El Cid Castilla Beach Hotel (Mazatlan, Mexico) - 2016 Resort (All-Inclusive) Reviews

Highlights

Pool
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Free Parking
Room Service

GreenLeadersPlatinum level

About the property

Beachfront
Wheelchair access

Things to do

Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Tennis Court
Spa
Golf course

Room types

Suites
Non-Smoking Rooms
Family Rooms
Accessible rooms

Internet

Paid Wifi
Paid Internet
Public Wifi

Services

Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Children Activities (Kid / Family Friendly)
Free Parking
Laundry Service
Conference Facilities
Shuttle Bus Service
Room Service
Babysitting

Official Description (provided by the hotel)

Nestled in the heart of Mazatlan's Golden Zone with splendid views of the ocean, refined comforts, and warm, friendly service, El Cid Castilla Beach offers a delightful combination of sun and fun for all ages. Relax on our beautiful sandy beach as the Pacific laps at your toes, sip a refreshing beverage at one of our two connecting pools or enjoy a gorgeous sunset from your balcony as it melts on the horizon. Serving as a tropical oasis for unforgettable getaways, Castilla's vibrant location makes it the perfect retreat for entertainment seekers as it is just a few sandy steps away from the energetic nightlife, enjoyable shopping, and restaurants including Senor Frogs restaurant and disco on site. • Ideal for Friends and Families • European, All Inclusive and Elite All Inclusive Plans • Three restaurants with international cuisine • Kids Club (From 10am -10pm) • Teens Club (From 11am-7pm) • Theme night dinner buffets with live entertainment • Two expansive, connecting free form pool with swim up bar • Beach front property with aquatic center • Pronatours Tours Desk • WIFI Internet Access • El Cid Golf & Country Club, offering golf, tennis, spa, and fitness center • Only 18 miles from Mazatlan Airport ... more

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Additional Information about El Cid Castilla Beach Hotel

Address: Av. Camaron Sabalo s/n, Mazatlan 82110, Mexico

Location: Mexico > Pacific Coast > Sinaloa > Mazatlan

Price Range: $96 - $322 (Based on Average Rates for a Standard Room)

Hotel Class:3.5 star — El Cid Castilla Beach Hotel 3.5*

Number of rooms: 500

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Odigeo, Orbitz, Cancelon, BookIt.com, Hotels.com, Priceline, Expedia, Jetsetter and Hotwire so you can book your El Cid Castilla Beach Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: Hotel El Cid Castilla Beach; El Cid Mazatlan; El Cid Castilla Mazatlan

Hotel Style:

#2 Top resorts Hotel in Mazatlan

#5 Spa Hotel in Mazatlan

#5 On the Beach Hotel in Mazatlan

#6 Business Hotel in Mazatlan

#8 Family Hotel in Mazatlan

#12 Romantic Hotel in Mazatlan

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Ongnamogurudevnamo

Vancouver

Level

Contributor

5 reviews

4 hotel reviews

3 helpful votes

“A solid 4 star & what separates it from a 5 star”

Reviewed 2 days ago NEW

I will start with the good things: -Airport shuttle to hotel run by Pronatours was top notch but did not serve beer -Pools are spectacular for every taste and enough chairs at most times -Room was big, beautiful, amazing view -walking distance to restaurants, shopping and cheap massages ($15-20USD but be careful as most are R&T) -La Concha restaurant -... More

Review collected in partnership with this hotel

Helpful?

Thank Ongnamogurudevnamo

spenceryyc

Calgary

1 review

“Was not expecting such a great experience !”

Reviewed 3 days ago NEW

Been to Mexico several times and we jumped on this really affortable deal and stayed at the El Sid Castilla from Setember 10th to September 17th and we had such an amazing time. From the layout of the resort to the service, we got way more then what we were expecting. True relaxation and plenty of options to quench our... More

Thank spenceryyc

Mariana P

3 reviews

“Almost Perfect!”

Reviewed 1 week ago via mobile

For my Bday I decided to take my mother to this resort. The overall experience was good. We were greeted by Josue and Alejandro at the front desk they were very polite and corteous. When I arrived to my room There was a Bday cake!!! I loved it. We decided to go to a show at the Pergola restaurant the... More

Thank Mariana P

Dear Mariana P, I greatly appreciate the time you took to provide us with a review, additionally, I love that you gave specific details; I hope others do appreciate this as well. We take pride in offering a pleasant experience above and beyond what is expected, so your comments are rewarding to us at all staff levels. I trust we... More

darren462

Regina, Canada

1 helpful vote

“Great vacation for first time to mazatlan”

Reviewed 1 week ago

Our first time to mazatlan was great! The El Cid group has a very friendly staff and the hotel has everything that you could ask for. The rooms are spotless and well equipped . The restaraunt meal options are well thought out and delicious. The beach is staffed well ( including lifeguards) with ample lounges. I found there was no... More

1 Thank darren462

Dear darren462, Thanks for such a thorough review! All your info will really be handy for future guests. We are so glad that our accommodations met your expectations, and that your stay was problem free! I am so glad the team made you feel so good with us, they are the key of our hotel and they must be congratulated,... More

Daisy V

“BEWARE”

The hotel is a bit out dated and the air conditioning in the room did not keep the place cool. We went with a group and had planned the trip and made the reservations months in advance only to find upon arriving that our front beach rooms had been overbooked and we were without noticed assigned to rooms without beach... More

Thank Daisy V

vanessamariek

San Jose

“GREAT RESORT BUT TERRIBLE ACCIDENT OCCURED”

Reviewed 3 weeks ago

Hello To Whom It May Concern, My family and I vacationed in Mazatlan June 12th-17th this year and had a great time. There was a total of 10 of us and we stayed at the beautiful resort "El Cid Castilla Beach" with all inclusive and loved the pools and buffets. However, in the middle of our trip on Wednesday 6/15... More

Thank vanessamariek

Dear vanessamariek, Thank you for sharing your feedback on Tripadvisor following your recent stay at El CID CASTILLA. I was most suprised and concerned to read your feedback. It's our aim to always provide the highest level of service to all our guest, and I was extremely disappointed to know that we did not meet your expectations on this occasion.... More

pattyman2016

San Diego, California

“AWESOME TRIP”

Reviewed 4 weeks ago

Our vacation was amazing we had a great time the hotel was clean and the staff were very helpful and nice. I will be coming back to Mazatlan with my family next time. I really enjoyed my stay at El Cid Castilla.

Thank pattyman2016

Dear pattyman2016, Thank you for taking the time to review your most recent stay with us. It sounds like you were really able to relax and enjoy our property and Mazatlan as a whole. We are so pleased that you found our hotel perfect for your needs and our location was ideal for you. We are so happy to read... More

bill w

Saint Cloud, Minnesota

7 reviews

2 helpful votes

“great place to stay with a great staff!”

Reviewed August 21, 2016

We have stayed here the last two years and have enjoyed it both times. We have stayed all inclusive and it been well worth the money. Roberto on the beach is the best! We traveled with a group of 12 of us and they were able to accommodate us all at the specialty restaurants it was great!!

Thank bill w

Dear bill w, Thank you for your compliments! Good reviews are always welcomed ;) I'm delighted to hear you enjoyed your stay, and I appreciate you taking the time to provide us with feedback! It's very nice to hear that you found the staff accommodating (I'll have to pass along the shout out to my colleague) and the all inclusive.... More

arilynd

Delta

“Good for party animals”

Reviewed August 15, 2016

The staff were very friendly, and it was very clean. Great view of the pool and beach, which was a short walk away. The only issue I had was that it was very loud at nighttime and in the early morning, so unless you're a party animal I wouldn't recommend staying here. Other than that, I loved my stay there!

Thank arilynd

Dear arilynd, What an essay of a review...thanks for taking the time to share your experiences of your stay in El Cid Castilla Beach Hotel. I am very happy to read that you are enthusiastic about our location and that we were able to meet your expectations with the service we provided you and the ambiance of our hotel. I... More

Elyse_8

Pacific Northwest USA

“Unplanned layover”

Reviewed August 14, 2016

This was an unplanned layover due to weather. 🌩🌩Plane could not land in PuertoVallarta. The staff at el cid was very accommodating and my room was excellent . Would have been a great place to stay for more than 6 hours! I did get to enjoy a beautiful sunrise from my balcony.🌞

Thank Elyse_8

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El Cid Castilla Beach Hotel Resort (All-Inclusive), Mazatlan

El Cid Castilla Beach Hotel

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