We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Traveler (63)
Room & Suite (26)
Pool & Beach (8)
Overview
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star accommodation
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
Jan 27Jan 28
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 4 partner sites to see rooms from $1,681.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Mazatlan hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "7306144461d34780ae4083a01d9bbcca", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1728928,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79025711],"additionalContentIds":[],"pollCount":0,"checkin":{"day":27,"month":1,"year":2019},"checkout":{"day":28,"month":1,"year":2019},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":1681,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"7306144461d34780ae4083a01d9bbcca","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":1681,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":1681,"highestMetaPriceDisplay":-1,"hotelName":"Emerald Estates","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjczMDYxNDQ0NjFkMzQ3ODBhZTQwODNhMDFkOWJiY2NhIiwiQUlLIjoiMWZiMWRkYTY5OTVjNGM3OTg5NWU3MmIzN2YzN2M3YzUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "01/27/2019", "checkOut": "01/28/2019", "lowestPrice": "$1,681", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79025711":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (75)
Filter reviews
48 results
Traveler rating
44
3
1
0
0
Traveler type
Time of year
LanguageEnglish
44
3
1
0
0
Show reviews that mention
All reviews private pool and hot tub jack rabbits resort pool pueblo bonito timeshare presentation every morning villa bistro concierge gym claudia amenities vacation spanish mexico pools gracias
FilterEnglish
Updating list...
1 - 5 of 48 reviews
Reviewed yesterday

We love coming to Emerald Bay. The staff is incredible, especially Moises Vasquez,Jose Moreno, Jesus Aremburo, and everyone at the Bistro pool,Jorge,Philippe,Victor, and everyone else throughout the resort. We have never been treated this well in the US.

Date of stay: January 2019
Thank lazyrsix
Reviewed October 16, 2018

We have been coming to Emerald Estates for years and are never disappointed. The place sale itself which is a gorgeous place, very relaxing beach front and amenities are always within a minutes reach. The very courteous staff and everyone is so helpful for all...More

Date of stay: October 2018
1  Thank 2820gilbertc
Response from GM_PBonito, Gerente at Emerald EstatesResponded October 17, 2018

Dear Gilbert Thank you so much for sharing your hearty review in our TripAdvisor forum regarding your splendid experience at Emerald Estates. We feel so honored that you consider this personal place so safe and beautiful. We truly are dedicate in customer service and courtesy...More

Reviewed July 7, 2018

We stayed one week at Emerald Estates in the Pueblo Bonito Emerald Bay resort. The unit was 3BR and 3 1/2 baths. We enjoyed the private pool and hot tub every day. Both the pool and hot tub are heated 24/7. At night, we would...More

Date of stay: April 2018
Thank holdaer
Response from GM_PBonito, Director General at Emerald EstatesResponded July 9, 2018

Dear Roger Thank you very much for such a nice review to Emerald Estate. We are pleased to know we provided you an excellent time and you enjoyed our resort sister property. Thank you so much for sharing your feedback and for your candid recommendations....More

Reviewed May 25, 2018 via mobile

We are staying in Villa#02 as I write this and only a few days left of a 2 week stay. This has to be on the top of our list of vacations as we have never stayed at a villa this size and having three...More

Date of stay: May 2018
Thank Le0nidasB
Response from GM_PBonito, Gerente at Emerald EstatesResponded May 29, 2018

Dear Leonidas. Thank you very much for your preference on your recent visit to Pueblo Bonito Resort. It is wonderful to hear how our resort exceeded your expectations. Our goal is to make good memories for our guests and I am very happy that we...More

Reviewed February 20, 2018

I researched extensively here on TA for our first trip to Mazatlan and happily settled on booking a villa at Pueblo Bonito Emerald Estates because our priorities were: 1) 3 bedrooms, preferably 5 beds, since we traveled with my mother-in-law and my kids don't share...More

Date of stay: February 2018
1  Thank smilesesq
Response from GM_PBonito, Gerente at Emerald EstatesResponded February 22, 2018

Dear Guest. Thank you very much for your nice y detailed review to Pueblo Bonito Resort. We are very glad to read that we have successfully covered the majority of service you got. We appreciate your preference on your first visit to our property your...More

View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Air Conditioning
Airport Transportation
Children Activities (Kid / Family Friendly)
Concierge
Hot Tub
Laundry Service
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Tennis Court
Room types
Kitchenette, Family Rooms, Non-Smoking Rooms
Hotel class
Room types
Kitchenette, Family Rooms, Non-Smoking Rooms
Number of rooms
5
Price range
$829 - $2,202 (Based on Average Rates for a Standard Room)
Location
Mexico > Pacific Coast > Sinaloa > Mazatlan
Hotel class
Room types
Kitchenette, Family Rooms, Non-Smoking Rooms
Number of rooms
5
Price range
$829 - $2,202 (Based on Average Rates for a Standard Room)
Location
Mexico > Pacific Coast > Sinaloa > Mazatlan
Photos
Traveler (63)
Room & Suite (26)
Pool & Beach (8)
Dining (6)
Family and Play Areas (1)
Nearby
Nearby HotelsSee all 86 nearby hotels
Emporio Mazatlan
888 reviews
.23 miles away
Hotel Suites Del Real
27 reviews
.33 miles away
Ramada Resort Mazatlan
550 reviews
.37 miles away
Hotel Zona Dorada
2 reviews
.48 miles away
Nearby RestaurantsSee all 517 nearby restaurants
Las Brochetas
128 reviews
.08 miles away
Vittore Terrazzo Ristorante
127 reviews
.37 miles away
Ocean Grill
52 reviews
.26 miles away
Agatha Kitchen Bar Mazatlan
129 reviews
.35 miles away
Nearby AttractionsSee all 186 nearby attractions
Immaculate Conception Cathedral
963 reviews
.59 miles away
Playa Las Gaviotas
44 reviews
.65 miles away
La Gran Plaza
22 reviews
.37 miles away
Galerias Mazatlan
7 reviews
.56 miles away
Questions & Answers
Ask a question
HeatherHardee
January 8, 2017|
Answer
Response from mexic0traveler |
There are two very small deli's on site. You would need to take a taxi to the grocery store - Walmart. We usually have our taxi driver make a stop there on the way to the resort from the airport. Or if you are going to... More
0
Votes
jbsatx
December 22, 2016|
Answer
Response from happytobehere73 | Reviewed this property |
Sorry to be so late. We tip housekeeping $5.00 per bedroom used every day. The problem with leaving the tip at the end of your stay is that housekeepers have days off and yours might have the day off the very day you leave.
0
Votes
Room Tips
"The most magnificent helpful person is Claudia Garcia Jimenez. The Emerald Estates Concierge"
2820gilbertc
Oct 16, 2018
Read review
"The villas are spacious and clean!"
smilesesq
Feb 20, 2018
Read review
"Villa 1 is all that we have ever stayed at"
CUTigersSC
Jan 29, 2017
Read review
"The Villas are perfect, not a bad location to be had, they are all amazing and more private than you'd..."
kristenf144
Nov 29, 2016
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing