We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

El Cid Castilla Beach Hotel

Travelers' Choice award winner
GreenLeadersPlatinum level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
El Cid Castilla Beach Hotel
El Cid Castilla Beach Hotel
Panoramas (82)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,986 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,751: English reviews
Start your review of El Cid Castilla Beach Hotel
 Click to rate
Lethbridge, Canada
Reviewed yesterday NEWvia mobile

Where to start. For starters everyone is willing to help you. Some struggle with english but they really want to help. The room is neat and clean. You gave access to all the El Sid properties close by. The meals were hot fresh and lots of it. The first day i had no hot water. They sent a maintenance man...

 Report
Helpful?
Thank articusblue
Reviewed yesterday NEW

Since the package price for this resort was very reasonable compared to other places we've been, we were hoping it was going to be ok. It was more than ok! The room was very nice and kept very clean. We were on the 14th floor, so the view was spectacular. The pool area is decent size for the size of...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Phil B
Cedar
Reviewed yesterday NEW

Stayed 1 week in a ocean front 2 bedroom suite. The suite worked out great. There were 4 adults, 2 teens and a 3 year old. Three bathrooms worked well no waiting in line. The balcony was not secure enough for me to feel safe having my 3 year old grandson on it. We did the all inclusive I would...

 Report
Helpful?
Thank 812janeenb
Minnesota
Reviewed 2 days ago NEW

Spent one week in a clean ocean front view room. The staff is friendly and will go out of their way to get what you need and are very attentive. I always could find something to eat and enjoyed being able to eat dinner at the a la carte restaurants. The beach is long and easy to walk. The pool...

 Report
Helpful?
Thank Jblazek
Reviewed 3 days ago NEW

Housekeeping service was great, food was awesome, mattress were very hard we all had sore back and neck pain. The smell was bad in the rooms like mould or something. Smoke smell was also very bad. people were smoking everywhere.

 Report
Helpful?
Thank Loveleen T
Champlin
Reviewed 3 days ago NEW

The location was great. We loved the beach and the pool. The service in the buffet restaurant was great. They have signs asking people not to reserve chairs but people still do (so annoying!), however Juan at the pool offered to get us chairs "any time, any day". I saw him and the other staff finding and moving chairs for...

Review collected in partnership with this hotel
 Report
Helpful?
Thank I7659XNsarahc
minneapolis
Reviewed 3 days ago NEW

I had a hard time thinking of how to review this hotel. While our trip was great the hotel was just fine. I wouldn't necessarily recommend it but we still managed to have a good time. Rooms were okay, clean enough. Beds were not as hard as Riu but the pillows were hard. Not a lot of place to store...

 Report
Helpful?
Thank iammcfly
Hinton, Canada
Reviewed 3 days ago NEW

First time to Mazatlan and first time stay at El Cid Castilla. Had issues when checking in as I had booked a tower room with ocean view and was put in a floor level room with a view of people laying in their chairs!!!! Refused that room and after a long debate was put in a room on the 7th...

Review collected in partnership with this hotel
 Report
Helpful?
Thank G5388UPbrendaa
Dickinson, North Dakota
Reviewed 3 days ago NEW

Excellent value for your money. however, disappointed at when we arrived from long day traveling the first thing they wanted to do is set us down to talk about upgrading. My thought was what is wrong with what I originally signed up for? Outside of this experience people were very friendly and wanted to make our stay enjoyable

Review collected in partnership with this hotel
 Report
Helpful?
Thank casteiner
White Bear Lake, Minnesota
Reviewed 3 days ago NEWvia mobile

Stayed here with friends, one of whom is an owner. I will NEVER come back. The suite was great for 6 people. It could easily accommodate 10. From there very thing goes down hill. The service was the worst. When we arrived in the room, there was no soap in the showers. We had to call for it. There were...

 Report
Helpful?
1Thank Frequent63Traveler
Questions? Get answers from hotel staff and past guests. Ask a question

1,733 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (1459)
Viewed
View from Room (168)
Viewed
Hotel & Grounds (223)
Viewed
Pool/Beach Area (349)
Viewed
Room/Suite (119)
Viewed
Business Center/Function Rooms (8)
Viewed
Dining (115)
Viewed
Bathroom (15)
Viewed
Family/Play Areas (10)
Viewed
0:18
Videos (4)
Viewed
Other (448)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (248)
Viewed
Amenities (11)
Viewed
Beach (14)
Viewed
Ocean View (28)
Viewed
Pool View (23)
Viewed
Presidential Suite (101)
Viewed
Dining (61)
Viewed
The Hotel (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Room/Suite (4)
Viewed
Dining (4)
Viewed
Family/Play Areas (5)
Viewed
Pool/Beach Area (6)
Viewed
Hotel & Grounds (1)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Mazatlan hotels
0.1 mi away
El Cid El Moro Beach Hotel
0.3 mi away
El Cid Granada Country Club
0.9 mi away
Hotel Playa Mazatlan
Hotel Playa Mazatlan
#4 of 80 in Mazatlan
1,654 reviews
Show Prices
Show Prices
Show Prices
4.2 mi away
Pueblo Bonito Emerald Bay
0.1 mi away
The Inn at Mazatlan
The Inn at Mazatlan
#7 of 80 in Mazatlan
622 reviews
0.7 mi away
Oceano Palace
Oceano Palace
#65 of 80 in Mazatlan
857 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled in the heart of Mazatlan's Golden Zone with splendid views of the ocean, refined comforts, and warm, friendly service, El Cid Castilla Beach offers a delightful combination of sun and fun for all ages. Relax on our beautiful sandy beach as the Pacific laps at your toes, sip a refreshing beverage at one of our two connecting pools or enjoy a gorgeous sunset from your balcony as it melts on the horizon. Serving as a tropical oasis for unforgettable getaways, Castilla's vibrant location makes it the perfect retreat for entertainment seekers as it is just a few sandy steps away from the energetic nightlife, enjoyable shopping, and restaurants including Senor Frogs restaurant and disco on site. • Ideal for Friends and Families • European, All Inclusive and Elite All Inclusive Plans • Three restaurants with international cuisine • Kids Club (From 10am -10pm) • Teens Club (From 11am-7pm) • Theme night dinner buffets with live entertainment • Two expansive, connecting free form pool with swim up bar • Beach front property with aquatic center • Pronatours Tours Desk • WIFI Internet Access • El Cid Golf & Country Club, offering golf, tennis, spa, and fitness center • Only 18 miles from Mazatlan Airport ... more   less 

Additional Information about El Cid Castilla Beach Hotel

Address: Av. Camaron Sabalo s/n, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $94 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cid Castilla Beach Hotel 3.5*
Number of rooms: 500
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, BookIt.com, Travelocity and Jetsetter so you can book your El Cid Castilla Beach Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel El Cid Castilla Beach
El Cid Mazatlan
El Cid Castilla Mazatlan
Hotel Style:
#2 Top resorts Hotel in Mazatlan
#5 Spa Hotel in Mazatlan
#5 On the Beach Hotel in Mazatlan
#6 Business Hotel in Mazatlan
#8 Family Hotel in Mazatlan
#12 Romantic Hotel in Mazatlan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from El Cid Castilla Beach Hotel staff and other travelers.
153 questions
Ask a question

See all questions (153)

Questions? Get answers from El Cid Castilla Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you want ocean front do not go for ocean view you may be looking at a parking lot.”
 of 5 bubbles 812janeenb, yesterday | Read review
“We stayed in the tower on the 14th floor room 1408...perfect view of sunsets, pool, and ocean.”
 of 5 bubbles Jblazek, 2 days ago | Read review
“Improve on housekeeping.”
 of 5 bubbles G5388UPbrendaa, 3 days ago | Read review
“Every time our room was cleaned it turned our key cards off and we had to reactivate. That was my only complaint. We had pool side rooms but I believe the view was better than the ocean view ones in the tower!”
 of 5 bubbles H9195JLjennifers, 4 days ago | Read review
“Go with an Ocean View!, unless you have small kids, then the balcony would scare me a bit. Don't get me wrong, I loved the balcony but I'd have been a little worried if I had small children. ”
 of 5 bubbles richardalanr2017, 4 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question