledge a few of the employees who we feel always go above and beyond .... Capitan Guillermo @... More 

Helpful?
1 Thank 973mike
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear, 973mike I can´t begin to express what your review means to me and all the staff. It is always nice to be recognized when you put in a little extra work and your wonderful comments can benefit enormously El Cid team atmosphere. Thanks to positive feedback for our staff, be assure that they received a huge applause for their... More 

Vancouver, Canada
2 reviews
5 of 5 stars Reviewed February 6, 2014

We are at El Cid for the last 2 months and still 2 months to go but we could not wait any longer to praise these people. Excellent overall experience The resort is a little dated but it is very clean and they are doing renovations all the time. The staff is friendly and excellent and by far the best.... More 

Helpful?
Thank Mazatlanlovers154943
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear Mazatlanlovers154943, How awesome to hear you have been with us for a while now, and how great to know that my staff has been doing an excellent job in treating you like royalty attending your every need we hope this continues throughout your stay, I will definitely acknowledge Guillermo, Javier, Joel, Raul, Victor Manuel, Jose Luis, Jaime, Jonathan,Roberto, Alejandro,... More 

Edmonton, Canada
1 review
5 of 5 stars Reviewed February 3, 2014

We went to El Cid for the first time for 2 weeks, from Jan 18 to Feb 01. We went with my wife’s parents who go here every year and highly recommend it. Here are my thoughts: - Excellent overall experience - The resort seems a little dated but not bad. It is very clean. - The staff is friendly... More 

Helpful?
Thank 132_Drew_
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear 132_Drew, Thank you for taking the time to write this review and for allowing us the opportunity to host you. We are glad you took the advice and decided to come give us a try, it being your first time in our Resorts it’s great to hear you had an exceptional time , I’m happy to inform that we... More 

Mazatlan, Mexico
2 reviews
5 of 5 stars Reviewed February 3, 2014

Francisco Renteria who works for Bar La Anchita is the best waiter. Looks after our every need!!!! We truely have learned so much being here the second year. Owning the time share is a relaxing way to vacation, as the financial part is looked after before we left home.

Helpful?
Thank Valerie C
GMELCID, Manager at El Cid El Moro Beach Hotel, responded to this review

Dear Valerie C, First of all i'm very happy to hear that our hotel has been your choice to spend your vacations in Mazatlan for many years. I feel very glad that our staff made your stay that much better. I'll definetely let Francisco know your comments about him and i'm sure he will be more than happy to read... More 

Kamloops, Canada
Level Contributor
5 reviews
5 of 5 stars Reviewed February 3, 2014

we had a fantastic time at el cid el moro,the people at this resort are amazing,right from the hostess,to the life guards at the pool,the waiters are incredible,we recommend this place to everyone,we found it to be very clean,and every meal we had was outstanding,there is lots of shopping right at the resort,and lots of stores with in walking distance.... More 

Helpful?
Thank redwingsfan2014
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear, redwingsf… Wow! More like an eulogy! What splendid reading...very pleased that you enjoyed all that we and the area have to offer. ..we have worked hard to appreciate our guests and visiting El Cid El Moro should be like returning home. I am glad to note that our convenient location, facilities and friendly staff exceeded your expectations; it is... More 

Crystal Lake, Illinois
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed February 1, 2014

Really enjoyed visiting Mazatlan, Mexico for two weeks. We stayed at El Cid Beach Resort and found it very nice. It has a little something for everyone. Our room was in the towers. It was a one bedroom suite. It could have used updated appliances, but everything was in workable condition and kept very clean on a daily basis. We... More 

Helpful?
1 Thank debsred
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear, debsred We are very glad to hear that you loved your stay in Mazatlan and we want to give a special thanks to you for choosing El Cid Beach Resort as your prior hotel to stay. Our aim is make our customers the most happy possible during their stay and that is why we keep track of all services... More 

Woodbury, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 28, 2014

I would like to send out a special thanks to Francisco Renteria the waiter at La Conchita Pool Bar. We were there this past week and he remembered us from March of 2012. He goes over and beyond the normal service. We would sit in his section just so that he could wait on us even if it wasn't the... More 

Helpful?
1 Thank Sean A
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear, Sean A Thank you very much for this pleasant comment; you can't imagine how much couple of nice words like these motivates the hotel staff! Your appraisal of Francisco & Leticia, while not surprising, is much appreciated. It's so great to hear our staff goes beyond expectations to take care of our guests! When we see that our everyday... More 

San Francisco, California
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed January 27, 2014

The El Cid El Moro Beach Hotel was probably the state of the art facility when it opened in Mazatlan. It has fabulous pools, great beach access and all the elements that could make it a truly outstanding resort. The buildings need updating, and some of the procedures could improve transparency to make it a truly outstanding destination. The rooms... More 

Helpful?
Thank jjlandlmt
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear, jilandlmt Thank you for taking time out of your day to provide such valuable feedback. I’m happy to read that our pools, beach access and customer service are on your expectations. It truly is appreciated and it gives us an opportunity to improve and correct our services and property. In other way we wanted to take a moment and... More 

Minnesota
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed January 25, 2014

We had a wonderful time staying at the El Cid. Several in our group had previously stayed at El Cid Castilla years ago and were pleasantly surprised to see that things seem to have improved since our last visit. We were especially pleased with the extremely friendly and accommodating staff. Ivan X at Conchita is fantastic! He was so helpful... More 

Helpful?
Thank Lis100
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear, Lis100 Thank you kindly for taking the time to write a review. Especially for your nice comments about the pleasant time you have with us. A guest having a great experience is one of the tools that we have in creating an objective picture to the rest of the readers on trip advisor. I’m happy to read that you... More 

Henderson, Nevada
Level Contributor
188 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed January 19, 2014

This was our 1st time to we stayed at El Cid Moro Tower. The experience was something else and this is the 1st El Cid resort where management did not respond to written complaints. You should read my reviews for El Cid Marina and El Cid Granda to do a comparison of management. Memo and his staff made the check... More 

Helpful?
1 Thank El1Lobo
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear, El1Lobo First and Foremost thank you for take your time to share your thorough and opinions. With each guest comment we receive, we view it as an opportunity to learn and understand our guest’s experiences, as there is always ways in which we can improve. Thank you for mentioned the great labor from Guillermo and his staff, we are... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Golf course
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Free Parking
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Discover paradise by the sea at our breezy oceanfront El Cid El Moro Beach hotel with exquisite palm-lined beaches, endless diversions andfriendly staff ready to facilitate your dream vacation. Treat yourself to snorkeling, sailing, and deep-sea fishing; savor international cuisine and warm tropical breezes at oceanfront La Concha;swim in two large connecting pools featuring cascades and rock formations, swim-up bars and snack areas. Enjoy indulgent spa treatments, golf, and tennis just a stroll away at nearby El Cid Golf Country Club. El Moro is also conveniently connected to the pools, beach, and restaurants of sister hotel El Cid Castilla Beach,and it is ideally situated near the eclectic restaurants, bustling nightlife, and diverse shopping in the Golden Zone. • Ideal for Couples and Families • Upscale Resort right on the Beach • Gourmet Beachfront restaurant La Concha and Mexican-style La Cascada • All Suites withPrivateBalcony • European, All-Inclusive & Elite All-inclusive Plans • Large connecting pools with water cascades, rock formations waterfalls and swim-up bar and snack area • Easy access to facilities at neighboring El Cid Castilla Beach and El Cid Granada hotels • WIFI Internet Access • Short walking distance from El Cid Country Club, offering golf, tennis, spa, and a fitness center • Pronatours Tour Desk • Only 18 miles from Mazatlan Airport ... more   less 

Additional Information about El Cid El Moro Beach Hotel

Address: Av. Camaron Sabalo S/N, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $108 - $618 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cid El Moro Beach Hotel 3.5*
Number of rooms: 390
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Also Known As:
El Cid Moro Beach Hotel
El Moro Tower El Cid Mazatlan
Hotel Style:
#5 Family Hotel in Mazatlan
#5 Spa Hotel in Mazatlan
#5 On the Beach Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
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