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10/1/2017 10/2/2017
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Definitely do the all inclusive. There isn't much to do in Mazatlan so, relaxing at the beachfront, hotel and its many pools and restaurants is great with the all inclusive price. They also include bringing you drinks and snacks on the beach all day.More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank 157bradleyl
Response from GMELCIDRESORTS, Director General at El Cid Castilla Beach HotelResponded 2 weeks ago
Dear Guest,
Thank you very much for sharing your review with us through Trip Advisor. We are glad to read that you had a relaxing time with us and that you enjoyed all our restaurants and pools.
We will be awaiting you the next time...More
Great place to stay at, clean and nicely furnished. Staff are excellent and go out of their way to make your stay great.
Lots to do and great pools. A little on pricy side but it is close to everything in Golden Zone.More
Thank Cathydockx
Response from GMELCIDRESORTS, Director General at El Cid Castilla Beach HotelResponded April 11, 2017
Dear Guest,
Thank you very much for sharing your experiences with us through Trip Advisor. I am very happy to hear you had a great vacation with and excellent staff.
We will be awaiting your return the next time you come back to Mazatlan.
Kind...More
El Cid Castilla Beach Hotel in Mazatlán is old. Service is not very good. Food is average. Drinks are just ok and it is kind of hard to get it. Hard to get to special restaurants .Rooms needs update. I will not go there again.More
Thank CalgaryLarry
Response from GMELCID, Director General at El Cid Castilla Beach HotelResponded 2 weeks ago
Dear Guest,
I´m feel sorry to read you disappointed with your recent visit at El Cid Castilla. We still working on improvements and we will shared your impression with our head departments to take the correct actions.
In regards to the food and beverage comments...More
I enjoyed my stay, and as I booked the Elite package, I was allowed to eat and drink in 3 other hotels from the same chain in Mazatlan.
The food was excellent, only booking was required, which went wrong one time, so instead of Argentinian...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank ElSarape
Response from GMELCIDRESORTS, Director General at El Cid Castilla Beach HotelResponded 3 weeks ago
Dear Guest,
It is wonderful to hear that you booked your reservation under elite package and that you enjoyed our facilities and services included.
We are very happy to hear your stay with us was everything you were hoping for a beach resort and we...More
We were happy with our 3 night stay at the Castilla. At first, I was not happy with our room but when I asked if we could switch rooms, we were pleased to get a better room, in the tower, at no additional cost. We...More
Thank Laurel K
Response from GMELCIDRESORTS, Director General at El Cid Castilla Beach HotelResponded 3 weeks ago
Dear Mrs. Laurel,
We appreciate that you took the time to share your feedback regarding your all inclusive stay at el Cid Castilla and we are very pleased to hear that all our staff attended to all of your needs and made of your vacation...More
$85 - $790 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#2 Top resorts Hotel in Mazatlan
#5 Spa Hotel in Mazatlan
#5 On the Beach Hotel in Mazatlan
#6 Business Hotel in Mazatlan
#8 Family Hotel in Mazatlan
#12 Romantic Hotel in Mazatlan
Room types
Suites ,
Non-Smoking Rooms ,
Family Rooms ,
Accessible rooms
Number of rooms
500
Reservation Options
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Response from GMELCIDRESORTS | Property representative |
Dear Guest,
We are happy to hear you are interested in our resort.
Regarding your question, we serve draft beer in the all inclusive plan.
We hope you decide to visit us.
Kind Regards
Response from GMELCIDRESORTS | Property representative |
Dear Guest,
We are very happy to hear you are thinking to spend your Christmas vacations with us at el Cid.
It is included the Christmas's dinner in the all inclusive package and Santa visit our kids during the day.
We... More
Dear Guest,
We are very happy to hear you are thinking to spend your Christmas vacations with us at el Cid.
It is included the Christmas's dinner in the all inclusive package and Santa visit our kids during the day.
We hope to see you soon.
Kind Regards,
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Room Tips
"Could use updating adn get rid of the "Popcorn" walls and ceiling texture and maybe add some art to..."
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