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The Palms Resort Of Mazatlan

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The Palms Resort Of Mazatlan
The Palms Resort Of Mazatlan
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323 Reviews from our TripAdvisor Community

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There are newer reviews for The Palms Resort Of Mazatlan
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Showing 216: English reviews
Palmer, Alaska
Reviewed March 28, 2016

I have only one complaint, the beds are FIRM and if we go back I am going to Walmart and purchasing a foam pad. The hotel is older but clean and comfortable. The room has a decent size refrigerator and a coffee pot. The food was very reasonable in price and taste good. There are several good restaurants nearby. The...

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1Thank Katina S
Reviewed March 22, 2016

I have stayed at this resort about 7 times now, I own a timeshare. We love coming back here every year. The people are very friendly and we love Rosie the lady at the coffee bar in the lobby. The beds are a little hard just not what I'm used to back in Canada. My only complaint would be that...

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1Thank gbenton
Maplewood, Minnesota
Reviewed March 14, 2016

Ive been here in Mazatlan about 8 different times , Ive stayed at the Palms about three times. I find it to be quiet and relaxing. The pool is often all to my self , just a dip here and there to cool off. No lounge chairs to fight over. A beautiful view of the ocean. The waiter brings you...

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2Thank ccoughlin46
Otownwashington
Reviewed March 13, 2016

We were greated by The (Bellhop)/ great Guy!! upon arrival at The Palms, ( Which we have stayed at the last 3 times) in mazatlan, Immediatly we felt the love we had so missed for the past 4 years of not returning to this wonderful destination, The Staff was so accommodating, So much about this place is just home for...

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Thank 3eyedsturgeon
Reviewed March 10, 2016 via mobile

Nice grounds, pool and staff. But will most likely never stay again and we thought we had found a gem. Groups keep showing up and we a stuck here for 5 more days. First group took up the whole front of the place so everyone else was pushed of to a corner. Then yesterday another group showed up and partied...

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1Thank Chad S
PDX
Reviewed March 6, 2016

Overall, the best value in Mazatlan! Ocean front, top quality pool ocean front. Swim up bar and Jumbo drinks 55 peso's or 3.00 dollars US. Happy hour daily 2/1. Excellent friendly service. Location is great with lots of shopping and restaurants close by. Please check it out!

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Thank Brian b
Phoenix, Arizona
Reviewed March 3, 2016 via mobile

This resort is located right on the beach with its own private beach location. Te service here is good. The hotel needs some attention in areas but overall a great place in perfect location near to public transport and close to everything. Room service was frequent and very precise and took requests for extra towels quickly. The room we had...

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Thank fiasko82
Kamloops, Canada
Reviewed March 1, 2016 via mobile

We walked in and received such a warm welcome again. Our room was perfect; quiet, with excellent maid service, and a beautiful view. The poolside massage tent was an added bonus this year that we all took advantage of. Our favorite destination!!!

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Thank Rachel R
Cobble Hill
Reviewed February 17, 2016

Stayed here twice it has Ben great each time get the ocean view well worth the few extra dollars great pool swing up bar right on the beach the food is very good and staff are both very knowledgeable courteous and helpfull

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Thank Michael G
British Columbia, Canada
Reviewed February 14, 2016

We loved this hotel. Stayed 5 days out of our quick week long trip. I am picky and found it perfect. Fabulous staff, very clean, beautiful grounds and beach, good location, safe,fridge, great food, great happy hour. Wi-fi was perfect everywhere. We had a lovely ocean view room (which I would recommend). We've decided that Maz is where we will...

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1Thank lululemon
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Palms Resort of Mazatlan is located on the beautiful beaches of Mazatlan, in front of the three islands in the golden zone, and it posses a Mexican architecture with elements of Mexico.Location is the most important for a great vacation. Our guest love our location on the beach, the gardens, the infinite pool, pool bar, and comfortable rooms that invite you to relax.The perfect vacation at Mazatlan starts with a sun set, pacific tropical breeze and beaches with warm and crystal clear water. Rest in your personal oasis of comfort after a sunny day of recreation.All our rooms offer all the comfort that our guest need, with beds incredible comfortable.Enjoy our delicious gastronomic variety and cocktails in our restaurants and bars. ... more   less 

Additional Information about The Palms Resort Of Mazatlan

Address: Camaron Sabalo No. 696 | Zona Dorada, Mazatlan 82100, Mexico (Formerly Holiday Inn)
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $66 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Palms Resort Of Mazatlan 3*
Number of rooms: 183
Reservation Options:
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Also Known As:
Holiday Inn Sunspree Mazatlan Hotel Mazatlan
Holiday Inn Mazatlan
Mazatlan Holiday Inn
Hotel Style:
#6 Top resorts Hotel in Mazatlan
#13 Romantic Hotel in Mazatlan
#15 On the Beach Hotel in Mazatlan
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Questions & Answers

Here's what travelers have asked, with answers from The Palms Resort Of Mazatlan staff and other travelers.
17 questions
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Questions? Get answers from The Palms Resort Of Mazatlan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I really enjoyed the first floor.”
 of 5 bubbles StevenS729, Jan 15, 2017 | Read review
“Ocean View is always most desirable The higher the better. Even number rooms are Ocean View..”
 of 5 bubbles Tom655, Nov 23, 2016 | Read review
“Mountain view rooms are a bit quieter than poolside.”
 of 5 bubbles TrvlmavenCalifornia, Jul 17, 2016 | Read review
“Think twice”
 of 5 bubbles dr90404, Apr 7, 2016 | Read review
“My ocean view 5th floor was perfect !”
 of 5 bubbles ccoughlin46, Mar 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question