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El Cid El Moro Beach Hotel

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El Cid El Moro Beach Hotel
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1,199 Reviews from our TripAdvisor Community

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Showing 906: English reviews
Wrightstown
1 review
5 of 5 stars Reviewed yesterday NEW

This place is amazing!! starting with the reception desk to the caring, and the respectful dining room staff, to the respectful and friendly room cleaning staff, leaves me with an almost endless list. The breakfast to the dinner buffets or sit downs were excellent. Finally, the very long stretch of beach by the Pacific of very clean ocean water was... More 

Review collected in partnership with this hotel

Helpful?
Thank Virginia E
Kansas
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

The Hotel itself is nice and clean. The staff is very friendly and helpful. The swimming area is nice as well and very kid friendly. We did not purchase the all inclusive package we just paid for our hotel. What I liked about our room is it had a full sized fridge so we were able to keep drinks and... More 

Helpful?
Thank LisaVBmom
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear LisaVBmom, We thank you very much for adding your personal opinion about El Cid Moro Beach Hotel! It’s been a pleasure to welcoming your family here. El Cid gives its best to let people feel at home; this means a lot to us and we are glad that we were conducive to your enjoyment. We are steadily moving forward... More 

Charlotte
1 review
4 of 5 stars Reviewed 1 week ago

Overall we had a great family vacation. Kids had a blast & we had tons of fun too! Staff was very friendly and everything was very smooth. Pools were great, and the activities (we chose speed boat riding) was perfect!

Review collected in partnership with this hotel

Helpful?
Thank Ganda_Family
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Ganda_Family, The hotel continues to train our associates in all departments on El Cid Resorts Standards. Our guest satisfaction scores with both group and transient customers continue to be above the Mazatlan Hotels average. Your comments regarding our team do not surprise us. They enjoy their job and people, and are valued members of our team. Again, thank you... More 

Quincy
2 reviews
5 of 5 stars Reviewed 1 week ago

This was the first time we have stayed here and found our entire stay just wonderful! Beautiful facilities inside our gorgeous condo and outside in all respects. We learned the hard way though to not give any money to a pulmonia driver until after our promised tour of the city before taking us to the airport. If you run into... More 

Review collected in partnership with this hotel

Helpful?
Thank Dyanne Lee S
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Dyanne Lee S, We thank you for staying with us. We take pride in what we do and it is a nice treat when someone notices. We are very happy that you felt that our hotel is convenient and well located and that our staff was able to assist you during your entire stay. Our entire staff is committed... More 

Temple Hills
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was a very good trip. The room was great and the service was excellent.I had to wait quite a whole to get my room because I arrived early, but once in there, it was a great view and very relaxing.

Review collected in partnership with this hotel

Helpful?
1 Thank donnakh2016
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear donnakh2016, Thank you for taking the time to share your experiences of your stay in El Cid Moro Beach Hotel. I am very happy to read that you are enthusiastic about our location, rooms and that we were able to meet your expectations with the service we provided you and the ambiance of our hotel. I am looking forward... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The place it's average rooms aré old But clean it tales for Ever yo go up in the elevators in rush hours,food very good, Also you have a litte kitchen to cook and save money the streets safe in the night a lot of alcohol, the beer it's great Pacífico it's the brand i recomend the pools very nice the... More 

Helpful?
1 Thank yzababa
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear yzababa, Firstly we would like to thank you for choosing our hotelEl CID Moro Beach Hotel in Mazatlán and for the time you spent to share a review. I am glad to note that you have an advantage with our kitchen and enjoyed our food, drinks and surroundings. We continue with the renovations at El Cid! some rooms are... More 

Worthington
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location, amazing suite - very clean and comfortable. The friendly staff took care of our every need. A beautiful beach and a great pool were just steps away. We loved our time spent at the hotel!

Review collected in partnership with this hotel

Helpful?
2 Thank 448kristid
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear 448kristid, I want to express my thanks to you for choosing El Cid Moro as your home away from Canada and for your kind words and encouragement…for that especially, we thank you. It is our intent to provide you with not only a wonderful and enjoyable stay,. My team and I cannot wait to assist you on your next... More 

Algonquin
1 review
3 of 5 stars Reviewed 4 weeks ago

This resort is older but is in good shape & It's clean. Our room was old and very out of date but again clean. I'm a foodie/chef and the food at the resort was awful and that word is a understatement. Their Mexican food wasn't Mexican food. It tasted like something out of a Hamburger Helper Box. I need up... More 

Review collected in partnership with this hotel

Helpful?
Thank paulcC5382LE
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We just spent a week at El Moro and had a great time! We especially enjoyed all of the staff who were very attentive to all of our requests (especially Martin in La Concha)! The beach and pools were great and the vendors, while plentiful, were not intrusive at all! Overall great week. One word of caution, do not buy... More 

Helpful?
2 Thank Mark N
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear Mark N, It was great to read your kind observations & I am delighted that you and your family had a comfortable stay. All comments and suggestions are welcome as it provides us with a clear picture of a guests personal experience of the hotel, the team ensure that all comments are comprehensively reviewed as it is our intention... More 

Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overall experience was excellent. Was greeted at front entrance by Rosy, check in was quick, 15 mins.She was very pleasant and very genuine. Took care of all our needs over the entire 10 days..The tour desk was great.All the restaurants were excellent, food was 5 out of 5, service was over and above. Every area, pool waiters, Felix, Angel, La... More 

Helpful?
2 Thank dvquix63
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear Dave, Thank you for taking time out of your schedule to share your experience with us. Your comments are very important for us as they point out areas of opportunity where we can continue to improve our services. We’re glad that as a whole you had a great time with our El Cid family, I will make sure your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Business Center with Internet Access
Official Description (provided by the hotel)
Discover paradise by the sea at our breezy oceanfront El Cid El Moro Beach hotel with exquisite palm-lined beaches, endless diversions andfriendly staff ready to facilitate your dream vacation. Treat yourself to snorkeling, sailing, and deep-sea fishing; savor international cuisine and warm tropical breezes at oceanfront La Concha;swim in two large connecting pools featuring cascades and rock formations, swim-up bars and snack areas. Enjoy indulgent spa treatments, golf, and tennis just a stroll away at nearby El Cid Golf Country Club. El Moro is also conveniently connected to the pools, beach, and restaurants of sister hotel El Cid Castilla Beach,and it is ideally situated near the eclectic restaurants, bustling nightlife, and diverse shopping in the Golden Zone. • Ideal for Couples and Families • Upscale Resort right on the Beach • Gourmet Beachfront restaurant La Concha and Mexican-style La Cascada • All Suites withPrivateBalcony • European, All-Inclusive & Elite All-inclusive Plans • Large connecting pools with water cascades, rock formations waterfalls and swim-up bar and snack area • Easy access to facilities at neighboring El Cid Castilla Beach and El Cid Granada hotels • WIFI Internet Access • Short walking distance from El Cid Country Club, offering golf, tennis, spa, and a fitness center • Pronatours Tour Desk • Only 18 miles from Mazatlan Airport ... more   less 

Additional Information about El Cid El Moro Beach Hotel

Address: Av. Camaron Sabalo S/N, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $109 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cid El Moro Beach Hotel 3.5*
Number of rooms: 390
Reservation Options:
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Also Known As:
El Cid Moro Beach Hotel
El Moro Tower El Cid Mazatlan
Hotel Style:
#4 On the Beach Hotel in Mazatlan
#4 Spa Hotel in Mazatlan
#5 Family Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
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