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Emporio Mazatlan

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Emporio Mazatlan
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501 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Monterrey
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

i stayed 5 days with my family during August and after some minor points can say its a very good option! Nice hotel at the beginning of the boulevard "zona dorada" (golden zone), pool for kids loved for my girls, good gym and excellent attitude service from staff. Internet seems a little slow during nights and there are a lot... More 

Helpful?
Thank AlexMolina
Mazatlán, México
1 review
5 of 5 stars Reviewed 2 weeks ago

Nice and quiet hotel I really recommend this hotel, the service was very helpful. And the front desk people were very nice. We have the best time definitely I will come again. I didn't try their food...

Review collected in partnership with this hotel

Helpful?
Thank vivib771
Emporio M, Director General at Emporio Mazatlan, responded to this review

Thank you very much for all your comments. We are really satisfied that your stay with us was great and we hope to see you again in Emporio Mazatlan soon. Thank you for your preference! Regards, More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

My family and I really love this hotel great service and everything... every year we go to Mazatlan we always stay at this hotel... Jesús Rojas (El bell boy) gives the BEST service anybody can ask for... He helps you take all your suit cases and everything to your room He's very kind and always in a positive attitude to... More 

Helpful?
Thank Candisgarcia
Emporio M, Director General at Emporio Mazatlan, responded to this review

We appreciate all your comments about your recent stay wiht us. . We are really satisfied that your stay with us was great, we hope to see you again as our guest soon. Best regards, More 

Iowa City, Iowa
1 review
3 of 5 stars Reviewed July 11, 2016

The staff is not very efficient. As I was checking in I stood in front of a receptionist who was working on something else, didn't acknowledge me and then walked away to a back room without saying anything. Finally a young man came over to check me in. The shower door did not close all the way and water spilled... More 

Review collected in partnership with this hotel

Helpful?
Thank Lupe H
Emporio M, Director General at Emporio Mazatlan, responded to this review

Thank you very much for your comments about Emporio. we apologize for the inconveniences during your stay wiht us.. Thank you again we really apreciate your comments and we hope to see you soon as our guest. Best Regards, More 

Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 25, 2016 via mobile

As mentioned in other reviews, Pedro is the man! What makes Mexico the best touristic place to go is the people. The flights and the hotel costs are high and it makes no-brainer to choose Cancun better. The staff at the cost is second to none. Ask Pedro to just bringing the beers ;)

Helpful?
Thank Alberto J
Emporio M, Director General at Emporio Mazatlan, responded to this review

Thank you for your review and we are glad that most of your stay you were satisfied. We are really thankful for your opinion about Emporio Mazatlan Hotel. We hope you back very soon. More 

Alameda, California, United States
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed June 9, 2016

This place is wonderfully set - not too touristy but not too far off the beaten path. Good hotel with a GRAND view of the ocean and islands. The beds and shower was average. The food could be a bit better. Some of the staff isn't super friendly either but they are helpful. For the price alone, I'd go again.

Helpful?
Thank Charmagne72
Emporio M, Director General at Emporio Mazatlan, responded to this review

We appreciate all your comments. We are really satisfied that your stay with us was great, we hope to have you again as our guest soon. More 

Madison, Wisconsin
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed March 20, 2016

My wife and I enjoyed our stay at the Emporio Hotel so much that we extended our vaction for a few days. The staff was very professional and sincere in catering to our needs and resolved any minor problems we experienced as soon as possible. Kudos in particular to Billy, Pedro and Enrique, our new friends, who patiently worked with... More 

Helpful?
Thank Rich H
Emporio M, Director General at Emporio Mazatlan, responded to this review

We are really satisfied reading this opinion about Emporio Hotel. We are proud to work hard every day to create excellent service. We want to thank you for your recommendation and we hope to see you soon as our guest in the next future. Regards, More 

Leon, México
1 review
5 of 5 stars Reviewed March 17, 2016

The last february i had the greates oportunity to visit mazatlan everithing was perfect great beach people and food as well my experience in the hotel emporio was simply perfect the make me feel special

Review collected in partnership with this hotel

Helpful?
Thank joel_marmolejo
Emporio M, Director General at Emporio Mazatlan, responded to this review

We appreciate all your comments. We are really satisfied that your stay with us was great and we hope to see you in Emporio Mazatlan soon. Thank you for your preference! Regards, More 

Mount Saint Francis, Indiana
2 reviews
2 of 5 stars Reviewed February 12, 2016

My wife reviewed the hotel for the cafe area but forgot to mention Pedro, by all means this person is a 4 star waiter, bartender and all around great guy. I am not sure why he was not mention but I think she mentioned Hector instead of Pedro. 4 star service thank you so much for making our trip enjoyable.... More 

Helpful?
Thank VICTOR B
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 8, 2016

The Restaurant GM,Arturo, his staff and all those involved in the pool and food service area including banquets were wonderful people and a delight to talk with. He and his staff went out of their way to make sure my husbands' 66th birthday was a special day. The chef prepared a wonderful made- to -order meal just for the two... More 

Helpful?
Thank Jacqueline B
Emporio M, Director General at Emporio Mazatlan, responded to this review

Thank you so much for all your comments regarding our valued staff and our service. We will make sure that Alvaro, Hector, Arturo and Rocio whom exceeded your expectations, will receive your comments. As you mentioned, we make you feel like family and we work every day with love and enthusiasm, providing memorable experiences to all our guests. It will... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
With architecture in the contemporary style, the hotel offers a stunning view of the Pacific Ocean and the ideal atmosphere for enjoying a relaxing break in its refurbished facilities. You can also enjoy a wide variety of gastronomic delights, in particular our seafood specialties. ... more   less 

Additional Information about Emporio Mazatlan

Address: Avenida Camaron Sabalo No. 51 | Zona Dorada, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $80 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Emporio Mazatlan 3*
Number of rooms: 133
Reservation Options:
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Also Known As:
Emporio Mazatlan Hotel Mazatlan
Emporio Hotel Mazatlan
Emporio Resort Mazatlan
Hotel Style:
#3 Top resorts Hotel in Mazatlan
#7 Best Value Hotel in Mazatlan
#7 On the Beach Hotel in Mazatlan
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