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Emerald Estates

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55 Reviews from our TripAdvisor Community

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Showing 38: English reviews
Seattle, Washington
Reviewed 1 week ago

I cannot say enough about Emerald Estates! On our first visit, nine years ago, I was so amazed that the photos of the resort while beautiful could not truly capture what its like to be there. The architecture is thoughtful in its layout and provides both sweeping views of the ocean and pool areas and dozens of perfect, private vignettes,...

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Thank kristenferguson01
GM_PBonito, Gerente at Emerald Estates, responded to this review

Dear Kristen. Thank you very much for your detailed and beautiful comments to Pueblo Bonito Emerald Estates. What a nice review! Its always a pleasure to have feedback like yours, so complete, so nice, It will help travelers to make the right decision when it comes to choosing the ideal hotel for their vacation. It’s a pleasure to know that...

Reviewed October 14, 2016

They were all very helpful, polite and friendly. They went above my expectations to make our stay excellent. we look foward to visiting again and being taken care of by this wonderfull team. The villa are very quiet, they are in perfect conditions and you will enjoy the privacy that you have over there.

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Thank Jason G
GM_PBonito, Gerente at Emerald Estates, responded to this review

Dear Jason. Thank you very much for your préférence and outstanding review to Pueblo Bonito Emerald States. I am elated to hear you enjoyed such a memorable vacation trip and that you where pleased with our services. Our bespoke team strives to make every experience extraordinary and I am glad that we exceeded your expectations. We are so excited to...

Reviewed June 17, 2016 via mobile

The Villa, the stunning resort, the people...especially the Elite crew, are the best. We love coming home for our two weeks in the Villa every year. The Bistro chef has us spoiled with his sushi surprises and all the food is wonderful. We bring more and more friends each year and will continue to share our love of the estates...

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Thank Kathy T
GM_PBonito, Gerente at Emerald Estates, responded to this review

Dear Kathy. Thank you very much for your awesome review and being a loyal guest to Pueblo Bonito Resort. We appreciate the opportunity to host on your visit to our property. We are proud to know that this experience was a very positive one, highlighted by our great service and Mexican hospitality. Hope to see you back soon on this...

Seattle, Washington
Reviewed April 25, 2016 via mobile

We come back every year. The Villais well worth it. The hotel side is nice too. Cilantro restaurant at the Pueblo Bonito in town well worth it. 2 weeks stay at the hotel side then the Villa the second week. We will continue to come back every year. Love Mazatlan/ Mexico

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Thank seahawks_11
GM_PBonito, Gerente at Emerald Estates, responded to this review

Dear Guest. Thank you very much for your awesome review and being such a loyal guest to Pueblo Bonito Emerald Estates. We are thrilled to know you and your family spent a nice vacation with us and you enjoyed our Cilantros restaurant, our beautiful villas and helpful staff. We are so excited to welcome you back again to this your...

Chicago, Illinois
Reviewed March 21, 2016

We had rented this villa for a week from another site. We are owners at PBEB but never stayed in a villa. We stayed in our master suite for 6 days before moving to the villa for 7. We had my mother in law with us. It was awesome the master bedroom is huge with access to the pool area....

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Thank Johnzo39
GM_PBonito, Gerente at Emerald Estates, responded to this review

Dear John. I am glad to receive your kind remarks about Pueblo Bonito Emerald Estates. It is an honor to know you enjoyeded our services every minute during your stay. It is a pleasure to read that you were pleased with our facilities and service. I am elated to know that you receive the service you deserve Thank you for...

Los Angeles, California
Reviewed December 23, 2015 via mobile

We're upgraded by RCI and a wonderful your lady named Karen. She called a couple days before are arrival date and gave us the upgrade. Beautiful and private villa. Had 10 of us for a couple nights and then 3 couple for rest of time. Staff always asked about us, if we needed anything. Great attention to service. All with...

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Thank Aaron M
GM_PBonito, Gerente at Emerald Estates, responded to this review

Dear Aaron. Thank you very much for your kind review. We appreciate for taking the time to share your experience. We feel honored that you found in Pueblo Bonito Resort the perfect place to enjoy with your lovely ones. We are so excited to welcome you back again to this your home. Kind Regards.

Macomb, Michigan
Reviewed September 16, 2015

My wife and I own a villa in Emerald Estates for 2 weeks in September. We have also visited in October and November. This has been our 6th time at Emerald Bay. We LOVE our resort and look forward to our vacation every year. It is truly our "Home away from Home." Before we even arrive in Mazatlán, we speak...

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4Thank Mike_Lauren
GM_PBonito, Gerente at Emerald Estates, responded to this review

Dear Guest. Thank you very much for this detailed and wonderful review which will help travelers make the right decision when it comes to choosing the ideal resort for your vacation. It’s a pleasure to know that this experience was a very positive one, highlighted by our great service our wonderful staff and food selection. Hope to see you soon...

Brooklyn, New York
Reviewed September 14, 2015 via mobile

What a beautiful and luxurious vacation my family and I had at Emerald Estates by Pueblo Bonito the last week of August 2015!!! We are owners of Novaispania and have visited many high-end properties...I have to commend the staff and management at this establishment- Professional and courteous!!! We will definitely recommend to all our friends and family!!! This was the...

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1Thank John C
GM_PBonito, Gerente at Emerald Estates, responded to this review

Dear guest. Thank you very much for choosing pueblo Bonito Resort on your visit to Mazatlan. On behalf of the staff and management, we would like to extend a grateful for taking the time to send your feedback about your recent stay. We are also glad you had an excellent experience with our staff, as we strive to provide all...

Mazatlan, Mexico
Reviewed June 25, 2015

My family have been renting these villas since they first opened in 2008. They are gorgeous! If I ever build another home again I would use this floor plan!! The spa is wonderful and the fragrance will never leave my memory. The grounds are kept so beautiful with such a variety of trees and flowering plants. The pools are head...

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2Thank Joy S
PuebloBonitoResorts, General Manager at Emerald Estates, responded to this review

Dear Joy S, Thank you so much for sharing your experience, we are absolutely delighted to hear you've been part of the Pueblo Bonito family for quite some time now. We truly appreciate the feedback as we strive to make each guest feel at home and provide an unforgettable experience. I will share this review with the staff members mentioned...

Reviewed June 11, 2015

The villa was amazing! Privacy, luxury, and excellent service! The food was absolutely delicious, and everyone was so kind, helpful, and friendly. The gym is clean, fully equipped, and conveniently located next to the spa. The view from the pool is wonderful too! Amazing experience!

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Thank Justin K
PuebloBonitoResorts, General Manager at Emerald Estates, responded to this review

Dear Justin K, Thank you for sharing the positive and insightful review, we appreciate your feedback. We are overjoyed to be informed of your amazing experience and are looking forward to having the honor of welcoming you again in the near future. Sincerely, David Tussi, General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service

Additional Information about Emerald Estates

Address: Calle Cerro de La Campana S/N | Zona Nuevo, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $985 - $1,414 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Emerald Estates 4*
Number of rooms: 5
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Questions & Answers

Here's what travelers have asked, with answers from Emerald Estates staff and other travelers.
3 questions
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Questions? Get answers from Emerald Estates staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The Villas are perfect, not a bad location to be had, they are all amazing and more private than you'd ever expect!”
 of 5 bubbles kristenferguson01, 1 week ago | Read review
“all the villas are fabolous”
 of 5 bubbles T802FRjasong, Oct 14, 2016 | Read review
“Villa #1 was right by the gym/spa.”
 of 5 bubbles Johnzo39, Mar 21, 2016 | Read review
“The villas are behind the hotel so it is very quiet and serene. If you choose the hotel then top floor rooms are quieter, especially th”
 of 5 bubbles joys258, Jun 25, 2015 | Read review
“The villa is great for a big family vacation, the hotel would be good for a couple.”
 of 5 bubbles 627justink, Jun 11, 2015 | Read review
5 of 5
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