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1/28/2018 1/29/2018
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    Emporio Mazatlan

    Avenida Camaron Sabalo No. 51 | Zona Dorada, Mazatlan 82110, Mexico
    011 52 55 4163 7676
    Hotel website
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    1/28/2018 1/29/2018
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    SAVE $11
    Traveler (211)
    Room & Suite (164)
    Pool & Beach (69)
    • Excellent29%
    • Very good34%
    • Average19%
    • Poor10%
    • Terrible8%
    Travelers talk about
    “golden zone” (8 reviews)
    “every morning” (4 reviews)
    “ocean” (10 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Poolside Bar
    Fitness center
    Multilingual Staff
    Wheelchair access
    Business Center
    Laundry Service
    3.0 Star Hotel
    All hotel details
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    Jan 28Jan 29
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (783)
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    1 - 5 of 106 reviews

    Reviewed November 14, 2017

    Great people at this location. They always try to anticipate your needs and are right there if you need something. The room are clean and comfortable. Bathroom a little small and need better lighting. Towel are plentiful and new for the bathroom, but the pool...More

    Thank Susan P
    Response from Salvador G, Director General at Emporio MazatlanResponded November 15, 2017

    Hi Susan P Thank you very much for your valuables comments about your recent stay, are an important incentive for all associates at Emporio Mazatlan. We just have made some investments for your convinience, I´ll have our pool towels been changed, as well as lamps...More

    Reviewed October 9, 2017

    Clean room, attentive service. Very small bathroom, hot water is rather hit and miss as well and really hard towels, don't know what happened there. The restaurant is probably worth avoiding. I had a salad and thought the honey-mustard dressing sounded quite interesting. Unfortunately the...More

    Thank Tzinti
    Response from Salvador G, Director General at Emporio MazatlanResponded October 14, 2017

    Hi Tzinti I appreciate your valuable comments about your recient stay, is a hughe opportunity to improve on the quality of service that you deserve when coming to Emporio Mazatlan. Food and Beverages and Housekeeping staff involve are aware and they have taken proper steps...More

    Reviewed August 13, 2017 via mobile

    Beautiful room beach view. Bell boys are ok except if you leave your car at the valet parking. You'll be your own valet since they won't go and pick up your car for you. Bathroom was quite dirty specially the sink. AC at the room...More

    Thank Afra A
    Response from Salvador G, Director General at Emporio MazatlanResponded August 20, 2017

    Dear Afra A Thank you for your feedback about your recently stay with us, it is the way to improve on the quality of service expected when coming to Emporio Mazatlan, managment and I has taken proper steps in order to avoid it happen again....More

    Reviewed August 8, 2017

    Our shower had mold, the hotel was dirty, pools had cracks and missing tiles, and they over charged my card for my stay. When I tried to fix it, no one knew how to fix it. I will never stay there again.More

    Review collected in partnership with this hotel
    Thank Elle J
    Response from Salvador G, Director General at Emporio MazatlanResponded August 13, 2017

    Dear Elle J I really appreciate your valuables comments about your recent stay, it is the way to improve our managment. Main responsables and I have taken proper steps in order to fix it and avoid it happen again. We hope to have the opportunity...More

    Reviewed July 14, 2017 via mobile

    So I arrived at the hotel check in was fast asked for a ocean view room, she said that at the moment she didn't have anything if I wanted a first floor room, I said okay asked if it had ocean view she said yes...More

    Thank Maria E
    Response from Salvador G, Director General at Emporio MazatlanResponded July 16, 2017

    Dear Maria E Thank you very much for your valuable comments about your experience of your last stay, these has been reviewed by every responsible involved and the management in order to avoid it happen to any one else. The extra person charge is applied...More

    Awards & Recognition
    GreenLeadersPlatinum level
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Business Center with Internet Access
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    • Price range
    • $75 - $208 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Top resorts Hotel in Mazatlan
    • #12 On the Beach Hotel in Mazatlan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 133
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, BookIt.com, Hotels.com, Travelocity, Hotwire, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your Emporio Mazatlan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Sinaloa >
    • Mazatlan
    • Also Known As
    • Emporio Mazatlan Hotel Mazatlan ,
    • Emporio Hotel Mazatlan ,
    • Emporio Resort Mazatlan
    Add Photo Photos
    Traveler (211)
    Room & Suite (164)
    Pool & Beach (69)
    Dining (52)
    Hotel & Grounds (189)
    Bathroom (9)
    Business Center & Event Rooms (5)
    Family and Play Areas (3)
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    Ask a question
    Questions & Answers
    June 19, 2017|
    AnswerShow all 2 answers
    Response from Lakeside31 | Reviewed this property |
    No. But there is a private sandy area on the hotel property with umbrellas, showers and bar service. The area is small and sits higher than the actual beach. There's a walkway down to the beach below.
    February 22, 2015|
    AnswerShow all 3 answers
    Response from Emporio M | Property representative |
    we have only European plan, we don't have all inclusive rates, regards,
    Room Tips
    "Get a room that overlooks the quad. You get a view of the sea and the pool."
    Read review
    "Room was on main street at front, but minimal noise. Function room entirely enclosed & minimal..."
    Read review
    "refurbish the entire hotel and retrain all staff"
    Read review
    "3rd floor -Ocean View Suite, great view and very spacious"
    Read review
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