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Oceano Palace

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Oceano Palace
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817 Reviews from our TripAdvisor Community

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Showing 342: English reviews
2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Horrible view. Was on our 1st anniversary and they couldn't give us a king or queen size bed. Even though that's what I booked. Very packed, dirty, smelly, front desk rude, no hand towels, remote did not work. Cockaroaches eveywhere.

Helpful?
Thank Cesar B
Level Contributor
45 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed June 10, 2016 via mobile

We booked a week all inclusive at the Oceano Palace and our transportation was included. The drive from the airport was around 25 minutes. Checkin was quick, they provided us with a code for free internet, a towel card, room keys and a tv remote. The provided information about the hotel and activities but they were in Spanish. I asked... More 

Helpful?
1 Thank MacapaAB
London, United Kingdom
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 27, 2016

I spent 2 nights/3 days here in May. the staff are great, the food was good and the service was excellent. it is situated right on the beach and has a great pool - kids and adults. The buffett breakfast is very good and allows you to sit outside, next to the beach and take in the views which are... More 

Helpful?
Thank Nic I
Edmonton, Canada
Level Contributor
67 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 17, 2016

This hotel is located right on the ocean in the golden zone! Walking distance to restaurants, shopping and many other hotels. Very reasonably priced, clean rooms. Recently remodled. We loved this hotel with a pool, outdoor eating bar and steps away from the beautiful Pacific Ocean!

Helpful?
Thank Jeannine D
Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 2, 2016

Booked one week at this hotel all inclusive, arrive, inclusive does not include Ala Carte Restaurant or Premium Liquor, hotel caters to Mexican's, not foreign, hotel staff barely spoke English, changed rooms after one night due to No Hot Water, phone didn't work in room, no running watering for bathroom sink. When we checked in, was not advised of what... More 

Helpful?
2 Thank LindaJ369369
2 reviews
5 of 5 stars Reviewed April 14, 2016 via mobile

Myrna might be the best server I have ever had! Ask for her table and treat yourself to a Coconut Ginger Mojito! The Ceviche and Scallops are great too! Highly recommended! I'm ate there two nights in a row with business clients because it was awesome!

Helpful?
Thank Travis M
Mexico City, Mexico
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed April 11, 2016 via mobile

We would never come back, even if it were free. I booked this hotel after reading some good reviews but I don't believe they were talking about the same place. Since we entered the hotel the aspect was bad due to the construction, taxi driver dropped us near the front desk but there was no personal there to help us... More 

Helpful?
1 Thank Alicia F
Tennessee
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 11, 2016 via mobile

I read a lot of review about this hotel on trip adviser before I booked it. They gave us double bed instead of King because no king was available. Room is dark and nasty, really poor quality, no refrigerator and tv didn't work. Door lock for balcony was not working properly. Water pressor was too low and I was forced... More 

Helpful?
1 Thank Rob8655
Hedley, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 26, 2016

The staff and amenities of this hotel are excellent stayed on the 7th floor with a ocean view room. Very clean comfy beds only inconsistent on coffee and water replacement. Didn't go all inclusive would if we go back due the food prices are expensive in the hotel breakfast for two was around $22. Beach could be kept cleaner by... More 

Helpful?
Thank Kevwhitt
Minneapolis, Minnesota
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed March 23, 2016

This is our third year at Oceano Palace. It is still a good value, great location and, if on ocean side, a fabulous view without the construction noise or band noise from late night restaurant bands. If you choose to stay here pay extra for ocean view room (they have a balcony with a padded bench and only 100 feet... More 

Helpful?
2 Thank fthomasj89
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
More than 260 recently renovated rooms, studios and suites, most with spectacular views of the Pacific Ocean and the Mazatlan Islands Nature Reserve, Isla de Pajaros, Isla de Venados, Isla de Chivos. The rooms with street view, overlook Camaron Sabalo Avenue. All Inclusive and European Plans available. Location: Golden Zone 30 minutes away from airport, 15 minutes from downtown, 10 minutes from aquarium, and 10 minutes from golf courses. ... more   less 

Additional Information about Oceano Palace

Address: Avenida Camaron Sabalo S/n | No. 2601, Mazatlan 82103, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $38 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Oceano Palace 3.5*
Number of rooms: 260
Reservation Options:
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Also Known As:
Oceano Palace Hotel Mazatlan
Oceano Palace Mazatlan
Hotel Style:
#28 On the Beach Hotel in Mazatlan
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