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Pueblo Bonito Mazatlan

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Pueblo Bonito Mazatlan
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1,329 Reviews from our TripAdvisor Community

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Showing 754: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

This hotel presents itself as if it is much better than it actually is on its webpage. I'm sure this was a great hotel 40 years ago. Nothing in this hotel has been updated since it's construction. The interior of the rooms have no furniture, and it is all cement and 1970s style design. The rooms are extremely small, but... More 

Helpful?
Thank David F
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear David. Thank you very much for taking the time to share your experience on your recent visit to Pueblo Bonito Resort. it's our pleasure to know you found our grounds and ocean views to your liking. We always strive to make our customers happy with our facilities, great food and excellent staff service, and I am sorry to hear... More 

Culiacan, Mexico
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Not the newest-luxury hotel in town but definitely a warm charming Mexican feel to it. Rooms are spacious, sea view, two great pools, a jacuzzi and an excellent service. Since we bought the all-inclusive package we tried every dish on the menu and I must say everything from the snack bar to the other 3 restaurants was delicious.

Helpful?
1 Thank AlonsoMonarrez
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear Alonzo. We are truly honored that you choose us for such a special and memorable vacation trip to Pueblo Bonito Resort. We are thrilled to know that you had a wonderful experience and that you enjoyed our food and beverage service. Our team will be very proud with your feedback and we will continue improving every day and creating... More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

We came for the Ramirez wedding and had a amazing time. Everyone at the resort was very helpful and the staff around the pool were always there to provide was with food and drinks. The food around the pool was excellent and the the Bristo restaurant was a nice change from the buffet.

Helpful?
Thank sharonmanning2
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear Sharon. Thank you very much for your awesome review to Pueblo Bonito Resort. We are much exited to know that you have a fantastic time at our resort and that you enjoyed your wedding weekend, including our pools and our exceptional service with the excellence Mexican hospitality. Hope to see you back soon on this your home. Kind regards. More 

Danville, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We returned from a 9 day vacation at the fantastic Pueblo Bonito Mazatlan resort two nights ago and we are missing the hospitality and kindness of the staff and the beauty of the location already. We are time share owners and look forward to returning each year to this gorgeous spot. The staff go above and beyond to genuinely welcome... More 

Helpful?
2 Thank Janice J
GM_PBonito, Propietario at Pueblo Bonito Mazatlan, responded to this review

Dear Janice. Thank you very much for your awesome review to Pueblo Bonito Resort. We appreciate your loyalty to our hotel. We are proud to know that this experience was a very positive one, highlighted by our great service and Mexican hospitality. Hope to see you back soon on this your home. Kind Regards. More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Hotel and staff were very kind, helpful, and attentive. Nice restaurants near the resort. We really enjoyed ourselves. Concierge was very helpful as well. Weather was hot in June. Stay away from time share people!!!

Helpful?
Thank Sharon N
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear Sharon. Thank you very much for choosing Pueblo Bonito Resort on your visit to Mazatlan. On behalf of the staff and management, we would like to extend a grateful for taking the time to send your feedback about your recent stay. We are also glad to know you had an excellent experience with our staff, as we strive to... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 20, 2016

On Friday nights this is a must not miss experience - restaurants put their tables and chairs outside all around the plaza, entertainment is every where and the band stand highlights the best with free music, dancing and showcases the vibrant love of life in Mexico.

Helpful?
2 Thank Roberta V
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear Roberta. Thank you very much for your preference and excellent review to Pueblo Bonito Resort. We are thrilled to know you and your family spent a nice Friday night with us. as we strive to deliver an exceptional level of hospitality and service to our guests. We are so excited to welcome you back again to this your home.... More 

Oroville, California
Level Contributor
66 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed July 20, 2016

I stayed at Pueblo Bonito Mazatlán again in May, 2016 and am already planning to be there again in May, 2017. Service staff is wonderful. Grounds are beautiful. Beach is the best. Try staying there, you will love it...

Helpful?
2 Thank 78661939
San Francisco, California
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 13, 2016

This is our first time at this hotel and we really enjoyed the architectural design, location, amenities and the people who work there. We had the all inclusive so we were able to try different restaurants. Angelo's, Italian specialty restaurant on the facility requires reservations but it is well worth it. I had the grilled lobster which was huge and... More 

Helpful?
2 Thank Laura33010
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear Laura. It is a pleasure to read your kind remarks about your experience at Pueblo Bonito Resort, thank you for sharing with us. I am elated to hear you enjoyed such a memorable vacation and that you where pleased with our services. Our bespoke team strives to make every experience extraordinary and I am glad that we exceeded your... More 

Culiacan, Mexico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 10, 2016

This is my first time i traveled to this hotel and what can i say? Since you arrive to the reception you feel like home, excellent staff in the whole hotel, i really like it, i wish i had more time to stay in this place! I really recommended it!

Helpful?
2 Thank antony044
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear Antony. Thank you very much for your kind review. We appreciate for taking the time to share your experience. We feel honored that you found in Pueblo Bonito Resort the perfect place to enjoy with your lovely ones. We are so excited to welcome you back again to this your home. Kind Regards. More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 28, 2016 via mobile

We are here now and so far everything has been better than we expected. The staff is amazing. The view is beautiful and the water is blue. Antonio is taking care of us today and is doing g a great job. The room is spacious with a fabulous view. I will update as the week progresses.

Helpful?
1 Thank Mitchell M
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear Mitchell. Thank you very much for your nice review to Pueblo Bonito Resorts. We are happy to know you found in our resort the perfect place to enjoy your vacation on this your trip to Mazatlan, Mexico. We are so excited to welcome you back again to this your home. Kind Regards More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Escape for an unforgettable getaway to Mazatlán's exciting Golden Zone, where new discoveries abound in this idyllic 400-year-old city. Authentic Mexican style unites with modern amenities at this Mazatlan resort. Each suite at the Pueblo Bonito Mazatlán comes with an ocean view and amenities to meet your every expectation. Availably activities include sport fishing, golf, tennis, or any number of nearby beach and water activities. ... more   less 

Additional Information about Pueblo Bonito Mazatlan

Address: Avenida Camaron Sabalo 2121 | Sinola, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $167 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pueblo Bonito Mazatlan 3.5*
Number of rooms: 247
Reservation Options:
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Also Known As:
Pueblo Bonito Mazatlan Hotel Mazatlan
Hotel Style:
#2 Family Hotel in Mazatlan
#4 Business Hotel in Mazatlan
#4 Romantic Hotel in Mazatlan
#8 On the Beach Hotel in Mazatlan
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