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Pueblo Bonito Mazatlan

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Pueblo Bonito Mazatlan
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1,350 Reviews from our TripAdvisor Community

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Showing 765: English reviews
Omaha, Nebraska
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

... Prepare to be disappointed by PB Mazatlan. The food was good and the drink selection was fair but the rooms were pretty horrible. We travel yearly with a group of coworkers, we chose PBM based on great experiences at other PB properties and by recommendations on this site as well as Facebook. We were led to believe that the... More 

Helpful?
Thank BOmaha3
Tukwila, WA
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

With all of the positive trip advisor remarks, over 1200, I was expecting a really nice room. Our room was quite disappointing. The furnishings were old and outdated. The smell was musty. Ants were crawling around in the kitchenette and bedroom. The housekeeping was just ok. I didn't put my clothes in the drawers because they didn't look clean. I... More 

Helpful?
1 Thank TukwilaTulip
Phoenix, Arizona
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I love returning to Pueblo Bonito Mazatlan each year. The staff is always very welcoming, food is consistently delicious, with the activities staff including Cindy, Jazmin and Carlos providing fun things to do such as darts, ping pong, bingo, Texas hold'em poker, Blackjack, water volleyball, and beach volleyball. Last night I experienced a new activity through our resort that I... More 

Helpful?
Thank Janet R
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear Janet. Thank you very much for your awesome review and being such a loyal guest to Pueblo Bonito Resort. What a wonderful comments you have for us. So complete, so nice. It will help travelers to make the right decision when it comes to choosing the ideal resort for their vacation. It’s a pleasure to know that this experience... More 

A TripAdvisor Member
4 of 5 stars Reviewed 5 days ago NEW via mobile

Nice place. Nicer people. Not wonderful food but local restaurants make up for that!! Beautiful ocean views from every room. Water lovely...no rocks!! There are two aide to the property. Two pools one better than the other. Well stocked and reasonably priced Super Deli on site. Had two massages and a facial. As good as anywhere else I have had... More 

Helpful?
Thank A TripAdvisor Member
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear valued guest. Thank you very much for your awesome review to Pueblo Bonito Resort. We appreciate the opportunity to host on your recent visit to our hotel. We are proud to know that this experience was a very positive one, highlighted by our great service and Mexican hospitality. Hope to see you back soon on this your home. Kind... More 

Minnesota
1 review
5 of 5 stars Reviewed 1 week ago

since i arrived to mazatlan im falling in love of this place. tjere are a lot o fun things to do. the hotel is really cool. the worker. the food the activities. the beach is beatiful o reallu recomendvthia place for your next vacations ;)

Helpful?
Thank funnychick2016
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear valued guest. Thank you very much for your awesome review to Pueblo Bonito Resort. We appreciate the opportunity to host on your vacation trip to Mazatlan. We are proud to know that this experience was a very positive one, highlighted by our great service and Mexican hospitality. Hope to see you back soon on this your home. Kind Regards. More 

New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

I really loved thus place. Mazatlan is a really noce placeto come over. This hotel is great. The workers the food. The pool the activities. Im in love of this place. I recommend it come and visit mazatlan and pueblo bonito!!!

Helpful?
Thank nicegirl560
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear valued guest. Thank you very much for your preference and nice review to Pueblo Bonito Resort. We are truly glad to know that we were able to exceed your expectations in our little paradise. We all strive to give you a unique and unforgettable experience each day. and look forward to greet you on your next stay. kind regards. More 

San Diego, California
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I wish to be generous of my opinion And give this place the stars of the Beauty to deserve... But they're way to Short Quality wise. The Management is Poor and the people on the Front desk are very unfriendly... My Respects for the rest of the personal Hard workers and humble people❤️ It is very uncomfortable to have all... More 

Helpful?
1 Thank Titozilla
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear valued guest. We appreciate and value all guest feedback and would like to thank you for taking the time to share your review on your recent stay with us. Guest service is of the outmost importance to us, and it is never our goal to deceive our guests in any way. As a Pueblo Bonito Hotel, we do every... More 

Level Contributor
25 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I bein there fue time love that plc I wish I have more time to be there more time love mazatlan special last pulmonía ride love part th email food sea food is fresh the plc .hotel long is perfect to relax n join vacations

Helpful?
Thank Rancho Palos ve... s
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear valued guest. Thank you very much for choosing Pueblo Bonito Resort as your vacation and relaxing place in Mazatlan. We feel honored that you found in our Resort the perfect place to enjoy with your lovely ones. We are so excited to welcome you back again to this your home. Kind Regards More 

Concord, California
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

There are two different Pueblo Bonito hotels the one we stayed at was at Mazatlan which is the lower end of Emerald Bay but still beautiful. When you check in you are greeted and offered to go to a timeshare presentation. They offer options like free wifi , city tours, hotel credits and even discounts, they have good deals do... More 

Helpful?
2 Thank Farrah F
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear Farrah. Thank you very much for choosing Pueblo Bonito Resort on your recent visit to Mazatlan. On behalf of the staff and management, we would like to extend a grateful for taking the time to send your feedback about your stay. We are also glad to know you had an excellent experience with our facilities and staff, as we... More 

Sacramento, California
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is one of the earlier Pueblo Bonito resorts. It is quaint and lovely. The restaurant, beach food and room service are great. We had an executive suite and it is large with a nicely equipped kitchen, wonderful balcony with superb views. The prices at the spa and restaurants are lower than the resort at Emerald Bay. The beach is... More 

Helpful?
Thank Purkinji
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear valued guest. Thank you very much for your awesome review and being such a nice guest to Pueblo Bonito Resort. What a wonderful comments you have for us. So complete, so nice. It will help travelers to make the right decision when it comes to choosing the ideal resort for their vacation. It’s a pleasure to know that this... More 

Questions? Get answers from hotel staff and past guests. Ask a question

532 photos of this hotel

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Escape for an unforgettable getaway to Mazatlán's exciting Golden Zone, where new discoveries abound in this idyllic 400-year-old city. Authentic Mexican style unites with modern amenities at this Mazatlan resort. Each suite at the Pueblo Bonito Mazatlán comes with an ocean view and amenities to meet your every expectation. Availably activities include sport fishing, golf, tennis, or any number of nearby beach and water activities. ... more   less 

Additional Information about Pueblo Bonito Mazatlan

Address: Avenida Camaron Sabalo 2121 | Sinola, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $170 - $397 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pueblo Bonito Mazatlan 3.5*
Number of rooms: 247
Reservation Options:
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Also Known As:
Pueblo Bonito Mazatlan Hotel Mazatlan
Hotel Style:
#2 Family Hotel in Mazatlan
#4 Business Hotel in Mazatlan
#4 Romantic Hotel in Mazatlan
#7 On the Beach Hotel in Mazatlan
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