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Emporio Mazatlan

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Avenida Camaron Sabalo No. 51 Zona Dorada, Mazatlan 82110 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$72
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Free cancellation until 11/28/21
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Traveler (330)
360
Panoramas (40)
Room & Suite (203)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Emporio Mazatlan
Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 102 hotels in Mazatlan
Location
Cleanliness
Service
Value
GreenLeaders Platinum level
With architecture in the contemporary style, the hotel offers a stunning view of the Pacific Ocean and the ideal atmosphere for enjoying a relaxing break in its refurbished facilities. You can also enjoy a wide variety of gastronomic delights, in particular our seafood specialties.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Children's television networks
Business Center with Internet Access
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Swimup bar
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Solarium
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Ocean View
Languages Spoken
English, Spanish
1209Reviews17Q+A29Room tips
Traveler rating
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Popular mentions
Ruben M wrote a review Jun 16
1 contribution
No pros, all cons: They charged me 500.00 pesos per day for bringing my son along, he was considered the 4th person. Why? He stood in the same room, just to use the facilities? This is the definition of taking advantage of the situation. Speaking of the room, what a joke! Smells, is very small, the beds are full size, two people can't really rest on it. The closet spaces all beat up, did I mentioned the room smelled? The pool was ok. The hotel personal are always on the prowl trying to bust you for not buying drinks in the hotel. The exterior needs paint and just outside the hotel by the sidewalk, the stench of piss is overwhelming. The beach area is way to small, the hotel is located in a corner and it makes for the space to run out of sand, particularly at high tide. Do yourselves a favor and stay at Gaviana or playa mazatlan, I've stayed there before and are, by far, much nicer places.
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Date of stay: June 2021
Value
Rooms
Service
Room Tip: Get a suite, it may be better.
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Saul S wrote a review May 2021
2 contributions
Greatful and very Nice view from the room to the sea. Pool clean, very good service and personal. Good food and drinks, a lot of hospitality and attention. Personal lindo y muy atento todo el tiempo. 😍
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Date of stay: May 2021Trip type: Traveled with friends
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LimeyInSD wrote a review May 2021
San Diego, California36 contributions9 helpful votes
+1
First the good: • Nicely located beachfront with easy beach access (though to the "rougher" part of the beach) • Most rooms had a partial or full ocean view X20 - X25 had the best views (albeit distant), largest rooms. • Beds were very comfortable • Nice balconies • Food was excellent quality • Staff were friendly, though many not all that knowledgeable about local amenities • Fitness center was clean, well kept • Good adherence to Covid-19 safety measures Now the not so good: • No activities desk to organize tours • No tourist guide brochures or magazines giving any guide to local amenities. • No refrigerator in the rooms • No ice makers in the hallways • No onsite or nearby water gear rental (kayaks, sailboats, surfboards, bikes) • No nightlife, canned or live music at the bar (at least during the week while we were there). We were 6 family 4 generation + 1 baby in 3 rooms. We had some issues with the first rooms we got (stuff not working, some mildew smell) but the management resolved them by giving us new rooms. The place was ideal for kids and independent couples looking to stay at the place. Not good for people wanting to do activities, or go to the cool parts of Mazatlan (other side of the Malecon). Also, note, it's smaller than it looks on web site photos and a bit more run-down than it looks. It's an older hotel.
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Date of stay: April 2021
Rooms
Location
Service
Room Tip: Rooms with the best views are the ones closest to the road, so noisier. Side rooms (N and S),...
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Rich E wrote a review Apr 2021
El Cajon, California38 contributions10 helpful votes
Day before my stay was to begin I recieved an email stating Emporio did not have 3 digit code for my credit card, and I'd lose my reservation if I did not get them the code before 5 PM, that day. It was already 7 PM, and their reservation department was closed. So I went to bed not knowing if they'd honor the reservation I made a monthly and a half prior. When I called them in the morning they told me they couldn't give me the Jr Suite I had reserved. I was very upset and I told them they had no honor. After a half hour on the phone they finally said they'd give me what I booked. The room has a great view, good location, and is run down in need of a remodel. There are 2 pools, and a large Jaccuzzi next to the bar. Every time I wanted to sit in jaccuzzi it was full of kids. One of the pools is specifically for children and the other pool is not off limits to children. So I asked if the jaccuzi was for adults only? They said yes, but wouldn't do anything, I had to call the front desk and complain to get the kids out of the jaccuzzi So I could relax. Today I see the jaccuzzi is full of kids again. No appologies from anyone, and no clue about how to run a Hotel. It's sad to see So much potential wasted. Avoid this place or be prepaired to argue for anything that should be a given.
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Date of stay: April 2021Trip type: Traveled as a couple
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Armando A wrote a review Apr 2021
1 contribution
Had a great experience at Emporio, rooms were clean as were all the amenities. The house keeping staff was very attentive. Shout out to Manuel at the front desk for great customer service during check in/check out. Would definitely visit again!
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Date of stay: April 2021Trip type: Traveled with family
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PRICE RANGE
$65 - $220 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
emporio mazatlan hotel mazatlan, emporio hotel mazatlan, emporio resort mazatlan
LOCATION
MexicoPacific CoastSinaloaMazatlan
NUMBER OF ROOMS
133
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Frequently Asked Questions about Emporio Mazatlan
Which popular attractions are close to Emporio Mazatlan?
Nearby attractions include Joe's Oyster Bar (0.2 miles), Mazatlan Comedy Club (0.08 miles), and Joyeria Cielito Lindo (0.3 miles).
What are some of the property amenities at Emporio Mazatlan?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
What food & drink options are available at Emporio Mazatlan?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Emporio Mazatlan?
Yes, free parking is available to guests.
What are some restaurants close to Emporio Mazatlan?
Conveniently located restaurants include Agatha Kitchen Bar Mazatlán, Las Brochetas, and Vittore Terrazzo Ristorante.
Are there opportunities to exercise at Emporio Mazatlan?
Yes, guests have access to a pool and a fitness center during their stay.
Does Emporio Mazatlan offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Emporio Mazatlan?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Emporio Mazatlan?
Many travelers enjoy visiting Angela Peralta Theater (Teatro Angela Peralta) (3.3 miles).
Does Emporio Mazatlan have any great views?
Yes, guests often enjoy the ocean view available here.
Is Emporio Mazatlan accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.