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    Emporio Mazatlan

    Avenida Camaron Sabalo No. 51 | Zona Dorada, Mazatlan 82110, Mexico
    Hotel website
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    Savings alert: 25% below average rate
    Best prices for your stay
    06/04/2017 06/05/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $130
          $76
          Great Deal
          $96
          $91
          Traveler (200)
          Room & Suite (165)
          Pool & Beach (63)
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          Overview
          • Excellent30%
          • Very good33%
          • Average18%
          • Poor9%
          • Terrible7%
          Travelers talk about
          “wifi service” (2 reviews)
          “golden zone” (8 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness center
          Multilingual Staff
          Wheelchair access
          Business Center
          Laundry Service
          3.0 Star Hotel
          All hotel details
          Offers from Emporio Mazatlan
          Special Offer: Package Deal
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          Rooms
          Jun 4Jun 5
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (688)
          Traveler rating
          Traveler type
          Time of year
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          1 - 5 of 688 reviews

          Reviewed 2 days ago via mobile

          I expected much better. The treatment by the restaurant captain was awful, everyone was rude, front desk manager was super rude and arrogant right from the start, nobody ever said hi in the hallways except one great guy named Panton, the room was very deteriorated...More

          Thank Lydia L
          Reviewed March 24, 2017

          Our stay at the Emporio Mazatlan (March 3-11) was wonderful. The staff are wonderful, so friendly and so helpful. We had great service. They are all Great!! I would recommend spending the extra money and getting an ocean suite, the view is worth it. The...More

          1  Thank fossep
          Response from Daniel S, Director General at Emporio Mazatlan

          Hello fossep! Greetings from sunny Mazatlan! Thanks a lot for share with Tripadvisor members your trip experience in our hotel, we appreciate this comments and this important information keep us on moving to improve our service quality. Hope to see you soon!

          Reviewed January 30, 2017 via mobile

          We were reluctant to book this hotel based on the reviews, but had to make a last minute trip to the area and the price was right via a travel website. We had stayed nearby in December, and had wandered through the hotel and saw...More

          1  Thank Lakeside31
          Response from Emporio M, Director General at Emporio Mazatlan

          We really appreciate all your comments. We are really satisfied that your stay with us was great and we hope to see you again in Emporio Mazatlan soon, Best regards,

          Reviewed January 12, 2017

          I stayed at Emporio Mazatlán, along with a group of friends, from December 31 to January 5. My bathroom had a terrible smell, so I had to ask for another room. Fortunately the ladies from reception were very nice and told me I could change...More

          1  Thank mrLuick
          Response from Daniel S, Director General at Emporio Mazatlan
          Google Translation

          Buenas Tardes mrLuick! Muchas gracias por compartir su experiencia en nuestro hotel con millones de viajeros, tenga por seguro que...More

          Reviewed December 24, 2016 via mobile

          The service is simply terrible, there is no willingness to make you have a decent stay. In order to get ice we had to look around almost the entire hotel, the rooms smelled bad, the sheets and pillows as well, there was no hot water,...More

          1  Thank Mario V
          Response from Daniel S, Director General at Emporio Mazatlan
          Google Translation

          Estimado Sr. Vazquez: Le envío un cordial saludo, esperando haya llegado con bien a su destino, de igual forma agradezco...More

          Hotel Playa Mazatlan
          1,746 reviews
          #6 of 79 hotels in Mazatlan
           
          The Inn at Mazatlan
          657 reviews
          #9 of 79 hotels in Mazatlan
           
          The Palms Resort Of Mazatlan
          336 reviews
          #18 of 79 hotels in Mazatlan
           
          El Cid Marina Beach Hotel
          2,137 reviews
          #1 of 79 hotels in Mazatlan
           
          About
          Awards & Recognition
          GreenLeadersPlatinum level
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Beachfront
          • Bar/Lounge
          • Free Parking
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Fitness Center with Gym / Workout Room
          • Hotel Amenities
          • Free Parking
          • Meeting Rooms
          • Conference Facilities
          • Room Service
          • Business Center with Internet Access
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Hot Tub
          • Fitness Center with Gym / Workout Room
          Details
          • Price range
          • $75 - $197 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #4 Top resorts Hotel in Mazatlan
          • #9 On the Beach Hotel in Mazatlan
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 133
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Preferred Hotels, Hotwire, Hotels.com, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Emporio Mazatlan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Pacific Coast >
          • Sinaloa >
          • Mazatlan
          • Also Known As
          • Emporio Mazatlan Hotel Mazatlan ,
          • Emporio Hotel Mazatlan ,
          • Emporio Resort Mazatlan
          Add Photo Photos
          Traveler (200)
          Room & Suite (165)
          Pool & Beach (63)
          Dining (49)
          Hotel & Grounds (185)
          Bathroom (9)
          Business Center & Event Rooms (4)
          Family and Play Areas (3)
          Nearby
          Sponsored by:
          Ramada Resort Mazatlan
          291 reviews
          .16 miles away
           
          Hotel Playa Mazatlan
          1,746 reviews
          .29 miles away
           
          Azteca Inn
          148 reviews
          .29 miles away
           
          Quality Inn Mazatlan
          55 reviews
          .23 miles away
           
          Nearby Restaurants
          Dolce Mami
          83 reviews
          .32 miles away
          Vittore
          108 reviews
          .16 miles away
          La Terraza Restaurant
          64 reviews
          .29 miles away
          Agatha Kitchen Bar
          66 reviews
          .14 miles away
          Nearby Attractions
          Golden Zone
          333 reviews
          .64 miles away
          Onilikan Artisan Liquors
          56 reviews
          .58 miles away
          Onca Explorations
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          .67 miles away
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          .82 miles away
          Questions & AnswersAsk a question
          jdvnurse
          Are the rates on the hotel website all inclusive? I didn't see an option to add this.
          February 22, 2015|
          Answer Show all 3 answers
          Response from Emporio M | Property representative |
          we have only European plan, we don't have all inclusive rates, regards,
          0
          Votes
          lugardomary
          Quisiera 2 habitaciones una para 5 señoritas y otra para matrimonio Con fecha 29 de junio al 3 de julio Gracias
          February 26, 2017|
          Answer
          Response from Aaron G |
          Disculpe, esta tratando de hacer una reservacion o cual es su pregunta? Si quiere hacer una reservacion, le aconsejo que llame al hotel, aqui no la va a poder hacer. Yo hice mi reservacion hace una semana y fueron muy... More
          0
          Votes
          lugardomary
          Quisiera 2 habitaciones una para 5 señoritas y otra para matrimonio Con fecha 29 de junio al 3 de julio Gracias
          February 26, 2017|
          Answer Show all 3 answers
          Response from Emporio M | Property representative |
          Hola Con gusto te paso los datos de nuestra Gte. de reservaciones , para un servicio más personalizado te puedes comunicar al telefono 01 8007169555 donde con gusto se te atenderá ó visita nuestra página web , saludos
          0
          Votes
          Google Translation
          Room Tips
          "3rd floor -Ocean View Suite, great view and very spacious"
          Read review
          "Higher floors with a view"
          Read review
          "I paid a little extra for a 222 (or 333 or 444) these rooms are bigger (suites) and have bigger balconies."
          Read review
          "Try to stay on the fourth floor"
          Read review
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