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El Cid Marina Beach Hotel

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El Cid Marina Beach Hotel
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1,525 Reviews from our TripAdvisor Community

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Showing 1,139: English reviews
Anaheim, California
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed at the Marina Beach hotel, great location, awesome food by the pool. Take the boat taxi across the boat channel to our own beach with palapa sand awesome waves. You can also take an on demand shuttle to el Cid el Moro and Castilla Beach hotels for larger, busier activities. More pools and and restaurants. There is also the... More 

Helpful?
Thank Don m
A TripAdvisor Member
5 of 5 stars Reviewed 2 days ago NEW

My wife's family has a timeshare in what is supposed to be the best resort in Mazatlan (Pueblo Bonito Emerald Bay), and we could have stayed there but we do not regret staying at El Cid Marina! This hotel has everything you need including its own private beach two beautiful pools a marina with sports fishing an amazing restaurant with... More 

Review collected in partnership with this hotel

Helpful?
Thank A TripAdvisor Member
GMELCID, Director General at El Cid Marina Beach Hotel, responded to this review

Dear Guest, We’re glad you enjoyed your stay and the service our staff provided. They take great pride in their work and we receive lots of compliments from our guests on the quality of the service. We pride ourselves on delivering excellent service and a good night’s sleep to all our clientele. To ensure we are able to maintain our... More 

Eugene, Oregon, United States
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

While I stayed at the Castilla I am going to review its sister Hotel The Marina Beach Hotel since I spend most of my time there. It is one of four El Cid properties. along the coast. The rooms are spacious and beautifully appointed. Blues and whites really make this hotel unique for its surroundings, I asked to tour one... More 

Helpful?
Thank Joe Z
GMELCID, Director General at El Cid Marina Beach Hotel, responded to this review

Dear Joe Z, Thank you for all the wonderful comments regarding your stay. It was a pleasure for my staff and I to take care of you while visiting Mazatlan. I am pleased that overall you had a nice stay at El Cid Marina. I would like to let you know that we do take your comments in regards of... More 

Seattle
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

They never got a single order right and they snuck in charges left and right even though we were all-inclusive. This is a very sketchy establishment. The servers were rude as well. I'll have to do a lot of work to reconcile all the charges with my bank and manage the disputes.

Helpful?
Thank MartinandEm
GMELCID, Director General at El Cid Marina Beach Hotel, responded to this review

Dear MartinandEm, We are committed to the satisfaction of our customer and concerned that your experience doesn't reflect on the high level of service we strive to deliver. Please accept my sincere apologies for the misunderstood. we are looking for you to speak you personally on this regard should your time permit. Thank you for your review and we look... More 

Coraopolis, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a corner room with a beautiful view! Room was always clean, food was excellent and service was outstanding!! Spent time on the beach where local vendors are usually annoying - even they were very low key and friendly! Would go back in an instant!!!!

Helpful?
Thank janny475
GMELCID, Director General at El Cid Marina Beach Hotel, responded to this review

Dear janny475, Thank you for your compliments. We work diligently to offer the best service, the “little touches”, and a great stay for each guest; it is nice to know when we have succeeded. We are always delighted to know that we have exceeded expectations for our guest, especially on their first visit with us. We are genuinely excited about... More 

Washington, New Jersey
Level Contributor
33 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been staying at the Marina El Cid for over 10 years. We like the low key atmosphere as we do not like high-rises. The staff are pleasant and the food is good. Mazatlan is our winter getaway and will always return to the Marina El Cid.

Helpful?
Thank Maria C
GMELCID, General Manager at El Cid Marina Beach Hotel, responded to this review

Dear Maria C, I would like to thank you for your wonderful comments with regards to your recent stay with us. It was a pleasure to note how much you enjoyed your vacation and would like to take this opportunity to thank you for your loyalty. We appreciate all feedback; but, especially enjoy reading about the great experiences with our... More 

iowa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have bee there Multiple times but tis time we took 18 family members fro the age of 1 1/2 to 79 , my father had had a stroke 8 years ago and does not walk well , the staff at the resort was fantastic with him always made him feel like he was the only one. the service and... More 

Review collected in partnership with this hotel

Helpful?
Thank buckIowa
GMELCID, General Manager at El Cid Marina Beach Hotel, responded to this review

Dear bucKIowa, Thank you very much for taking the time to write a review of El Cid Marina Beach Hotel. We are very grateful when a guest will express their opinion. We especially like to hear positive comments such as yours and very much appreciate the very kind sentiments. The staff at El Cid has been working very hard to... More 

Keller
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

Overall we enjoyed out trip. Best pictures on site at the resort A+++ for family pictures! The rooms are updated, but I'm used to Gold crown, which this was supposed to be, but far from that. Most of the restaurants were down the street at the other ElCid Hotels. But we found those to be chaos. It is a lot... More 

Review collected in partnership with this hotel

Helpful?
Thank kellyreneew
GMELCID, General Manager at El Cid Marina Beach Hotel, responded to this review

Dear kellyreneew, My sincere thanks for completing a review on tripadvisor. It is great to see that you enjoyed mention of some highlights of your recent stay with us. At the same time, we hope that you will consider our resort again for a future vacation. In the meantime, receive our warmest regards. Sincerely, Isaías Gómez General Manager. More 

1 review
5 of 5 stars Reviewed 3 weeks ago

First of all the city of mazatlan is really gorgeous filled with lots of culture and things to do. The night life is really awesome, I had no problems what so every. Aso for the hotel it's really simple but elegant and pretty, the pools are the place to be especially where the activities crew works. Thanks to Andrea Nuñez,... More 

Helpful?
Thank Noe C
GMELCID, General Manager at El Cid Marina Beach Hotel, responded to this review

Dear Noe C, It was a pleasure to welcome you in El Cid El Marina Beach Hotel and our duty to give service. It was great to read your kind observations & I am delighted that you and your family had a comfortable stay. All of the team are committed to delivering fantastic levels of customer service and will really... More 

Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Pool itself and poolside service was fantastic. The grounds were kept beautiful for the most part everything was spotless. Our room could have been stocked and cleaned better. Housekeeping barged in one night at 830pm without knocking. So that was weird.

Review collected in partnership with this hotel

Helpful?
1 Thank DevinRooney
GMELCID, General Manager at El Cid Marina Beach Hotel, responded to this review

Dear DevinRooney, First of all we would like to congratulate you on your recent wedding. We are very glad that you enjoyed your stay at El Cid Marina Beach Hotel and in Mazatlan, especially since it was your honeymoon, one of the most important and anticipated occasions in life. I am glad you found the hotel charming, in a great... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Enjoy the peaceful atmosphere and first class services of one of Mexico's finest beachfront properties located just five minutes from the cultural epicenter of Mazatlan's Golden Zonewith attractive shops, restaurants, nightclubsand El Cid Golf & Country Club. This premier Mediterranean-style hotel is the preferred secluded spot for families who want to reconnect or couples looking for romance. Defined by our unparalleled hospitality, amazing marina-front location, inviting swimming pools, tranquil private beach and tantalizing cuisine, El Cid Marina Beach offers an unforgettable vacation experience. • Beautifully Appointed Suites • European, All-Inclusive & Elite All-inclusive Plans • Upscale Atmosphere • Secluded Golden Sandy Beach reachable by a quick water taxi ride • Two restaurants • Two pools and a spacious Jacuzzi • Two Snack Bars • Full Service Marina with Aries Sports fishing Fleet • Access to facilities of three nearby El Cid hotels and El Cid Golf & Country Club by complimentary shuttle • WIFI Internet Access • Only 20 miles from Mazatlan Airport • Pronatours Tour Desk ... more   less 

Additional Information about El Cid Marina Beach Hotel

Address: Av. Camaron Sabalo s/n, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $109 - $603 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cid Marina Beach Hotel 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Hotel Marina El Cid
El Cid Marina Beach Resort
Marina El Cid Hotel
El Cid Mazatlan Mexico
El Cid Marina Mazatlan
Mazatlan El Cid
Hotel El Cid Marina Beach
Hotel Style:
#1 Business Hotel in Mazatlan
#1 Top resorts Hotel in Mazatlan
#2 Spa Hotel in Mazatlan
#2 Romantic Hotel in Mazatlan
#2 On the Beach Hotel in Mazatlan
#3 Family Hotel in Mazatlan
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