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El Cid El Moro Beach Hotel

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811 Avenida Camaron Sabalo, Mazatlan 82110 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1002)
360
Panoramas (50)
Room & Suite (317)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from El Cid El Moro Beach Hotel
Updated 07/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 105 hotels in Mazatlan
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
El Cid El Moro Beach Hotel is an excellent choice for travelers visiting Mazatlán, offering a family-friendly environment and an oceanfront experience beign situated on the shores of the spectacular Pacific Coast. Given the ideal location for guests on the Golden Zone they can indulge on the nearby eclectic restaurants, bustling nightlife, and diverse shopping. Guests can enjoy the biggest pool from the destination and the best golf in México at El Cid Golf & Country Club.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Golf course
Babysitting
Paid private parking nearby
Secured parking
Paid wifi
Adult pool
Outdoor pool
Heated pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free airport transportation
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Kitchenette
Microwave
Flatscreen TV
Safe
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, Spanish

Location

Full view
84Good for walkers
Grade: 84 out of 100
34Restaurantswithin 0.3 miles
1Attractionwithin 0.3 miles
3154Reviews252Q+A100Room tips
Traveler rating
  • 1,609
  • 884
  • 404
  • 148
  • 110
Time of year
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Popular mentions
eileenc0hen wrote a review Oct 21
1 contribution
The staff and service was excellent, however the food at the restaurants was ok. The resort is very clean. We didn't like the Japanese restaurant at all. We really didn't like Mazatlan as much as other resorts in Mexico, Beware of the timeshare sales people.
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Review collected in partnership with this hotel
Date of stay: October 2021
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Response from Karla Ponzo, Atención al huésped/Recepción at El Cid El Moro Beach Hotel
Responded yesterday
Dear Guest, Thank you very much for sharing your review regarding your recent vacation at el Cid Moro. We are so glad to hear that you had a great time and that you enjoyed the facilities. Please be assured that we continue making the improvements required. We hope to continue being your choice the next time you visit this port. Sincerely, El Cid Resorts.
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Daniella G wrote a review Oct 19
1 contribution
No matter how large the party you are with, the staff at El Cid will go above and beyond to make your requests come true and some. We loved the unexpected tequila tasting by the pool. Always remember to tip! The staff here make their livelihoods off the tourism and gratuities are greatly appreciated. Overall, I was extremely impressed with the service, cleanliness, and hospitality of the hotel and cannot wait to return to El Cid.
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Review collected in partnership with this hotel
Date of stay: October 2021
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Response from Karla Ponzo, Atención al huésped/Recepción at El Cid El Moro Beach Hotel
Responded 3 days ago
Dear Daniella, Thank you very much for sharing your review regarding your recent vacation at el Cid Moro. We are so glad to hear that you had a great time and that we met all your expectations. It is good to know that the staff made of your stay something special, we hope to continue being your choice the next time you visiti us. Sincerely, El Cid Resorts.
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Curious543383 wrote a review Oct 17
1 contribution
This is a great resort. The staff is super friendly and service is second to none. Even with Hurricane Pamela, Our vacation didn't skip a beat. By the next afternoon, you would have never guessed a hurricane had come through the night before.
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Review collected in partnership with RCI
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Karla Ponzo, Atención al huésped/Recepción at El Cid El Moro Beach Hotel
Responded 4 days ago
Dear Guest, Thank you so much for sharing such a great review regarding your stay at el Cid Moro. We are so glad to read that we met all your expectations and that you had a great time even with the hurricane. We hope you can visit us soon again. Best Regards, El Cid Resorts.
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tgonzalez44857 wrote a review Oct 16
1 contribution
Enjoyed our stay except when we at on the resort. Staff was awesome, food was not. Had great message, speed boat excursion was fun. Food in local restaurants was incredible. Great attention to covid protocol
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Review collected in partnership with this hotel
Date of stay: October 2021
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Response from Karla Ponzo, Atención al huésped/Recepción at El Cid El Moro Beach Hotel
Responded 5 days ago
Dear Gues, First of all, we would like to thank you for taking the time to share your feedback regarding your recent vacation at el Cid Moro. We are so glad to hear that overall you enjoyed your stay and that the staff was awesome. Please be assured that we continue making improvements regarding the menus. We hope we can continue being your choice. Sincerely, El Cid Resorts.
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Dan R wrote a review Oct 13
Red Deer, Canada9 contributions2 helpful votes
Our room was surprisingly spacious. We stayed in a one bedroom which had 2 washrooms with showers. Large bedroom and living room which both had access to the nice size balcony. We were all inclusive and didn’t use the kitchen. Restaurants were above expectations. Staff were all kind and courteous. Adult pool area was very appreciated and had the #1 sever named Angel who never stopped moving, definitely a 10 star worker, not only did he come around promptly when our drinks got low but he brought your food orders promptly. Not an easy feat being the only server in this area. Also we enjoyed our dining experience in the Mexican restaurant Cascada with Cesar as our server who made sure we had everything including a specialty coffee for my wife which wasn’t the case at all the other a la carts. We enjoyed breakfast at the La Concha located next to the beach where Martin , David and Jesus made sure we had everything we needed plus champagne. Special mention to Daniella and Michelle in guest services for helping us get our PCR tests completed. Thanks to Oscar at the front desk for always making change for us. Love the gentleman at the front door entering the hotel who made sure we took our temperature and sanitized our hands before entering the hotel . Looking forward to our next visit.
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Review collected in partnership with this hotel
Date of stay: September 2021
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Response from Karla Ponzo, Atención al huésped/Recepción at El Cid El Moro Beach Hotel
Responded 1 week ago
Dear Mr. Dan, Thank you very much for sharing your review regarding your recent vacation at el Cid Moro. We are so glad to hear that you had an amazing time and that you enjoyed your stay in Mazatlan. Please be assured that all the staff that you have mentioned will get recognition for their great job. We will be waiting for your return in order to welcome you back. Best Regards, El CId Resorts.
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PRICE RANGE
$101 - $256 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
el cid moro beach hotel, el moro tower el cid mazatlan
LOCATION
MexicoPacific CoastSinaloaMazatlan
NUMBER OF ROOMS
390
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Frequently Asked Questions about El Cid El Moro Beach Hotel
Which popular attractions are close to El Cid El Moro Beach Hotel?
Nearby attractions include Mazagua (0.3 miles).
What are some of the property amenities at El Cid El Moro Beach Hotel?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at El Cid El Moro Beach Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at El Cid El Moro Beach Hotel?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at El Cid El Moro Beach Hotel?
Yes, paid private parking nearby and secured parking are available to guests.
What are some restaurants close to El Cid El Moro Beach Hotel?
Conveniently located restaurants include Restaurante Condimento, F.I.S.H, and Mary's.
Are there opportunities to exercise at El Cid El Moro Beach Hotel?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does El Cid El Moro Beach Hotel have an airport shuttle?
Yes, El Cid El Moro Beach Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at El Cid El Moro Beach Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does El Cid El Moro Beach Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at El Cid El Moro Beach Hotel?
The staff speaks multiple languages, including English and Spanish.